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All Journal Jurnal Ilmu Manajemen (JIM) Dia: Jurnal Administrasi Publik JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Journal of Governance JBMP (Jurnal Bisnis, Manajemen dan Perbankan) JPM (Jurnal Pemberdayaan Masyarakat) ASRO JOURNAL - STTAL Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Abdidas PLAKAT : Jurnal Pelayanan Kepada Masyarakat Governance: Jurnal Kebijakan dan Manajemen Publik Aplikasi Administrasi: Media Analisa Masalah Administrasi JKMP (Jurnal Kebijakan dan Manajemen Publik) Abadi: Jurnal Ahmad Dahlan Mengabdi JPMP Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Penelitian Pendidikan Indonesia Intelektual: Jurnal Administrasi Publik dan Ilmu Komunikasi Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Jurnal Ragam Pengabdian Perspektif Administrasi Publik dan hukum
Wildan Taufik Raharja
Universitas Negeri Surabaya
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Analisis Kualitas Pelayanan Dalam Perspektif Survei Kepuasan Masyarakat di Kelurahan Semolowaru Kota Surabaya Elok Gita Cahyani; Sri Umiyati; Wildan Taufik Raharja
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 13 No 2 (2023): GOVERNANCE: Jurnal Kebijakan dan Manajemen Publik
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38156/gjkmp.v13i2.167

Abstract

The aim of the study was to analyze the quality of service at the Semolowaru Village Office, Surabaya City in the SKM perspective according to PermenPAN & RB No. 14 of 2017 which has 9 service elements, which uses a type of quantitative descriptive research and the type of data collection uses observation, questionnaires, and documentation, while the data analysis technique uses SKM calculations in accordance with PermenPAN & RB No. 14 of 2017. The research method uses qualitative methods. Data analysis in this study used quantitative methods to produce descriptive data to describe the actual situation, which did not use statistical calculations but by reading tables, graphs or figures. Research methods are research procedures and techniques Based on the results of the analysis, it can be seen that service quality in the SKM perspective at the Semolowaru Village Office, Surabaya City, obtained an SKM conversion result of 78.03. The performance of the Semolowaru Village Office, Surabaya City, is in the service quality "B" with "Good" service performance, but 2 out of 9 elements get a bad score, including: Complaint Handling, Suggestions and Feedback get a score of 62.2675 and the Completion Time element gets a score of 75 ,4625. This happened because there was still a discrepancy between reality and expectations in the field which were stated by several applicants during interviews.
EFEKTIVITAS PROGRAM PEMBAGIAN LIMA RIBU MASKER DESA PESANGGRAHAN KOTA BATU Frydi Dimas Mahendra; Arie Ambarwati; Wildan Taufik Raharja
INTELEKTUAL ( E-Journal Administrasi Publik dan Ilmu Komunikasi ) Vol 9 No 1 (2022): Jurnal Intelektual Administrasi Publik dan Ilmu Komunikasi
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Bhayangkara Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55499/intelektual.v9i1.62

Abstract

The Indonesian government itself has designated Covid-19 as a National Disaster According to Presidential Decree no. 12 of 2020 (2020) which states Covid-19 as a non-natural disaster that has had an impact on increasing the number of victims and property losses, the Pesanggrahan Village Batu City itself has a work program when in During this pandemic period, namely a program of five thousand masks that were distributed to the community in Pesanggrahan Village, this program was carried out in accordance with the Circular Letter of the Village Minister Number: S.2294/HM.01.03/VIII/2020 (2020) aimed at making the community especially in Pesanggrahan Village obedient in carrying out health protocols and carrying out the role of the village in controlling covid-19 in rural communities, so that the Pesanggrahan village can realize a Covid-19 Safe Village. Descriptive quantitative research is the main method used for investigation after studying the considerations of the purpose of investigation and investigation. The analytical technique used in this research is descriptive statistics using data classification using class interval method. The research on the mask distribution program on the variables used by the program is still not effective because the program monitoring variable gets a value of 64% of the community assessing that the masks distributed are not all residents get masks, only the Head of the Family gets 1 mask.
THE INFLUENCE OF COMPETENCE AND LEADERSHIP ON THE PERFORMANCE OF VILLAGE APPARATUS IN IMPROVING TOURISM DEVELOPMENT IN SEKAPUK VILLAGE, UJUNG PANGKAH SUB-DISTRICT, GRESIK REGENCY Raharja, Wildan Taufik; Umiyati, Sri; Basyar, Muhammad Roisul; Nafi’ah, Binti Azizatun
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 13, No 4 (2024): Dinamika Governance - JANUARI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i4.4009

Abstract

In 2017, Sekapuk Village was an underdeveloped village with an IDM (Development Village Index) of 0.55%. Sekapuk Village has had a myriad of problems from time to time including poverty, a slum environment, flooding, and stagnant and undeveloped Village-Owner Enterprises. This study aims to test the hypothesis and identify the influence of competence and leadership on the performance of village apparatus in increasing tourism development in Sekapuk Village, Ujung Pangkah District, Gresik Regency. In this study using a quantitative research approach. Based on the results of the research that has been described in the discussion, it can be concluded that firstly, there is a significant influence between competence on the performance of village apparatus where the first hypothesis is accepted. That is, good competence is able to improve the performance of village apparatus in increasing tourism development in Sekapuk Village, Ujung Pangkah District, Gresik Regency. Second. Second, there is a significant influence of leadership on the performance of village apparatus where the second hypothesis is accepted. That is, the better the leadership that is applied, the performance of the village apparatus can be improved. Third, competence and leadership together have a significant effect on the performance of Sekapuk Village apparatus, Ujung Pangkah District, Gresik Regency where the third hypothesis is accepted
The Void in Local Governance for Rural Development: Understanding Public Leadership in Village Transformation in Indonesia Raharja, Wildan Taufik; Nurany, Fierda; Subagio, Dyajeng Puteri Woro; Bustami, Mohammad Reevany
Journal of Governance Volume 9 Issue 3: (2024)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v9i3.22807

Abstract

This research aims to analyze the public leadership of a village head in development. This study posits that this discrepancy is mainly due to the difference in leadership competence in the various regions. Sekapuk Village, Ujungpangkah Sub-district, Gresik Regency, East Java Province, succeeded in achieving first place in Brilian Village in 2020. This accomplishment is inseparable from the visionary leadership role of the Sekapuk Village Head in managing village governance. The practical significance and the lessons of the findings of this study can be a reference for the public leadership of the village heads in the administration of other villages’s governance. This study analyzes the public leadership competence in development by utilizing the principles of good local governance for regional development. The methodology of this study involves a qualitative approach with a case study strategy. The researchers interviewed nine informants, consisting of village officials and heads as well as the community. The key research findings underline the ways in which public leaders are able to communicate constructively even with the opposition within the village governance structure and end up with the advancement of development in the region. The study, therefore, concludes that transformative public leadership is recommended for regional village development.
A PELUANG DAN TANTANGAN PEKERJA MIGRAN DI KELURAHAN SEMOLOWARU, KOTA SURABAYA Lubis, Lunariana; Tamrin, M. Husni; Raharja, Wildan Taufik; Utama, Sasmito Jati; Dayu, Suprayitno Paendri
Ahmad Dahlan Mengabdi Vol 3 No 2 (2024): ABADI : Jurnal Ahmad Dahlan Mengabdi Edisi September 2024
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58906/abadi.v3i2.154

Abstract

Pekerja migran menjadi salah satu solusi penting dalam mengurangi pengangguran, termasuk di Kelurahan Semolowaru, Kota Surabaya. Meski menawarkan peluang ekonomi yang menjanjikan, pekerja migran juga menghadapi berbagai tantangan, seperti penipuan agen tenaga kerja, kekurangan informasi terkait hak, dan risiko eksploitasi di luar negeri. Melalui program pengabdian kepada masyarakat berupa workshop "Peluang dan Tantangan Pekerja Migran", masyarakat di Kelurahan Semolowaru mendapatkan pemahaman lebih mendalam mengenai proses migrasi tenaga kerja, hak dan kewajiban, serta cara memitigasi risiko yang mungkin dihadapi. Hasil dari kegiatan ini menunjukkan bahwa program ini berhasil meningkatkan kesadaran masyarakat tentang pentingnya proses legal dan risiko yang dihadapi selama bekerja di luar negeri.
ANALISIS KINERJA ORGANISASI KELURAHAN WONOKROMO DALAM PELAYANAN PUBLIK KOTA SURABAYA Agustina, Nimas Wahyu; Raharja, Wildan Taufik
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 14, No 3 (2024): Dinamika Governance - OKTOBER
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v14i3.4882

Abstract

Service is an effort to to provide a product to customers, one of which is a public organization such as the Wonokromo Village office which provides products in the form of public services by trying to provide good performance so that people feel happy and satisfied. The purpose of this writing is to find out what are the supporting and inhibiting factors in addition to analyzing and knowing how the performance has been carried out by the Wonokromo Village office. The method used in this writing uses qualitative research methods with organizational performance analysis from Agus Dwiyanto. The results obtained from field research are that Wonokromo Village has good performance and is also productive, besides that the services and explanations provided are very helpful to local residents but this does not escape the existence of supporting factors that support good performance, one of which is the existence of performance training conducted but there are inhibiting factors that are felt to be resolved immediately in the form of building infrastructure and lack of facilities in the office.
THE INFLUENCE OF LEADERSHIP AND ORGANIZATIONAL CLIMATE ON THE PERFORMANCE OF MUNUNGREJO VILLAGE APPARATUS Riyadi, Octhavian Hafis Adinaro; Ambarwat, Arie; Raharja, Wildan Taufik
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 14, No 2 (2024): Dinamika Governance - JULI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v14i2.4875

Abstract

This study aims to determine and analyze the simultaneous and partial influence of leadership variables, and organizational climate on the performance of Munungrejo village employees, Ngimbang District, Lamongan Regency. The analytical tool used is a questionnaire distributed to 38 village officials which produces an R value of 0.576, indicating the relationship between the independent variable and the dependent variable is strong, and the R2 value is 0.331 or 33.1%. So that the variables of leadership, and organizational climate can explain employee performance and the remaining 66.9% is explained by other variables. The results of the F test of independent variables have a significant effect on the performance variable (Y), the value of Fcount is 4.959 > Ftable 2.87, at a significance of 0.018 < sig. (α) of 0.05. The results of the t test, the leadership variable (X1) has no significant effect on performance (Y), with a tcount of -1.774 < ttable 2.03011, and a significance value of 0.091 > 0.05. Then the organizational climate variable (X2) has a significant effect on performance (Y) with a significance value of 0.012 <0.05 and a tcount value of 2.773 > ttable 2.03011
KOMPETENSI SIKAP APARATUR SIPIL NEGARA DALAM PELAYANAN PUBLIK DI KELURAHAN NGINDEN JANGKUNGAN KECAMATAN SUKOLILO KOTA SURABAYA Kiki, Saskia Yuliana; Raharja, Wildan Taufik Raharja
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 14, No 4 (2025): Dinamika Governance - JANUARI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v14i4.5033

Abstract

ASN berfungsi sebagai pelaksana kebijakan, pelayanan publik, dan perekat dan pemersatu bangsa. Suatu instansi pemerintahan akan berjalan baik jika semua pegawai menjalankan fungsi dan tanggung jawabnya. ASN harus mampu memberikan pelayanan dan pemahaman kepada masyarakat agar berhasil melaksanakan kebijakan pemerintah. Namun Pelayanan publik yang diberikan kepada masyarakat oleh aparat pemerintah di Kantor Kelurahan Nginden Jangkungan, dinilai terkesan berbelit-belit, waktu penyelesaian yang lambat, dan wajah para petugas yang jarang sekali tersenyum. Data ini di peroleh dari beberapa review google maps kantor Kelurahan Nginden Jangkungan. Permasalahan lain yang muncul adalah rendahnya kinerja sebagian pegawai yang tidak efektif karena kurangnya kompetensi profesional, sikap pegawai seperti ini akan menghambat kebijakan pemerintah dalam upaya menciptakan sistem pelayanan yang sederhana, murah dan cepat serta bersih dan sehat. Oleh karena itu Penelitian ini bertujuan untuk mengeksplorasi kompetensi sikap ASN dalam pelayanan publik di Kantor Kelurahan Nginden Jangkungan melalui metode kualitatif dengan fokus pada aspek-aspek yang mempengaruhi kualitas pelayanan. Metode penelitian menggunakan metode kualitatif dengan Teknik pengumpulan data observasi, wawancara dan dokumentasi, lokasi pengambilan data adalah di kantor Kelurahan Nginden Jangkungan, Surabaya. Hasil dalam penelitian ini adalah Kompetensi Sikap Aparatur Sipil Negara dalam Pelayanan Publik di Kelurahan Nginden Jangkungan Kota Surabaya dapat dilihat dari tanggung jawab, kemampuan kerjasama, dan kejujuran dalam bekerja, dan perlu pengembangan sumber daya manusia berupa pelatihan dalam rangka peningkatan Kompetensi Sikap Aparatur Sipil Negara dalam Pelayanan Publik. Kata Kunci: ASN, Kompetensi, Pelayanan Publik, Sikap
Evaluasi Disiplin ASN Berdasarkan Perwali Kota Surabaya Nomor 44 Tahun 2022 Meissa Fahdilla Yodha Pramita; Nevada Salsabillah; Fadila Andini Syahputri; Wildan Taufik Raharja
Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Vol. 3 No. 1 (2026): Januari : Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konstitusi.v3i1.1482

Abstract

This study aims to evaluate the implementation of civil servant discipline enforcement based on Surabaya Mayor Regulation Number 44 of 2022 at Gubeng Subdistrict. The research employs a qualitative approach with a case study design. Data were collected through in-depth interviews, observation, and document analysis, and analyzed using the interactive model of Miles and Huberman within the Context–Mechanism–Outcome (CMO) framework. The findings indicate that the regulation has generally improved civil servant discipline, particularly in attendance, punctuality, administrative compliance, and public service quality. This improvement is supported by organizational context factors such as daily work culture, active leadership, and the integration of digital attendance systems. Key mechanisms driving compliance include layered supervision, persuasive coaching, and the gradual application of disciplinary sanctions. However, challenges remain, including high workloads and limited human resources, which require continuous guidance for certain employees. The study concludes that the effectiveness of civil servant discipline enforcement is largely shaped by the interaction between organizational context and policy implementation mechanisms.
Learning from the actors and roles in coastal management collaboration to increase the fisherman life Dewi Casmiwati; Wildan Taufik Raharja; Suprayitno Paendri Dayu; Aisiah Cici Faridah
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 11 No. 3 (2025): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020255659

Abstract

The study starts from the problems in collaboration of coastal management and the various efforts have not been able to improve the welfare of fishermen optimally.  This study aims to analyse the actors and their roles in coastal management collaboration in Gisik Cemandi, Indonesia. The type of research is qualitative research with a case study in Gisik Cemandi with aims to reveal phenomena according to the setting and reality. The data used are in the form of primary data and secondary data. The informants consist of Village Head and officials, heads of Village Community, stakeholders and fishermen. The data analysis technique uses thematic analysis techniques, namely through determining themes, data classification, data interpretation and data analysis based on themes. This study found that the actors and their roles in coastal management collaboration are varies. The actors consist of private sectors, universities, government institution. Private sectors provide training, public goods that are needed by fishermen, universities are doing education and training for small enterprises, preserving their sustainable and clean environment, free medical treatment, and increasing the public service quality. Government institution was giving education, training, providing fishing tools and information, guarding the beach security. The private sector and university did all the programs based on trust and community based coastal management, whilst the government collaborate based on formal regulations. The impact of the collaboration can improve fisherman’s skill, fishing livelihood, fish processing product and in social, the fisherman can increase their participation in organization. The challenge of collaboration comes from its continuity. Most of the programs were done in certain time and temporary. Only the programs are coming from government that is continue, so this study recommends to enhance sustainability in collaboration for all actors.
Co-Authors Abdurahman Achmad Zakaria Agung, Hario Istiqlal Agus Wahyudi Agustina, Nimas Wahyu Aisiah Cici Faridah Ambarwat, Arie Amelda Frida Eginingrum Ana Tri Setyowatik, Rudi Nurismanto Ulya Sarofa Andri Prasojo Aniek Sulestiani arfah Arie Ambarwati Azizah Aulia Usman Bambang Yulianto Bambang Yulianto Basyar, Muhammad Roisul Budi Rianto Bustami, Mohammad Reevany Dayu, Suprayitno Paendri Dewi Casmiwati Didiek Tranggono Elok Gita Cahyani Fadila Andini Syahputri Fian Sukma Ningsih Frydi Dimas Mahendra Gunarti Dwi Lestari Gunarti Dwi Lestari Gunarti Dwi Lestari Haryo Kunto Wibisono Jihan Sabrina Joko Yoeliyanto Kiki, Saskia Yuliana Lubis, Lunariana Lunariana Lubis Lunariana Lubis M. Husni Tamrin M. Husni Tamrin, M. Husni Mas Roro Lilik Ekowanti Meissa Fahdilla Yodha Pramita muhammad nasir nasir Nafi’ah, Binti Azizatun Nevada Salsabillah Nurany, Fierda Oki Mushlahuddin R.A Ratih Sonia Paradita Rini Fatmawati Riyadi, Octhavian Hafis Adinaro Sasmito Jati U Sri Umiyat Sri Umiyati Sri Umiyati, Sri Sri Wahyuni Subagio, Dyajeng Puteri Woro Sulistyanto Sulistyanto, Sulistyanto Suprayitno Paendri Dayu Suprayitno Paendri Dayu Syunu Trihantoyo Syunu Trihantoyo Syunu Trihantoyo UMI ANUGERAH IZZATI Utama, Sasmito Jati WARJU Warju Warju WENI ROSDIANA winardi winardi Yenny WURYANDARI Zainal Abidin Achmad