Claim Missing Document
Check
Articles

Found 15 Documents
Search

Social Empathy and Emotional Control In Shaping Stop Bullying Behavior Among Salafiyah Ulya Students At Pondok Pesantren Al-Madina Al-Islami Prabumulih Rahmat Dipuro; Edy Purwanto; Saukani Nur Akbar; Benny Prasetiya
INNOVASI : JURNAL INOVASI PENDIDIKAN Vol. 12 No. 2 (2026): AGUSTUS (JURNAL INOVASI PENDIDIKAN)
Publisher : Education Reserach Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64540/t0gczd39

Abstract

This study aimed to analyze the role of social empathy and emotional control in shaping stop bullying behavior among Salafiyah Ulya santri at Pondok Pesantren Al-Madina Al-Islami Prabumulih. The study employed a qualitative approach with a phenomenological design to understand students’ subjective experiences related to social interaction, emotional regulation, and stop bullying culture within the daily life of the pesantren environment. Research participants consisted of the pesantren leader, ustadz, dormitory supervisors musyrif, and santri selected through purposive sampling. Data were collected through semi-structured in-depth interviews, participant observation, and documentation. Data analysis utilized the interactive model of Matthew B. Miles and A. Michael Huberman, including data reduction, data display, and conclusion drawing, while data validity was ensured through source triangulation, technique triangulation, and member checking. The findings revealed that students social empathy developed through collective dormitory life, which fostered solidarity, social concern, and emotional support among santri. The most commonly identified form of bullying was verbal bullying, particularly ridicule and excessive joking, although its intensity remained relatively low. The pesantren culture, which emphasizes ukhuwah Islamiyah (Islamic brotherhood), mutual respect, and the practice of reminding one another, also functioned as a mechanism of social control in creating a safe and harmonious environment.
Pengaruh Kualitas Pelayanan, Kualitas Produk dan Harga terhadap Loyalitas Pelanggan dengan Kepuasaan Pelanggan Sebagai Variabel Mediasi: (Studi Kasus Rumah Makan di Waduk Malahayu Brebes) Deri Prayoga; Haerudi Haerudi; Edy Purwanto
Jurnal Riset Akuntansi Vol. 4 No. 1 (2026): Jurnal Riset Akuntansi
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jura-itb.v4i1.3958

Abstract

Customer loyalty is an important factor in maintaining the sustainability of restaurant businesses amid increasingly intense competition in the culinary industry. This study aims to analyze the influence of service quality, product quality, and price on customer loyalty with customer satisfaction as a mediating variable at Waduk Malahayu Restaurant, Brebes. This research used a quantitative approach with a survey method through the distribution of questionnaires to 100 respondents who were customers of Waduk Malahayu Restaurant. The sampling technique used was accidental sampling. Data analysis was conducted using the Partial Least Square (PLS) method with the assistance of SmartPLS version 3 software. The results of the study indicate that service quality has no effect on customer loyalty, product quality has no effect on customer loyalty, and price has a positive and significant effect on customer satisfaction. Customer satisfaction is unable to mediate the relationship between service quality and customer loyalty, while customer satisfaction is able to mediate the relationship between product quality and customer loyalty, as well as the relationship between price and customer loyalty. In addition, customer satisfaction has a positive and significant effect on customer loyalty. These findings indicate that product quality, price suitability, and customer satisfaction are the main factors in increasing customer loyalty at Waduk Malahayu Restaurant, Brebes. Therefore, the restaurant management needs to maintain product quality, improve service, and set appropriate prices in order to retain customer loyalty and encourage repeat purchases in the future.
PENGARUH SOCIAL MEDIA MARKETING DAN KUALITAS PELAYANAN TERHADAP MINAT BELI ULANG MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Studi Kasus Pada Resto Cimaci Grill Sumenep) Sri Suciawati Rohma; Edy Purwanto
Journal MISSY (Management and Business Strategy) Vol 7 No 1 (2026): MISSY
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/missy.v7i1.4692

Abstract

Marketing strategy is very important for various business sectors. This marketing strategy greatly influences the development and sustainability of a business. There needs to be an understanding of how effective marketing strategies are needed by companies to provide the needs and desires desired by customers.This study was conducted to test the effect of Social Media Marketing and Service Quality on Repurchase Intention through Customer Satisfaction as an intervening variable. The population in this study were consumers who had visited, purchased, and consumed food products at Resto Cimaci Grill Sumenep whose number was unknown. The sample used in this study was 100 respondents. The data analysis method used was Smart PLS with the PLS-SEM method. The results of the study indicate that: Social Media Marketing does not have a positive and significant effect on repurchase interest at Cimaci Grill Sumenep restaurant, Service Quality has a positive and significant effect on repurchase interest at Cimaci Grill Sumenep restaurant, Customer Satisfaction has a positive and significant effect on repurchase interest at Cimaci Grill Sumenep restaurant, Social Media Marketing has a positive and significant effect on customer satisfaction at Cimaci Grill Sumenep restaurant, Service Quality has a positive and significant effect on customer satisfaction at Cimaci Grill Sumenep restaurant, Social Media Marketing mediated by customer satisfaction does not have a positive and significant effect on repurchase interest at Cimaci Grill Sumenep restaurant, and Service Quality mediated by customer satisfaction has a positive and significant effect on repurchase intention at Cimaci Grill Sumenep restaurant.
PENGARUH WORD OF MOUTH DAN PRODUCT KNOWLEDGE TERHADAP KEPUTUSAN PEMBELIAN SEPEDA LISTRIK U-WINFLY DI SUMENEP SERTA PERAN CITRA MEREK SEBAGAI VARIABEL MEDIASI Siti Nor Jannah; Edy Purwanto
Journal MISSY (Management and Business Strategy) Vol 7 No 1 (2026): MISSY
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Transportation technology continues to change, now a practical and energy-efficient form of transportation has emerged, namely electric bicycles. A person's decision to purchase an electric bicycle is not only based on personal needs and desires, but is also influenced by social and psychological factors such as word of mouth, in addition to a positive brand image and how much consumer knowledge about the product they want to buy can also influence consumer purchasing decisions. This study aims to determine the impact of word of mouth and product knowledge on purchasing decisions and brand image as a mediating variable. The research methodology uses quantitative techniques. The population in this study are customers who have purchased and used U-Winfly electric bicycles in Sumenep. The sample used was 105 individuals. Data were analyzed using Smart PLS. The research results show that word of mouth has a positive and significant impact on purchasing decisions, product knowledge does not have a significant influence on purchasing decisions, word of mouth and product knowledge have a positive and relevant influence on brand image. And brand image can mediate the influence of word of mouth and product knowledge on purchasing decisions for U-Winfly electric bicycles in Sumenep.
Beyond Functional Skills: A Systematic Review of Critical Digital Literacy in Vocational Teacher Education Aditya Ramadhan Islami; Ade Gaffar Abdullah; Dadang Lukman Hakim; Isma Widiaty; Edy Purwanto; Miftahur Rizkiah; Aditya Ramadhan Islami; Ade Gaffar Abdullah; Dadang Lukman Hakim; Isma Widiaty; Edy Purwanto; Miftahur Rizkiah
Jurnal Pembelajaran, Bimbingan, dan Pengelolaan Pendidikan Vol. 6 No. 8 (2026)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um065.v6.i8.2026.1

Abstract

The convergence of artificial intelligence, digitalization, and social media has exposed the insufficiency of functional digital literacy as an educational outcome, intensifying attention to Critical Digital Literacy (CDL) as a construct concerned with the ideological and structural logics of digital platforms rather than mere operational use. CDL scholarship nonetheless remains fragmented and lacks a stable, shared taxonomy of its dimensions. This study reports a systematic literature review, following the PRISMA 2020 protocol, of CDL in educational contexts. A Scopus search yielded 130 records, narrowed to 73 after automated screening and to 49 after a stringent CDL-focus eligibility criterion. Qualitative designs dominate the corpus (~55%), followed by conceptual work (~31%), while validated quantitative measurement remains rare (four studies). Inductive synthesis identifies eight recurring CDL dimensions, spanning critical-analytical, socio-political, ethical, identity-based, productive, and civic concerns. None of the 49 included studies directly addresses vocational (VET) teacher education, despite vocational teachers' need to combine technical fluency with critical disposition. Five gaps are identified, concerning measurement instruments, the functional-versus-critical divide, affective dimensions, institutional barriers, and generative AI, with future directions proposed. The synthesis is a necessary step toward a dedicated CDL framework for pre-service vocational teachers.