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Yulihasri
Universitas Andalas
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Implementation of Balanced Scorecard as a Performance Measurement Tool in Bridging Strategy with Implementation at PT PLN (Persero) Bukittinggi Generation Implementation Unit Ikhlas A, Muhammad; Yulihasri, Yulihasri
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 7, No 4 (2024): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v7i4.8011

Abstract

PT. PLN Bukittinggi Generating Unit has a way to increase service productivity with Organizational Performance Value, Organizational Performance Value is the evaluation of real work results with quality and quantity standards produced by PT. PLN UP Bukittinggi. Basics of assessment using Key Performance Indicator, from six perspectives used as a measurement tool to assess the performance of PT. PLN UP Bukittinggi the author found that the customer perspective is not a priority in the Organizational Performance Value of PT. PLN UP Bukittinggi. In contrast to the concept of the Balanced Scorecard, the use of the Balanced Scorecard concept was found to be effective in knowing the underlying problems that exist and identifying opportunities for improvement. PT. PLN UP Bukittinggi has not implemented performance measurement using the Balanced Scorecard, but the writer wants to do research on the performance measurement system at PT. PLN UP Bukittinggi if using the Balanced Scorecard whether an increase or decrease in performance. Problems that are the object of research include: (1) the application of the Balanced Scorecard model is able to measure the performance of PT. PLN Bukittinggi Generation Unit correctly and accurately, (2) steps that must be taken in achieving the strategic targets set, (3) the application of the Balanced Scorecard in PT. PLN Bukittinggi Generating Unit in line with the Company's Vision and Mission. The method used in this research is descriptive exploratory research through a case study approach, the type of data used is primary data is data obtained through field research and secondary data, existing data and obtained from other sources that are still related to the research object collected directly or indirectly. 
Co-Authors Ahda Ahda Ahmad Fauzan Almasdi, Almasdi Amelia, Dona Angga Saputra Desti Arda, Edvidel Ardy, Novit Arif, Adhy Lutfi Arosa Apriyani Azmi, Fuad Bambang Hermanto Debbie Novia Rizal Deddi Prima Putra Defri Hartati Dila Deria Putri Dominica, Dwi Dona Amelia Donard Games Efalia Arna Elfira Sari Roza Esa Lovena Fahmy, Rahmi Fitria Khairina Hafiz Rahman Harif Amali Rivai Hendra Lukito Herri Herri Herri Herri Ikhlas A, Muhammad Ilahi, Ridho Fadli Imran Imran Isnandar Putra Isyraqi Zihadyan Jefri Van Novis Juni Munandar Laura Syahrul Lucky Adi Prakoso Mawirda Mawirda Mawirda, Mawirda Mila Yunita Sari Mira Susanti mona ariestia Monata, Deri Muhammad Reza Muharramainil Fajri Busti Muslim Suardi Nabila Ulfa Walmi Oki, Helzulmita Okwerita Okwerita Prasetya, Bora Rahmi Halimah Rahmi Yuliyasti Raja Syafrizal Ricky Saputra Rizki Aulia Rizki Gusfa Winda Rosiana Rizal Rusdil, Rusdil Sanda Patrisia Komalasari Saputra, Romi Suandi, Edi Sukarta, Pebri Supiyah Supiyah Susi Ramayanti Suwardi Suwardi Suwardi Suwardi Swastikarini, Sunarti Syafrizal Syafrizal Syafrizal Syafrizal Syahril, Nurul Hafizah Syavardie, Yimmi Talitha Zhafirah Ummu Azzizah Vera Pujani Wira Rizki Wirman Yeni Astuti, Yeni Yoga, Trio Candra Yulia Hendri Yeni Zifriyanthi Minanda Putri Zuripal, Zuripal