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Richardus Eko Indrajit
Pradita University
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Journal : JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi)

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The Service Quality of Telemedicine in Indonesia During Covid-19: a Survey within Jakarta Area Dodi Permadi; Richardus Eko Indrajit; Handri Santoso; Erick Dazki
JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi) Vol 5, No 1 (2022): JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi)
Publisher : Institut Bakti Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/jtksi.v5i1.1095

Abstract

During the Covid-19 pandemic, many countries had different strategies to stop the spread of the novel virus and help patients. Challenges arise from the character of the virus that needs social distancing to prevent and stop transmission.  It brings us to the era of health technologies faster than it should. In this case, a telemedicine service is part of the strategy to reach out to the patient while keeping the bed occupancy ratio in the hospital low because many have light symptoms. But how the service quality of telemedicine and what to expect from its service, demands an analysis for further improvement. This paper using survey method with certain criteria to give clear understanding of the telemedicine service and what should improve.
Co-Authors Abdinagoro, Sri Bramantoro Abraham, Irfan Agus Purwanto Ahmad Baehaqi Ahmad Baehaqi, Ahmad Amalia Nurain Amirudin Amirudin Amirudin Amirudin Andreas Putra Wijaya Andri Purwoko Aryo Nugroho Awaluddin Tjalla Awaludin Tjalla Bagus Prasetyo Budiono Bambang Suharjo Basit, Muhamad Subhi Bayu Saputra bayu Yasa Wedha Bram Sivadjati Budi Setiawan Budiman, Christopher Winson Carlia Isneniwati Cecep Kustandi Crosley, Nathaniel Daniel Avian Karjadi Daniel Hasiholan Tinambunan Dazki , Erick Dazki, Erick Dazki, Erick Dewanti, Paula Diana Diana Dimas Prawira dinisfusya'ban, dinisfusya'ban Dio F, Januponsa Djarot Hindarto Dodi Permadi Dwi Atmodjo Wismono Prapto Ega Wachid Radiegtya Eka Fitriani Eka Fitriani Eka Waras Kristianto Eko Setiawan Endang Sri Palupi Ervina Waty Fajar Priyono Fangky Antoneus Sorongan Fauzi, Muh. Fa’uzobihi, Fa’uzobihi Felix Fernando Oroh Ferdy Achmad Zulfikar Firizqi, Januponsa Dio Glenny Chudra Grand Grand Guntur Haludin H. A. Danang Rimbawa Hadri Helmi Handri Santoso Handri Santoso Handri Santoso Handri Santoso Hidayat, Nurul Hidayat, Rachmad Syarul Idris Gautama So Ika Kurniawati Isra Ruddin Isra Ruddin Januponsa Dio Firizqi Januponsa Dio Firizqi Januponsa Dio Firizqi Karjadi, Markus Kurniawan, Rido Dwi M. Yusuf Samad Manaek, Roy Maria Magdalena Michael, Dennis Mochamad Isnin Faried Muh Fauzi Muh Fauzi Muh Fauzy Muh. Masri Sari Muhamad Nur Arifin Muhammad Handika Darmawan Muhammad Rizki Fahdia Mulyadi, Grace Devina Permana, Rifky Popy Purnamasari Wahid Suyitno, Popy Purnamasari Wahid Pratama , Arif Pratama, Arif Prawira, Dimas Yudha Puri Ratna Larasati R. Aditya Gunawan, R. Aditya R. Sapto Hendri Boedi Soesatyo Radiegtya, Ega Wachid Refgiufi Patria Avrianto Refgiufi Patria Avrianto Refgiufi Patria Avrianto Refgiufi Patria Avrianto Rezkiani Rezkiani Rido Dwi Kurniawan Rido Kurniawan Riska Aryanti Royadi Royadi Ruddin, Isra Rudy A.G. Gultom Saeful Bahri Saiful Azhari Muhammad Saiful Azhari Muhammad Santoso, Handri Sari, Muh Masri Sentosa, Steve Situmorang, Robinson Subhi Basit, Muhamad Suharjo, Bambang Surti Kanti Syahrir Syahrir Taufiqurrochman Taufiqurrochman Thamrin Sofian Tinambunan, Daniel Hasiholan Tjalla, Awaludin Tri Agus Setiawan Tri Wahyudi Ummy Kalsum Viktor Gunawan Widjaja, Herman Wiyadi, Yudi Permana Wiyanto, Novianthony Yadi Karyadi Yakob Jati Yulianto Yanto, Andika Bayu Hasta Yumalia, Astria