Article Per Year (5 Year)
p-Index From 2021 - 2026
7.697
P-Index
This Author published in this journals
All Journal Jurnal Fakultas Ekonomi : OPTIMAL Journal The Winners Jurnal Computech & Bisnis (e-Journal) Jurnal Sosioteknologi Pro Bisnis Binus Business Review Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Manajemen Indonesia FITRAH:Jurnal Kajian Ilmu-ilmu Keislaman Journal of Secretary and Business Administration Almana : Jurnal Manajemen dan Bisnis PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Jurnal Ilmiah Administrasi Bisnis dan Inovasi Jurnal Manajemen Jurnal Administrasi dan Manajemen Jurnal Ilmiah Edunomika (JIE) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Madaniya International Journal Of Science, Technology & Management (IJSTM) Business Preneur : Jurnal Ilmu Administrasi Bisnis Jurnal Ilmiah Wahana Pendidikan Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan Journal of Applied Business, Taxation and Economics Reseach Kreatif : Jurnal Karya Tulis, Rupa, Eksperimental dan Inovatif East Asian Journal of Multidisciplinary Research (EAJMR) Indonesian Journal of Business Analytics (IJBA) Abiwara : Jurnal Vokasi Administrasi Bisnis caXra: Jurnal Pendidikan Sekolah Dasar Journal of the Community Development in Asia Adopsi Teknologi dan Sistem Informasi eProceedings of Management Innovative: Journal Of Social Science Research Managere: Indonesian Journal of Educational Management Jurnal Pengabdian kepada Masyarakat : Kreasi Mahasiswa Manajemen Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Management Studies and Business Journal Jurnal Indonesia : Manajemen Informatika dan Komunikasi
Citra Kusuma Dewi
Universitas Telkom
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

Published : 75 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Computech

 1 
Pengaruh E-Service Quality Terhadap Behavior Intentions Dengan E-Satisfaction Sebagai Mediator (Studi Pada Kriya.co.id) Septi Agus Pratiwi; Citra Kusuma Dewi
Jurnal Computech & Bisnis (e-Journal) Vol 10, No 2 (2016): Jurnal Computech & Bisnis
Publisher : STMIK Mardira Indonesia, Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (624.938 KB) | DOI: 10.55281/jcb.v10i2.147

Abstract

The development of trade industry has grown rapidly, especially in online trading that facilitated by some e-commerce websites in Indonesia. With the increase of online transaction each year in Indonesia, then the start-up online businesses are competing to create an intermediary between sellers and buyers so that can conduct activities of these transactions easily. Some of the new websites that has been launched has each characteristic, one of that Kriya.co.id website is one of the e-commerce website for SMEs (Small and Medium Enterprises) in which a container of the SMEs in Indonesia to market products all over Indonesia. Kriya.co.id website is one of E-Commerce website for UKM in Indonesia that has products which have a unique and traditional value. Purpose of this research is for to knowing (1) the influence of E-Service Quality, E-Satisfaction dan Behavior Intentions in Kriya.co.id user. (2) The influence E-Service Quality of Behavior Intentions through E-Satisfaction Kriya.co.id user. This research methodology using a quantitative method consist of 100 respondents with descriptive research and causality. Sampling Technique use nonprobability sampling (purposive sampling). Technique data analysis used the path analysis. While the secondary data in this research has taken from various literature and relevant documents with the same as title and theme with this research. The results of path analysis are E-Service Quality doesn't influence towards Behavior Intentions so E-Service Quality doesn't influence towards Behavior Intentions with E-Satisfaction as a mediator because Behavior Intentions not determined by E-Service Quality of Kriya.co.id website, but E-Satisfaction that has been accepted by user after did the transaction.  E-Service Quality has a coefficient of  0,859 towards E-Satisfaction. E-Satisfaction has a coefficient of 0,636 towards Behavior Intentions. E-Service Quality has a coefficient of 0,167 towards Behavior Intentions. Keywords: behavior intentions, e-satisfaction, e-service quality.
Co-Authors Ade Multi Davista Sari Afriyani, Dessy Ahmad Ahid Mudayana Alrizki, Gilang Anisatul Farida Anita Silvianita Ardiansyah, Gifari Ardito Faiz Nur Firman Arif Surahman Arry Widodo Asha Amalia Atika Ansary Chairunnisa Mursalin Ayu, Dinda Bongso, Reky Wiryanto br Sinuraya, Despri Lolita Cahyani, Made Gita Dwi Carandy, Jeany Aurieal Liberty Darmadji, Reza Dea Asri Pujiasti Despri Lolita br Sinuraya Devi Fadlika Wulan Rahmadani Dewi, Nova Sari Dilansari, Vina Annisa Dinna Fatmy Pratiwi Dwi Hartanti Fadhila, Denissa Zalfa Fahira, Meylanda Mauludi fandy, Akhmad Faizal Al Farhan Azmi Febiyana, Christi Febrianto, Dendy Muhamad Galuh, Hendra Ghafari, Reihan Setyo Gilang Alrizki Gusfi, Dhiya Athaya Herdiansyah Gustira Pramudia Suryono Ilhamsyah, Muhammad Rafly Imanuddin Hasbi Indah Kurnia Isnaassaro, Maulinadia Nur Jabir, Muh. Agung Kaban, Abdullah Rahman Karina Indah Rohmatun Kurniatul Juhri Kusuma, Oksa Wijaya Lesmana, Cep Sunandar Lestari, Ririn Ari Dwi Lestariningsih, Nuri Lia Octaria Pasaribu Lianto, Fazrian Mahir Pradana Maola, Innayatul Marheni Eka Saputri Mochamad Arief Rahman Ramadhian Muh. Agung Jabir Nasywa Aribah Neni Nadiroti Muslihah Neshya Putri Firnandi Nur Aminah Nurhasna, Febryan Nurhayati, Elis Nurul Azifah Osa Omar Sharif Pambudi, Zidan Basyarahil Rais Paramadwipa, Christano Damar Patricy, Aklin Nindya Prabowo, Afriyan Randhi Pramesti, Tiara Pujiasti, Dea Asri Putra, Afwin Purnama Putu Nina Madiawati R. Nurafni Rubiyanti Rahma Sri Handayani Raihan Muslim Fajri Said Rania Salsabila Rasyid, Rafika Isya Ratna Komala Retno Widyaningrum, Retno Rizky, Nabila Saajida, Alya Sadewa, Devanka Elang Saputera, Aditya Bayu Sari, Putri Amanda Septi Agus Pratiwi Shafa, Dhiya Silvia Tri Yuniar Sudiatna, Dwina Patricia Sugiono, Ovio Destiana Sunaryo, Dede Viera Andini Putri Wattimena, Michelle Evroline Wibowo, Lutfi Santiko Yassin, Roandika Pratama Yosa Fiandra