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Journal : Language and Education Journal

Developing English Materials for Front Office of the XII Grade Students of SMK N 2 Singaraja Mariati, Ni Komang Sri; Wedhanti, Nyoman Karina; Dewi, Kadek Sintya
Language and Education Journal Undiksha Vol 4, No 2 (2021)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/leju.v4i2.33573

Abstract

The learning process is influenced by various factors. One of the important factors is the learning media as a supporter of the learning process, especially in learning ESP subjects. This study aimed to developed English materials for Front Office based on student’s need analyses. The subjects of this research were one teacher at SMK Negeri 2 Singaraja as the head of the front office at the school, 35 students in the second semester in class 12 AP2 of SMK Negeri 2 Singaraja, and one of the front office staff who worked at Kutabex Hotel. A questionnaire and a checklist used as the instrument to obtaining the data in this study. The method of this research used the Design and Development (D&D) model. The data has been analyzed with descriptive qualitative research. The result shows that the findings are (1) the study was developed three topics, namely: handling group guest check-in, handling group guest check out, and financial transaction based on the student’s need. (2) The design of English materials contains input, content focus, language focus, and task. In the task, the design included four English basic skills, namely: listening, speaking, reading, and writing. (3) The quality of the product belongs to very good quality based on the result of two expert judges.
Developing English Materials for Front Office of the XII Grade Students of SMK N 2 Singaraja Ni Komang Sri Mariati; Nyoman Karina Wedhanti; Kadek Sintya Dewi
Language and Education Journal Undiksha Vol. 4 No. 2 (2021): July
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/leju.v4i2.33573

Abstract

The learning process is influenced by various factors. One of the important factors is the learning media as a supporter of the learning process, especially in learning ESP subjects. This study aimed to developed English materials for Front Office based on student’s need analyses. The subjects of this research were one teacher at SMK Negeri 2 Singaraja as the head of the front office at the school, 35 students in the second semester in class 12 AP2 of SMK Negeri 2 Singaraja, and one of the front office staff who worked at Kutabex Hotel. A questionnaire and a checklist used as the instrument to obtaining the data in this study. The method of this research used the Design and Development (D&D) model. The data has been analyzed with descriptive qualitative research. The result shows that the findings are (1) the study was developed three topics, namely: handling group guest check-in, handling group guest check out, and financial transaction based on the student’s need. (2) The design of English materials contains input, content focus, language focus, and task. In the task, the design included four English basic skills, namely: listening, speaking, reading, and writing. (3) The quality of the product belongs to very good quality based on the result of two expert judges.
Co-Authors ., Ade Ari Gianika ., Ade Ari Gianika ., Anak Agung Inten Sakanti ., Anak Agung Inten Sakanti ., Citra Dewi ., Desak Made Mira Diahningsih ., Desak Made Mira Diahningsih ., DWI KESUMA SUSILA ., Gede Agus Lesmana Putra ., Gede Agus Lesmana Putra ., Gede Dharma Arya Wicaksana ., Gede Dharma Arya Wicaksana ., Gusti Ngurah Nyoman Ariana ., I Dewa Made Adhi Wira Sanjaya ., I Dewa Made Adhi Wira Sanjaya ., I Gede Bages Rare Prabadesa ., I Gede Shasy Bagus ., I Gede Shasy Bagus ., I Gede Wira Wiguna ., I Gede Wira Wiguna ., I Gusti Bagus Widi Darmadi ., I Gusti Bagus Widi Darmadi ., I Gusti Ngurah Putu Angga Sri Pranatha ., I Gusti Ngurah Putu Angga Sri Pranatha ., I Kadek Tubuh Aryana ., I Kadek Tubuh Aryana ., I Ketut Satria Adiguna ., I Nym Dedy Rahland Krisna Hari ., I Nyoman Surya Manggala ., I Putu Agus Ariangga Iswara ., I Putu Agus Ariangga Iswara ., I Putu Bagus Arka Wiguna ., I Putu Fendy Cahya Kusuma Brian ., I Putu Fendy Cahya Kusuma Brian ., Ida Ayu Komang Krisna Dewi ., Ida Ketut Krisna Putra ., Ida Ketut Krisna Putra ., Iga Putu Ardaba Kory ., Iga Putu Ardaba Kory ., Kadek Praditya Dicky Wijaya ., Kadek Praditya Dicky Wijaya ., Kadek Toni Sumartawan ., Komang Evayanti ., Komang Evayanti ., Luh Gede Ayu Devitasari ., Luh Putu Utami Krisna Yanti ., Made Arna Jyoti Sistadi ., Made Arna Jyoti Sistadi ., MADE DYAN WIDHIADNYANI KUNDE ., Made Sukradana w ., Made Sukradana w ., Ni Made Ayu Ratna Sulistya Dewi ., Ni Made Dian Damayanti ., Ni Made Dian Damayanti ., Ni Nengah Intan Sariningsih ., Ni Nengah Intan Sariningsih ., Ni Putu Mirna Sari ., Ni Putu Mirna Sari ., Nyoman Erlina ., Nyoman Erlina ., Putu Adelina Kartika Dewi ., Putu Adelina Kartika Dewi ., Putu Eka Dambayana S., S.Pd., M.Pd. ., Putu Febby Laksmi Decker ., Putu Sri Ayu Padmi ., Putu Yogi Agustia p Dewa Ayu Eka Agustini Dewa Komang Tantra Dewi, Ketut Puspa Dewi, Ketut Sintya Drs. Asril Marjohan,MA . Drs.Gede Batan,MA . Gede Mahendrayana Gusti Agung Ayu Inten Ariprami . Hemas, Made Diana Ayu Hendi Pratama I Gede Bagus Oka Wisnaya ., I Gede Bagus Oka Wisnaya I Gede Budasi I Gusti Ayu Ade Purnama Sari . I Gusti Gede Agung Andhika p ., I Gusti Gede Agung Andhika p I Ketut Trika Adi Ana I Komang Suantara ., I Komang Suantara I Nyoman Adi Jaya Putra I Putu Ngurah Wage Myartawan I Wayan Suarnajaya I.G.A Lokita Purnamika I.G.A. Lokita Purnamika Utami Ida Bagus Komang Priotama . Ida Bagus Made Widyatmika ., Ida Bagus Made Widyatmika Ida Kadek Satria Wardana ., Ida Kadek Satria Wardana Issy Yuliasri Kadek Kartika Suherma Yanthi ., Kadek Kartika Suherma Yanthi Kadek Ria Anestia Dewi ., Kadek Ria Anestia Dewi Kadek Samiyanti Kadek Sintya Dewi Kadek Sonia Piscayanti Kadek Widiani . Ketut Ary Sri Prawrethy ., Ketut Ary Sri Prawrethy Luh Maytri Lindayani Luh Putu Artini M.L.S ., Dr.Sudirman, M.L.S M.L.S Drs.Sudirman . M.Pd ., I Nyoman Pasek Hadi Saputra, S.Pd., M.Pd M.Pd. ., Made Hery Santoso, S.Pd, M.Pd. Made Hery Santosa Mahanjendra, Pande Gede Baba Mahendrayana , Made Mariati, Ni Komang Sri Ni Komang Sri Mariati Ni Luh Aristyawati Ni Luh Putu Viranicka Septyani Ni Made Christina Wijaya . Ni Made Dwi Purnama Sari . Ni Made Ratminingsih Ni Made Wulan Sintiyari ., Ni Made Wulan Sintiyari Ni Nengah Muriani ., Ni Nengah Muriani Ni Putu Mandalika Putri Hartini . Ni Putu Novita S Dewi ., Ni Putu Novita S Dewi Ni Putu Rai Yuliartini Ni Wayan Pitriani Ni Wayan Sri Ayu Rusiniawati ., Ni Wayan Sri Ayu Rusiniawati Pande Made Dharma Sanjaya Paramitha, Ida Ayu Putu Cintya Prof. Dr. Ni Nyoman Padmadewi,MA . Putu Adi Krisna Juniarta Putu Fika Andriani . Putu Kerti Nitiasih Putu Wiwin Ekatrini Mahadewi . Putu Yuni Damayanti S.Pd. I Putu Ngurah Wage M . S.Pd. Putu Eka Dambayana S. . Santhi, I Gusti Ayu Ira Krishna Surya, Cok Istri Rahma Pratami Warmadewi, Putu Sri zulfa Sakhiyya