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ERDIYANSYAH, ERDIYANSYAH
Universitas Tadulako
Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Public Health Social Sciences Other

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The Impact of the Pentahelix Model of Disaster Management on Community Satisfaction through the Leadership Style of the Mayor of Palu Erdiyansyah Erdiyansyah; Slamet Riadi; Muhammad Nawawi; Mohamad Irfan
Journal of Mathematics Instruction, Social Research and Opinion Vol. 5 No. 2 (2026): June
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/misro.v5i2.1685

Abstract

Effective disaster response in Palu City continues to face challenges in multi-stakeholder coordination, which affects community satisfaction. This study aims to analyze the impact of the pentahelix model of disaster management on community satisfaction and to examine the moderating role of the Palu Mayor’s leadership style. The study employs a quantitative method with a population of 5,514 stakeholders and affected residents, and a sample of 210 respondents selected via proportional stratified random sampling. Primary data were collected using a Likert-scale questionnaire and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results of the hypothesis testing confirm that the pentahelix model has a positive and significant effect on community satisfaction (β = 0.430; p < 0.001), as does situational leadership style (β = 0.420; p < 0.001). A crucial finding indicates that leadership style significantly strengthens the relationship between the pentahelix model and community satisfaction (β = 0.275; p < 0.001), with the structural model exhibiting strong explanatory power (R² = 0.622) and adequate predictive relevance (Q² = 0.378). It is concluded that pentahelix synergy achieves optimal effectiveness only when catalyzed by adaptive, transparent, and goal-oriented leadership. These findings have practical implications for the Palu City Government, which should institutionalize multi-stakeholder collaboration forums, strengthened by situational leadership capacity, to enhance public legitimacy and the resilience of disaster governance.
Co-Authors Abdul Rivai Ahmad Dg. Mamala Aldi Aldi Aldi, Aldi Ali, M. Makhrus Bajrei, Nurfadila Mahfud K. Bakri Hasanuddin Debby Putry Natalia Sampetoding Elimawaty Rombe Firayani Firmansyah Firmansyah Harifa Hasbullah Hoiri, Hoiri Idris Idris Imam Sofyan KORNELIUS, YOBERTH Lestari, Wanda Try Meldi Amijaya Mohamad Irfan Mohammad Afandi Mohammad Irfan Mufti Muhammad Afandi Muhammad Afandi Muhammad Nawawi Muhammad Riswandi Palawa Muhammad Yusuf Mustainah Mappatoba Nuraisyah Nuraisyah Nuraisyah Pancali, Ni Kadek Yuni Pricylia Chintya Dewi Buntuang Putra, Soni Rahman, Muhammad Iqbal Rima Amanda Azzahra Risnawati Risnawati Risnawati Slamet Riadi Suasa