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All Journal Katalogis Sosiohumaniora Jurnal Kebijakan Publik Academica Jurnal Pemikiran Sosiologi Politik Indonesia: Indonesian Political Science Review BJRA (Bongaya Journal of Research in Accounting) AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Jurnal Review Pendidikan dan Pengajaran (JRPP) JURNAL EDUKASI NONFORMAL PINISI Discretion Review Journal of Public Administration and Government (JPAG) Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal ADMINISTRATOR International Journal of Social Science, Education, Communication and Economics International Journal of Scientific Multidisciplinary Research (IJSMR) JURNAL MULTIDISIPLIN ILMU AKADEMIK
Mustainah Mappatoba
Department Of Public Administration, Faculty Of Social And Political Science, Tadulako University, Palu, Indonesia
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Social Sciences Other

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RESENSI BUKU: FRANS HUSKEN (1998) MASYARAKAT DESA DALAM PERUBAHAN ZAMAN: Sejarah Difrensiasi Sosial di Jawa Mappatoba, Mustainah
Academica Vol 6, No 1 (2014)
Publisher : Academica

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (68.367 KB)

Abstract

Masyarakat desa dalam Perubahan zaman yang ditulis oleh Farans Husken adalah sebuahkajian hasil penelitian antropologis yang memadukan dengan disiplin ilmu-ilmu social yanglainnya terutama sosiologi dan sejarah.Penulisan buku ini sebearnya baru dimulai pada tahun1974 dimana kali pertama Frans Husken mengunjungi Indonesia untuk persiapan penelitian.Namuyn secara intensip baru dilakukan dari tahun 1975 1978, dan berhasil dipertahankansebagai tesis Ph.D di Universitas Amsterdam pada tahun 19888. Salah satu hal yang menarikperhatian peneliti tidak hanya merekam berbagai perubahan yang terjadi di pedesaan Jawa,tetapi juga karena menempatkan penelitiannya dalam perspektif dan kurun waktu setengahabad (1830-1980).Key Word: Masyarakat Desa, Perubahan Farans Husken
IMPLEMENTASI KEBIJAKAN PROGRAM GREEN AND CLEAN DI KELURAHAN TANAMODINDI KECAMATAN MANTIKULORE Mappatoba, mustainah; Kurnia, Intam; Bachtiar, Mohammad Arief
Academica Vol 5, No 2 (2013)
Publisher : Academica

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Abstract

Penelitian ini bertujuan untuk mengetahui Bagaimana Implementasi kebijakan Green andClean di Kelurahan Tanamodindi. Informan penelitian sebanyak 7 orang Metode penelitianyang digunakan adalah Motode Kualitatif dengan menggunakan informan yang berjumlah 7orang melalui proses wawancara mandalam. Dasar penelitian yang digunakan adalah FieldResearching atau penelitian lapangan yang mencakup observasi, wawancara dandokumentasi. Hasil penelitian menunjukkan bahwa implementasi kebijakan program Greenand Clean di Kelurahan Tanamodindi Kecamatan Mantikulore telah mengalami peningkatanyang signifiakan namun masih belum terimplementasi secara menyeluruh sehingga masih adabeberapa kawasan seperti RT/RW yang belum menerapkan pola kualitas lingkungan yanghijau dan bersih. Dari segi standar dan sasaran kebijakan, program Green and Clean telahdijalankan sesuai dengan standar dan sasaran kebijakan program yang ada, namun belumdilakukan secara maksimal dibeberapa kawasan seperti RT/RW yang belum menerapkan polakualitas lingkungan yang hijau dan bersih. Untuk sumber daya yang meliputi sarana danprasarana telah tercukupi namun untuk pengetahuan masyarakat mengenai pentingnyameningkatkan kualitas lingkungan baik dari segi penghijauan dan kebersihan masihmembutuhkan banyak peran berupa sosialisasi dari pemerintah setempat.Kata Kunci: Implementasi, Green and Clean, Kebijakan
IMPLEMENTASI KEBIJAKAN PROGRAM GREEN AND CLEAN DI KELURAHAN TANAMODINDI KECAMATAN MANTIKULORE Mappatoba, mustainah; Kurnia, Intam; Bachtiar, Mohammad Arief
Academica Vol 5, No 2 (2013)
Publisher : Academica

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (80.247 KB)

Abstract

Penelitian ini bertujuan untuk mengetahui Bagaimana Implementasi kebijakan Green andClean di Kelurahan Tanamodindi. Informan penelitian sebanyak 7 orang Metode penelitianyang digunakan adalah Motode Kualitatif dengan menggunakan informan yang berjumlah 7orang melalui proses wawancara mandalam. Dasar penelitian yang digunakan adalah FieldResearching atau penelitian lapangan yang mencakup observasi, wawancara dandokumentasi. Hasil penelitian menunjukkan bahwa implementasi kebijakan program Greenand Clean di Kelurahan Tanamodindi Kecamatan Mantikulore telah mengalami peningkatanyang signifiakan namun masih belum terimplementasi secara menyeluruh sehingga masih adabeberapa kawasan seperti RT/RW yang belum menerapkan pola kualitas lingkungan yanghijau dan bersih. Dari segi standar dan sasaran kebijakan, program Green and Clean telahdijalankan sesuai dengan standar dan sasaran kebijakan program yang ada, namun belumdilakukan secara maksimal dibeberapa kawasan seperti RT/RW yang belum menerapkan polakualitas lingkungan yang hijau dan bersih. Untuk sumber daya yang meliputi sarana danprasarana telah tercukupi namun untuk pengetahuan masyarakat mengenai pentingnyameningkatkan kualitas lingkungan baik dari segi penghijauan dan kebersihan masihmembutuhkan banyak peran berupa sosialisasi dari pemerintah setempat.Kata Kunci: Implementasi, Green and Clean, Kebijakan
RESENSI BUKU: FRANS HUSKEN (1998) MASYARAKAT DESA DALAM PERUBAHAN ZAMAN: Sejarah Difrensiasi Sosial di Jawa Mappatoba, Mustainah
Academica Vol 6, No 1 (2014)
Publisher : Academica

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (68.367 KB)

Abstract

Masyarakat desa dalam Perubahan zaman yang ditulis oleh Farans Husken adalah sebuahkajian hasil penelitian antropologis yang memadukan dengan disiplin ilmu-ilmu social yanglainnya terutama sosiologi dan sejarah.Penulisan buku ini sebearnya baru dimulai pada tahun1974 dimana kali pertama Frans Husken mengunjungi Indonesia untuk persiapan penelitian.Namuyn secara intensip baru dilakukan dari tahun 1975 1978, dan berhasil dipertahankansebagai tesis Ph.D di Universitas Amsterdam pada tahun 19888. Salah satu hal yang menarikperhatian peneliti tidak hanya merekam berbagai perubahan yang terjadi di pedesaan Jawa,tetapi juga karena menempatkan penelitiannya dalam perspektif dan kurun waktu setengahabad (1830-1980).Key Word: Masyarakat Desa, Perubahan Farans Husken
KUALITAS PELAYANAN NASABAH KREDIT BANK BNI CABANG PARIGI Fatmawati, Fatmawati; Mustainah, Mustainah; Nawawi, Muhammad
Katalogis Vol 7, No 1 (2019): Maret
Publisher : Katalogis

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Abstract

The purpose of this study is to determine the quality of services needed in lending at the BNI Bank Parigi Branch. The theory used in this study is a theory of service quality proposed by Zeithhaml in Hardiansyah (2011:46), which consists of Tangible, Reliabelity, Responsiviness, Assurance, danEmphaty. This research uses descriptive qualitative type, with the number of informants involved as many as 6 people with Purpossive techniques. Data collection techniques in this study through observation, interviews and documentation. With the data analysis method used in this study is an interactive data analysis model with steps: condensing data, presenting data, and drawing conclusions or verification. From the results of research that is known about the quality of loans provided by the approved BNI Bank Parigi Branch, this can be seen after going through the data analysis process related to the discussion made as a reference, there are still two that are not well implemented, second this aspect is responsiveness and assurance. While the other three aspects have been well implemented, namely: 1) Tangibles, where in the service the BNI Branch Office itself is supported by a variety of good facilities, such as waiting room facilities that are easy to open and cool and well organized, in service as well provided with service aids such as computers, internet networks, printers that are used for administrative purposes, even vehicles for motorbikes for marketing employees to directly by prospective buyers; 2) Reliability, where in carrying out its service duties, employees have been able to work well by minimizing problems in their services, all employees in this government can also use the tools in the service process quite well; 3) Guarantees are carried out properly, where in their services they prioritize the interests of service users. The Parigi Branch BNI Branch Office, this delay is related to completeness issues, incomplete loan application projects, and so on.The requested liquid funds; and 4) Empaty is well implemented because in its service, BNI Office employees in the Parigi Branch serve politely, build good relationships through services related to doing and polite speech in their services. Employees also serve by not being discriminatory or discriminating who they serve.
KUALITAS PELAYANAN NASABAH KREDIT BANK BNI CABANG PARIGI Fatmawati, Fatmawati; Mustainah, Mustainah; Nawawi, Muhammad
Katalogis Vol 7, No 2 (2019): Juni
Publisher : Katalogis

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Abstract

The purpose of this study is to determine the quality of services needed in lending at the BNI Bank Parigi Branch. The theory used in this study is a theory of service quality proposed by Zeithhaml in Hardiansyah (2011:46), which consists of Tangible, Reliabelity, Responsiviness, Assurance, danEmphaty. This research uses descriptive qualitative type, with the number of informants involved as many as 6 people with Purpossive techniques. Data collection techniques in this study through observation, interviews and documentation. With the data analysis method used in this study is an interactive data analysis model with steps: condensing data, presenting data, and drawing conclusions or verification. From the results of research that is known about the quality of loans provided by the approved BNI Bank Parigi Branch, this can be seen after going through the data analysis process related to the discussion made as a reference, there are still two that are not well implemented, second this aspect is responsiveness and assurance. While the other three aspects have been well implemented, namely: 1) Tangibles, where in the service the BNI Branch Office itself is supported by a variety of good facilities, such as waiting room facilities that are easy to open and cool and well organized, in service as well provided with service aids such as computers, internet networks, printers that are used for administrative purposes, even vehicles for motorbikes for marketing employees to directly by prospective buyers; 2) Reliability, where in carrying out its service duties, employees have been able to work well by minimizing problems in their services, all employees in this government can also use the tools in the service process quite well; 3) Guarantees are carried out properly, where in their services they prioritize the interests of service users. The Parigi Branch BNI Branch Office, this delay is related to completeness issues, incomplete loan application projects, and so on.The requested liquid funds; and 4) Empaty is well implemented because in its service, BNI Office employees in the Parigi Branch serve politely, build good relationships through services related to doing and polite speech in their services. Employees also serve by not being discriminatory or discriminating who they serve.
KUALITAS PELAYANAN CALON JAMA’AH HAJI DI KEMENTRIAN AGAMA KOTA PALU Sumalki, Sumalki; Mustainah, Mustainah; Khairil, Muhammad
Katalogis Vol 7, No 3 (2019): September
Publisher : Katalogis

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Abstract

This research aims to find out and explain the quality of service for prosvectipe pilgrims at the ministry of religion in the city of palu. This research is qualitative research. Informants were selected by purposive sampling which consisted collection of employees of the Ministry of Religion in Palu and 8 Hajj Pilgrims. Data collection cwas observation, interview, and documentation. Technique of data analysis was data gathering, data reduction, and data display and verification/drawing conclusion. Thery used was from Parasuraman. The research results show there are two indicators that are adequate and three have not been good. I. the tangible aspect, facilities and infrastructure used in the service of prospective pilgrims are not yet adequate. 2. Reliability, accuracy and suitability of procedures in the service have been assessed both the service shown by the employee is not target and according to the procedure. 3. Responsiveness, the response in service is considered as inadequate in performing service services, the response is slow and there are differences in services shown by employees. 4. Ssurance, guarantees are considered to be good where employees provide guarantees when leaving to the holy land and guarantee the security of prospective pilgrims in the management up to leaving for the holy land. Empathy, caring where employees show a caring attitude towords prospective pilgrims in service so that communication is established.
ANALISIS SASARAN KERJA PEGAWAI DI KANTOR DINAS PERDAGANGAN DAN PERINDUSTRIAN KOTA PALU Nirwana, Dewi Sri; Mustainah, Mustainah; Amir, Andi Mascura
Katalogis Vol 8, No 3 (2020): September
Publisher : Katalogis

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Abstract

The results of the study show that Taking into account the analysis of employee performance will be illustrated where the strengths and weaknesses of employees in completing the work that has been charged. Find out where the location or cause of the error occurred so that employees know exactly what is being faced. Why has not finished the work entrusted to him and how the solution to the problem. So that this can be a motivation for employees to solve problems and can rise to high performance in the future. So that the effectiveness of the Employee Work Target can be better than expected.
PROBLEMATIKA DAN KESIAPSIAGAAN PEMERINTAH DALAM PENANGANAN BENCANA M, Mustainah; Royfandi, Moh
Jurnal Kebijakan Publik Vol 13, No 1 (2022)
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jkp.13.1.p.45-53

Abstract

Natural disasters are unpredictable and can come at any time so they need proper management. This study aims to determine disaster management of earthquakes, liquefaction, and flash flood in Sigi District. This study used the qualitative method. Data were collected by observation, interviews, and focus group discussions (FGD) involving government and communities determined using purposive sampling techniques. The results showed that there were various issues in disaster management in Sigi District, such as ineffective preparedness due to unimplemented early warning systems and preparedness plans as the disaster continued so that the simulation or training was also not effective. Meanwhile, the issue in terms of response was the delay in the provision of emergency assistance during the earthquake, liquefaction, and flash floods. In terms of recovery, there was a big issue regarding grants for the provision of permanent housing land for earthquake and liquefaction victims. The findings of this study add an indicator of communication in the aspect of disaster recovery due to miscommunication between the government, land agency, and the community regarding the provision of grants for permanent housing land for the earthquake and liquefaction victims
PENGARUH MOTIVASI DAN PERILAKU APARATUR BIROKRASI TERHADAP KUALITAS PELAYANAN KESEHATAN DI KOTA PALU: Studi Pada Puskesmas di Kota Palu Provinsi Sulawesi Tengah - Mustainah
Sosiohumaniora Vol 14, No 1 (2012): SOSIOHUMANIORA, MARET 2012
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v14i1.5481

Abstract

Masalah pokok dalam penelitian ini adalah kualitas pelayanan kesehatan di Kota Palu yang dilakukan pada Puskesmas selaku pengelola teknis yang belum optimal, dan motivasi dan perilaku aparatur birokrasi dalam memberikan perlayanan masih rendah. Penelitan ini bertujuan untuk mengkaji, menganalisis, dan mendapatkan konsep baru tentang teori motivasi dan perilaku aparatur birokrasi terhadap kualitas pelayanan kesehatan. Metode yang digunakan adalah explanatory survey method dengan pendekatan kuantitatif. Teknik penarikan sampel yaitu stratified random sampling. Teknik pengumpulan data menggunakan angket, dengan jumlah responden 125 orang paramedis. Teknik analisis data adalah analisis jalur dengan uji statistika adalah uji-t dan uji-F. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh yang signifikan antara motivasi aparatur dan perilaku aparatur birokrasi terhadap kualitas pelayanan kesehatan. Motivasi aparatur pengaruhnya besar terhadap kualitas pelayanan kesehatan di puskesmas Kota Palu. Dimensi motivasi yang paling dominan terhadap kualitas pelayanan kesehatan adalah dimensi pengembangan. Sedangkan perilaku aparatur pengaruhnya terhadap kualitas pelayanan kesehatan di puskesmas Kota Palu dikategorikan cukup. Dimensi perilaku yang paling dominan pengaruhnya terhadap kualitas pelayanan kesehatan adalah dimensi tanggung jawab.
Co-Authors Abu Rizal Bakri Abu Tjaiya Adriansa, Muhammad Wandi Alamsyah, Andri Amalia, Miftah Amir, Andi Mascura Andi Mascunra Amir Andini, Reski Arifuddin Arifuddin Aura, Audietya Chantieka Bakri, Nuraini Cakranegara, Pandu Adi Dandan Haryono Dandan Haryono Daswati Daswati Erdiyansyah Erdiyansyah Fachrul Alfajar Fani Fani Fatahillah, Raihan Fatmawati Fatmawati Friscia Novianti Setiawan Hardianti, Dina I Wayan Indrawan Indah Amalia Intam Kurnia Kurniawan, Rendy Kusuma, Elvina Zerlinda Mardhatilla, Zakia Mastang, Mastang Moh. Royfandi Moh.Rusnoto Susanto Mohammad Arief Bachtiar Mufidah, Sitti Muh Rafi Muh. Nawawi Muhammad Khairil Muhammad Nawawi Muthia Muthia Muzakir Tawil Nabilla, Desyha Nirwana, Dewi Sri Nur Agus Salim Pratiwi, Komang Senja Putri, Tenri Ayulia Risal L, Franciscus Saveris Riskiyani, Riskiyani Royna, Nanda Aprilia Samad, Muhammad Ahsan Shadiq Shadiq Siti Nur Aziza Suasa Suasa Suasa Suasa Suci Handayani, Suci Sudirman Sulthan Zainuddin Sumalki, Sumalki Syahruddin Hattab syufri syufri Tala’a, Nadia I Veronika, Indah Zulvina