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All Journal Jurnal Penelitian Saintek Teika Jurnal Buana Informatika JSI: Jurnal Sistem Informasi (E-Journal) JUTI: Jurnal Ilmiah Teknologi Informasi Jurnal Edukasi dan Penelitian Informatika (JEPIN) Jurnas Nasional Teknologi dan Sistem Informasi Annual Research Seminar ANDHARUPA CESS (Journal of Computer Engineering, System and Science) Jurnal Ilmiah KOMPUTASI Sistemasi: Jurnal Sistem Informasi Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Information System for Educators and Professionals : Journal of Information System MBR (Management and Business Review) JOURNAL OF APPLIED INFORMATICS AND COMPUTING METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi J I M P - Jurnal Informatika Merdeka Pasuruan Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal ULTIMA InfoSys Jurnal Teknologi Sistem Informasi dan Aplikasi Jurnal Ilmiah Media Sisfo JURIKOM (Jurnal Riset Komputer) JURTEKSI Jurnal Riset Informatika JOISIE (Journal Of Information Systems And Informatics Engineering) CCIT (Creative Communication and Innovative Technology) Journal JUSIM (Jurnal Sistem Informasi Musirawas) INFOMATEK: Jurnal Informatika, Manajemen dan Teknologi Journal of Information Systems and Informatics Jurnal Teknologi Dan Sistem Informasi Bisnis Zonasi: Jurnal Sistem Informasi Jurnal Pengabdian Masyarakat Bumi Raflesia JATI (Jurnal Mahasiswa Teknik Informatika) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Teknomatika (Jurnal Teknologi dan Informatika) REKA ELKOMIKA: Jurnal Pengabdian kepada Masyarakat KLIK: Kajian Ilmiah Informatika dan Komputer JUSTIN (Jurnal Sistem dan Teknologi Informasi) Konstelasi: Konvergensi Teknologi dan Sistem Informasi Jurnal Algoritma SmartComp The Indonesian Journal of Computer Science JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Allsela Meiriza, Allsela
Universitas Sriwijaya
Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Social Sciences Other

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Journal : JURIKOM (Jurnal Riset Komputer)

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Perbandingan Kinerja SVM, Random Forest dan XGBoost pada Aplikasi Access by KAIMenggunakkan ADASYN Epriyanti, Nadia; Meiriza, Allsela; Yunika Hardiyanti, Dinna
JURNAL RISET KOMPUTER (JURIKOM) Vol. 12 No. 5 (2025): Oktober 2025
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v12i5.9139

Abstract

The rapid growth of digital applications has heightened the need to understand user perceptions more thoroughly, particularlythrough sentiment analysis of user-generated reviews. In practice, sentiment classification often faces challenges related to class imbalance, especially when neutral reviews are significantly fewer than positive or negative ones. This imbalance can limit a model’s ability to accurately detect all sentiment categories. This study examines the comparative performance of three machine learning algorithmsSupport Vector Machine (SVM), Random Forest (RF), and Extreme Gradient Boosting (XGBoost) by applying the Adaptive Synthetic Sampling (ADASYN) technique to address class imbalance. This study differs from previous similar research by conducting a simultaneous comparative analysis of three algorithms using the ADASYN method in the context of Access by KAIapplication reviews, which has not been examined in prior studies. Experimental results indicate that after implementing ADASYN, model accuracies reached 75.17% for SVM, 84.06% for RF, and 83.17% for XGBoost. Although accuracy slightly decreased after oversampling, the F1-scores for the neutral class improved to 0.13 (SVM), 0.05 (RF), and 0.14 (XGBoost). Before applying ADASYN, the models achieved accuracies of 85.88% (SVM), 85.13% (RF), and 85.37% (XGBoost), but they were unable to effectivelyrecognize neutral sentiments, with F1-scores of 0.00 for SVM and RF, and 0.03 for XGBoost. These findings suggest that ADASYN enhances model sensitivity to neutral sentiment, with XGBoost demonstrating the most consistent and robust performance in sentiment classification for the Access by KAIapplication.
Co-Authors Adhiyasa, Chandra Julian Adriansyah, Rizki Ahmad Rifai Ahmad Rifai Akbar Alzaini Akbar Alzaini Al Fachrozi, Muhammad Al-Farisy, M Hadi Alfarizi, M. Alfitrah, Intan Aidita Ali Ibrahim Ali Ibrahim Alinda, Yelli Nur Alvico, Alvico Alvines, Mahendi Alzaini, Akbar Amanda, Bella Rizkia Anadia, Qothrunnada Wafi Ananda Khoirunnisa Andini Bahri, Cheisya Andriani, Sari Ani Nidia Listianti, Ani Nidia Anindya Putri, Salsa Annisa Tri Ning Tyas Apriansyah Putra Archi Daffa Danendra, Muhammad Ari Wedhasmara Ariyani, Ishlah Putri Ariyanti, Putri Arnan, Sefian Arvhi Randita Setia Athallah Ubaid, Deni Ayu, Nabila Riska Ayuningtiyas, Pratiwi Bayu Wijaya Putra Beriadi Agung Nur Rezqe Billan, Angel Caroline Chandra Julian Adhiyasa Cynthia Sherina Fadeli Danendra, Devano Dedy Kurniawan Dedy Kurniawan Deni Lidianti Desty Rodiah Devano Danendra Dinda Lestarini Dinna Yunika Hardiyanti Dwi Rosa Indah Endang Lestari Ruskan Endang Lestari Ruskan Epriyanti, Nadia Ermatita - Faizah, Ovie Nur Fathoni - Fathoni - Fatimah Salsabila Fatimah, Aisyah Firda, Hiliah Gultom, Gina Destia Gusti Barata Hardini Novianti Hardini Novianti Hardini Novianty Ichsan Farel Rachmad, Muhammad Idpal, Idpal Inayah, Anna Fadilla Irmawati Irmawati Irwansyah, Muhammad Aziiz Izzan Fieldi, Muhammad Jaidan Jauhari Jambak, Muhammad Ihsan Jefven Fernando Jonathan Pakpahan Karima, Dzakiah Aulia Karimsyah Lubis, Muhammad Karisa Anjani Fakhri Ken Dhita Tania, Ken Dhita Ken Ditha Tania Khairani, Annisa Khoiriyah Harahap, Dayana Larasati, Salsabila Lifiano Jamot Munthe, Gabriel Luh Sri Mulia Eni M Rifki Ali M, Nys Marliza Tiara M. Rudi Sanjaya Maharani, Wardah Shifa Maretta, Aulia Maretta, Aulia Pinkan Mariska, Inneke Via Meiriza, Viola Meitiana Audya Muhamad Edric Rasyid Muhammad Aidil Fitri Syah Muhammad Ali Buchari Muhammad Azmi Zaky Muhammad Ihsan Muhammad Ihsan Muhammad Imam Riadillah Mulyadi Mulyadi Munaspin, Zahra Diva Putri Nabila Oktadini Nabila Riska Ayu Nabila Rizki Oktadini Nachwa, Syakillah Nadia Ayu Safitri Nashiroh Ramadhani, Muthia Novitia Chinoi Nurul Izmy Nur’Aini, Risma Oktadini, Nabila Oktadini, Nabila Rizky Onkky Alexander Pacu Putra Padlefi, Muhamad Riza Paulus Paskah Lino Susilo Perdani, Tharisa Antya Putri Ariyanti Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtyuni Putri Mutiara Arinie Putri, Adetya Rielisa Putri, Nyayu Dwi Tarisa Rafika Octaria Ningsih Rafli Maulana, Muhammad Rahmat Izwan Heroza Ramadhan Putra Pratama, Muhammad Ramadhan, Kumara Aditya Rangga Aderiyana, Fakih Rani Mardiah Ravi Wijayanto, Muhammad Rezeki, Yunika Tri Rezqe, Beriadi Agung Nur Ricy Firnando Rido Zulfahmi Rika Septiana Riska Yunita Rizka Rahmadhani Rizki Kurniati Rizky Herdiansyah, Muhammad Rizky Sawitri Rizkyllah, Anabel Fiorenza Rositiani, Ely Royan Dwi Saputra RR. Ella Evrita Hestiandari Sanjaya, M. Rudi Saputri, Sonia Dwi Sari Andriani Sasmita, Ruth Mei Sawitri, Rizky Septhia Charenda Putri Sevtiyuni, Putri Eka Silvia, Nyimas Simanullang, Eka Darmayanti Susanti, Helen Susilo, Paulus Paskah Lino Syahbani, Muhammad Husni Syarief Albani, Muhammad Tharisa Antya Perdani Theresia Pardede, Eva Titiana, Nuke Merisca Tri Zafira, Zahra Tsabitah, Laila Via Mariska, Inneke Wahyudi, Muhammad Iqbal Wulan Dari, Atikah Yadi Utama Yadi Utama Yasir Alghifari, Muhammad Yasyfi Imran, Athallah Yunika Hardiyanti, Dinna Yunita Yunita