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All Journal MediaTor: Jurnal Komunikasi QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Jurnal Pengabdian Dharma Laksana DIALEKTIKA Sosiohumanitas: Jurnal Ilmu-Ilmu Sosial dan Humaniora Dinasti International Journal of Education Management and Social Science Amalee: Indonesian Journal of Community Research & Engagement Community Development Journal: Jurnal Pengabdian Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Komunika: Jurnal Ilmu Komunikasi Jurnal Dialog Jurnal SOSPOL Innovative: Journal Of Social Science Research Global Education Journal Jurnal Pengabdian Tri Bhakti E-CLUE Journal of English Culture, Language, Literature and Education Journal of Media and Communication
Kamil, Indriyati
Program Studi Ilmu Komunikasi, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Langlangbuana
Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Communication Barriers to Sustainable Utilization of Coconut Waste in Gedebage Main Market Bandung Kamil, Indriyati; Rosimah, Siti; Rohmana, Rohmana; Maya Sari, Nur Zeina
Amalee: Indonesian Journal of Community Research and Engagement Vol. 5 No. 1 (2024): Amalee: Indonesian Journal of Community Research and Engagement
Publisher : LP2M INSURI Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/amalee.v5i1.4074

Abstract

Coconut waste, a largely untapped resource, holds immense potential for efficient utilization. However, this commodity's current production has yet to generate significant added value as coconuts are primarily used for coconut oil, and the fiber is often discarded as waste. This service research identifies challenges and communication barriers in using coconut dregs at the Gedebage Main Market, Bandung City. By employing the Community Research (CBR) service method through Forum Group Discussions (FGD), we aim to collaborate with the community to explore various approaches to the issues they face. Data was collected through a qualitative approach, including in-depth interviews, field observations, and literature studies. The service research findings reveal several challenges in utilizing coconut waste, such as infrastructure problems, licensing constraints, and the need for better-trained human resources. Meanwhile, communication obstacles faced include technical obstacles, namely the lack of accompanying staff or communicators who carry out outreach and provide information on the potential use of coconut dregs to the community. Technological obstacles include the unavailability of the required modern coconut waste processing machines. Institutional obstacles include unclear roles and responsibilities of the parties involved and the need for coordination between stakeholders in utilizing coconut waste. Your active participation and support are crucial in overcoming these obstacles and realizing the full potential of coconut waste.
The Influence of Transformational Leadership in Improving the Quality of Public Services Rivaldi, Rivan Diazi; Rohayati, Yeti; Kamil, Indriyati; Indah, Diani
Global Education Journal Vol. 3 No. 1 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i1.203

Abstract

Public service is one of the main indicators of local government performance in realizing effective governance that is responsive to public needs. However, the quality of public services at the sub-district level still faces several problems, such as complicated procedures, delays in service delivery, and low empathy among civil servants. This study aims to analyze the influence of transformational leadership on improving the quality of public services in Cisarua District, Sumedang Regency. This research method uses a quantitative approach with a descriptive-verifiable approach. Data were collected through questionnaires distributed to 55 respondents consisting of leaders, employees, and public service users in Cisarua District. The data were analyzed using validity and reliability tests, as well as simple linear regression to examine the relationship between transformational leadership (X) and public service quality (Y). The results of this study confirm that the implementation of transformational leadership in Cisarua District encourages civil servants to work more professionally, innovatively, and with a strong focus on public satisfaction. Therefore, it is recommended that the local government strengthen leadership training and development programs that emphasize transformational characteristics to continuously improve the quality of public services.
Implementation of the Marriage Management Information System Policy Ministry of the Republic of Indonesia Atmaja, Agus; Rohayati, Yeti; Kamil, Indriyati; Indah, Diani
Global Education Journal Vol. 3 No. 1 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i1.226

Abstract

Digital transformation in public services is a crucial phenomenon in the modern era of governance, which demands efficiency, transparency, and accountability. One effort undertaken by the Ministry of Religious Affairs of the Republic of Indonesia is the implementation of the Marriage Management Information System (SIMKAH), which is expected to improve the quality of marriage registration services across all Religious Affairs Offices (KUA). This study aims to analyze the implementation of SIMKAH at the KUA in Ciparay District, Bandung Regency, by examining supporting factors, obstacles, and its impact on public services. A qualitative case study approach was used, collecting data through interviews, observations, and documentation studies. The data were then analyzed using George C. Edwards III's policy implementation model, which encompasses aspects of communication, resources, disposition, and bureaucratic structure, and is supported by theories of good governance and e-government. The results indicate that the implementation of SIMKAH has brought positive changes in terms of service efficiency, data accuracy, and transparency in administrative processes. However, it faces challenges such as limited digital infrastructure, technological literacy, and resistance from some members of the public to the use of new technologies. This study recommends increasing human resource capacity, strengthening technological infrastructure, and implementing a more intensive outreach strategy to maximize SIMKAH's future use.
Implementation of Community Health Center Accreditation Policy in Improving Service Quality at Campaka Community Health Center, Cianjur Regency Zein, Edo Muhammad; Rohayati, Yeti; Kamil, Indriyati; Indah, Diani
Global Education Journal Vol. 3 No. 1 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i1.180

Abstract

Community health centers (Puskesmas) play a leading role in Indonesia's healthcare system, making service quality a crucial public concern. This study aims to analyze the implementation of the Puskesmas accreditation policy and its impact on service quality at Campaka Community Health Center, Cianjur Regency. A qualitative case study approach was used, with data collected through in-depth interviews, participant observation, and document analysis. Data were analyzed using the Miles and Huberman interactive model. The results showed that accreditation implementation was effective during the preparation and survey phases, characterized by improved administrative governance, standardized procedures, improved facilities, and increased staff motivation. However, post-survey implementation showed a decline in consistency due to weak monitoring mechanisms, limited human resources, high administrative workloads, and decreased staff commitment. Accreditation had a positive effect on service quality across all SERVQUAL dimensions: reliability, responsiveness, tangibles, assurance, and empathy, but this improvement tended to be temporary and unsustainable. This study concluded that accreditation at Campaka Community Health Center is still event-oriented and has not been fully internalized as a quality culture. This study contributes to the policy implementation and health care literature by highlighting the importance of post-accreditation monitoring, human resource strengthening, and continuous quality management to ensure continuous improvement in primary health care.
Why Always Women?: Gender Inequality in Rusmini s Kenanga A Feminist Criticism Study Riyanti, Apriani; Khasanah, Umul; Kamil, Indriyati; Dewi, Ni Putu Juliani Lestari; Lolowang, Imelda S.
Journal of English Culture, Language, Literature and Education Vol. 11 No. 1 (2023): E CLUE: Journal of English Culture Language Literature and Education
Publisher : English Education Department

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/eclue.v11i1.5931

Abstract

The issue of gender equality is no longer a new one It arises along with the stereotype of men who have a higher nature than women In addition in terms of strength and rights women are also below men This aspect of gender inequality is one of the aspects developed by Rusmini in her novel Kenanga It tells the story of women who live under the pressure of men due to their gender This research was then made to examine every gender inequality behavior that occurs in this novel Using a qualitative method the research then applies a feminist approach in analyzing each event of gender inequality that occurs in Rusmini s novel Kenanga The results show that gender inequality against women mostly occurs due to stereotypes from the society in which they live This gender inequality occurs starting from the aspect that women s nature is under men therefore women must always obey men Moreover in terms of education women are also prohibited from getting a proper education than men because basically women s job is only to take care of men In addition women from the poor are often treated harshly because the customs enforced in society greatly differentiate between castes From this research a new direction is given that gender inequality needs to be a concern because considering today s developments it allows everyone including women to develop and have a career < p>
The Role of Social Media in Advocating Sustainable Utilization of Coconut Husk Waste: A Case Study at Gedebage Wholesale Market, Bandung Indriyati Kamil; Siti Rosimah; Rohmana Rohmana; Nur Zeina Maya Sari
Dinasti International Journal of Education Management and Social Science Vol. 5 No. 6 (2024): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i6.3228

Abstract

This research explores the role of social media in advocating for the sustainable utilization of coconut husk waste at the Gedebage Wholesale Market, Bandung. Coconut husk waste is a significant natural resource with great potential but often underutilized. Employing a qualitative approach with a focus on a case study, this research utilizes online observation techniques, in-depth interviews, and content analysis of social media platforms (Instagram and Facebook) involving relevant stakeholders. Data analysis reveals that social media plays a key role in raising awareness and mobilizing support for sustainable coconut husk waste utilization. Social media platforms such as Instagram and Facebook are utilized to disseminate information about the benefits and potential of coconut husk waste, promote sustainable products made from such waste, and facilitate interactions among producers, consumers, and other stakeholders. The study also identifies challenges and opportunities in using social media for coconut husk waste utilization campaigns. Challenges include difficulty in reaching the right audience, managing the risk of inaccurate information, and building sustainable engagement. On the other hand, opportunities include the ability to create compelling narratives, connect communities with similar interests, and raise broader awareness about the importance of sustainable waste utilization. This research provides insights into the potential and crucial role of social media in driving social change towards more sustainable coconut husk waste utilization. Practical implications include the importance of developing effective communication strategies via social media to support sustainable waste utilization efforts in local and global markets.
Resolusi Komunikasi Konflik Antarsuporter Sepak Bola di Instagram Viking Persib Club Kelvin Wahana Putra; Indriyati Kamil; Rezsa Yushardiansyah
Journal of Media and Communication | E-ISSN : 3063-9581 Vol. 3 No. 1 (2026): Juli - September
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Conflicts between football supporters in Indonesia manifest not only as physical clashes but also play out on social media through the spread of hate speech, provocations, and information that can exacerbate tensions between supporter groups. Conversely, social media can serve as a communication tool to foster peace and support conflict resolution efforts. This study aims to analyze the role of the Viking Persib Club Instagram account in supporting conflict resolution among football supporters. A qualitative method with a case study approach was employed. Data were gathered through observations of the @officialvpc Instagram account's posts, in-depth interviews with the club's media administrators and members, and documentation. Data analysis involved reduction, presentation, and conclusion drawing, utilizing Lewis A. Coser’s conflict theory—specifically the concepts of realistic conflict, non-realistic conflict, in-group conflict, and out-group conflict. The findings indicate that the Viking Persib Club Instagram account is utilized to clarify information, campaign for peace, educate on social media ethics, and strengthen solidarity among supporters. In realistic conflict scenarios, Instagram serves as a channel for official information to minimize misunderstandings and prevent escalation. Regarding non-realistic conflict, the platform is used to counter provocation and hate speech by promoting narratives of sportsmanship and brotherhood. Meanwhile, in the context of in-group and out-group conflicts, Instagram plays a role in reinforcing internal solidarity while fostering more positive relationships with other supporter groups. The study concludes that social media functions not merely as a channel for disseminating information but also as a strategic communication instrument for supporting conflict resolution and promoting peaceful communication within the football supporter community.
Co-Authors Achmad Fanzi Indrawan Adi Kurniadi Adrian Lesmana Agis Mubarok Alfiana Alfiana Ani Yunaningsih Ardenny, Ardenny Atmaja, Agus B.M.A.S. Anaconda Bangkara Bakri, Asri Ady Charisma, Dina Charisma, Dinna Diani Indah Diani Indah Dina Alamianti Dinna Charisma Dudi Yudhakusuma Elka Haferni Ahmad Zamzami Emi Rachmawati Imelda Lolowang Indah, Diani Iqbal Syaefulloh Jacob, Jufri Jemi Pabisangan Tahirs Kelvin Wahana Putra Maya Sari, Nur Zeina Munggaran, Nantia Rena Dewi Nagari, Muhamad Bangun Nandang Nandang Ni Putu Juliani Lestari Dewi Nilam Cahya Amalia Nita Kanya Nur Zeina Maya Sari Rezsa Yushardiansyah Ririn Rindrasyana Rivaldi, Rivan Diazi Rivanti Muslimawati Senjaya Riyanti, Apriani Rodhiyat Fajar Salim Rohmana Rohmana Rohmana, Rohmana Rosimah, Siti Siti Rosimah Suhartini Salingkat Syifa Nurazizah Umul Khasanah Wiji Astuti Yeti Rohayati Yusef Wandy Zein, Edo Muhammad