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Legal Approaches to Cross-Border E-Commerce Consumer Protection in Indonesia, Singapore, and China Firdausi, Anita; Prastyanti, Rina Arum
Sinergi International Journal of Law Vol. 3 No. 3 (2025): August 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/law.v3i3.780

Abstract

This article examines consumer protection in cross-border e-commerce, focusing on Indonesia, Singapore, and China. The rapid growth of digital commerce across borders poses significant challenges for national legal systems in safeguarding consumer rights effectively. This study employs a normative juridical approach with qualitative-comparative analysis, exploring relevant legislation, policies, and law enforcement practices in the three countries. The findings reveal that Singapore has established the most comprehensive consumer protection legal framework, closely aligned with international standards. China utilizes a centralized regulatory model that emphasizes platform liability, resulting in stricter oversight of digital transactions. In contrast, Indonesia struggles with fragmented regulations, limited policy integration, and weak law enforcement, leading to less effective consumer protection in cross-border e-commerce. The study concludes that harmonizing international consumer protection standards and strengthening national law enforcement are crucial to addressing the challenges of cross-border e-commerce. Enhanced regulatory cooperation and improved consumer digital literacy are also necessary to ensure effective protection in digital markets.
Analysis of Special Civil Cases on Industrial Relations Disputes: A Case Study of Supreme Court Decision Number 347 K/Rev. Sus-PHI/2020 in the Perspective of International Civil Law: Industrial Relations Disputes Agista, Yessa Ayu; Prastyanti, Rina Arum
West Science Law and Human Rights Vol. 3 No. 02 (2025): West Science Law and Human Rights
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wslhr.v3i02.1665

Abstract

The case of the industrial relations dispute between PT Hevilift Aviation Indonesia and Joel Raymundo Alviar illustrates the legal complexity faced by companies and workers, especially in the context of the involvement of foreign nationals. The Supreme Court's Decision Number 347/K/Pdt. Sus-PHI/2020 is the focal point for analyzing the application of international civil law in employment relations in Indonesia. This article aims to provide an in-depth understanding of the legal basis underlying the award, as well as explore how international civil law is applied in these disputes. In addition, this article also examines the impact of the ruling on labor policy in Indonesia, including its implications for the protection of workers' rights and the policies of companies that employ foreign workersThe results show that the Supreme Court's ruling not only sets an important precedent in the settlement of industrial disputes, but also highlights the need for harmonization between national and international law in the context of employment. As such, this article contributes to a broader understanding of the interaction between international civil law and employment relations, as well as its implications for more effective labor policy in Indonesia.
Legal Risk and Impact of Fake Review in Online Commerce (Comparative Study Indonesia and Uzbekistan) Prastyanti, Rina Arum; Sobirov, Bobur
West Science Law and Human Rights Vol. 3 No. 02 (2025): West Science Law and Human Rights
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wslhr.v3i02.1873

Abstract

This study aims to outline the legal risks and consequences of fake reviews in online commerce as they relate to Indonesian and Uzbek laws. The next goal is to learn about Indonesia's legal reconstruction laws that shield online shoppers from fraudulent reviews.  This study employs a legal research methodology that looks at pertinent legal provisions to  what is actually taking place in society. Primary data are those that can be used as research materials. Information such as Uzbek and Indonesian laws and regulations that control the legal risks and  effects of fraudulent reviews on internet sales, as well as secondary data that links the effects and  The potential legal ramifications of fraudulent online reviews in Uzbekistan and Indonesia. This study approach reviews Uzbek and Indonesian legal guidelines and policies using statutory techniques. Because the research's findings are presented in a descriptive-analytical way, this type of study is also known as descriptive-analytical research. 
Tinjauan Yuridis atas Penyalahgunaan Data Pribadi dalam Transaksi Elektronik Berdasarkan Undang-Undang Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi Carmo, Giovania Madeira Do; Prastyanti, Rina Arum
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 5 No. 4 (2025): El-Mujtama: Jurnal Pengabdian Masyarakat 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v5i4.7988

Abstract

The rapid development of information technology has had a significant impact on the way the public does business, especially in the area of electronic activities. However, this convenience also raises various legal issues, one of which is the misuse of personal data. The Law No. 27 Year 2022 on the Protection of Personal Data is the basis of this research to investigate the misuse of personal data in electronic transactions. The normative legal method with a law-based approach and conceptual thinking in this research. The results show that the Personal Data Protection Law (PDP) provides a clear legal framework in regulating the collection, storage and processing of personal data. In addition, the law provides for administrative sanctions and criminal penalties for those who violate its provisions as data controllers and processors. However, implementation on the ground still faces several obstacles, such as lack of public awareness, weak supervision and lack of readiness of the legal infrastructure. Therefore, synergistic efforts between the government, business actors and the community are needed to create an effective and equitable personal data protection ecosystem.
ASPEK HUKUM PERLINDUNGAN DATA PRIBADI DALAM LAYANAN PERBANKAN DIGITAL Wardoyo, Nanda Puspitasari; Prastyanti, Rina Arum
RIO LAW JURNAL Vol 6, No 2 (2025): Rio Law Jurnal
Publisher : Universitas Muara Bungo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36355/rlj.v6i2.1719

Abstract

Perlindungan data pribadi nasabah dalam layanan perbankan digital menjadi isu yang semakin relevan di tengah pesatnya perkembangan teknologi digital. Layanan seperti mobile banking dan internet banking mempermudah akses ke layanan perbankan, namun juga menimbulkan risiko terkait kebocoran atau penyalahgunaan data pribadi. Penelitian ini bertujuan untuk menganalisis perlindungan hukum terhadap data pribadi dalam konteks perbankan digital di Indonesia, dengan fokus pada regulasi yang ada serta tantangan dalam penerapannya. Perlindungan ini diatur oleh berbagai peraturan, termasuk Undang-Undang Perlindungan Data Pribadi (UU PDP), peraturan dari Otoritas Jasa Keuangan (OJK), serta Bank Indonesia. Meskipun peraturan tersebut cukup komprehensif, tantangan dalam implementasi masih banyak ditemukan, seperti cepatnya perkembangan teknologi, ketidakjelasan regulasi, dan rendahnya tingkat literasi digital baik di kalangan masyarakat maupun pegawai bank. Penelitian ini diharapkan dapat memberikan kontribusi dalam pengembangan kebijakan perlindungan data pribadi di sektor perbankan digital, serta memberikan rekomendasi untuk meningkatkan efektivitas perlindungan data nasabah.
The Right to Privacy in International Law: Evolving Standards for Personal Data Protection in the Digital Era Nafi’ah, Lutfiah Sholikhatun; Prastyanti, Rina Arum
West Science Law and Human Rights Vol. 3 No. 03 (2025): West Science Law and Human Rights
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wslhr.v3i03.2018

Abstract

Privacy    and    personal    data protection are increasingly important issues in today's  digital  era.  This  article  highlights  the importance    of recognizing    privacy    as    a fundamental    human    right    that    must    be protected   by   the   state   in   accordance   with applicable   human   rights   principles   and   the constitution.   Protection   of   personal   data   is becoming increasingly crucial because it is often a  target  for  irresponsible  parties.  International regulations, such as the Universal Declaration of Human Rights and the General Data Protection Regulation   (GDPR)   in   the   European   Union, provide   a   framework   for   the   protection   of personal data. This article also highlights a key challenge to protecting privacy, namely finding a  balance  between  the  need  for  security  and individual  privacy.  Efforts  such  as  developing specific   laws   on   personal   data   protection, increasing   public   awareness,   and   enhancing international cooperation are urgently needed. Keywords: privacy,    data    protection,    human rights, regulations, challenges.
Inequality in Person Data Protection for Vulnerable Communitiesin the Digital Nur Arifin, Firman; Prastyanti, Rina Arum
West Science Law and Human Rights Vol. 3 No. 03 (2025): West Science Law and Human Rights
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wslhr.v3i03.1972

Abstract

This study aims to analyze the inequality of personal data protection for vulnerable groups in Indonesia in the context of digital transformation. The scope includes communities with low digital literacy, remote areas, the elderly, and informal sector workers. The methods used are literature study, policy analysis, survey analysis, and case studies. Data were taken from 94 cases of personal data leaks from 2019–2023, with the majority coming from private electronic system organizers. The findings show that data protection tends to be a luxury item that is only enjoyed by empowered groups. According to the data, there were 35 cases of leaks in 2023 alone. This study also proposes a social justice-based governance model to address structural inequality for vulnerable groups.
Digital Education and the Challenge of Personal Data Protection: An International Human Rights Law Perspective on State Obligations Fausta, Vania Sokya; Prastyanti, Rina Arum
West Science Law and Human Rights Vol. 3 No. 03 (2025): West Science Law and Human Rights
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wslhr.v3i03.2017

Abstract

There is currently a conflict between technological innovation and the preservation of privacy rights as a result of the increasing collection of students’ personal data caused by the digital transformation of education. Through the lens of international human rights law, this research seeks to understand states’ obligations to protect personal data in the context of digital education. This research examines three theoretical frameworks: the concept of International Due Dilligence, the interpretation of General Comment No. 16 of the UN Human Rights Committee, and Human Rights Protection Theory, using a normative legal methodology and doctrinal approach. The findings demonstrate significant weaknesses in traditional regulatory frameworks that prevent education data protection from incorporating a human rights perspective. In the context of digital education, this research shows that the state has three duties to uphold, defend and fulfill the right to data privacy. To assess the state’s compliance with its duties to prevent, address and remedy education data privacy violations, this research creates an evaluative model based on due diligence. The results are important for creating a human rights-based approach to regulating education data, providing a conceptual framework that strikes a balance between protecting fundamental rights and technological advancement, and increasing state accountability in digital education data governance.
The human firewall: Increasing digital awareness and literacy for consumer protection Imani, Tita Amalia Nur; Prastyanti, Rina Arum
Ex Aequo Et Bono Journal Of Law Vol. 3 No. 1: (July) 2025
Publisher : Institute for Advanced Science, Social, and Sustainable Future

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61511/eaebjol.v3i1.2025.1870

Abstract

Background: In the evolving digital era, consumers are increasingly vulnerable to various cyber threats such as online fraud, identity theft, and misuse of personal data. This paper discusses the concept of "Human Firewall", an approach that places individuals as the main component in the defense against digital threats through increased awareness and digital literacy. Methods: By applying a systematic literature review method to various international scientific journal sources, this study shows that low levels of digital literacy increase consumers' risk of cybercrime such as personal data theft, online fraud, and information manipulation. Findings: A good understanding of digital ethics, privacy and safe use of technology helps people make wiser decisions in the digital world and prevent digital threats. Conclusion: Efforts to improve these skills can be done through interactive training, psychology-based approaches, and the use of gamification methods to strengthen user engagement. The gap in digital access and understanding in disadvantaged areas is also a challenge that needs to be addressed through an inclusive education approach. Novelty/Originality of this article: The novelty of this research is in the integration of educational and psychological approaches to form digital resilience based on proactive individuals, not just relying on technological systems. Therefore, society must build digital awareness as protection from cyber threats.
Law enforcement against online fraud on e-commerce platforms based on law no. 19 of 2016 Sofiyana, Nurani; Prastyanti, Rina Arum
Journal of Law Science Vol. 7 No. 3 (2025): July: Law Science
Publisher : Institute Of computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jls.v7i3.6318

Abstract

The rapid spread of information and communication technology, particularly e-commerce, has changed the way economies transact around the world, expand markets, and make it easier. However, along with these advances, a new problem has arisen in the form of increasing cases of online fraud that are detrimental to consumers. Online fraud, especially those that occur on e-commerce platforms, is one of the main problems that threatens consumer trust in companies (Hartanto, 2016). This qualitative study was carried out with normative juridical methods. This method looks at laws and regulations, case studies, and academic research. The study found different types of online fraud, ranging from sending goods that don't fit the description or counterfeit goods to using the wrong payment system. Despite the fact that the ITE Law provides a strong legal basis for cracking down on fraudsters, there are several challenges in implementing it (ZAHRA, 2025). These include constraints with digital forensic human resources and difficulties in identifying and tracking perpetrators. Additionally, the lack of digital literacy makes the situation worse because consumers are more vulnerable to fraud. As a result, this study suggests increasing the technical capacity of law enforcement officials, cross-sector collaboration between the government and the public, and better digital literacy programs to create a safe, fair, and trustworthy e-commerce ecosystem (Andreaningrum et al., 2024).