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All Journal IJHCM (International Journal of Human Capital Management) Journal of Management and Leadership Jurnal Ilmiah Manajemen Kesatuan Al-Isyraq: Jurnal Bimbingan, Penyuluhan, dan Konseling Islam Jurnal Fakultas Ilmu Keislaman UNISA Kuningan EduInovasi: Journal of Basic Educational Studies Jurnal Impresi Indonesia Journal Of World Science Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Jurnal Multidisiplin Madani (MUDIMA) Media Bina Ilmiah Eduvest - Journal of Universal Studies Jurnal Ilmiah Manajemen dan Akuntansi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
budiantoro, Anandha
Universitas Tanri Abeng
Religion Aerospace Engineering Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

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The Dual Effects of Artificial Intelligence Use on Work Productivity and Digital Amnesia among Generation Y and Z Employees Awang Darmawan Putra; Anandha Budiantoro; Rina Desiana; Ibnu Hajar
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 4 (2026): JIMKES Edisi Juli 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i4.4711

Abstract

The rapid adoption of Artificial Intelligence (AI) in the workplace has created substantial opportunities for productivity improvement while raising concerns about potential cognitive consequences. This study examines the parallel associations of AI usage with work productivity and digital amnesia among Generation Y and Z employees in Jakarta. Using a quantitative cross-sectional survey, data were collected from 96 formal and informal workers who had used AI-based technologies in their daily work for at least three months. The study draws on the Technology Acceptance Model (TAM) as a conceptual foundation for operationalising AI-related technology usage, while cognitive offloading provides the theoretical rationale for digital amnesia. Simple linear regression indicates that AI usage is positively and significantly associated with work productivity (β = 0.713, p < 0.01; R² = 0.509) and with digital amnesia (β = 0.389, p < 0.01; R² = 0.151). The stronger statistical association with productivity suggests that AI is closely related to improvements in work efficiency and output, whereas the smaller explanatory power for digital amnesia indicates that cognitive consequences are likely shaped by additional behavioural and contextual factors. The findings highlight the need for organisations to balance AI-enabled productivity with digital literacy, critical thinking, and independent problem-solving practices. Keywords: Artificial Intelligence; Work Productivity; Digital Amnesia; Generation Y; Generation Z
Co-Authors Agung Priambodo, Ervin AGUNG PRIYONO Ananda Oktaviani dewi susanti Dicky Fauzi Firdaus Dwitya Tanti Wigraha Ibnu Hajar Iim Suryahim Ika Kartika Ika Kartika Ika Kartika Ikhwanoel Ikhwanoel Ikhwanoel Ikhwanoel Juliana Juliana Junaedi Junaedi Khaerul Ismed Khairul Ismed Ma'ruf Akbar Maeka, Lita Marsendah, Dea Neas Wanimbo Osly Usman Prihartati, Ika Putra, Awang Darmawan Rina Desiana Rizky Octavianda Saepudin Saepudin Saepudin Saepudin Safita, Siti Hajar Nur Samryn, L.M Sasmito, Paidi Wagiono Suhartono, Undi Sukarna Sukarna Sularno, Agus Suryadi, Darin Tegar Prajaksa Wibowo Wiwi Uswatiyah WS, Paidi