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Neuneung Ratna Hayati, Neuneung Ratna
Universitas Widyatama
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pengaruh Komitmen Organisasional dan Retensi Karyawan terhadap Niat Berpindah (Turnover Intention) Setelah Proses Akuisisi di PT Transkon Jaya Tbk Aisyah, Noor; Meutia; Hayati, Neuneung Ratna
Jurnal Ilmu Multidisiplin Vol. 4 No. 6 (2026): Jurnal Ilmu Multidisplin (Februari - Maret 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v4i6.1612

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh komitmen organisasional dan retensi karyawan terhadap niat berpindah setelah proses akuisisi pada PT Transkon Jaya Tbk. Latar belakang penelitian didasarkan pada meningkatnya jumlah karyawan yang keluar pada periode setelah akuisisi, sehingga diperlukan pemahaman mengenai faktor-faktor yang memengaruhi perilaku tersebut. Penelitian ini menggunakan pendekatan kuantitatif melalui penyebaran kuesioner kepada karyawan dan analisis data menggunakan metode pemodelan struktural. Hasil penelitian menunjukkan bahwa komitmen organisasional berpengaruh negatif terhadap niat berpindah, sementara retensi karyawan terbukti menurunkan niat berpindah sekaligus memediasi hubungan antara komitmen organisasional dan niat berpindah. Selain itu, proses akuisisi memengaruhi kekuatan hubungan antarvariabel tersebut. Kesimpulan dari penelitian ini menegaskan pentingnya penguatan komitmen dan strategi retensi dalam menjaga keberlangsungan tenaga kerja setelah akuisisi.
Pengaruh Emotional Quotient dan Spiritual Quotient Terhadap Employee Performance dengan Psychologycal Capital Sebagai Variabel Mediasi: Studi pada Frontliner Bank Woori Saudara Regional 2 Jawa Barat Indah Purnama Sari; Neuneung Ratna Hayati
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 2 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i2.11237

Abstract

This study is motivated by the need to improve frontliner performance in the banking sector amid service digitalization and increasing customer expectations. Bank Woori Saudara Regional 2 West Java faces performance challenges, particularly due to the dominance of frontliners with relatively short tenure. This study aims to examine the effect of Emotional Quotient (EQ) and Spiritual Quotient (SQ) on Employee Performance, with Psychological Capital (Psychological Capital) as a mediating variable. The theoretical framework is based on emotional intelligence, spiritual intelligence, employee performance, and Psychological Capital, which consists of self-efficacy, hope, optimism, and resilience. This research adopts a quantitative approach using a survey method. Primary data were collected through questionnaires distributed to 92 frontliners of Bank Woori Saudara Regional 2 West Java and analyzed using Sobel tests. The results show that EQ has no significant effect on Employee Performance, while SQ has a significant positive effect. Psychological Capital is unable to mediate the effect of EQ on Employee Performance, whereas Psychological Capital can mediate the effect of SQ on Employee Performance. This study concludes that strengthening employees' internal psychological aspects, particularly through the development of Psychological Capital and spiritual values, is an important factor in improving banking frontliner performance.
Co-Authors Aisyah, Noor Aji Buana, Dwinto Martri Aji Soedjai, Achmad Drajat Amin Wibowo Asmara, Feriaini Rachmawati Buana, Dwinto Martri Aji Budiman, Rachmadi Yusuf Darwis Agustriyana, Darwis Deden Sutisna Dwinto Martri Aji Buana Effendi, Naufal Florensius Tijan Friska Andripasa Herman Sofyandi Indah Purnama Sari Insan Fadilah Fulki, Insan Fadilah Iskandar, Iqbal T Kabul Wahyu Utomo Marinda, Vina Silviani Meutia Muhammad Adwin Luthfian Noor Muhammad Fathin Mahdi Neneng Hikmah Nia Kurniasih Nikolas Fajar Wuryaningrat Pipin Sukandi R.Achmad Drajat Aji Sujai Rahma Tia Rahmayanti, Rima Salsabil, Imanirrahma Siti Hasanah Sofyandi, Herman Sujai, R.Achmad Drajat Aji Usman Mika’il Usman Witri, Wisang Yustica Ilhamsyah, Destuwinny