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All Journal International Journal of Artificial Intelligence Research SENTRALISASI Martabe : Jurnal Pengabdian Kepada Masyarakat Media Mahardhika Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi Journal of Humanities and Social Studies Akuntabilitas: Jurnal Ilmiah Ilmu-Ilmu Ekonomi Optima : Jurnal Ilmiah Agribisnis, Ekonomi dan Sosial Jurnal Penelitian Manajemen Terapan (Penataran) Community Development Journal: Jurnal Pengabdian Masyarakat Journal of Management - Small and Medium Enterprises (SME's) Jurnal Ekonomi Manajemen dan Sosial (JEMeS) JAPI: Jurnal Akses Pengabdian Indonesia Indonesian Journal of Contemporary Multidisciplinary Research Technology and Society Perspectives (TACIT) Scientific Journal of Informatics Jurnal Ilmiah Pariwisata
Abid Muhtarom, Abid
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Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Nursing Public Health Social Sciences Other

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ANALISIS PENGARUH SERVICE QUALITY, WORK PERFORMANCE, COOPERATIVE MOTIVATION DAN COOPERATIVE KNOWLEDGE TERHADAP COOPERATIVE SUCCESS DIMEDIASI MEMBER PARTICIPATION KOPERASI PEGAWAI REPUBLIK INDONESIA (KPRI) “LESTARI” KECAMATAN TIKUNG (METODE (SEM) STRUCTURA Nafisa, Zahrotun; Muhtarom, Abid; Nurcholidah, Lilik
Jurnal Penelitian Manajemen Terapan (PENATARAN) Vol. 9 No. 2 (2024)
Publisher : Program Studi Manajemen STIE Kesuma Negara Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Human resources are essentially one of the key components that play a vital role in accomplishing company goals, one of which is cooperatives. Every cooperative if you want to develop properly. Therefore, cooperative knowledge possessed by members of the cooperative will determine the success of the cooperative. Researchers used a type of quantitative approach, a sample of 175 based on non-probability sampling techniques with saturated samples, with SEM analysis using the Smart application. PLS version 3.0. By testing the Outer Model, Inner Model Test, Mediation Test and Hypothesis Test. The results of the Validity test stated that the Loading Factor number of more than 0.7 and the AVE number values exceeding 0.5 were deemed valid in the Reliability test, specifically for the Composite Reliability value and Cronbach's Alpha above 0.7 were declared strong. The conclusion obtained is that the variables Service Quality (X1), Work Performance (X2), Cooperative Motivation (X3), Cooperative Knowledge (X4) have a positive and significant effect on Cooperative Success (Y) mediated by member participations (Z). In the mediation test, the variables Service Quality (X1), Work Performance (X2), Cooperative Motivation (X3), Cooperative Knowledge (X4) on Cooperative Success (Y) mediated by member participations (Z) are said to be partial mediation. Keywords: Cooperative Knowledge, Cooperative Motivation, Cooperative Success, Member Participations, Service Quality, SEM PLS, and Work Performance.
PENGEMBANGAN POTENSI EDUWISATA DI JOKO DOLOG, DESA GURIT, LAMONGAN: STUDI KASUS TENTANG PENINGKATAN KETERLIBATAN MASYARAKAT DALAM PENGELOLAAN DESTINASI WISATA LOKAL Muhtarom, Abid; Ananda Lesmono, Dyaswara
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 7, No 10 (2024): MARTABE : JURNAL PENGABDIAN MASYARAKAT
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v7i10.3872-3876

Abstract

Penelitian ini bertujuan untuk mengkaji potensi eduwisata di situs Joko Dolog, Desa Gurit, Lamongan, serta menganalisis upaya peningkatan keterlibatan masyarakat dalam pengelolaan destinasi wisata lokal. Eduwisata memiliki potensi besar untuk memberdayakan masyarakat lokal melalui peningkatan pengetahuan, keterampilan, dan pendapatan. Dengan pendekatan studi kasus, penelitian ini menggunakan metode kualitatif yang melibatkan wawancara mendalam, observasi partisipatif, dan analisis dokumen. Hasil penelitian menunjukkan bahwa keterlibatan aktif masyarakat dalam pengelolaan Joko Dolog dapat meningkatkan kualitas dan keberlanjutan destinasi wisata ini. Selain itu, program pelatihan dan pendidikan bagi masyarakat setempat terbukti efektif dalam meningkatkan kapasitas mereka untuk berkontribusi secara langsung dalam pengembangan wisata. Temuan ini memberikan implikasi praktis bagi pengelola wisata dan pembuat kebijakan dalam merumuskan strategi pengembangan eduwisata yang berkelanjutan dan inklusif.
Analysis of Work Environment, Compensation, Training, and Work Discipline on Employee Loyalty Mediated by Job Performance at Badan Pusat Statistik Lamongan Using Partial Least Square (PLS)-Structural Equation Modeling (SEM) Sholihah, Zumrotus; Muhtarom, Abid; Hamzah, Muhammad Imron; Lazuardi, Yanuar; Sulaeman, Moh. Muklis
Indonesian Journal of Contemporary Multidisciplinary Research Vol. 4 No. 1 (2025): January 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/modern.v4i1.13193

Abstract

This research aims to determine the influence of the Work Environment, Compensation, Training and Work Discipline on Employee Loyalty mediated by Work Performance at the Lamongan Central Statistics Agency. This research uses descriptive quantitative research. Data collection for this thesis was taken through a questionnaire. The respondents in this research were employees and partners of the Lamongan Central Statistics Agency in November and December 2024. The research results state that the influence of employee loyalty has a positive and significant effect on employee loyalty. Compensation has a negative and insignificant effect on employee loyalty. Training has a positive but not significant effect on employee loyalty. Work discipline has a positive and significant effect on employee loyalty. The work environment has a positive but not significant effect on work performance. Compensation has a positive and significant effect on work performance. Training has no positive and insignificant effect on work performance. Work discipline has a positive and significant effect on work performance. Employee loyalty has a positive and significant effect on work performance. Work performance is able to mediate between the independent variable and the dependent variable.
ANALISIS PEMASARAN, FOOD QUALITY, INTEGRITAS PEMANFAATANTEKNOLOGI, SERVICE QUALITY, DAN CITRA USAHA TERHADAP KEPUASAN PELANGGAN DIMEDIASI PENINGKATAN PEMBELIAN PADA UMKM TANAH DATAR COFFE AND SPACE SUGIO LAMONGAN Mas Yudha, Dedy Nur; Muhtarom, Abid; Rusmawati DJ, Yunni; Yaskun, Mohammad; Maulana Yusuf, Muhammad Hari
OPTIMA Vol 8, No 1 (2024)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/optima.v8i1.6693

Abstract

Salah satu strategi yang dapat dilakukan Tanah Datar Coffe and Space dalam persaingan yang ketata adalah memberikan kepuasan terhadap pelanggannya. Penelitian menggunakan pendekatan kuantitatif deskriptif, populasi sebanyak 525 konsumen dengan rumus slovin jumlah sampel yang dibutuhkan 227 responden. Data dari sebar kuisioner. Olah data menggunakan PLS-SEM. Didapatkan hasil Pemasaran, Food quality, Integritas pemanfaatan teknologi, Service quality, Citra usaha berpengaruh signifikan terhadap kepuasan pelanggan. Pemasaran, Food quality, Integritas pemanfaatan teknologi, Service quality, Citra usaha memiliki efek moderat pada hubungan kepuasan pelanggan dan Peningkatan pembelian.
PENGARUH KOMUNIKASI WORD OF MOUTH, KUALITAS PELAYANAN, KEPERCAYAAN KONSUMEN, DAN CITRA MEREK TERHADAP LOYALITAS PELANGGAN DIMEDIASI KEPUASAN PELANGGAN PADA UMKM CAKE N BAKERY PADA UD.ABADI BAKERY DI DESA LOWAYU KECAMATAN DUKUN KABUPATEN GRESIK Hasanah, Wazirotul; Muhtarom, Abid; Mahmudah, Henny; Yaskun, Mohammad; Rusmawati DJ, Yunni
OPTIMA Vol 8, No 1 (2024)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/optima.v8i1.6689

Abstract

Perkembangan teknologi modern saat ini telah meningkatkan persaingan dalam industri Cake dan Bakery. Meskipun teknologi berperan penting dalam pemasaran, komunikasi tatap muka masih relevan. Strategi word of mouth (WOM) dianggap efektif dalam memasarkan produk karena dianggap lebih jujur dan tanpa motif tersembunyi. Faktor-faktor seperti kepuasan konsumen, kepercayaan, dan kualitas pelayanan sangat mempengaruhi WOM dan citra merek. Citra merek yang positif dapat meningkatkan loyalitas pelanggan dan daya saing perusahaan. Penelitian ini bertujuan untuk mengeksplorasi Pengaruh Komunikasi Word Of Mouth, Kualitas Pelayanan, Kepercayaan Konsumen, dan Citra Merek terhadap Loyalitas Pelanggan dengan mediasi Kepuasan Pelanggan pada UMKM Cake dan Bakery di Ud. Abadi Bakery, Desa Lowayu, Kecamatan Dukun, Kabupaten Gresik. Metode yang digunakan adalah metode kuantitatif dengan pengumpulan data primer dan sekunder, serta analisis menggunakan aplikasi Smart PLS versi 3.2.9 termasuk Uji Outer Model, Uji Inner Model, Uji Mediasi, dan Uji Hipotesis. Hasil penelitian menunjukkan bahwa semua variabel memiliki nilai loading vektor ≥ 0.7 dan nilai AVE ≥ 0.5, menunjukkan validitas yang memadai. Hasil uji hipotesis menunjukkan bahwa Komunikasi Word Of Mouth (X1), Kualitas Pelayanan (X2), Kepercayaan Konsumen (X3), dan Citra Merek (X4) secara positif dan signifikan berpengaruh terhadap Loyalitas Pelanggan (Y). Hasil uji mediasi menunjukkan bahwa Komunikasi Word Of Mouth secara langsung mempengaruhi Loyalitas Pelanggan, sementara Kualitas Pelayanan, Kepercayaan Konsumen, dan Citra Merek mempengaruhi Loyalitas Pelanggan melalui mediasi Kepuasan Pelanggan secara komplementer.
PENGARUH RELIABILITY SERVICE, INOVASI PRODUK, BRAND IMAGE, DAN PRICE TERHADAP LOYALITAS PELANGGAN MEDIASI PENINGKATAN MINAT BELI ULANG KONSUMEN PADA THREE TUNGGAL MAKMUR DI BABAT Veisha Audria, Icha; Indah Kuswanti, Afissha; Muhtarom, Abid; Yaskun, Mohammad; Rusmawati DJ, Yunni
OPTIMA Vol 8, No 1 (2024)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/optima.v8i1.6692

Abstract

Tujuan studi ini adalah untuk mengeksplorasi dampak-dampak dari Reliability Service, Inovasi Produk, Brand Image, dan Price terhadap Loyalitas Pelanggan, serta bagaimana faktor-faktor ini memediasi Peningkatan Minat Beli Ulang Konsumen pada Three Tunggal Makmur Di Babat. Objek penelitian adalah konsumen Three Tunggal Makmur Di Babat, dengan sampel terdiri dari 212 responden. Metode penelitian ini menggunakan data primer dan teknik pengambilan sampel menggunakan rumus slovin. Pendekatan analisis yang digunakan adalah Partial Least Square (PLS) dengan aplikasi SmartPLS Versi 3.0. Hasil penelitian menunjukkan bahwa Reliability Service, Inovasi Produk, Brand Image, dan Price secara positif dan signifikan mempengaruhi Loyalitas Pelanggan. Selain itu, ditemukan bahwa Reliability Service, Inovasi Produk, Brand Image, dan Price juga memiliki efek moderasi terhadap hubungan antara Loyalitas Pelanggan dan Minat Beli Ulang.
Analysis of Factors Affecting the Interest of Using Financial Techology (Fintech): (Study on Students Faculty of Economics University of Lamongan) Alda Putri Wahyulicha, Inka; Muhtarom, Abid; Fitrotun Najiah, Evi; Ruswaji, Ruswaji; Nurkholidah, Lilik; Masruroh Isnawati, Uzlifatul; Nur Azizah, Luluk
JEMeS - Jurnal Ekonomi Manajemen dan Sosial Vol. 3 No. 2 (2020): Jurnal Ekonomi Manajemen dan Sosial (JEMeS)
Publisher : Universitas Bojonegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (524.672 KB) | DOI: 10.56071/jemes.v3i2.233

Abstract

Research has been conducted on the perception of usability, the perception of the speech, the perception of comfort, risk and confidence in the interest in using financial technology in the economics Faculty of Islamic University of Lamongan. This research aims to know the perception of usability, perception of the speech, perception of comfort, risk and confidence in the interest of using financial technology in economics Faculty of Islamic University of Lamongan. This study used quantitative approach using Survey research type. The sampling technique used is purposive sampling, the population in this research is the economics faculty student of the Islamic University of Lamongan school year 2019-2020, So that the selected sample as much as 95 students were counted from the Slovin formula. The analysis is done by spreading a poll or questionnaire online then conducted partial and simultaneous tests using independent sample T-Test with significant value 0,05. A partial test has been performed and produced tCount Greater than the ttable (X1 = 1,466<1,66216. X2 = 0,819>1,66216. X3 = 1,150<1,66216, X4 = -0,556<1,66216, X5 = 3,446<1,66216). So it can be known that the perception of usability, perception of benefits, perception of comfort, and risk does not have the influence of inopportune interest in using financial technology while the trust variable has partial influence on interest Using financial technology. And simultaneous testing has been conducted, produced FCount Greater than the Ftable (10,853>2,32). So it can be known that the perception of usability, the perception of ease, perception of comfort, risk and trust have a simultaneous influence on interest in using financial technology.
Analysis of Total Quality Management (TQM), Performance Measurement System, Reward System and Organizational Commnitment to Managerial Performance on Dealer Bonanza Motor Lamongan) Santika, Eva; Muhtarom, Abid; Fitrotun Najiah, Evi; Ruswaji, Ruswaji; Nurkholidah, Lilik; Nur Azizah, Luluk; Masruroh Isnawati, Uzlifatul
JEMeS - Jurnal Ekonomi Manajemen dan Sosial Vol. 3 No. 2 (2020): Jurnal Ekonomi Manajemen dan Sosial (JEMeS)
Publisher : Universitas Bojonegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1144.501 KB) | DOI: 10.56071/jemes.v3i2.234

Abstract

Total Quality Management is a system that can be developed into a business approach to maximize the competitiveness of the organization through continual improvement of its products, services, manpower, processes and environment. In addition to the implementation of TQM, the company also implements other management accounting systems such as performance measuring systems and reward systems. The company also implements organizational commitments to increase the competitiveness of an organization. The purpose of this research is to know the influence of Total Quality Management, performance measurement system, appreciation system and organizational commitment to managerial performance at the Dealer BONANZA MOTOR Lamongan. The method used in this study was a saturated sample or a full sample of 70 respondents. The results of this study can be concluded that partial, TQM, Performance measurement systems and awards have no significant effect on managerial performance. Meanwhile, the organizational commitment has a partial effect on managerial performance. And simultaneously, TQM, performance measurement systems, reward systems and organizational commitments affect managerial performance. And the organizational commitment variables show the most dominant against managerial performance.
THE EFFECT OF PRICE, PRODUCT QUALITY, SOCIAL MEDIA MARKETING AND BRAND IMAGE ON CONSUMER SATISFACTION MEDIATED BY BUYING INTEREST IN THE MS GLOW STORE LAMONGAN CENTER BY IID CENTER Fitriyah, Iddatul; Muhtarom, Abid; Ruswaji, Ruswaji; Yaskun, Mohammad; DJ, Yunni Rosmawati
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i3.17761

Abstract

This study aims to determine whether price, product quality, social media marketing, and brand image have a significant positive effect or not on consumer satisfaction mediated by buying interest. This type of research uses a quantitative approach, with a sample size of 177, and uses the SEM-PLS version 4 method. With the Outer Model Test, Inner Model Test, Mediation Test, and Hypothesis Test. The conclusion in the hypothesis test is that the variable price, product quality, social media marketing, and brand image on customer satisfaction are stated to have a positive and significant effect. Then in the Mediation Test, the variable price, product quality, social media marketing, and brand image on customer satisfaction mediated by buying interest is called partial mediation. Keywords: Price; Product Quality; Social Media Marketing; Brand Image
Strengthening the Financial Performance of MSMEs in Lamongan: Exploring the Relationship Between Digitalization, Financial Literacy, Product Development, Branding Capability and HR Quality with Sales Turnover as a Mediator Muhtarom, Abid
International Journal of Artificial Intelligence Research Vol 9, No 1.1 (2025)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v9i1.1.1442

Abstract

This research emphasizes the importance of internal factors in strengthening the financial performance of MSMEs and exploring potential mediation mechanisms through sales turnover.With a better understanding of this relationship, MSMEs in Lamongan Regency are expected to optimize their potential and adapt to the demands of the digital era.PLS SEM methodology.This research shows that factors such as digitalization, financial literacy, branding, and the quality of human resources have a significant impact on the financial performance and sales turnover of SMEs in Lamongan.However, some factors such as product development need more attention to improve their effectiveness.Sales turnover has also proven to be a significant mediator in the relationship between these factors and the financial performance of SMEs.The results of this study are expected to provide insights and practical recommendations for SMEs and other stakeholders to improve the financial performance of SMEs in Lamongan.
Co-Authors Abbas, Ansar Abdul Ghofur Albab, Moh Rifqi Ulul Alda Putri Wahyulicha, Inka Ananda Lesmono, Dyaswara Arianto, Andika Asror, Muhammad Khozinatul Bakri Bettaliyah, Azza Abidatin Cahyo, Septyan Budy Cahyono, Puguh Cholidah, Lilik Nur Dhohir, Abdul DJ, Yunni Rosmawati DJ, Yunni Rusmawati Dwi Hartantyo , Sugeng Edi Sugiarto Efendy, Yuhronur Eva Santika, Eva Farid, Chabib Hasan Imam Al Fauziah, Rizka Novianti Fitriani, Aulia Dwi Nur Fitriyah, Iddatul Fitrotun Najiah, Evi Fitrotun, Evi Hammam Rofiqi Agustapraja Hamzah, Muhammad Imron Hasanah, Wazirotul Henny Mahmudah, Henny Hidayat, Moh. Nur Husen husen husen Indah Kuswanti, Afissha Ismail, Haris Bashory Julia Agustin, Muanifah Kusbandono, Danu Lazuardi, Yanuar Lestari, Edi Lestari, Fetri dia Ayu Mas Yudha, Dedy Nur Masruroh Isnawati, Uzlifatul Maulana Yusuf, Muhammad Hari Mohammad Yaskun Mufidah, Naurah MUHAMMAD SYAFIK Munaffidah, Erlindiyanti Saidatul Mustoffa, Ardyan Firdausi Nafisa, Zahrotun Najiah, Evi Fitrotun Nawafilah, Nur Qomariyah Ningseh, Dewi Wulan Agustin Ningtiyas, Cicik Wigiarti Noer Rafikah Zulyanti Nordiawan, Deddi Nur Azizah, Luluk Nurcholidah, Lilik Nurjanah, Fitri Nurkholidah, Lilik Nurul Badriyah Nurul Badriyah Pradana, Muhammad Galang Pratama, Ardiansyah Putra Pratiwi, Neny Priambodo, Wisnu Purnomo, Nanto Purwati, Alifia Dwi Rachmawati, Adinda Dwi Ramilusholikha, Sahiva Rochmatullah ., Rochmatullah Rusmawati DJ, Yunni Rusmawati, Yunni Ruswaji Ruswaji, Ruswaji Ruswaji, Ruswaji Santoso, Moh. Heru Budi Sa’dana, Aidha Risma SHOLIHAH, ZUMROTUS Suhartono, Edy Sulaeman, Moh. Muklis Suprapto, Hery Sutinem SUTRISNO Syamsuri Syamsuri Titin Titin Titin Veisha Audria, Icha Zulkifli Lubis