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Journal : Cakrawala Pendidikan

Online learning satisfaction in higher education: what are the determining factors? Sri Suhandiah; Fendy Suhariadi; Praptini Yulianti; Ratna Wardani; Yurilla Endah Muliatie
Jurnal Cakrawala Pendidikan Vol 41, No 2 (2022): Cakrawala Pendidikan (June 2022)
Publisher : LPMPP Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/cp.v41i2.35724

Abstract

Covid-19 pandemic crisis has required the implementation of comprehensive online learning in Indonesia, including in the higher education institutions. Changes in the conventional way of face-to-face learning to online one provide both positive and negative responses, which will affect student learning satisfaction. This research aims to determine student satisfaction with the online learning which is associated with perceived technological complexity, student learning experience, online learning readiness, and presence of lecturers in online learning activities. This research employed a quantitative approach. Data were collected utlizing a google online questionnaire distributed through a network of lecturers. The samples were 439 students from state and private higher education institutions spreading across eight islands in Indonesia. Statistical analysis utilized the Structural Equation Model (SEM) in Stata 15. The results show that online learning satisfaction is positively influenced by student experience, online learning readiness, and the presence of lecturers in online learning. Moreover, online learning readiness can mediate student experience and online learning satisfaction but unable to mediate technology complexity and online learning satisfaction. These findings add to the literature on online learning satisfaction and provide direction for the solution of problems on online learning satisfaction. The proposed suggestion to higher education institutions is to encourage the development of online-based collaborative models and to provide a continuous experience for students.
Co-Authors Adlina Fildzah Dararina Agnes Trisnawati Ainur Leksono Ajeng Purwati Ningtyas Aldila Dwi Jayanti Amelia Yuhana Prativi Angela Linggo Satria Angga Erlando Anggraini, Elfira Nadya Arina, Nidya Ayu Ayu Magdalena Ayu Wahyuni Bachtiar, Husaini Cecilia Margaretha Crysilia Lisa Dararina, Adlina Fildzah Dhiyan Septa Wihara Dita Ayu Permatasari Early Antarest Haryadi Puteri Elfira Nadya Anggraini Fandy Ardi Wijaya Fardian Putra Arifien Febiunca, Adeantiko Riza Fendy Suhariadi Fikri Dainuri Iqbal Forman Halawa Gawik Setiawan Hadi, Faizal Susilo Halawa, Forman Hammad Akram Harefa, Nonifili Febrianty Hartomo, Adi Hekayanti, Kris Herlambang, Pandhu Hikmah Muhaimin Husaini Bachtiar Illiyin Dihan Prameswari Jayanti, Aldila Dwi Jeremia Christian Alexander Khaira, Nurul Kharima, Kholilah Danarratoe Kharisma Syadza Prawinda Kiswanto, Nanda Koespono, Dwiarko Nugrohoseno Kris Hekayanti Kumalaretna, Dianing Kurniawan Aji Prabowo Kusuma, Revan Jaya Margaretha, Cecilia Medina Anisabella Prameswari Soegardi Muh. Asrori Afandi Mustikaningrum, Sari Nancy Rosminingsih Tomanda Ningtyas, Ajeng Purwati Noorlaily Fitdiarini, Noorlaily Pandhu Herlambang Paramudita Indraswari Prawinda, Kharisma Syadza Purwaningrum, Indria Sari Putri Rahma Dayanti Raden Kusyeni Ratna Wardani Revan Jaya Kusuma Reynaldi Dwi Junianta Sari Mustikaningrum Sertiya Putri, Kartika Dyah Shafira Khairunnisa Siti Alfia Ayu Rohmayanti Sri Suhandiah Syafiudin, Mohammad Tatik Suryani Trisnawati, Agnes Vania Intar Zerlinda Wijaya, Muhammad Nur Ilham Yehofa Tamonob, Selfi YOGI YUNANTO, YOGI Yulinda Hardiana Yuni Wulandari Yuningsih, Yuyun Yurilla Endah Muliatie, Yurilla Endah Zendrato, Karya Jaya