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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Prosiding Seminar Nasional Pengabdian Kepada Masyarakat
Supraptoa Supraptoa
Universitas Brawijaya
Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Public Health Other

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Evaluasi dan Perbaikan Desain Antarmuka Pengguna pada Website Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Provinsi Sumatera Barat menggunakan Metode Human Centered Design (HCD) Hanifah Asri; Satrio Hadi Wijoyo; Suprapto Suprapto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 10 (2022): Oktober 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The DPMPTSP website is a medium for disseminating information related to investment potential and also the regulations used by DPMPTSP Prov. West Sumatra. Since it was first created, namely in 2017 the DPMPTSP website has never been evaluated and when it was evaluated for the first time by researchers using the User experience questionnaire (UEQ) which was distributed to 25 respondents with a purposive sample technique, the DPMPTSP website received an average value of 0.191 where all aspects of the benchmark gets a Bad score. Human centered design (HCD) approach is used in the design process. HCD is used to find out problems in the system and how to overcome these problems which involves a human perspective at each stage by focusing on the user and producing recommendations for design improvements to the user interface design. Wireframe and high-fidelity prototype are designs resulting from this research. After improving the user interface design, the test was carried out again using UEQ with the same number of respondents, namely 25 people and got a good response which got an average score of 1,800 where all aspects of the Benchmark got an Excellent score
Evaluasi dan Perancangan Desain Solusi Website Badan Pendapatan Pengelola Keuangan dan Aset Daerah (BPPKAD) Kota Kediri menggunakan Metode Webqual, Design Thinking dan System Usability Scale (SUS) Rayyan Mada; Satrio Hadi Wijoyo; Suprapto Suprapto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 11 (2022): November 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Regional Financial and Asset Management Agency of Kediri website is a media for storing information related to profiles, services, registration, reporting or payment of taxes and levies, activities documentation, news to socialization as an effort to implement electronic-based government to improve the quality of public services effectively and efficiently. Although this website is one of the information media for Kediri City BPPKAD, there are still deficiencies found, especially related to information quality, service interaction quality, website usability and user experience. Referring to the finding of these deficiencies, this research was conducted to evaluate and redesign the website of the Kediri City BPPKAD, in order to improve the usability aspect of the website. Then in the website design process, the design thinking method will be carried out with task scenario testing and also SUS testing too. Based on the initial needs excavation, it was found that the satisfaction level of website users was only around 66%. The lowest level of satisfaction is in the aspect of content, organization and readability. While the highest level of satisfaction is in the user interface design aspect, although it is only around 70%. Then the results of the evaluation and redesign were carried out to obtain satisfactory results. Based on the aspect of effectiveness and efficiency, 100% of users have succeeded in executing the given task scenario with the longest processing time being 10 seconds for one task. Then in the satisfaction aspect, the average user gives an assessment on a grade scale of B+ to A+.
Evaluasi Tata Kelola dan Manajemen Risiko Teknologi Informasi pada PT. IKI Karunia Indonesia menggunakan COBIT 2019 Millenia Silvianthie; Suprapto Suprapto; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 12 (2022): Desember 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. IKI Karunia Indonesia is a website-based lending company called IKI Modal. PT. IKI Karunia Indonesia is currently officially recognized by the Indonesian Joint Funding Fintech Association and registered with a license from the Financial Services Authority. In accordance with the company's mission where the company seeks to commit to compliance and good management by always utilizing IT, of course this must be balanced with proper IT management. Because if not managed properly, IT related risks will arise and can paralyze the company because most of its business processes are supported by the use of IT. Therefore, this research was conducted to assess the extent to which companies are capable of managing IT risk management using COBIT 2019 through EDM03 and APO12, as well as gap analysis and recommendations for improvement steps to achieve the desired level. The results of this found that the EDM03 and APO12 processes achieved capability level 2 with a gap value in each process of 1. To increase capability level achievements, recommendations given to companies include making risk appetite guidelines, listing risk issues, and making risk scenario based on business lines and functions.
Evaluasi Tata Kelola dan Manajemen Risiko Teknologi Informasi pada PT. MyECO Teknologi Nusantara menggunakan Framework COBIT 2019 Proses EDM03 dan APO12 Ayunda Della Ariesta; Suprapto Suprapto; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 12 (2022): Desember 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. MyECO Teknologi Nusantara is a startup company that focuses on electricity-saving smarthome technology solutions. It has a product, namely an IoT-based automatic electricity-saving device. In supporting the quality of the company's products, MyECO has a smarthome application, namely the "myECO" application which functions to control electrical devices in the house from anywhere and at any time. The "myECO" application is expected to support the company's business processes. However, IT implementation is not always in accordance with the expected conditions because it can create risks. Regarding IT risk management, PT. MyECO Teknologi Nusantara has not implemented a specific mechanism to deal with IT risks that will arise when these risks have not been managed properly, it is necessary to conduct an assessment of IT risk management at PT. MyECO Teknologi Nusantara uses the COBIT 2019 framework. The framework used focuses on the EDM03 and APO12 processes. The research aims to assess the level of capability, gaps, and provide recommendations for the company. Data collection was obtained through interviews, questionnaire assessment sheets and observation. Respondents in this study were CEOs and CTOs who were determined using the RACI Chart. The results of the assessment show the capability level achieved by PT. MyECO Teknologi Nusantara is level 1 for EDM03 and APO12 processes. The recommendations focus on preparing documents that contain risk profiles, risk appetite, risk tolerance, corrective steps, risk grouping and the implementation of regular IT risk management evaluation activities in the company.
Evaluasi Tata Kelola Manajemen Risiko Teknologi Informasi pada PT XYZ menggunakan Kerangka Kerja COBIT 2019 Firza Zukhriadna Afriliandra; Suprapto Suprapto; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 12 (2022): Desember 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT XYZ is an IT-based company in Malang City that provides services as a solution to client problems. As a service provider, companies need to manage IT risk management well because there is a possibility of IT risk occurring from the client's system being developed. To maintain service quality, the company implements the Sentry.io service to assist developers in monitoring the system so that errors that occur can be corrected immediately. But sometimes there are still problems or obstacles in its application. Currently the company has not documented identified IT risks, this needs to be done in order to determine IT risk scenarios to prevent the risk from reoccurring. The tight performance of activities within the company means that IT risk management activities need to be optimized so as not to affect the running of business processes. This study aims to identify the capability level related to the condition of managing IT risk management in companies. After evaluation, recommendations for improvement based on gap analysis were obtained. The research focused on the EDM03 and APO12 processes of the 2019 COBIT framework. The data used in the study were collected through interviews, distributing questionnaires, and observation. Based on the results of data analysis, the capability level achieved by PT XYZ is at level 1 in the EDM03 and APO12 processes. Provision of recommendations focuses on activities that can help improve the implementation of information technology risk management at PT XYZ.
Perancangan User Experience pada Situs Web Jaringan Inovasi Pelayanan Publik Nasional (JIPPNAS) dengan menggunakan Metode Design Thinking Fierhan Arzza Ardhana; Satrio Hadi Wijoyo; Suprapto Suprapto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 1 (2023): Januari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

In order to propogate innovation for service providers, the Government through The Ministry of Administrative andBureaucratic Refom of the Republic of Indonesia (Kemenpan RB) held a Public-Service Innovation Competition (KIPP). In order to accomodate incoming innovations, it is necessary to have a medium to disseminate, as well as become a forum for incoming innovations so that they can inspire and be utilized by other public service providers to accelerate the development of these innovations. Kemenpan RB Stakeholders require the National Public Service Innovation Network (JIPPNAS) website to be made based on the guidelines for Minister of PANRB Regulation No. 89 in 2020. Based on these needs, researchers provide a solution by designing the user experience for JIPPNAS website which creates the final result in the form of a high fidelity prototype. In the process of designing the interface, the author prefer the method of design thinking. This method was chosen because it focuses on the user in the design process. The design thinking method consists of five stages, which is; Empathize, define, ideate, prototype, dan testing. The design of the solution is then measure based on three aspects, including pilot study, evaluation of user testing, and evaluation using the User Experience Questionnaire (UEQ). From the test results using the UEQ, the mean value on each UEQ scale is in the positive category, with all UEQ scales in the excellent category, except for the novelty scale, which is in the good category.
Co-Authors A. Fahmi Baharuddin Achmad Fani Fajar Irawan Ade Wicaksono Adinugroho, Sigit Aditya Rachmadi Admaja Dwi Herlambang Admaja Herlambang Agung Prasetyo Siregar Agus Ardiansyah Ahmad Arif Saputra Ahmad Nur Kurniawan Ainur Rosyid Akbar Aditya Maulana Akhmad Wahyu Redhani Alfan Nazala Putra Alvian Restu Naspati Amaliah Khoirun Nisyak Ameline Devia Mashita Zara Aminah Rokhikim Makhtum Amirah Al Baiti Ananty Yunanda Rezkiani Andi Reza` Perdanakusuma Andry Lesmana Japrianta Anindhita Firdani ari kusyanti Arrofi Reza Satria Athayya Salsabila Anandityo Ayunda Della Ariesta Basuki Rahmat Rialdi Bayu Febrian Putera Ammal Bayu Rahayudi Bayu Rahayudi Buce Trias Hanggara Danny Esfarditya Debrilla Ivanadya Pang Dedy Surya Pradana Delimukti Putra Muliawan Della Eko Damayanti Desi Losari Indah Desyolanda Manullang Dhavin Putra Alamsyah Diah Destaningrum Diah Priharsari Dian Eka R Didin Wahyu Utomo Dilla Kusumaningrum Dindha Maria Ulfa Dio Wisnu Hamjono Edo Rizky Pratama Edy Santoso Eka Hery Wijaya Ernesto Ersada Barus Erwan Wahyu Andrianto Fadel Muhafiizh Fadzri Ahdi Anshori Fahry Nur Muhammad Fakhri Ivan Alfiansyah Fandy Adityo Fanistya Dias Afrilia Farah Amalia Faris Bagaskoro Fatwa Ramdani, Fatwa Fibriliandani Nur Pratama Fierhan Arzza Ardhana Fikhi Nugroho Firza Zukhriadna Afriliandra Fryda Rizkyta Ardiana Galih Putra Suwandi Gaung Rimba Putra Dirgantara Hana Talitha Iddo Driantami Hanifah Asri Hanifah Muslimah Az-Zahra Harry Bali Kusuma I Gusti Ayu Putri Diani Imam Cholissodin Indah Dwi Chyntia Riswandi Intan Sartika Eris Maghfiroh Irsalina Khairina Irwan Andriyanto Ismiarta Aknuranda Joshua Soejanto Kasitha Wibriyanti Anindita Kenty Wantri A Lailil Muflikhah Lalu Muhammad Ivan Natania Liliandara Wahyu Imami Lisa Septian Putri Lucky Hidayat M. Habibullah Arief Marisania Pramesti Cahyani Marji Marji Mashuda Bahtiar Maskiswo Addi Puspito Melisa Widya Astuti Mia Sahdana Millenia Silvianthie Moch. Fadel Satrio Muhamad Adeseno Marantisa Muhammad Abdullah Al Munawar Muhammad Adiputra Muhammad Burhannudin Muhammad Ghiffari Muhammad Ghiffari Muhammad Hasbi Ashshiddiqi Muhammad Oktoda Noorrohman Mukhlis Anshori Witanto Nadya Mardiana Rahmania Nanda Fiesta Farada Nerissa Arviana Niken Hendrakusma Wardani Novia Dwi Setyaningrum Nurfitri Zukhrufatul Firdaus Nurul Auliyah Nurul Hidaya Nurul Hidayat Oktavianis Kartikasari Panji Gemilang Putri Rizki Utami Rafael George Rahmania Kumalasari Rahmi Maulidya Raja Gantino Mufti Randy Cahya Wihandika Ratna Dwi Anjani Rayyan Mada Rekyan Regasari Mardi Putri, Rekyan Regasari Mardi Renaldi Sidiq Wibowo Restu Pambudi Retno Indah Rokhmawati Richard Emmanuel Johanes Ridho Adi Febrian Ridho Hardiansyah Rifdah Nur Fadhilah Rihandiko Hari Romadhona Rino Agus Saputra Rizki Hasna Salsabil Rakha Rizky Nanda Istichomah Sarah Tsamara Dewanti Satrio Hadi Wijoyo Septian Rachmat Widayanto Shella Indah Dwi Octaviani Sihombing Nella Sarah Berlianna Simson Hasian Pangaribuan Siti Febrianti Ramadhani Sutrisno Sutrisno Tasya Junita Maulani Tri Wahyu Riski Vicky Nur Ardianto Widhy Hayuhardhika Nugraha Putra Winda Siti Fatmala Yani Iriana Putri Yuita Arum Sari Yusi Tyroni Mursityo Yusrini Meidita Zaiful Bahar Zainul Anshor