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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Jurnal Tecnoscienza Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI) Joutica : Journal of Informatic Unisla Jurnal Informatika Teknologi dan Sains (Jinteks)
Yusi Tyroni Mursityo
Fakultas Ilmu Komputer , Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi Incident Management dan Problem Management pada Bank Mandiri Unit Electronic Channel Operations (ECO) Region IX Kalimantan Menggunakan Framework ITIL V3 Domain Service Operation Widhi Asih Paramesti; Yusi Tyroni Mursityo; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The world of banking develops according to recent advancements in technology which focuses on improving the quality of service by transitioning from conventional transaction to electronic-based service (e-channel). The Electronic Channel Operations (ECO) of Bank Mandiri in Region IX Kalimantan is one of the operational units that run the e-channel service, especially in ATMs and EDCs for users in Kalimantan. Based on the achievement reviews in the November 2018 period, in the operational activities, there were indicators that achieved an SLA and there a few indicators that did not achieve SLA. One of the indicators were based on how well the incident was resolved and if it achieved SLA towards the users. In order to support the completion of performance achievement of an incident, l, therefore a measurement of how ready the service provider operations are needed, especially in incident management and problem management. This research utilized a framework which is considered a best practice on IT management services which is ITIL version with Service Operation Domain. Based on the analysis of the rate readiness of the Service Operation Domain which has an average score of 2.42 or equal to level 2 (Repeatable). However, to ensure that every activity in the service operations was defined entirely in the procedure and could be communicated to every staff member, therefore it needs to be raised to level 3 or equal to the defined level. The aim of providing recommendations to Region IX's Eco Unit is to improve the current readiness rate and to optimize the IT service management on the electronic channel.
Pengembangan Sistem Informasi Rawat Inap dengan Metode Rational Unified Process (Studi Kasus Rumah Sakit Khusus Hayunanto Medical Center Malang) Candra Dwi Kusuma; Yusi Tyroni Mursityo; Welly Purnomo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Hayunanto Medical Center Special Hospital is a special hospital that focuses on mental health rehabilitation and drug dependency rehabilitation services in Malang. One of the health services that requires a fast flow of information at this hospital, especially in the inpatient department. However, the implementation of data collection continues to occur in documents or forms which are then stored only with a sheet of paper in the folder making data sorting too long, so the effect on the data discovery process takes so long, because patient data is not stored in storage memory. In the application of a manual system, it will be difficult to control because the processing is carried out by humans, so the occurrence of errors will be even greater, such as the occurrence of repeated recording or data redundancy. This system was created using the Rational Unified Process (RUP) method which includes the stages of inception, elaboration, construction, and transition. Inpatient information system has been made with the results of validation tests to test functional systems produce 100% valid and compatibility tests to test non-functional requirements obtained by 2 critical problems in 2 applications. User Acceptance Testing conducted with 5 correspondents from each user shows the inpatient service information system can still be well received by the user.
Evaluasi Niatan Perilaku Pengguna Wanita pada Touch Point Platform Kecantikan Female Daily Menggunakan Theory Of Planned Behavior Termodifikasi Dimitri Yola Naluritha; Yusi Tyroni Mursityo; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Female Daily is a discussion platform dedicated for women which contain collection of information and articles that provide website and mobile applications as touch points to users. To maintain user intention from their behavior, an evaluation of users who have accounts on the touch point platform using a Theory of Planned Behavior modified (DTPB) were evaluated. with Relative advantages, Compatibility, Complexity, Attitude, Normative Influences, Subjective Norms, Facilitating Conditions, Perceived Behavioral Control, Curiosity, Self-efficacy, Perceived Enjoyment and Intention. This research used descriptive analysis and instrument formed as questionnaire with a study population of 189,000 Female Daily active users. Calculation of sample used Slovin formula with error rate 10% generated 122 people as participants. Mean results showed variables Perceived Behavioral Control (4,15), Facilitating Conditions (3,8), Self Efficacy (4,1), Subjective Norm (3,46), Normative Influence (3,38), Attitude (4,45), Relative Advantages (4,64), Compatibility (4,44), Complexity (1,97), Curiosity (4,53), Perceived Enjoyment (4,48) and Intention (3,38). Recommendations formed such as maintain and enhance up-to-date information on the existing touch points, adjust a simple layout display and based on user needs, introduction of a wider platform through advertising promotion on social media and beauty influencers, increasing convenience among users with enhanced features report account that violates the rules.
Pengaruh Performance Expectancy, Effort Expectancy dan Social Influence terhadap Behavioral Intention dalam Implementasi Aplikasi SIMPG PT Perkebunan Nusantara XI Surabaya Adelwin Hilman Wibowo; Yusi Tyroni Mursityo; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Sugar Factory Management Information System Application (SIMPG) is a monitoring application developed by PT. Perkebunan Nusantara XI which is used to monitor and supervise the growth of sugarcane in the rice fields. Problems arising from the use of the SIMPG information system application are some users of the SIMPG application who are less committed and inconsistent in using it thoroughly. In this study,the writer used 3 variables taken from the UTAUT model, namely Performance Expectancy, Effort Expectancy and Social Influence that affect user acceptance and user intentions in using the SIMPG (Behavioral Intention) application. This study aims to determine whether the three independent variables used have an influence on the dependent variable. The analytical method used is multiple linear regression analysis method. In this study the respondents who participated were employees of PT Perkebunan Nusantara XI Surabaya who used the SIMPG application which is spread in each sugar factory in East Java. The data collection, in this study, used a questionnaire and the number of samples obtained amounted to 71 people. The results obtained are the Effort Expectancy variable has a significant effect on the Behavioral Intention variable while the Performance Expectancy variable and the Social Influence variable have no significant effect on the Behavioral Intention variable.
Evaluasi Usability pada Aplikasi Perbankan Jenius dengan Metode Usability Testing Khairien Nissa; Hanifah Muslimah Az-Zahra; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

In an increasingly competitive business world to gain profit, the National Pension Savings Bank (BTPN) provides the best service that can support its financial needs, one of which is the Jenius Banking Application. Jenius Banking application is a service that helps users to conduct financial activities such as saving, doi transaction, or sharing to safer and more attractive appearance, but found problems related to usability obtained through observation and interviews regarding the application of the interface setting features that are less precise and words that are not common to the users, therefore, research needs to be done with three steps, being the first step is evaluation conducted to measure the aspects of usability, which are learnability, efficiency, errors with the method of Usability Testing and satisfaction with LEMtool - Measuring Emotions in the Visual Interface and found 7 problems out of 10 the task scenarios are tested, the second step is provide design improvement recommendations given to user behaviorthe, results of interviews and guidelines, the third is evaluate the design solution with the first design to compare the results between the two. Application recommendations given provide an increase in learning ability metrics from 64% to 87%, an increase in the efficiency of metrics from 0.02 goals / second to 0.05 goals / second, a reduction in error metrics from 30% to 6% and an increase in existing metrics satisfaction from 56% to 84%.
Pengembangan Sistem Informasi Manajemen Inventaris Barang (Studi pada SMAN 2 Malang) Purbaning Dharma Shanti Handoyo; Satrio Agung Wicaksono; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMA Negeri 2 Malang is a high school that was founded in 1988. The school focuses on Appearance, Achievement and Service. In improving services there are several problems that occur. These problems include the management of goods that are still recorded in books, irregular storage of documents and omissions in writing. These problems can hamper the performance of services provided to the school community. Based on these problems it is necessary to explore the need of stakeholder to produce a solution. The solution provided is in the form of an artifact, which is an information system that can solve problems. Making artifacts using the SDLC approach with the Waterfall model which is implemented in the form of a website. The requirements analysis stage obtained 29 system requirements and 1 non-functional system requirements. The design phase uses OOAD (Object Oriented Analysis and Design) obtained by 8 class controllers and 10 class models. The implementation phase uses MVC as a system architecture and yii2 as a framework. And testing the system using validation testing to users for the overall function of the system and obtained 100% valid results. Compatibility testing results in 9% of problems with various web browsers. Testing user acceptance of the system using User Acceptance Testing obtained 100% value that the user accepts the system that has been developed. This research resulted in an inventory of information systems inventory management artifacts of facilities and infrastructure that have functional requirements according to user needs and have been tested to users.
Perancangan Interaksi dan Antarmuka Pengguna Sistem Informasi Penjualan Balinesia T-Shirt menggunakan Pendekatan Human Centered Design Ni Komang Tri Puspadewi; Ismiarta Aknuranda; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Online shopping activities in Indonesia are now increasing rapidly. Therefore, businesses need to provide a site that allows their customers to shop online. The purpose of this study is to design an information system that can handle the online sales in Balinesia T-Shirt, which has not run optimally. The design approach used in this study is Human Centered Design (HCD), to produce a designs solutions that can meet the needs, easy to use, and provide a good experience for the users. The resulting design solution is a software-based high-fidelity prototype. The design solution is then evaluated using the usability testing technique. After the first evaluation, the design solution was improved and two alternatives were made. The second evaluation shows that the two alternatives are relatively easy to use, but there are still some improvements that need to be made to the user interface. From the user satisfaction it was found that all participants were satisfied with the design.
Evaluasi Incident Management Dan Problem Management Sistem Informasi Manajemen Rumah Sakit (SIMRS) Pada Rumah Sakit Umum Daerah Kanjuruhan Kabupaten Malang Menggunakan Framework ITIL V3 Athayya Salsabila Anandityo; Yusi Tyroni Mursityo; Suprapto Suprapto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Kanjuruhan Regional General Hospital, is one of the organizations in the health services that has utilized information technology as the main support for its business processes. One of the supports is the Hospital Management Information System (SIMRS) which integrates modules in hospitals such as outpatient, inpatient, pharmacy, medical records, and others. SIMRS is implementing the best practices in Minister of Health Regulation No. 82 of 2013 but still not done well. Accordingly, an evaluation is needed to improve the IT service management. The absence of clear procedures related to how to handle incidents and problems with IT services, especially in SIMRS, causes handling can not be done directly, considering that there are so many disruptions that affect service performance. This study uses the ITIL V3 framework that focuses on the Incident Management and Problem Management processes. The analysis results obtained in both processes are in level 2 Repeatable level which means that some activities related to incident management have been carried out but there are still no standard rules as the basis for the implementation of these activities. So as to achieve the expected value the researchers compiled recommendations to improve IT service management, especially on SIMRS services. The recommendations focus on describing the activities that should be carried out and making documentation in order to reach the expected level.
Pengembangan Sistem Informasi Penilaian Hasil Belajar Siswa berbasis Web pada SMA Brawijaya Smart School Siti Masyruhatin; Yusi Tyroni Mursityo; Djoko Pramono
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMA Brawijaya Smart School is an upper secondary school under the auspices of Universitas Brawijaya. Each year, the student of SMA Smart Brawijaya High School reaches an average of 450 people and the teacher reaches 34 people. With such a large number of students and teacher, SMA Brawijaya Smart School still uses Microsoft Excel in assessing student learning outcomes. The administration section must convert one file individually created by the educator into a leger before being converted into a report card format. Another problem that is about the conversion process that is not going well because the teacher makes a mistake that makes the Microsoft Excel file format that has been set up a part of the administration to be changed. The administrative part must be returned back one by one file that was transferred so the conversion process changes. Based on the published problems, a computerized information system was developed using the waterfall method and the Unified Modeling Language (UML) to install the report-making process in the SMA Brawijaya Smart School. Analysis of needs resulted in 43 functional needs and 2 functional needs. System testing is using black-box testing, compatibility testing and User Acceptance Testing (UAT). The result of black-box is 70 test cases with 100% valid results. And compatibility testing result is causing minor and major problems in some browsers that have some incompatible CSS properties. In testing User Acceptance Testing (UAT) has a yield of 82%, which means the student learning outcomes information system is very accepted by the user.
Evaluasi Tata Kelola Teknologi Informasi Bidang Aplikasi Dan Informatika Dinas Komunikasi Dan Informatika Kabupaten Madiun Dengan Menggunakan Kerangka Kerja COBIT 4.1 Pada Domain Deliver and Support (DS) dan Monitor and Evaluate (ME) Rahmania Kumalasari; Yusi Tyroni Mursityo; Suprapto Suprapto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Government agencies have the duties and authority of the regions regarding the field of communication and informatics is Diskominfo Kabupaten Madiun. There are fields in Diskominfo carrying out its duties, one of the fields namely application and informatics has the task of preparing technical policies, programs, monitoring, evaluation and reporting. Diskominfo Kabupaten Madiun needs a good IT governance in order to have IT service management in accordance with the objectives and carry out organizational tasks with COBIT 4.1 in the domain of delivery and support (DS) focused on service and monitor and Evaluate (ME) focused on IT governance. The purpose of this study is to measure the value of maturity level and the value of the gap (GAP analysis) between current conditions (as-is) and expected values (to-be). Determination of respondents using the RACI chart mapping and data collection by observation and interview. Based on the data obtained the results obtained by the DS domain maturity value of 1.97 and ME domain maturity of 2.02 are at the 2.07 repeatable level. And for the gap in the target to be achieved DS8 and DS13 sub-domains are 2.00 and the other DS sub-domains are 1.00. For the ME domain that is to be reached at the 1.00 level. Proposed recommendations in the form of formal SOPs and best practices in order to achieve existing IT services and governance in the application and information technology fields are achieved. A DS2 subdomain recommendation consists of periodic monitoring management documentation, risk analysis documentation, third party performance monitoring documentation. In the ME4 domain, designing an IT governance management plan, drafting regulations understanding IT problems faced by all parties, evaluating and reporting governance management, and establishing a forum on IT governance management.
Co-Authors Abdul Aziz Abdurrahman Zain Hamim Achmad Fauzi Adam Hendra Brata Adelwin Hilman Wibowo Adhitira Febrieztha Ramadhan Aditya Rachmadi Admaja Dwi Herlambang Admaja Herlambang Ady Ramadhan Putra Agatha Shella Agtika Ageng Rama Wijaya Agnes Pratiwi Puspanagari Agustin Primawati Ahmad Afif Supianto Ahmad Farhan Ahmad Maula Rifqi Ain Nur Anisa Airlangga Joyonegoro Aldhila Meykasari Aldy Rakhman Kurniawan Alfan Babtista Yordan Alfi Nur Rusydi Alfi Nur Rusyidi Ali Arifin Alma Nissa Salsabila Amirul Adila Nyata Anas Zulbichaq Andhika Akbar Saputra Andi Reza` Perdanakusuma Andra Bayu Febriant Anisah Ikhsawiyanthi Anita Dwi Puspitasari Annisa Meidy Anvel Anvel ari kusyanti Aryo Pinandito Asa Arifudin Asmi Afdilla Asti Shofi Damayanti Athayya Salsabila Anandityo Atika Safitri Nugrahani Audi Kresna Fathurino Aulia Aprilliana Axel Reinno Fabiyanto Ayu Resmitasari Azhar Ogi Azzahra Cantika Maharani Bondan Sapta Prakoso Buce Trias Hanggara Bunga Asmara Candra Dwi Kusuma Darryl Dwi Nugroho Dedi Setiadi Dhiki Sekti Wibawa Dhimas Pristian Alamsyah Putra Diah Priharsari Dian Herbayu Dias Aditya Dicky Ilham Mualfi Dimitri Yola Naluritha Dinda Aulia Rachmanda Dindha Maria Ulfa Dini, Cleonara Yanuar Diva Ratna Kumala Ardellia Djoko Pramono Dorothy Gabriel Sihombing Dwi Ari Ambarsari Pratiwi Dwi Cahya Astriya Nugraha Dwi Lis Mardiana Dwinta Herliana Patricia Pattiselanno Erzhal Risan Wikata Faisal Kamal Faisyal Fadilla Ali Fajar Pradana Fakhri Rahmadan Fanistya Dias Afrilia Fara Regina Isadora Faris Bagaskoro Faris Lafito Hendratna Fatih Ulil Albab Fauzizah Andriani Febrian Pratama Putra Felix Yosa Herdima Sanjaya Fitri Yanti Br Ginting Fryda Rizkyta Ardiana Ghifary Maulana Fanony Ghufrani Kusuma Purnamasari Giovani Hasna Indriani Glady Putra Pratama Hana Attaumi Hana Nur Hanifah Handhika Baskoro Dwi Hatmojo Handita Anya Prameswari Hanifah Muslimah Az-Zahra Hari Yogi Vernando Helmy Danu Prameireza Hening Endawila Noviani Hetty Mukammilah Hilwa Aminatus Sholihah Himawat Aryadita I Gede Wiwekananda Ike Kusuma Putri Inka Setya Anggraini Intan Sartika Eris Maghfiroh Irfan Asnawi Ismiarta Aknuranda Issa Arwani Iunike Kartika Dewi Janet Wulandari Jebi Hayi Tamami Karita Puspitasari Kariyoto Kariyoto Kasitha Wibriyanti Anindita Kelvin Yabes Sitompul Khairien Nissa Kharinna Markis Larizza Novianti Lely Hapsari Trihandayani Lestari Fajrin Rohmah Liliandara Wahyu Imami Lovely Pomalaa Lutfi Fanani M. Chandra Saputra Maulida Sabrina Mei Rinda Septi Hapsari Meirina Fatima Moch. Rosul Zein Mochamad Chandra Brata Mochamad Chandra Saputra Mohamad Fatkhur Rozi Mohammad Afan Setyadi Mohammad Fachryza Purwanto Putra Muhamad Rifky Muhamad Yogi Saka F Muhammad Ahyar Arsul Muhammad Aminul Akbar Muhammad Ghiffari Muhammad Hanif Muhammad Ilmar Alamsyah Muhammad Irsad Muhammad Naufaldy Fairus Akbar Muhammad Reza Pahlevi Nabila Aulia Anwar Nafiani Nafiani Nahdhiyah Alimah Yumna Nanang Yudi Setiawan Natasya Ekaputri Nerissa Arviana Ni Komang Tri Puspadewi Niken Hendrakusma Wardani Niken Hendrakusma Wardani Nina Dian Kusumawardani Nur Amalia Kusumawati Nur Azizah Mutmainnah Nyoman Erlina Lani Diana Pandu Bagoes Pradana Pradya Mutiarahma Priska Aprillia Putri Purbaning Dharma Shanti Handoyo Qori' Ima Ma'rifatin Radea Zulindra Ardisukma Rafael George Rahmania Kumalasari Raja Gantino Mufti Regita Cahyani Pramesti Rekyan Regasari Mardi Putri, Rekyan Regasari Mardi Restian Parengga Restu Pambudi Retno Indah Rokhmawati Retta Dimas Pratiwi Reyhan Ivandi Ridho Hardiansyah Rihadatul 'Aisy Rinda Yemima Sari Rista Yasin Lamohammad Hende Rizka Amalia Kurniawati Rizki Indra Fanani Rosalia Indah Roshidah Nur Halimah Rusdy Hasan Puspitoputra Safira Nur Rahmah Salma Nada Safira Sandy Rastra Sewakottama Sarah Rachmi Indahsari Satrio Agung Wicaksono Satrio Hadi Wijoyo Savero Muhammad Syahrizal Seila Riska Faricha Daerina Selaras Aura Mahardhika Septi Dwi Kurnia Sari Shafira Fitrianissa Shandra Elvyra Sudarsono Putri Shandranuur Fauziah Novitasari Sherin Kinanthining Ratri Shiella Regina Febriyanisa Sholachuddin Al Ayubi Simson Hasian Pangaribuan Siti Masyruhatin Siti Sarah Ramadhani Suanggra Lilik Purwanti Supraptoa Supraptoa Syaifudin Anshori Syifa Basyasyah Bysi Tedja Adhi Putra Tetuko Aldimas Setyawan Eka Pradana Tri Wahyu Riski Tsabita Dwina Putri Virdha Rahma Aulia Welly Purnomo Wendi Kurnia Putra Widhi Asih Paramesti Widhy Hayuhardhika Nugraha Putra Wike Agustin Kurniasari Yahya Vernanda Ramadhani Yuris Socio Perestroika Yustinus Radityo Pradana Zakia Rahmasanti Karyono Zulkarnaen Zulkarnaen Zulvarina, Prima