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RESPONSIVITAS OMBUDSMAN REPUBLIK INDONESIA PROVINSI LAMPUNG DALAM PENYELESAIAN LAPORAN MASYARAKAT Marlina, Sherly; Hermawan, Dedy; Faedlulloh, Dodi
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 7 No 2 (2025): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v7i2.268

Abstract

Masyarakat masih belum mendapatkan hasil yang memuaskan dari kualitas pelayanan yang telah diselenggarakan oleh pemerintah, terutama pada substansi pendidikan dengan permasalahan Penerimaan Peserta Didik Baru (PPDB) di Provinsi Lampung yang dinilai kurang maksimal. Dalam hal ini Respon Cepat Ombudsman (RCO) sangat dibutuhkan mengingat cukup singkatnya durasi Penerimaan Peserta Didik Baru (PPDB) yang diselenggarakan oleh SMA Negeri 9 Bandar Lampung. Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis Respon Cepat Ombudsman (RCO) dan kendala Ombudsman Provinsi Lampung dalam penanganan kasus PPDB di SMA Negeri 9 Bandar Lampung. Penelitian ini menggunakan metode penelitian kualitatif dengan tipe deskriptif. Data penelitian ini diperoleh dari hasil wawancara, observasi, dan dokumentasi.
Pengelolaan Food Loss dan Food Waste Melalui Kemitraan Berbasis Komunitas Di Provinsi Lampung (Studi Kasus Komunitas Ruang Pangan) Purwadi, Yustina; Tresiana, Novita; Faedlulloh, Dodi
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 7 No 1 (2025): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v7i1.309

Abstract

Food Loss and Waste (FLW) is a significant global issue, contributing approximately 8-10% of global greenhouse gas emissions. The lack of well-structured and effective waste management systems is one of the causes of high waste generation, particularly in Lampung Province. This study aims to analyze the governance practices of the Ruang Pangan Community in managing FLW in Lampung Province, as well as the obstacles encountered in the process. This research employs a descriptive qualitative method using Ansell and Gash’s collaborative governance theory approach. The results indicate that the governance of the Ruang Pangan Community, when examined through the lens of Thomson and Perry’s collaborative approach, remains at the cooperation stage. Although the elements of collaboration are fulfilled, the process is still autonomous, where each actor operates within their respective roles without deep structural integration, and there are still dominant actors in the FLW management process. The primary obstacles faced by the Ruang Pangan Community include low public awareness regarding the importance of FLW management, despite its critical impacts. Therefore, appropriate regulations and programs are urgently needed to address this issue effectively.
ANALISIS SISTEM PENANGANAN PENGADUAN PADA PELAYANAN PERIZINAN DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU PROVINSI LAMPUNG Elfiansyah, M Nur; Mulyana, Nana; Faedlulloh, Dodi
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 7 No 1 (2025): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v7i1.316

Abstract

This study aims to analyze the complaint handling system in licensing services at the Capital Investment and One-Stop Integrated Services Office (DPMPTSP) of Lampung Province. The research method used is descriptive qualitative, with data collected through interviews, observation, and documentation. The theory used in this research is Davidow's (2003) complaint management theory, which includes six indicators: timeliness, facilitation, redress, apology, credibility, and attentiveness. The results show that DPMPTSP Lampung has implemented an effective complaint handling system. Timeliness is demonstrated through officers' fast responses, facilitation is ensured via accessible channels, and there are compensation and apology mechanisms. Credibility and attentiveness are reflected in transparent information sharing and responsive communication. In conclusion, the complaint handling system is effective and serves as a good public service practice.
Implementasi Penghapusan Aset Daerah Tanah dan Gedung di Badan Pengelolaan Keuangan dan Aset Daerah Kota Bandar Lampung Rizani, Agnessa Shalsabila; Utoyo, Bambang; Faedlulloh, Dodi
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 7 No 2 (2025): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v7i2.317

Abstract

This study aims to analyze the implementation of asset deletion policies for land and buildings owned by the local government at the Regional Financial and Asset Management Agency (BPKAD) of Bandar Lampung City. The analysis uses the Van Meter and Van Horn policy implementation model, which includes six key variables: policy standards and objectives, resources, inter-organizational communication, characteristics of implementing agents, external environment, and the disposition of implementers. The findings indicate that the policy implementation has not been optimal. Major obstacles include limited human and financial resources, weak inter-agency coordination, uncertified assets, and passive attitudes of implementers. To address these challenges, it is recommended to improve HR capacity and budget allocation, strengthen inter-agency coordination, and accelerate the certification of land assets.
Dinamika Pelaksanaan Kebijakan Program Pelayanan Penyandang Masalah Kesejahteraan Sosial Anak Jalanan Rachmawati, Vita; Faedlulloh, Dodi
Journal of Political Issues Vol 2 No 2 (2021): Journal of Political Issues
Publisher : Jurusan Ilmu Politik Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/jpi.v2i2.38

Abstract

This research is motivated by the relatively high number of people with social welfare problems for street children in North Jakarta compared to other cities in the DKI Jakarta Province. Therefore, serious efforts from the government are needed to overcome this problem. This study discusses the dynamics of the implementation of the policy on the service program for people with social welfare problems for street children in North Jakarta.. This study uses a qualitative method. To select informants, researchers used purposive sampling. To measure the validity of the study, the researcher used source triangulation by comparing data from observations and interviews, conditions with people's perspectives, and interviews with document content. The results showed that the communication process in the implementation of handling street children has not been implemented properly. This occurs because there are conditions in the delivery of information that are still ineffective. Furthermore, resources related to staff, information, authority, and facilities also each have shortcomings so that they lack effectiveness in terms of policy resources. In the context of disposition, it shows that policy implementers have not yet optimal responses in implementing policies on handling street children in North Jakarta. Meanwhile, from the bureaucratic structure, the implementing institution has its own SOP. The implementation of policies on handling street children in North Jakarta has not experienced fragmentation.
Oligarki dan Elit Politik pada Pilkada 2020: Sebuah Ulasan Faedlulloh, Dodi; Sulistiowati, Rahayu; Apandi, Apandi; Karmilasari, Vina
Journal of Political Issues Vol 5 No 1 (2023): Journal of Political Issues
Publisher : Jurusan Ilmu Politik Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/jpi.v5i1.113

Abstract

This article analyzes the political practices of oligarchy and elite politics in the context of the 2020 local elections in Indonesia. Despite the high number of Covid-19 cases, Indonesia continued to hold simultaneous local elections, making the regional elections even more controversial. The significance of this research lies in understanding the existence of oligarchic and elite political practices in Indonesia's election administration. The article employs a qualitative method using desk study by analyzing relevant literature to answer the research problem. The novelty of this research is in providing an analysis of the political practices of oligarchy and elite politics in the context of the 2020 local election. The findings indicate that the 2020 local elections were characterized by the re-strengthening of kinship politics, high single candidates, and the involvement of actors with oligarchic interests. These are indications that oligarchic and elite politics are returning to dominate election administration in Indonesia. The implications of this research are essential for understanding the challenges of democratization in Indonesia and the need to strengthen democratic institutions and practices.
PERMITTING POLICY FOR THE REGULATION OF COMMUNITY ACTIVITIES: A STUDY AT POLRESTA BANDAR LAMPUNG Putri, Arum Monica; Duadji, Noverman; Faedlulloh, Dodi
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 7 No 3 (2025): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v7i3.334

Abstract

This study aims to analyze the implementation of the permitting policy for regulating community activities within the jurisdiction of Polresta Bandar Lampung and to examine the factors hindering the implementation of the permitting policy using a qualitative approach. Based on Edward III's (1980) policy implementation theory, the research findings indicate that the implementation of the permitting policy for community activity regulation at Polresta Bandar Lampung is not yet optimal. Only the aspects of disposition and resources show positive results, while the communication aspect, particularly in information transmission, has not been optimal, and fragmentation within the bureaucratic structure has not been addressed. Several hindering factors identified include applicants arriving unexpectedly with incomplete requirements, which prolongs the time needed to complete the necessary documents, as well as unclear or unofficial task assignments. Improvement efforts are needed to enhance the effectiveness of the licensing policy implementation.
Manajemen Strategis dalam Peningkatan Publikasi Jurnal Ilmiah Internasional Bereputasi di Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Lampung Irsyad Fadoli; Dodi Faedlulloh; Khairunnisa Simbolon; Vito Frasetya
Administratio Vol 15 No 2 (2024): Administratio: Jurnal Ilmiah Administrasi Publik dan Pembangunan
Publisher : Jurusan Ilmu Administrasi Publik, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administratio.v15i2.385

Abstract

This study investigates the strategic management process employed by the Faculty of Social and Political Sciences (FISIP) at the University of Lampung to enhance the production of reputable international journal publications. In contemporary academia, publications in prestigious journals are of paramount importance, as they not only contribute to the expansion of knowledge within specific scientific fields but also significantly bolster the university's reputation at both national and international levels. This research adopts a qualitative methodology, utilizing interviews and observations to explore the perspectives and behaviors of participants. The study is further enriched by the analysis of secondary data sources, which provide essential contextual insights. Findings from this research indicate that the strategic management process has not been fully optimized, primarily due to challenges encountered during the initial phase, particularly in environmental scanning. Inadequacies in this phase have a cascading effect, undermining the overall effectiveness of the publication strategy. The theoretical implications underscore the critical role of thorough environmental scanning in strategic management. Comprehensive and detailed environmental analysis is indispensable for informed decision-making and strategic planning, especially for academic institutions striving for excellence in research publication.
Birokrasi dan Hoax: Studi Upaya Menjaga Netralitas Aparatur Sipil Negara di Era Post-Truth: Bureaucracy and Hoax: Study of Effort to Maintain the Neutrality of Public Servants in The Post-Truth Era Faedlulloh, Dodi; Duadji, Noverman
Jurnal Borneo Administrator Vol. 15 No. 3 (2019): Desember 2019
Publisher : Pusjar SKPP Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (595.816 KB) | DOI: 10.24258/jba.v15i3.566

Abstract

The relationship between bureaucracy and politics is important to discuss again after Indonesia experienced the heated atmosphere of the 2019 elections. The political situation that created polarization had shaken the neutrality of the public servants (ASN). There is an ASN who openly declares political preferences while simultaneously spreading hoaxes in the public sphere. This is because of factors other than the political temperature, also the post-truth phenomenon which also attacked Indonesia. This study was conducted to revisit the discourse on the importance of bureaucratic neutrality to maintain performance in public services and care for democracy. The writer used the desk study method by collecting data and information based on examining and analyzing secondary data. The results emphasized the importance of re-maintaining neutrality for ASN. The alternative step to maintain the ASN neutrality is collaborative supervision conducted by various elements of government and society. In addition, this study offers the importance of ASN being given critical, scientific and literacy education to stem hoaxes in a bureaucratic environment. The ASN can also actively take part in building an anti-hoax community in the bureaucratic environment so that the ASN continues to know of responding to the hoax phenomenon. Keywords: Bureaucracy, Hoax, Neutrality, Elections, Post-Truth Abstrak Relasi antara birokrasi dan politik kembali penting didiskusikan pasca Indonesia mengalami suasana pemilu 2019 yang panas. Situasi politik yang menciptakan polarisasi sempat mengguncang netralitas aparatur sipil negara (ASN). Ada oknum ASN yang secara terbuka mendeklarasikan preferensi politik sekaligus turut menyebarkan hoax di ruang publik. Hal ini disebabkan selain faktor suhu politik yang panas, juga fenomena post-truth yang turut menyerang Indonesia. Studi ini dilakukan untuk menengahkan kembali diskursus tentang pentingnya netralitas birokrasi untuk menjaga kinerja dalam pelayanan publik serta yang juga penting adalah merawat demokrasi. Dalam proses penulisan artikel ini, penulis menggunakan metode desk study, yaitu dengan mengumpulkan data dan informasi berbasiskan pada pemeriksaaan dan analisis data dan informasi yang menggunakan data sekunder yang aktual. Hasil dari studi ini menekankan tentang pentingnya kembali menjaga netralitas bagi ASN. Adapun alternatif langkah yang bisa dilakukan agar netralitas ASN tetap terjaga, yakni dengan pengawasan kolaboratif yang dilakukan pelbagai elemen dari pemerintah dan masyarakat. Selain itu, studi ini menawarkan pentingnya para ASN dibekali dan membekali diri pendidikan kritis dan ilmiah serta pendidikan literasi untuk membendung hoax di lingkungan birokrasi. Para ASN juga bisa berperan aktif dalam membangun komunitas anti-hoax di lingkungan birokrasi agar para ASN terus aware dalam merespon fenomena hoax. Kata Kunci: Birokrasi, Hoax, Netralitas, Pemilu, Post-Truth
Birokrasi dan Revolusi Industri 4.0: Mencegah Smart ASN menjadi Mitos dalam Agenda Reformasi Birokrasi Indonesia: Bureaucracy and Industrial Revolution 4.0: Preventing The Myth of Smart ASN In Indonesia's Bureaucratic Reform Agenda Faedlulloh, Dodi; Maarif, Syamsul; Meutia, Intan Fitri; Yulianti, Devi
Jurnal Borneo Administrator Vol. 16 No. 3 (2020): Desember 2020
Publisher : Pusjar SKPP Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24258/jba.v16i3.736

Abstract

This research is motivated by the idea of Smart ASN which was introduced by the government as a step to face the industrial revolution 4.0. The government must face the industrial revolution 4.0. The apparatus must adapt to technological transformation. The purpose of this research is to explore critically the roots of the Smart ASN idea. This research method uses PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analyses). The results show that the Smart ASN idea still has an inherent problem that is not yet optimal use of information technology. In other words, the Smart ASN idea does not have a solid foothold. The result of the alternative analysis that needs to be done is to optimize the presence of the millennial generation by 1) Providing jobs that are in accordance with their competencies and potential; 2) Provide opportunities to open perspectives and learn new knowledge in work through various methods; 3) Providing space for the new idea; 4) Building a humanistic work culture; and 5) Providing opportunities for capacity building for young apparatuses. Meanwhile, to support the management of human resources, the idea of ASN Corporate University can be implemented to achieve the goal of Smart ASN. Keywords: Bureaucracy, Smart ASN, Industrial Revolution 4.0 Abstrak Penelitian ini dilatarbelakangi oleh gagasan Smart ASN yang dikenalkan pemerintah sebagai langkah menghadapi era revolusi industri 4.0. Revolusi industri 4.0 adalah fase terkini yang harus dihadapi oleh pemerintahan Indonesia. Para aparatur dipaksa untuk beradaptasi terhadap transformasi teknologi agar pelayanan publik lebih efisien. Tujuan dari penelitian ini untuk menelusuri secara kritis akar gagasan Smart ASN, menggali aspek yang masih menjadi kekurangan dalam Smart ASN. Metode penelitian ini menggunakan metode PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analyses). Hasil penelitian menunjukkan bahwa gagasan Smart ASN masih memiliki problem inheren yakni belum optimalnya pemanfaatan teknologi informasi dalam birokrasi. Dengan kata lain, gagasan Smart ASN tidak memiliki pijakan yang kuat sehingga diperlukan langkah mengisi kekosongan yaitu dengan mengoptimalkan momentum hadirnya generasi milenial di lingkungan birokrasi dengan cara pengelolaan SDM di era digital yang bersifat pemberdayaan pegawai: yaitu 1) Memberikan pekerjaan yang sesuai dengan kompetensi dan potensi diri; 2) Memberikan peluang untuk membuka perspektif dan mempelajari pengetahuan baru dalam pekerjaan melalui berbagai metode; 3) Memberikan ruang produksi gagasan; 4) Membangun budaya kerja yang humanis; dan 5) Memberikan peluang peningkatan kapasitas bagi para aparatur muda. Sedangkan untuk menunjang pengelolaan SDM, gagasan ASN Corporate University bisa dilaksanakan untuk mencapai tujuan Smart ASN Kata Kunci: Birokrasi, Smart ASN, Revolusi Industri 4.0