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All Journal Journal of Educational Science and Technology Sistemasi: Jurnal Sistem Informasi Metodik Didaktik JURNAL MEDIA INFORMATIKA BUDIDARMA PRISMA Proceedings of the 1st UR International Conference on Educational Sciences JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI JURNAL PENDIDIKAN TAMBUSAI JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) EDUMATIC: Jurnal Pendidikan Informatika JURNAL TEKNOLOGI INFORMASI JUTIS : Jurnal Teknik Informatika Informatika Jurnal Pendidikan Teknologi Informasi dan Vokasional JOURNAL OF INFORMATION SYSTEM MANAGEMENT (JOISM) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) REKA ELKOMIKA: Jurnal Pengabdian kepada Masyarakat Jurnal Pendidikan Jurnal Teknologi Pendidikan : Jurnal Penelitian dan Pengembangan Pembelajaran Jurnal Pendidikan dan Teknologi Indonesia These proceedings represent the work of researchers participating in The International Conference on Elementary Education (ICEE) which is being hosted by the Elementary Education Study Programme School of Postgraduate Studies, Universitas Pendidikan JoMMiT : Jurnal Multi Media dan IT Journal Of Information And Technology Unimor (JITU) Indexia Action Research Literate (ARL) International Journal Software Engineering and Computer Science (IJSECS) sudo Jurnal Teknik Informatika Journal of Educational Sciences Jurnal Pengabdian Masyarakat Bangsa Intellect : Indonesian Journal of Learning and Technological Innovation TOFEDU: The Future of Education Journal AI dan SPK : Jurnal Artificial Intelligent dan Sistem Penunjang Keputusan IndoMath: Indonesia Mathematics Education Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Information System and Education Development Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) The Indonesian Journal of Computer Science Jurnal Sistem Informasi Karya Anak Bangsa Edutik : Jurnal Pendidikan Teknologi Informasi dan Komunikasi Journal of Information Technology and its Utilization
Suprih Widodo, Suprih
Indonesia University Of Education
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Journal : Journal of Educational Sciences

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Evaluation of Student Satisfaction with the Use of ChatGPT in the Selected Chapters Course using the SUS Method Pratama, Aryo Bimo Putra; Widodo, Suprih; Elviani, Ulva
Journal of Educational Sciences Vol. 10 No. 3 (2026): Journal of Educational Sciences
Publisher : FKIP - Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jes.10.3.p.359-368

Abstract

The use of artificial intelligence technologies such as ChatGPT has increasingly been integrated into student learning activities in higher education, including the Selected Capita course in the Information Systems and Technology Education Study Program (PSTI). However, student satisfaction and user experience with this technology have not been sufficiently evaluated using standardized instruments. This study aims to evaluate the usability and student satisfaction toward the use of ChatGPT in the Selected Capita course using the System Usability Scale (SUS). This study employed a quantitative survey approach, with the sample determined using the Slovin formula, resulting in 60 PSTI students who had taken the course as respondents. Data were collected through an online questionnaire distributed via Google Forms and analyzed using Microsoft Excel. The preliminary survey showed that 68.3% of students utilized ChatGPT in their learning activities. The SUS analysis produced an average score of 78.2, which falls into the Good category (Grade B+), indicating that ChatGPT is easy to use, intuitive, and provides a positive user experience. In conclusion, ChatGPT demonstrates good usability and is positively received by students, although improvements are still needed in usage limitations, response accuracy, and answer consistency.
Co-Authors Abdillah, Shelya Putri Nurhaliza Afika Rianti Agustin, Amara Seviany Aisah Aisah Al Fayumi, Muhamad Fauzan Alifah, Aisyah Husna Andrian, Rian Arrasyid, Rafli Artanti, Freda Desfita Ashila, Annisa Nur Atikah Dhani Ayuningtyas Aulia Sodikin, Reisa Ayi Suherman Ayu Permata Sari Baihaqi, Shidqi Ahmad Barri, Muhamad Akda Fathul Budiarti, Miladi Rizkyah Chairunnisa, Ananda Alma Cilviani, Cindy D. Wahyudin, D. Dian Permata Sari Elviani, Ulva Endah Setyowati Fadhilah, Iffah Fadlan Bima Hermawan Fajriansyah, Muhammad Azra Fauzi Ahmad Muda Fernandes, Muhammad Rafly Juliawan Fikri, Jidan Galura Muhammad Suranegara Gulo, Kurnia Mayestic Gusanova, Agizka Rizqta Hamidah, Hani Haury, Ahmad Musyadad Hikmawan, Rizki Huwaida, Febviana Sulthanah Iqbal, Arifal Muhamad Kartikasari Kartikasari, Kartikasari Ladayya, Ulfa Lana, Muhammad Isfa' Maghfira, Dinda Alya Mastiar, Mardani Mustaffa, Zuriani Myrna Dwi Rahmatya Nahrowi Adjie Nuriyah Musyafa, Wigi Nuur Wachid Abdul Majid Oktafiani, Wilda Oktaviani, Oriza Mutia Perdana, Cilma Fresha Perdana, Zia Imam Praciska, Mia Tri Pratama, Aryo Bimo Putra Pratiwi, Irra Puji Rahayu Putri Alina Sidik, Legira Putri, Regina Aulia Rahma Maulida, Rahma Rahmatya, Aura Salsabillah Ramadhan, Reza Putra Ramarumo, Tshepo Rizal, Muhamad Fahmi Romdhoni, Rhezwan Dhaifullah Salsabila, Rahmawati Sanjaya, Miftahul Donny Sari, Dian Pemata Septiadi, Jaka Septianiady, Septianiady Setyawan, Kornelius Rhesa Valdis Siti Hodijah Sodikin, Reisa Aulia Solekha, Solekha Solihat, Sinta Syawalido, Luky Tanjung, Firda Rosiana Thoniyah, Diana Qisthin Wachid Abdul Majid, Nuur Wicaksono, Mochamad Fajar Yulistia, Tia Fuja Yuniar, Rani Zarkasih, Aqmal Idris