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All Journal EXPERT: Jurnal Manajemen Sistem Informasi dan Teknologi TEKMAPRO Journal of Industrial Engineering and Management Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Community Development Journal: Jurnal Pengabdian Masyarakat JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Telaah Bisnis Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Journal of Management and Social Sciences Prosiding Seminar Nasional Teknologi Informasi dan Bisnis eProceedings of Management Jurnal Riset dan Inovasi Manajemen
Lina Fatimah Lishobrina
Telkom Purwokerto
Religion Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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Analisis Faktor Kepuasan Pengguna Gopay dalam Digital Financial Management Lina Fatimah Lishobrina; Maliana Puspa Arum; Chusnul Maulidina Hidayat; Livia Irene Widianty; Graciela Putri Wengkau
Journal of Management and Social Sciences Vol. 2 No. 1 (2023): Februari : Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar Jl. Sumba no 46, Kota Makassar, Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v2i1.219

Abstract

Perkembangan teknologi untuk digitalisasi berdampak pada sistem pembayaran, analisis untuk situasi masalah yaitu memeriksa kualitas e-wallet Go-Pay dalam berbagai aspek, urgensi kegiatan yaitu untuk mengetahui apakah Go-Pay bagus produk e-wallet, tujuannya yaitu untuk mengetahui kualitas e-wallet Gopay, Dalam penelitian ini, selain teknik metodologi, dilakukan pencarian literatur pada perpustakaan untuk memperoleh informasi. Prosedur pengumpulan data kualitatif dilakukan dengan cara mengurangi data dan menggunakan sumber data yang sudah tersedia, dan penarikan kesimpulan yang etis dan logis. Terdapat tabel hasil, pembahasan, dan dampak dari beberapa jurnal yang membahas tentang Go-Pay. Keunggulan Go-Pay inilah yang mendorong pengguna Gojek untuk menggunakannya. Ketertarikan menggunakan sistem pembayaran digital Gopay juga dipengaruhi oleh utilitas yang dirasakan dan kenyamanan penggunaan. Tingkat dalam mempermudah dan keuntungan menggunakan aplikasi Go-Pay juga mempengaruhi minat pengguna Indonesia. Dari hasil dan pembahasan jurnal tersebut, disimpulkan bahwa GOPAY memiliki brand image dan kualitas aplikasi yang baik sehingga mempengaruhi kepuasan dan niat untuk terus menggunakan aplikasi tersebut. Faktor-faktor yang dipertimbangkan konsumen saat menggunakan dompet Go-paye sangat penting dalam menentukan kepuasan pelanggan.
Analisis Minat Penggunaan E-Wallet Gopay dengan Pendekatan Model UTAUT2 Lina Fatimah Lishobrina; Hanu Handriadma; Arlan Lapiga Bangun Zebua
EXPERT: Jurnal Manajemen Sistem Informasi dan Teknologi Vol 13, No 1 (2023): June
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/expert.v13i1.2977

Abstract

Analysis of User Interest in Using Gopay E-Wallet with UTAUT2 Model Approach - Technological and economic developments have resulted in consumer behavior patterns changing from cashless to cashless. The widespread use of cashless e-wallet transactions is due to the emergence of many service providers, one of which is Gopay. Consumer behavior patterns in technology have the potential to utilize as measured by several models. The Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) is used as a model. The objective of this research is to analyze consumer usage behavior of e-wallet services (Usage Behavior) interest in using e-wallet services consumer behavior intentions. Gopay uses the UTAUT2 model. The analysis of this usage behavior model is measured using 6 independent variables, namely performance expectations, effort expectations, social influence, conditions of support, motivation, and hedonic has on the dependent variable usage behavior by examining the effect of intermediary variables on behavior. As well as the intent to use IPMA To evaluate the relevance of each independent variable and its effectiveness about the dependent variable. The methodology employed in this study is quantitative research. Non-probability sampling and purposive sampling are the sampling techniques that have been utilized. The sample size is 400 respondents and the respondent's information is from the survey. The results of this survey were processed with SmartPLS 3.0 with the calculation results of Achievement Expectancy -0.008, EE0.056, Social Impact 0.008, HM0.118, Enabling Condition 0.176, HA Behavioral Intention, 0.4039. Then it is concluded that efficiency expectations, effort expectations, social influence, and HM do not affect user behavior through behavioral intentions. However, BI influences user behavior.
Analisis Peran Financial Technology dalam Meningkatkan Keuangan Inklusif pada UMKM di Kabupaten Banyumas Chusnul Maulidina Hidayat; Lina Fatimah Lishobrina; Maliana Puspa Arum
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (914.68 KB) | DOI: 10.59581/jrim-widyakarya.v1i2.963

Abstract

The development of information technology supported by the rapid use of the Internet has created a number of fintechs that will make it easier for people to access financial services digitally. The aim of this research is to know the role of fintech against financial inclusion in UMKM in Banyumas. This research uses the method of literature study, by exploring and examining the results of previous research findings. The results of this research explain that financial technology can have a positive impact in increasing inclusive finance on UMKM in Banyumas.
Customer Shopping Behavior on E-Commerce Effectiveness Using the Information System Success Theory Approach Maliana Puspa Arum; Lina Fatimah Lishobrina; Muhammad Eka Purbaya; Tsabitatul Iffah; Olivia Cristianti
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.439

Abstract

In addressing the purpose of this research, it seeks to unravel the intricacies of payment systems in e-commerce, particularly focusing on the challenges posed by the indirect nature of transactions. The design and methodology of the study involve a comprehensive examination of customer perceptions and concerns, emphasising payment security and privacy in the digital landscape. This investigation stems from recognising that security is a linchpin for the successful development of Internet-based payment systems. Within the discourse of e-commerce, customer apprehensions regarding the security of their payment and financial information, encompassing details like credit card transaction numbers, are prevalent. As the e-commerce market in Indonesia experiences rapid growth, exemplified by the leadership of Tokopedia, the competition among companies and organisations intensifies. The endeavour to satisfy customers becomes a formidable challenge for many, underscoring the need for nuanced insights into the factors influencing customer satisfaction. Adopting the Information System Success Theory as a theoretical framework, this study posits that customer concerns about the payment system significantly impact the perceived quality of service. In this context, quality serves as a yardstick for measuring effectiveness by delving into the intricate layers of customer satisfaction. The research employs Structural Equation Modelling (SEM) as the chosen methodology, engaging with the perspectives of 100 respondents to derive meaningful conclusions. Despite its contributions, the study acknowledges its limitations, including the inherent subjectivity in customer perceptions. Nevertheless, the implications drawn from this research carry significance for the ongoing refinement and enhancement of e-commerce payment systems, providing valuable insights for practitioners, researchers, and policymakers navigating the dynamic intersection of technology and consumer satisfaction in the digital age.
Analisis Peran Financial Technology dalam Meningkatkan Keuangan Inklusif pada UMKM di Kabupaten Banyumas Chusnul Maulidina Hidayat; Lina Fatimah Lishobrina; Maliana Puspa Arum
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v1i2.963

Abstract

The development of information technology supported by the rapid use of the Internet has created a number of fintechs that will make it easier for people to access financial services digitally. The aim of this research is to know the role of fintech against financial inclusion in UMKM in Banyumas. This research uses the method of literature study, by exploring and examining the results of previous research findings. The results of this research explain that financial technology can have a positive impact in increasing inclusive finance on UMKM in Banyumas.
Peningkatan Pengetahuan Masyarakat Melalui Sosialisasi Pembuatan Kombucha di Desa Bulak Kabupaten Cirebon Faizah, Faizah; Ajeng Dyah Kurniawati; Muhammad Tata Awaludin; Lina Fatimah Lishobrina; Muhammad Novianto Bayu Saputro
JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Vol. 5 No. 3 (2024)
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v5i3.1786

Abstract

Desa Bulak di Kabupaten Cirebon mayoritas penduduknya adalah petani dan menghadapi tantangan ekonomi, seperti kurangnya kesempatan kerja dan ketergantungan pada sektor pertanian tradisional. Untuk meningkatkan kemandirian ekonomi, diperlukan langkah inovatif yang memanfaatkan sumber daya lokal dan tren konsumen. Diversifikasi ekonomi menjadi penting untuk mengurangi ketimpangan ekonomi. Pembuatan Kombucha Rosella dipilih karena ketersediaan bahan baku lokal dan permintaan akan minuman sehat. Tujuan utama adalah memberdayakan masyarakat melalui pelatihan pembuatan Kombucha, menciptakan peluang wirausaha lokal, dan memperluas pasar produk lokal, sehingga diharapkan meningkatkan pendapatan dan kemandirian ekonomi masyarakat setempat.
Elevasi Brand “LIMPUS” Melalui Kreativitas Digital: Program Pelatihan Konten Media Sosial dan Video Promosi Aldo, Dasril; Nur, Yohani Setiya Rafika; Lishobrina, Lina Fatimah; Firmansyah, Muhammad Raafi'u; Sulaeman, Gilang; Fathoni, M. Yoka
Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Vol 7, No 3 (2024): Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstormin
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/japhb.v7i3.6786

Abstract

Dalam upaya meningkatkan kesadaran dan partisipasi masyarakat terhadap literasi serta pelestarian lingkungan melalui platform digital, program "Elevasi Brand 'Limbah Pustaka' Melalui Kreativitas Digital" telah dilaksanakan. Program dua hari ini dirancang untuk mengasah keterampilan digital para peserta, meliputi pengenalan dan praktik pembuatan konten media sosial dan video. Hari pertama fokus pada pengenalan YouTube, podcast, dan peran content creator, dilanjutkan dengan praktik pembuatan channel YouTube dan pengelolaan video yang efektif, termasuk pengambilan dan editing video. Hari kedua mengedepankan pentingnya kesadaran lingkungan melalui media digital, pengenalan Canva, serta praktik pembuatan poster dan konten visual lainnya. Hasil dari program ini menunjukkan peningkatan signifikan dalam kemampuan peserta dalam mengelola konten digital yang kreatif dan informatif, sekaligus meningkatkan branding dan visibilitas 'Limbah Pustaka' dalam masyarakat luas. Program ini menunjukkan bahwa dengan pelatihan yang tepat, teknologi digital dapat menjadi alat yang efektif untuk promosi dan edukasi publik terkait isu-isu penting seperti literasi dan pelestarian lingkungan.
A System Dynamics Approach to ERP Adoption in SMEs: A Case Study of Banyumas ramdhani, ade yanyan; Lina Fatimah Lishobrina; Alon Tirta Jala Segara; Halim Qista Karima1b; Bachtiar Herdianto
Tekmapro Vol. 20 No. 1 (2025): TEKMAPRO
Publisher : Program Studi Teknik Industri Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Small and Medium Enterprises (SMEs) are pivotal to economic development, particularly in Indonesia, where they contribute significantly to employment and Gross Domestic Product (GDP). However, the adoption of sophisticated technologies such as Enterprise Resource Planning (ERP) systems remains a challenge due to constraints in resources, resistance to change, and implementation costs. This study applies a system dynamics methodology to develop an ERP adoption model specifically tailored for SMEs in Banyumas. The model synthesizes mental models derived from a comprehensive review of literature and semi-structured interviews with relevant stakeholders, culminating in the creation of a Causal Loop Diagram (CLD). This diagram identifies key feedback loops influencing ERP adoption, including reinforcing loops related to awareness and business benefits, and balancing loops that address implementation challenges such as cost and complexity. The findings underscore the critical role of government support, the development of cost-effective ERP solutions, and the importance of training programs in facilitating ERP adoption. The proposed model provides practical insights for policymakers and ERP providers to enhance digital transformation within SMEs.
Inisiasi Teknologi Tepat Guna: Pembuatan Eco Enzyme dari Kulit Buah untuk Skema Barter Limbah Rumah Tangga Melalui Aplikasi Digital Aldo, Dasril; Kurniawati, Ajeng Dyah; Lishobrina, Lina Fatimah; Paramadini, Adanti Wido; Afrad, Mahazam; Fathan, Faizal Burhani Ulil; Maulana, Ihsan; Sulaeman, Gilang; Yasin, Feri
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 3 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i3.1599

Abstract

Household organic waste, which accounts for more than 60% of total national waste in Indonesia, remains a major challenge in community-based waste management. This community service program aims to raise public awareness and engagement through the production of eco enzyme made from fruit peels as an environmentally friendly product, which will later become part of a waste exchange (barter) system using a digital application. The activity involved 25 participants consisting of volunteers, university students, and members of environmental communities. The methods included socialization, hands-on training on eco enzyme production using a 3:1:1 ratio of water, brown sugar, and fruit peels, followed by a 90-day fermentation process. Evaluation was conducted through pre- and post-training questionnaires and direct observation of participants’ practices. Results showed that 88% of participants successfully produced eco enzyme with an optimal pH level (3.5–4.5), and 76% expressed interest in joining the proposed digital barter system. The activity also improved participants’ understanding of circular economy concepts and independent waste management. In conclusion, the eco enzyme training serves as a strategic initial step in developing a waste exchange ecosystem based on appropriate technology, while also acting as an educational tool to foster environmental awareness through participatory and sustainable approaches.ABSTRAKPermasalahan limbah organik rumah tangga, yang mencapai lebih dari 60% dari total sampah nasional, masih menjadi tantangan utama dalam pengelolaan sampah berbasis masyarakat. Kegiatan pengabdian ini bertujuan untuk meningkatkan kesadaran dan keterlibatan masyarakat melalui pembuatan eco enzyme dari kulit buah sebagai produk ramah lingkungan, yang kelak akan dijadikan bagian dari sistem pertukaran (barter) dengan limbah rumah tangga menggunakan aplikasi digital. Kegiatan dilaksanakan pada tanggal 4 Mei 2025 di Desa Muntang, Kabupaten Purbalingga, dengan melibatkan 25 peserta yang terdiri dari relawan, mahasiswa, dan anggota komunitas peduli lingkungan. Mitra kegiatan ini adalah Komunitas Limbah Pustaka yang turut berperan dalam penyediaan lokasi dan fasilitasi peserta. Metode yang digunakan meliputi sosialisasi, pelatihan teknis pembuatan eco enzyme dengan komposisi 3 bagian air, 1 bagian gula merah, dan 1 bagian kulit buah, seperti kulit nanas, jeruk, semangka, dan pepaya, serta pendampingan fermentasi selama 90 hari. Evaluasi dilakukan melalui kuesioner pre dan post pelatihan, serta observasi praktik langsung. Hasil kegiatan menunjukkan bahwa 88% peserta berhasil memproduksi eco enzyme dengan kualitas pH optimal (3,5–4,5), dan 76% di antaranya menyatakan tertarik untuk mengikuti skema barter digital berbasis aplikasi. Kegiatan ini juga meningkatkan pemahaman peserta terhadap konsep ekonomi sirkular dan pengelolaan limbah mandiri. Kesimpulannya, pelatihan pembuatan eco enzyme merupakan langkah awal yang strategis dalam membangun ekosistem pertukaran limbah berbasis teknologi tepat guna, sekaligus menjadi media edukatif dalam meningkatkan kepedulian terhadap lingkungan secara partisipatif dan berkelanjutan.
Strategi Digitalisasi Pengembangan Usaha UMKM Mie Ayam Yamin Bersaudara Melalui Analisis Business Model Canvas (BMC) dan SWOT Afni Al Haya, Hindun; Fatimah Lishobrina, Lina; Naufal Azzam, Abyan; Indah Permata, Satira; Kusnandi, Aulia; Meiliana Nabila, Evelin; Rury Kumalasari Simatupang, Regina; Putri Hariyanto, Michelle
Prosiding Seminar Nasional Teknologi Informasi dan Bisnis Prosiding Seminar Nasional Teknologi Informasi dan Bisnis (SENATIB) 2025
Publisher : Fakultas Ilmu Komputer Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/pv3hs378

Abstract

Penelitian ini bertujuan menyusun strategi pengembangan digitalisasi usaha bagi UMKM Mie Ayam Yamin Bersaudara melalui pendekatan Business Model Canvas (BMC) dan analisis SWOT. UMKM ini menghadapi berbagai tantangan dalam pemanfaatan teknologi digital dan belum memiliki model bisnis yang terstruktur. Metode penelitian yang digunakan adalah studi kasus dengan pendekatan kualitatif melalui wawancara langsung dengan pemilik usaha dan observasi aktivitas operasional. Seluruh data dianalisis menggunakan kerangka BMC untuk memetakan sembilan elemen inti bisnis dan dikombinasikan dengan analisis SWOT untuk mengidentifikasi kekuatan, kelemahan, peluang, dan ancaman. Hasil penelitian menunjukkan bahwa UMKM berada pada kuadran I (progresif) dalam matriks SWOT, menandakan posisi yang kuat untuk mengembangkan strategi pertumbuhan. Kekuatan utama mencakup kualitas produk dan loyalitas pelanggan, sementara kelemahan meliputi keterbatasan digital marketing dan sumber daya manusia. Strategi yang disarankan mencakup optimalisasi media sosial, kemitraan dengan platform digital, inovasi menu, dan penyesuaian terhadap tren konsumen. Penelitian ini memberikan solusi integratif dan praktis dalam menyusun strategi digitalisasi yang adaptif untuk mendukung keberlanjutan UMKM kuliner lokal.
Co-Authors Abyan Naufal Azzam Adanti Wido Paramadini Ade Yanyan Ramdhani Afni Al Haya, Hindun Ajeng Dyah Kurniawati Ajeng Tita Negoro Alon Tirta Jala Segara Arlan Lapiga Bangun Zebua Bachtiar Herdianto Chusnul Maulidina Hidayat Cristianti , Olivia Dasril Aldo Destyana Chandra Priyambodo Faizah Faizah Fathan, Faizal Burhani Ulil Firmansyah, Muhammad Raafi'u Graciela Putri Wengkau Hanu Handriadma Haya, Hindun Afni Al Hindun Afni Al Haya Indah Permata, Satira Karima, Halim Qista Kusnandi, Aulia Livia Irene Widianty M Yoka Fathoni Mahazam Afrad Maliana Puspa Arum Maulana, Ihsan Meiliana Nabila, Evelin Muhammad Eka Purbaya Muhammad Novianto Bayu Saputro Muhammad Tata Awaludin Naufal Azzam, Abyan Olivia Cristianti Priyambodo, Destyana Chandra Putri Hariyanto, Michelle Rury Kumalasari Simatupang, Regina Shafira, Melvi Indana Sulaeman, Gilang Tsabitatul Iffah Yasin, Feri Yohani Setiya Rafika Nur Yosita Dwiani Suryaningtiyas