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STUDI PENGARUH KEPEMIMPINAN TRANSFORMASI TERHADAP KINERJA SUMBER DAYA MANUSIA DI PUSKESMAS CAKRANEGARA TAHUN 2024 Abiburrahman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.57

Abstract

Transformational leadership has a positive and significant effect on human resource performance at the Cakranegara Community Health Center. This is evidenced by a significance value of 0.000 (<0.05) and a regression coefficient value of 0.598, indicating that increasing the application of a transformational leadership style can significantly improve HR performance. Furthermore, the R-Square value of 0.503 indicates that more than half of the variation in HR performance can be explained by this leadership style. The remaining 49.7% is likely influenced by other factors such as intrinsic motivation, work environment, reward system, and individual competence. The higher the level of application of transformational leadership, characterized by inspiration, individual attention, subordinate empowerment, and intellectual stimulation, the higher theemployee performance. This finding reinforces the importance of the role of leaders in creating a productive, supportive, and directed work environment in achieving optimal health service goals at the community health center.
GAMBARAN PENGELOLAAN SURAT MENYURAT DI KANTOR DINAS PENDIDIKAN DAN KEBUDAYAAN PROVINSI NUSA TENGGARA BARAT TAHUN 2024 Liza Sapitri; Lale Ajeng Khalifatun Wardani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.58

Abstract

Correspondence management is an essential part of supporting the smooth operation of administrative activities in an institution, including in the Office of the Education and Culture Department of West Nusa Tenggara Province. This study aims to provide a comprehensive description of the management process of incoming and outgoing mail, including receipt, review, recording, disposition, distribution, and follow-up. The method used is descriptive qualitative, with data collection techniques through interviews, observation, and documentation. The results show that correspondence management is carried out using both manual and digital systems, but it is still dominated by the manual system through the use of logbooks and control cards. The correspondence recording process utilizes a correspondence management system to optimize storage space and facilitate document retrieval. Some challenges were identified in the distribution process, such as incorrect recipient addresses and incomplete contact information. Each stage of correspondence management is carried out systematically by the administrative division, with the disposition process handled by the Head of Department and follow-up actions by each relevant division. This study recommends improving the use of digital systems and conducting regular staff training to enhance the efficiency of correspondence management
ANALISIS PENGARUH KEPEMIMPINAN BERBASIS TEKNOLOGI TERHADAP PENINGKATAN KINERJA PEGAWAI DI PUSKESMAS MATARAM Anas Khaeri; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.59

Abstract

Respondents in this study were predominantly female (63.08%), while males comprised 36.29%. This dominance may reflect the actual population of employees at the Mataram Community Health Center, or indicate that women tend to be more active in survey participation. Despite the disparity in proportions, the representation of both genders still contributes to the diversity of data that supports the objectivity of the analysis. The majority of respondents were in the productive age category (25–44 years), at 78.46%. This age group is considered to be in a socially and economically active period, and generally has understanding and work experience relevant to the research topic. Meanwhile, participation from the age groups under 25 and over 54 was relatively low, which could be due to the limited number or involvement in survey activities. The composition of positions shows that health workers such as midwives and nurses dominate the number of employees, indicating their central role in Community Health Center services. The proportion between civil servants and non-civil servants is relatively balanced for core positions, but strategic or specialist positions are still dominated by civil servants. Meanwhile, non-health positions tend to be filled more by non-civil servants. This shows a fairly clear division of labor between technical and administrative roles.
PENGARUH MOTIVASI KERJA DAN GAYA KEPEMIMPINAN TERHADAP KINERJA PEGAWAI I PUSKESMAS AMPENAN KOTA MATARAM TAHUN 2024 Latifatul Husna; Lale Ajeng Khalifatun Wardani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.60

Abstract

The determining factors of employee performance include work motivation and leadership style. The problem in thois study is whether ork motivation and leadership style effect employee performance both simultaneously and partially. The purpose of this study is to analyze the influence of work motivation and leadership style on employee performance both simultaneously and partially. This study is a quantitative descriptive study. The population in this study as 84 employees. Respondents were determined using saturated sample collection techniques. The analysis method used multiple linier regression analysis ith SPSS software. The resultss of this study indicate that work motivation and leadership style simultaneously have a significant effect on employee performance. While partially motivation and leadership style have a significant effect on employee performance at the ampenan health center in mataram city.
FAKTOR YANG MEMPENGARUHI KUALITAS KEBERSIHAN LINGKUNGAN TERHADAP KENYAMANAN PASIEN RAWAT JALAN DI PUSKESMAS KARANG TALIWANG KOTA MATARAM TAHUN 2024 Muh. Sahiril; Slamet Mardiyanto Rahayu; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Fathurrahman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.62

Abstract

Patient perceptions about the quality of environmental cleanliness of the Community Health Center who felt that Environmental Cleanliness was in the good category were 81 people (83.5%), Patient perceptions about environmental cleanliness of the Community Health Center who felt that Environmental Cleanliness was sufficient were 16 people (16.5%). Patients who felt comfortable with the environmental conditions of the Karang Taliwang Community Health Center were 79 people (81.4%). The number of patients who felt uncomfortable with the environmental conditions of the Karang Taliwang Community Health Center was 18 people (18.6%). Based on the results of statistical tests obtained a p value (Asymptotic Significance) Pearson Chi Square = 0.037 <α 0.05 (Significant) which there is a significant relationship between environmental cleanliness quality factors and the comfort of outpatients at the Karang Taliwang Community Health Center. This means that environmental cleanliness quality factors will affect patient comfort, the better the quality of environmental cleanliness of the Community Health Center, the more comfortable the patient feels.
ANALISIS PROSEDUR PELAYANAN ADMINISTRASI TERHADAP WAKTU TUNGGU PASIEN RAWAT JALAN DI POLI UMUM PUSKESMAS MATARAM TAHUN 2024 Imelda Yanti Aidil Fitriana; Lale Ajeng Khalifatun Wardani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.63

Abstract

Waiting times for services at the Mataram Community Health Center, both at the registration counter and in the general clinic, generally meet the standards set by the Indonesian Ministry of Health. Most respondents expressed satisfaction with the waiting times they experienced, both during registration (10–15 minutes) and while waiting for services in the general clinic (≤30 minutes). Fifty-six percent of respondents responded positively to the waiting time at the registration counter and 54% to the waiting time in the general clinic. This indicates that the majority of patients have a positive perception of the efficiency of the service provided. However, a small number of patients remained dissatisfied, for reasons possibly related to the workload of medical staff, the queuing system, or service times during peak hours.
PENGARUH SISTEM ANTRIAN DI LOKET PENDAFTARAN RAWAT JALAN TERHADAP KEPUASAN PASIEN DI PUSKESMAS DASAN TAPEN TAHUN 2024 Septiani Hartiwi; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.64

Abstract

This research is motivated by the increasing number of patient visits to the Dasan Tapen Community Health Center year by year, and the lack of specific research on the influence of the queueing system on patient satisfaction at the health facility. Inefficient queueing systems can cause long waiting times and negatively impact patient satisfaction. Although policies and socialization exist, many patients still do not comply with queueing rules, resulting in service delays and additional administrative burdens for officers. Previous research has also shown low patient satisfaction levels at other health facilities, making this research important to assess the situation at the Dasan Tapen Community Health Center. This study aims to determine the influence of the queueing system at the outpatient registration counter on the satisfaction of general patients at the Dasan Tapen Community Health Center. This research uses a quantitative approach with an associative design. The research sample consisted of 50 respondents selected using accidental sampling. Data were collected through questionnaires and observation. Data analysis uses simple linear regression, beginning with the validity and reliability test of the instrument. The t-test is used to test the significance of the influence of the independent variable (queueing system) on the dependent variable (patient satisfaction). The results of the validity and reliability test show that the research instrument is valid and reliable. Simple linear regression analysis shows a positive and significant influence between the queueing system and patient satisfaction (p < 0.05). A regression coefficient of 0.258 indicates a positive relationship, while an R-square value of 0.275 shows that 27.5% of the variation in patient satisfaction is explained by the queueing system; the rest is influenced by other factors. Respondent characteristics show that the majority of respondents are female and aged 17-25 years, with the highest level of education being high school/equivalent.
HUBUNGAN KEPUASAN PASIEN TERHADAP DAMPAK PELAYANAN BPJS KESEHATAN DI PUSKESMAS AIK MUAL KABUPATEN LOMBOK TENGAH PADA TAHUN 2024 Aufa Ardini; Lale Ajeng Khalifatun Wardani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.65

Abstract

Patient perceptions about the impact of BPJS health services with a good category of 89 people (89%) while the category is not good as many as 11 people (11%). Patient perceptions about patient satisfaction who feel satisfied as many as 95 people (95%) while those who feel dissatisfied as many as 5 people (5%). Based on the results of statistical tests obtained p value (Asymptotic Significance) Pearson Chi Square = 0.033 <α 0.05 (Significant) which means there is a significant relationship between patient satisfaction with the impact of BPJS health services at the Aik Mual Community Health Center, Central Lombok Regency. This means that the quality of environmental cleanliness factors will affect patient comfort, the better the quality of environmental cleanliness of the Community Health Center, the more comfortable the patient feels.
PENGARUH KETIADAAN ALAT RADIOLOGI MAGNETIC RESONANCE IMAGING (MRI) PADA BERBAGAI JENIS TERAPI DI RSUD SUMBAWA DITINJAU DARI ASPEK KLINIS Sapta Dwi Rosadi; Slamet Mardiyanto Rahayu; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 10 (2024): Nusadaya Journal of Multidiciplinary Studies, December 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i10.66

Abstract

This study aims to analyze the clinical impact of the absence of Magnetic Resonance Imaging (MRI) equipment on the implementation and effectiveness of various therapeutic interventions at RSUD Sumbawa. The research employed a descriptive-analytic approach to evaluate the influence of MRI unavailability on diagnostic accuracy, clinical decision-making, referral patterns, and the timeliness of therapeutic interventions across diverse medical conditions. The findings indicate that the lack of advanced imaging facilities results in increased reliance on alternative diagnostic modalities, potential delays in establishing definitive diagnoses, and modifications of therapeutic strategies to accommodate existing infrastructural limitations. The clinical impact of the absence of MRI is substantial and is directly experienced by healthcare professionals at RSUD Sumbawa, particularly in the context of managing complex cases and determining optimal treatment plans. Therefore, the provision of MRI facilities represents a strategic necessity to enhance the quality of healthcare services and improve patient clinical outcomes in regional hospitals.
PENGARUH WAKTU TUNGGU TERHADAP KEPUASAN PASIEN PSIKIATRI RAWAT JALAN DI TEMPAT PENDAFTARAN PASIEN (TPP) RUMAH SAKIT JIWA MUTIARA SUKMA PROVINSI NUSA TENGGARA BARAT Yulia Rohmiati Hamri; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 10 (2024): Nusadaya Journal of Multidiciplinary Studies, December 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i10.67

Abstract

This study aims to analyze the effect of waiting time on the satisfaction of psychiatric outpatients at the Patient Registration Unit (TPP) of Rumah Sakit Jiwa Mutiara Sukma, Nusa Tenggara Barat Province. A quantitative approach was employed using simple linear regression analysis to examine the relationship between waiting time and patient satisfaction levels. The regression results showed a coefficient value of 0.209 with a significance value of 0.524 (> 0.05), indicating that waiting time does not have a statistically significant effect on the satisfaction of psychiatric outpatients. The R Square value of 0.015 suggests that only 1.5% of the variation in patient satisfaction can be explained by the waiting time variable, while the remaining 98.5% is influenced by other factors outside the model, such as the attitude of medical staff, waiting room comfort, clarity of information, and patients’ emotional conditions. Although statistically insignificant, waiting time remains an important component of service delivery as it may influence patients’ psychological perceptions. For patients with mental disorders, the waiting process is associated with feelings of safety, calmness, and being valued; therefore, it must be managed with empathy and support. These findings highlight that service quality improvement should not only focus on time efficiency but also on a humanistic approach, staff engagement, and a supportive environment that promotes patients’ psychological recovery.