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Pengaruh Kualitas E-Ticketing, Harga Dan Attraction Terhadap Kepuasan Konsumen Di Dunia Fantasi Jakarta Utara Wati, Suci Mey Setia; Iskandar, Donant Alananto
STREAMING Vol. 4 No. 1 (2025): STREAMING Business Journal
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/streaming.v3i2.4534

Abstract

This research aims to determine whether the quality of e-ticketing, price and attraction affect consumer satisfaction at Dunia Fantasi, North Jakarta. An associative quantitative approach was used, which involved analyzing the relationship between two variables through the distribution of questionnaires to 115 respondents who were consumers who had purchased tickets to Dunia Fantasi North Jakarta. This research includes validity testing, reliability testing, classical assumption testing, main testing and hypothesis testing. The sampling method used was non-probability using a purposive sampling method. Researchers processed the data using SPSS 22. The survey distributed by the author was a questionnaire using Google from to 115 respondents online. Based on the hypothesis in the t test, overall e-ticketing quality, price and attraction together have a significant influence on consumer satisfaction.
Dari Limbah Menjadi Berkah: Edukasi Kreatif melalui Mozaik Kulit Telur untuk Pemberdayaan Masyarakat Iskandar, Donant Alananto; Sumbogo, Ignatius Ario; Astono, Anjar Dwi; Dara, Siti Ruhana; Meliana, Vina; Muhammad, Maulana Malik; Wahyudi, Triyono Arief
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 8 No 1 (2026)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v8i1.1763

Abstract

The utilization of eggshell waste offers a sustainable solution to reducing the environmental impact of organic waste while providing economic value to local communities. This program aims to develop educational strategies and community empowerment through practical training on processing eggshell waste into value-added products. Implemented using a participatory approach, the activity actively engaged community members in both learning and hands-on practice. The training focused on transforming eggshells into organic fertilizer, handicrafts, and animal feed additives. The event was conducted on October 2, 2025, in Pancoran, South Jakarta, in collaboration with the Family Welfare Movement (PKK) RW 3 as the primary community partner. PKK’s strategic role in fostering community welfare and facilitating information dissemination made them an ideal collaborator for this initiative. The success of the program is reflected in increased community knowledge and skills, strong participant engagement, the emergence of recycling-based entrepreneurial ideas, and strengthened partnerships between the implementation team, PKK RW 3 Pancoran, and the local community.
Pendidikan Seksual dan Kesehatan Reproduksi Remaja Panti Asuhan pada Yayasan ABAS Bogor Parlindungan, Davis Roganda; Delliana, Santi; Lobodally, Altobeli; Sumbogo, Ignatius Ario; Iskandar, Donant Alananto
ABDIMAS Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2025): ABDIMAS JURNAL PENGABDIAN KEPADA MASYARAKAT
Publisher : Research and Community Service INSTITUT TEKNOLOGI DAN BISNIS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/8jp21978

Abstract

Pendidikan seksual dan kesehatan reproduksi merupakan kebutuhan penting bagi remaja, terutama yang tinggal di panti asuhan dengan akses informasi dan pendampingan orang tua yang terbatas. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pengetahuan dan kesadaran remaja Panti Asuhan Yayasan ABAS Bogor mengenai kesehatan reproduksi melalui program penyuluhan berbasis komunikasi. Kegiatan dilaksanakan dalam tiga tahap, yakni persiapan, pelaksanaan, dan evaluasi. Metode yang digunakan memadukan ceramah, tanya jawab, serta permainan partisipatif untuk mendorong keterbukaan dan keaktifan peserta. Data evaluasi diperoleh melalui kuesioner kepuasan dan pembelajaran di akhir sesi dan dianalisis secara deskriptif. Hasil menunjukkan seluruh aspek kegiatan dinilai dalam kategori baik dan peserta menunjukkan antusiasme tinggi selama diskusi dan permainan. Observasi juga memperlihatkan peningkatan pemahaman mengenai perubahan tubuh, perilaku seksual berisiko, kekerasan seksual, serta jalur pelaporan dan bantuan. Kegiatan ini menawarkan model praktis komunikasi kesehatan partisipatif untuk pendidikan kesehatan reproduksi remaja di panti asuhan.
Pengaruh Pemberian Flavor Pada Produk Minuman Kopi Terhadap Kepuasan Pelanggan  Di Eighteen Coffee Jakarta Hia, Martinus; Iskandar, Donant Alananto
STREAMING Vol. 5 No. 1 (2026): STREAMING Business Journal
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/5y6f6980

Abstract

This study examines how adding flavors (vanilla, butterscotch, palm sugar) to espresso‑based beverages affects customer satisfaction at Eighteen Coffee Jakarta. Drawing on a short survey of 50 customers, field observations, brief interviews, and limited recipe trials, we describe perceived taste balance, aroma, and texture as key drivers of satisfaction among 20–35‑year‑old customers. Original Oat Baby Latte (oat milk, butterscotch, vanilla) was favored for its smoothness but considered “too light” by some; Craft Latte Palm Sugar (palm sugar, robusta espresso) pleased those preferring stronger profiles yet was sometimes “too sweet.” A modified Craft Latte (arabica espresso with vanilla and butterscotch) received the most positive responses for balanced sweetness, cleaner aftertaste, and “premium” aroma. We discuss implications for flavor development, recipe standardization, and barista training to improve consistency and loyalty.
Fungsi Kitchen Equipment and Utensils Dalam Menunjang Operasional Hot Kitchen Di Grandkemang Hotel Jakarta Hia, Martinus; Iskandar, Donant Alananto
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 3 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/97cqry83

Abstract

This study aims to analyze the function of Kitchen equipment and Kitchen utensils in supporting hot Kitchen operations at Grandkemang Hotel Jakarta. The development of the tourism industry requires hotels to provide high-quality food and beverage services; therefore, the availability and proper utilization of Kitchen equipment are important factors in supporting the food production process. This research employs a descriptive qualitative method, with data collected through direct observation and interviews with Kitchen staff. The findings indicate that adequate and well-functioning Kitchen equipment and Kitchen utensils play a significant role in improving work efficiency, maintaining consistency in food quality, and supporting coordination among Kitchen sections. Furthermore, systematic Kitchen equipment management contributes to the smooth operation of the hot Kitchen and enhances the overall quality of hotel services. 
Pentingnya Penerapan Metode FIFO Dalam Meningkatkan Standar Kualitas Produk Pastry Di Hotel Sheraton Grand Jakarta Hia, Martinus; Iskandar, Donant Alananto
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 13 No. 1 (2026): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/w5v08187

Abstract

This study examines the importance and effectiveness of implementing the First-In-First-Out,  inventory method in the pastry kitchen of Sheraton Grand Jakarta to improve product quality, reduce food waste, and enhance operational efficiency. Using a descriptive qualitative case-study approach, data were collected through structured observations, semi-structured interviews with pastry staff at multiple hierarchical levels, SOP review, pastry product quality assessment. The findings reveal that although pastry staff demonstrate strong conceptual understanding of FIFO, its practical implementation remains inconsistent. Key barriers include incomplete labeling, ineffective storage layout, unclear responsibility for stock rotation, and limited routine supervision. Inconsistent FIFO application was associated with sensory quality issues—particularly aroma degradation in dairy-based products and increased avoidable waste. Conversely, consistent FIFO adherence resulted in more uniform taste, texture, lower discard rates, smoother production flow. The study recommends standardized labeling, zoned storage systems, clear accountability per shift, targeted training, integration of FIFO checks into HACCP procedures.
Investigating the Effect of Leader Humility on Innovative Work Behavior: The Role of Civility Climate and Job Insecurity Achmadi, Achmadi; Hendryadi, Hendryadi; Oktrivina, Amelia; Iskandar, Donant Alananto
Media Ekonomi dan Manajemen Vol 38, No 1 (2023): January 2023
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mem.v38i1.3400

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Humility is a leadership model inherent in Asian culture and is believed to impact employees' productive behavior and attitudes positively. By examining how leader humility affects the workplace's civility climate and innovative work behavior (IWB), the current study seeks to address the scarcity of studies on these relationships. We also posited that the perceived civility climate mediated the relationship between leader humility and IWB and examined the role of job insecurity as a boundary condition. PLS-SEM was applied to test hypotheses from data on 328 employees in various sectors in Jakarta. The analysis results indicate humility could promote perceived civility and innovative work behavior. In addition, we discovered that civility climate acted as a mediator in leader humility and IWB relationship. Moreover, we empirically reveal unique findings regarding the role of job insecurity as a moderator in the leader-humility-IWB and civility climate-IWB relationship. The present study is the first attempt to explore the role of intermediate civility climate in the relationship between leader humility and IWB. Moreover, we add job insecurity as a boundary condition to provide new insights into explaining IWB
Pendampingan Pengembangan Merek Produk UMKM di Belitung Timur Wahyudi, Triyono Arief; Iskandar, Donant Alananto
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 3 No 3 (2021)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v3i3.447

Abstract

This Community Service (PKM) program was implemented as a form of mentoring for Micro, Small, and Medium Enterprises (MSMEs) in East Belitung to develop product brands amid the impact of the COVID-19 pandemic. The goal of this activity was to improve MSMEs' understanding and ability to build strong, attractive product brands that align with market characteristics. The implementation method included observing partner needs, training in brand development strategies, and conducting business screening practices involving 40 MSMEs. The results of the activity indicated that partners gained insight into the importance of branding, formulated brand development strategies for existing and new products, and determined e-commerce strategies that align with product and consumer characteristics. This mentoring activity is expected to increase the competitiveness and sustainability of MSMEs in East Belitung.
Implementasi Program Pengembangan Kepemimpinan bagi Siswa Sekolah Menengah Atas Wahyudi, Triyono Arief; Iskandar, Donant Alananto; Tun Ganyang, Machmed; Ritonga, Wier
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 5 No 3 (2023)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v5i3.1340

Abstract

This article examines the role of leadership development for senior high school students through extracurricular programs. The initiative is designed to improve students' comprehension of leadership functions and assess their impact on personal and social growth. Employing a community service framework, the program implements extracurricular activities focused on building leadership capacity. The intervention includes leadership training sessions, group discussions, collaborative projects, and hands-on leadership experiences. Findings reveal a significant enhancement in students' leadership abilities, sense of social responsibility, engagement in school activities, and preparedness for future endeavors. These results underscore the strategic importance of extracurricular programs in cultivating leadership qualities among senior high school students.
Penerapan Digitalisasi Bisnis untuk UMKM Kedai Kopi Wahyudi, Triyono Arief; Iskandar, Donant Alananto; Tun Ganyang, Machmed; Ritonga, Wier
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 4 No 3 (2022)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v4i3.1501

Abstract

The coffee shop micro, small, and medium enterprises (MSMEs) are receiving considerable attention from the government due to their swift development over the last decade. The growth of coffee shop businesses is reflected in the rising number of locations, increased customer demand, and higher coffee production in Indonesia. A significant challenge for coffee shop MSMEs is their limited understanding of business digitization, which hampers their ability to seize opportunities in the coffee beverage sector. This initiative is designed to improve MSMEs' knowledge of business digitization in coffee shops. The program took place on October 28, 2022. The training methods incorporated lectures, interactive question-and-answer sessions, case studies, and role-playing exercises focused on e-promotion tools such as e-reviews, e-commerce, online communication platforms, e-catalogs, and social media. A total of 20 MSMEs participated in this event. The findings show a boost in understanding among coffee shop MSMEs regarding business digitization following the training session.