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All Journal Publisia: Jurnal Ilmu Administrasi Publik Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Jurnal Terapan Abdimas JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Jurnal Ilmiah Universitas Batanghari Jambi Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Jurnal Ilmu Administrasi Publik (JIAP) Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA) International Journal of Supply Chain Management Cakrawala: Jurnal Litbang Kebijakan Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Journal of Governance and Local Politics (JGLP) Academia Open Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Indonesian Journal of Innovation Studies Indonesian Journal of Public Policy Review Governance: Jurnal Kebijakan dan Manajemen Publik Procedia of Social Sciences and Humanities Jurnal Dedikasi Hukum Borobudur Journal on Legal Services JAPI: Jurnal Akses Pengabdian Indonesia Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) JKMP (Jurnal Kebijakan dan Manajemen Publik) Journal Publicuho NeoRespublica : Jurnal Ilmu Pemerintahan Web of Scientist: International Scientific Research Journal Indonesian Journal of Applied Technology Journal Pemberdayaan Ekonomi dan Masyarakat Hudan Linnaas: Jurnal Ilmu Sosial dan Humaniora IJHCS Proceeding of International Conference on Social Science and Humanity
Ilmi Usrotin Choiriyah
Universitas Muhammadiyah Sidoarjo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Other

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Communication on Direct Population Administration Service Innovation (Pak Ladi) at the Pasuruan Regency Population and Civil Registration Service: Komunikasi Pada Inovasi Pelayanan Administrasi Kependudukan Langsung Jadi (Pak Ladi) di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pasuruan Madjid, Radita Andriana; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 12 (2020): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v12i0.1155

Abstract

The direct population administration service innovation (Pak Ladi) is an innovation from the Pasuruan Regency Dispendukcapil. This study aims to analyze communication in population administration service innovation. In addition, this study aims to determine the obstacles that occur in communication in direct population administration services (Pak Ladi) in Pasuruan Regency. This research uses structural innovation theory. The method used in this study is a qualitative descriptive method with the technique of determining the informants taken by the author in this study, namely the service implementers (Department of Population and Civil Registration) Pasuruan Regency and the community as recipients of population administration services. The results of this study indicate that Communication on Direct Population Administration Services (Pak Ladi) in Pasuruan Regency is still not optimal. This is due to obstacles such as the lack of socialization from the government to the community and the lack of coordination between agencies. Based on the results of data analysis techniques, namely data collection (data collection), data reduction (data reduction), data presentation (data display), and drawing conclusions or verification (conclutions).
The Relative Advantages of Complaint Services Through the Pas Mantap Application (Pasuruan Aman dan Kondusif): Keuntungan Relatif Pelayanan Pengaduan Melalui Aplikasi Pas Mantap (Pasuruan Aman dan Kondusif) Zubaidah, Siti; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 12 (2020): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v12i0.1156

Abstract

Based on instructions from the Ministry of State Apparatus Empowerment and Bureaucratic Reform (KemenPAN RB) it has implemented a policy that since 2014 is the year of public service innovation. With the increasing demands given by the community regarding excellent public services, innovation is needed to support these demands. Its tangible form, with the launch of the PAS MANTAP application as an application based on public complaint services. The purpose of this study is to determine, describe and analyze the relative advantages of complaint services through the MANTAP PAS application. This research uses descriptive qualitative method. The results in this study are relative advantages shown by the speed of response to each incoming report. Based on the authors' findings regarding the relative advantage that in terms of time, it can cut more time (time efficiency) and in one door that is passed on each report.
Communication in the Implementation of the Family Hope Program in Kediri Regency: Komunikasi Dalam Pelaksanaan Program Keluarga Harapan di Kabupaten Kediri Janah, Alif Lailatul; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 20 (2022): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v20i0.1288

Abstract

This study aims to analyze the implementation of the family of hope program in Tales Village, Ngadiluwih District, Kediri Regency. The type of research used is descriptive qualitative. Data collection techniques were carried out through interviews, observation and documentation. Determination of informants is done by using purposive sampling method. The data analysis technique is done by collecting data, reducing data, presenting data, and drawing conclusions. The results showed that the implementation of the Family Hope Program in Tales Village, Ngadiluwih District, Kediri Regency was quite optimal. Program assistants carry out their duties by continuously coordinating with the village government and conducting regular outreach to beneficiaries. However, there are still obstacles in updating the data which result in delays in disbursement of funds and the appearance of repetitive data and duplicate data.
Time Factor for E-KTP Service Through POS KETANMU at the Population and Civil Registration Office : Faktor Waktu Pelayanan E-KTP Melalui POS KETANMU Di Dinas Kependudukan dan Pencatatan Sipil Silfiatin, Lina; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v21i0.1289

Abstract

The government of the Population and Civil Registration Service of the Mojokerto Regency in implementing E-KTP services through the online service without meeting systems (POS KETANMU) must have a predetermined goal or target. To support the realization of E-KTP services in accordance with standard operating procedures, it must have the right time factor so that this E-KTP services can be carried out quickly and precisely. This study aims to describe the condition of an object of research, namely the E-KTP service through POS KETANMU as it is and based on existing facts. This research method uses a qualitative method with a descriptive approach. The results of the study show that the time factor has provided services to the community and has not received a good response from the community. The public is enthusiastic to hear about the E-KTP service through this online system. However, the implementation process has not yet reached the predetermined time factor. This is due to the lack of orderly service providers in responding to request for public services.
Relative Advantage of Mobile Medical Care (MMC) Aplication Services at Hospital: Keunggulan Relatif Pelayanan aplikasi Mobile Medical Care (MMC) di Rumah Sakit Febriyani, Robiatul; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v21i0.1290

Abstract

The purpose of this study is to determine, describe and analyze the relative advantages of Mobile Medical Care (MMC) services. Qualitative descriptive research method through interviews, observation and documentation. Determination of informants was carried out by purposive sampling method which involved the Head of Medical Records, IT officers, KAURBIN and users of Mobile Medical Care (MMC) application services. Data analysis techniques using Miles and Hubberman through data collection, data reduction, data presentation, drawing conclusions. The results of this study indicate that the service of this relative advantage is indicated by the speed of response to each incoming registration.
Factors Supporting the Quality of One Stop Service at Religious Court Class 1B : Faktor Pendukung Kualitas Pelayanan Terpadu Satu Pintu di Pengadilan Agama Kelas 1B Lailia, Yolla Nur; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v21i0.1296

Abstract

The purpose of this study was to determine and analyze the Supporting Factors of the Quality of One Stop Services Study at the Bangil Religious Court Class 1B, Pasuruan Regency. Qualitative descriptive research methods and data collection techniques through interviews, observation and documentation. Determination of informants is done by purposive sampling method. Data analysis techniques through data collection, data reduction, data presentation, drawing conclusions. The results of this study indicate that the Supporting Factors for the Quality of One-Stop Integrated Service Study at the Bangil Religious Court Class 1B, Pasuruan Regency, have continuous employee direction to improve the competence of employees, one of which can be obtained through coaching. adequate facilities and infrastructure, and employee discipline in implementing SOP (Standard Operating Procedures) services, because discipline is education or training for employees who have focused on developing a good attitude towards work.
The Application Of E-Government Through Online Services (PLAVON) DUKCAPIL (Case study In Kajeksan Village, Tulangan District, Sidoarjo Regency): Penerapan E-Government Melalui Pelayanan Via Online (PLAVON) DUKCAPIL (Studi kasus di Pemerintah Desa Kajeksan Kecamatan Tulangan Kabupaten Sidoarjo Ummaroh, Nur Azizatul; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 22 (2023): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v22i0.1304

Abstract

This qualitative descriptive study aims to explore and describe the implementation of e-government through the use of the Pelayanan Via Online (PLAVON) system in Kajeksan Village, Tulangan Subdistrict, Sidoarjo Regency, Indonesia. The research employed a purposive sampling technique and utilized observations, interviews, and document analysis as data collection methods. Drawing on Indrajit's (2002) theory of e-government implementation, the study focused on three key indicators: legal infrastructure, human infrastructure, and technological infrastructure. The legal infrastructure was supported by the regulatory framework outlined in the Ministry of Home Affairs Regulation No. 7 of 2019 concerning online population administration services. Findings revealed that the implementation of the PLAVON system was effectively carried out in accordance with governmental regulations. However, challenges were identified in terms of public awareness and understanding of the PLAVON system, as well as difficulties in accessing the online services. The study highlights the importance of human infrastructure, emphasizing the need for enhanced knowledge and skills among government employees, as well as the provision of necessary technological facilities. The findings have implications for policymakers and stakeholders seeking to promote efficient and inclusive e-government services in rural communities. Highlights: Effective Implementation: The study showcases the successful implementation of the Pelayanan Via Online (PLAVON) system, emphasizing its compliance with legal regulations and governmental guidelines. Human Infrastructure Challenges: The research highlights the need for enhancing the knowledge and skills of government employees in utilizing the PLAVON system, while addressing the limited awareness and understanding among the local community. Technological Facilities: The study emphasizes the importance of providing necessary technological resources, such as laptops and printers, to enable smooth access and utilization of the PLAVON system in rural areas. Keywords: e-government, PLAVON system, rural communities, implementation, infrastructure.
Enabling Smart Governance: SIPRAJA Service System Implementation: Mewujudkan Tata Kelola Pintar: Implementasi Sistem Layanan SIPRAJA Agustin, Nailul Isnaini; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 23 (2023): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v23i0.1321

Abstract

This study investigates the implementation of SIPRAJA as a manifestation of smart governance in the administration of Suko Village, Sidoarjo Sub-district, Sidoarjo Regency. Employing a descriptive research design with qualitative methodology, data were collected through interviews, documentation, and observation. Findings reveal key aspects for improvement, notably in communication among RT RW entities for more effective dissemination of information to the community. However, the human resource, infrastructure, and disposition factors within SIPRAJA in Sidoarjo Sub-district align effectively with the objectives set by the local government. The village officials in Suko demonstrate optimal performance in service delivery, exhibiting friendly attitudes and assisting residents unfamiliar with the SIPRAJA application. Additionally, the bureaucratic structure ensures clear task allocation and service responsibilities, exemplified by the Village Head's management and the SOP that ensures the issuance of documents without charge, obtainable directly at the village government office. This study underscores the need for enhanced communication strategies while highlighting the successful alignment of resources and bureaucratic structure toward efficient service provision, ultimately advancing the discourse on smart governance implementations in rural settings. Highlights: Improved Communication: Addressing gaps in information dissemination among local entities (RT RW) crucial for community engagement. Efficient Service Provision: Effective utilization of human resources and infrastructure aligned with government objectives. Transparent Bureaucratic Processes: Clear task allocation and SOP ensuring cost-free document issuance, enhancing accessibility for residents. Keywords: Smart Governance, SIPRAJA, Rural Administration, Service Delivery, Bureaucratic Structure
Role of Village Government in Waste Management in Kejapanan Village, Gempol District, Pasuruan Regency: Peran Pemerintah Desa dalam Pengelolaan Sampah di Desa Kejapanan Kecamatan Gempol Kabupaten Pasuruan Tadasi, An Nisa'Reigi; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 24 (2023): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v24i0.1327

Abstract

This qualitative descriptive study investigates waste management in Kejapanan Village, Gempol District, Pasuruan Regency, focusing on the government's role and influencing factors. Employing interviews, observation, and documentation, the research reveals the government's dual role as motivator and facilitator through community empowerment, training, and providing essential facilities. Collaborations with environmental services address staffing shortages. Supporting factors include community appreciation and cooperation, while hindrances involve damaged garbage trucks and insufficient waste management machinery. The implications underscore the need for repairs, additions, and improved collaboration to enhance waste management in Kejapanan Village, offering insights applicable to global waste management challenges Highlight : The study explores the multifaceted role of the government in waste management, emphasizing its function as a motivator and facilitator through community empowerment initiatives. Significant aspects include the provision of essential facilities by the village government, such as warehouses, toilets, and waste-handling machinery, contributing to effective waste management programs. Collaboration with environmental services is identified as a crucial dynamic, addressing staffing shortages and highlighting the importance of inter-agency cooperation for comprehensive waste management solutions Keywords: Waste Management, Government Role, Community Empowerment, Environmental Collaboration, Infrastructure Improvement
Strategi Implementasi Program Smart Indonesia: Strategi Pelaksanaan Kebijakan Program Smart Indonesia Rachmahnia, Lia; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol. 25 No. 1 (2024): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i1.1347

Abstract

This study investigates the implementation of the Smart Indonesia Program (PIP) at Buduran 1 State Vocational School in Sidoarjo Regency using a qualitative descriptive research method. Through interviews, observation, and documentation, data was collected from key informants, including the school principal, administrative staff, and program beneficiaries. The study reveals that PIP is effectively communicated through special events and verbal interactions with students. The school has provided sufficient facilities, such as computers and wifi, and benefits from supportive factors like parental involvement and collaboration between Guidance and Counseling teachers. However, challenges arise from communication gaps between funding agencies and schools, impacting data accuracy. The findings underscore the need for streamlined communication channels to optimize PIP implementation. Highlight : Effective Communication: The study emphasizes the importance of special events and verbal communication in disseminating information about the Smart Indonesia Program, ensuring awareness among students and stakeholders. Facility Provision: Buduran 1 State Vocational School's proactive approach in providing adequate facilities, including computers and wifi, contributes to the successful implementation of the Smart Indonesia Program. Communication Challenges: The research highlights the inhibiting factor of communication gaps between channeling agencies and schools, impacting fund collection and data accuracy, underscoring the need for improved communication channels. Keywords: Smart Indonesia Program, Vocational Education, Implementation Analysis, Communication, Facilities
Co-Authors A Riyadh Umar Balahmar Achmadi, Ruri Adinia, Septa Agustin, Nailul Isnaini Ahmad Riyadh Umar Balahmar Ahmad Riyadh Umar Balahmar, Ahmad Riyadh Umar Akhmad Mulyadi Al Qaddafi, Yngwie Herfi Alif, Deftyana Ainnur Alisyafir Rohmah Amalia Dewi Safitri Amiril, Nur Aprilia, Melly Nia Dwi Aprillia Hartiningtyas Asrori, Maya Dinul Azizah, Putri Amaliatul Azzahra, Adelia Annisa Rahmania Bahlamar, Ahmad Riyadh Umar Chiqmah, Zachiyatul Cholidah, Dian Nur Darmawan, Achmad Firnanda Deny Firmansyah Yonanda Desy Widiyanti Devi Dwi Kristanti Dewi, Kurnia Candra Dhiya Ulhaq, Naufal Alwan Difayanti, Erlidha Catur Dina Auliya Febianti Dinda, Adinda Rahma Anisa Eko Setiawan Eni Rustianingsih Etri Nur Laili Fadilla, Urshella Syintania Faizin, Moh Faizin, Moh. Fatih, M. Faishol Febriyani, Robiatul Feni Sandra, Feni Firda Kristianah Firmansyah, Yoga Ardianto Fransisca, Risa Salsabilla Fristanti, Wanda Dwi Hana Farasastin Hanifah, Ria Harianti, Iis Hendra Sukmana Herawati, Luluk Ikhma, Akhfania Irmawati, Rikha Irtanto Irtanto, Irtanto Isna Fitria Agustina Isnaini Rodiyah Izati, Salsabila Aulia Janah, Alif Lailatul Jayanti, Reina Lies Jiana Walida Khofifatul Ummah Khoirani, Sarah Safira Kurnaini, Alfiatus Fadjar Kurniawati, Christanty Dwi Laili, Etri Nur Lailia, Yolla Nur Lailiyah, Faizzatul Lailul Mursyidah Lely Ika Mariyati Lina Silfiatin Lu'luum Mahknunah Luluk Fauziah Lu’luum Mahknunah Madjid, Radita Andriana Mai Puji Lestari Maryono Mashudi Mashudi Masrucha, Adinda Nur Maulana, Asrul Moh. Faizin Mokhamad Yusuf Chabibi Muhammad Jainul Arifin Mustika, Muhammad Erlangga Surya Muthmainnah, Fuadah Nabila Ayu Bakta Nabila Azza Zhafira Nabilah, Helmina Lingga Nada, Dewi Kusuma Nadhiro, Riza Ayu Nadila, Difta Izza Novitasari, Amelia Vega Nugraha, Ferry Mursyidan Nur Aisyah Nur Bianto Nur Maghfirah Aesthetika Nurainiyah Nurainiyah Nurul Qomariyah Phahlevi , Rifqi Ridlo Phahlevi, Rifqi Ridlo Poppy Febriana Prasetyo, Andika Bujang Prihartini, Intan Purwaningsih , Sri Budi Puspitasari, Monicha Putri Nur Chasan Putri, Berliana Aulia Putri Putri, Cantika Alif Putri, Lusia Sari Yudi Rachmahnia, Lia Rachmawan, Mochammad Arif Rahardi, M. Rendy Rahayu Kristiniati Rahayu Kristiniati Rahcmawati, Fadila Rahmani, Mella Anaya Rahmawati, Riris Dwi Raul, Mohammad Ayub Akbar Rifqi Ridlo Phahlevy, Rifqi Ridlo Rismawati, Pingki Robiatul Febriyani Rochman, Dicky Auliya Rohmah, Alisyafir Romadhona Safitri Sahara, Nyimas Ifada Saputra, Figo Dwi Sari, Risa Yunia Imanda Sarwenda Biduri Sekarini, Putri Normalita Dwi Setianingrum, Syaharani Shobachiyah, Ilmi Silfiatin, Lina Siti Fatima Sabilillah Siti Zubaidah Solicha, Fira Arma Atus Sri Budi Purwaningsih, Sri Budi SUGIYANTO Sulihan, Sulihan Sundus Pramudhita Subekti Susanta, Rahmadhani Rizky Syaharani, Farah Nabilah Syamsudyan, Muhammad Tadasi, An Nisa'Reigi Taurista, Hafni Tiara Rizka Alfiana Tohirin, Muchammad Shobakhut Totok Wahyu Abadi Tyas, Cantika Yulianing U.B, Ahmad Riyadh Udis’tia, Alfiani Ummaroh, Nur Azizatul Wahyuningsih, Yiyin Antias Widiyaningrum, Ayu Wiluyo, Denny Putro Winantoro, Adistin Naidzira Prameswari Wiwik Anggraeni Wulandari, Ike Rahma Yanti, Dwi Krusita Yolla Nur Lailia Yuanita, Nabilla Ananda YuliaSari, Della Putri Zahira, Ghania Nasha