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Journal : Moneter : Jurnal Akuntansi dan Keuangan

ANALISIS PENERAPAN PRINSIP “5C” TERHADAP AKURASI ANALISA KREDIT PADA PT. FIRST INDO AMERICAN LEASING Marwansyah, Sofyan
MONETER - JURNAL AKUNTANSI DAN KEUANGAN Vol 1, No 2 (2014): OKTOBER 2014
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (492.509 KB) | DOI: 10.31294/moneter.v1i2.949

Abstract

The company is one of the economic actors. Leasing or lease is a financial company whose activities provide financing facilities. Definition of the lease based on the Ministry of Finance No.1969 / KMK.01 / 1999 Article 1, the rent-to-business (leasing) is a financing activity in the form of supply of capital goods either lease with the option-business (finance lease) or rental -guna-effort without the option (operating lease) for use by the lessee for a certain period based on periodic payments. nonperforming loans originated from the accuracy of credit analysts conduct analysis on prospective customers, the tighter the analysts to analyze the problem loans will not occur or be minor. In this study the authors will discuss the principles of Applied 5c to the accuracy of the analysis of PT First Indo American Leasing by distributing questionnaires to 30 credit analysts, the results of that discussion dipeoleh There is a strong and direct relationship between the application of the principle of 5c on the accuracy of analysis, where the better implementation 5C principle it will better the accuracy of the analysis of the provision of credit, the amount of analysis accuracy is affected by the application of the principle of 5C in your analysis process credit of 72.10% remaining 27.9% is influenced by other factors and the regression equation Y = 0.480 + 0.919 x is the regression equation significant. Keywords : accuracy analysis, principle 5 C,
ANALISA TINGKAT KEPUASAN NASABAH ATAS PELAYANAN JASA KEUANGAN PERDAGANGAN BERJANGKA PT. “X FUTURES” Marwansyah, Sofyan
MONETER - JURNAL AKUNTANSI DAN KEUANGAN Vol 2, No 1 (2015): APRIL 2015
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (362.941 KB) | DOI: 10.31294/moneter.v2i1.1051

Abstract

Various types of services the company provides to customers either already regulated by law and that the company incentive to provide the best services to customers to improve satisfaction. In the author's purpose to analyze the level of customer satisfaction PT. X Future of the financial services of the company to test the multiple linear regression analysis using the data in the form of questionnaires to 30 (thirty) the customer. Based on the results of the discussion conducted by meode linear regression can be obtained the first result; There is a relationship between the services provided by the company to the Customer satisfaction level of 0961, where the better the service, the higher the level of Customer satisfaction is concerned because of the relationships formed between two (2) is a strong indicator, second; There is the influence of the service provided by the company to the Customer satisfaction level of 0961, where the quality of service provided greatly affect the level of satisfaction of the Customer due to the effect of which is formed between two (2) is a strong indicator and third; that the form of relevant and significant linear equation between the level of service to the Customer satisfaction level with the line equation y = -6.188 + 1,149x Keywords: Service, Customer Satisfaction