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Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Konsumen Pada Layanan Transportasi Online Gojek Di Jakarta Utara Meillid, Hakiki Panreist; Marwansyah, Sofyan
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 1 (2025): Desember 2025 - Februari 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i1.273

Abstract

Technological advancements have triggered major transformations in various sectors, including the transportation industry. Application-based online transportation services service such as Gojek, particularly the GoRide service, have now become one of the preffered solutions for the public. This study aims to explore the influence of service quality and price on consumer satisfaction with Gojek in North Jakarta. The population in this study includes 100 respondents who are users of the GoRide (Gojek) online transportation service in North Jakarta. A simple random sampling technique was used for sampling. Data were collected throught a questionnaire measured using a likert scale. The data were analyzed using data quality tests, classical assumption tests, hypothesis testing, the coefficient of determination test, and regression coefficient test utilizing SPSS version 26 software. The results of the study indicate that service quality has a significant partial influence on consumer satisfaction. Price also has a significant influence on consumer statisfaction. Simultaneously, service quality and price have a significant influence on consumer satisfaction.
Pengaruh Motivasi dan Kesejahteraan Karyawan Terhadap Kinerja Karyawan di PT Lemo Express Transindo Daeli, Susina; Marwansyah, Sofyan
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 2 (2026): Maret 2026 - Mei 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i2.286

Abstract

This study aims to determine the influence of motivation and well-being on performance. The research hypothesis tested is that there is a significant influence between motivation and well-being on performance at PT. Lemo Express Transindo. The research methods used were observation, questionnaires, and documentation studies. The observation technique involved direct observation of employees at work. The questionnaire technique involved distributing questionnaires to 31 employees to collect data by asking each employee to answer the statements listed in the questionnaire. The documentation study technique involved taking photographs during the observation. To determine the extent of the influence of motivation and employee well-being on performance, the authors used quantitative techniques, including validity and reliability tests, classical assumptions, multiple linear regression, t-tests, F-tests, and coefficient of determination tests, all processed using SPSS 2025. The results showed that partially, work motivation and employee well-being had no significant effect on employee performance. However, simultaneously, work motivation and employee well-being significantly influenced employee performance, contributing 30%, while the remainder was influenced by other factors outside the study
Pengaruh Motivasi Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan PT Bank Rakyat Indonesia KC Mabes TNI Cilangkap Hafizah, Aulya Nur; Marwansyah, Sofyan
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 2 (2026): Maret 2026 - Mei 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i2.298

Abstract

This study aims to determine the influence of motivation and work environment in the company PT Bank Rakyat Indonesia Branch Office of the TNI Headquarters in Cilangkap. The population used in this study were 50 employees of the company. The data collection technique used a Google Form questionnaire and data processing using SPSS 25 with a probability sampling method. Data testing was carried out by data analysis, classical assumption test, T test, F test, coefficient of determination and correlation (R-Square). The results of the study showed that partially work motivation (X1) did not have a significant effect on employee performance (Y) and had a calculated t value of 0.394 <t table 2.011 and a Sig value of 0.695> 0.05. Then the work environment variable (X2) partially has a significant effect on employee performance (Y) and has a calculated t value of 2.324 > t table 2.011 and a Sig value of 0.025 < 0.05. Furthermore, it is known that simultaneously the work motivation variable (X1) and the work environment (X2) have a significant effect on the employee performance variable (Y) with a calculated f value of 6.342 > f table 3.20 and a Sig value of 0.004 < 0.05. The multiple linear regression equation is Y = 19.539 + 0.059X1 + 0.209X2.
Pengaruh Beban Kerja dan Motivasi Kerja Terhadap Kinerja Pegawai pada Badan Penghubung Provinsi Maluku di Jakarta Putri, Cynthia Reffiana; Kurniasari, Rani; Marwansyah, Sofyan; Agustina, Teni
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 22, No 1 (2024): Maret 2024
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v22i1.21451

Abstract

Penelitian yang dilakukan pada Badan Penghubung Provinsi Maluku di Jakarta, dengan adanya beban kerja dan motivasi kerja pegawai sering bekerja lembur untuk menyelesaikan tugas dan tanggung jawabnya dan kurang pemberian motivasi sehingga dapat menurunkan tingkat kinerja kerja pada pegawai. Tujuan dari pengkajian ini ialah untuk mengetahui Pengaruh Beban Kerja dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Badan Penguhubung Provinsi Maluku di Jakarta. Jenis penelitian yang digunakan adalah penelitian kuantitaitf, menggunakan sumber data primer dan skunder. Teknik pengambilan sampel ini menggunakan Non-probability Sampling dengan memakai Sampling Jenuh. Sampel dalam penelitian ini sejumlah 32 pegawai pada Badan Penghubung Provinsi Maluku di Jakarta. Metode analisis data yang digunakan ialah model analisis regresi linear berganda dengan memakai alat bantu SPSS 26.0. Hasil dalam penelitian ini menjelaskan bahwa: 1) Beban Kerja (X1) berpengaruh positif dan signifikan secara parsial terhadap Kinerja Pegawai (Y) pada Badan Penghubung Provinsi Maluku di Jakarta. 2) Motivasi Kerja (X2) berpengaruh positif dan signifikan secara parsial terhadap Kinerja Pegawai (Y) pada Badan Penghubung Provinsi Maluku di Jakarta. 3) Beban Kerja (X1) dan Motivasi Kerja (X2) berpengaruh positif dan signifikan secara simultan terhadap Kinerja Pegawai (Y) pada Badan Penghubung Provinsi Maluku di Jakarta.
HOW EASE OF PAYMENT AND DISCOUNT IN E-COMMERCE INFLUENCE ON CONSUMER PURCHASE DECISIONS Ety Nurhayaty; Dede Suleman; Mohamad Trio Febriyantoro; Ida Zuniarti; Sri Rusiyati; Sofyan Marwansyah; Aprilia Puspasari; Lukman Hakim
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 3 (2023): May
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i3.885

Abstract

The growth of e-commerce is very rapid in today's era, giving rise to intense competition and efforts to increase consumers in an e-commerce are not easy efforts. Therefore, many advantages are now being offered by e-commerce, including the ease of payment and the many discounts that are provided. So research on these two variables is important to see the effect on consumer purchasing decisions. In this study using 100 sample 3 variables and 15 indicators and using SPSS analysis tools. The results showed that the ease of payment or the ease of payment has an effect on purchasing decisions and discounts also have an effect on consumer purchasing decisions. Therefore efforts to increase ease of payment and discounts are the right strategy for e-commerce to increase sales.
THE EFFECT OF EASE OF USE, RISKS TOWARDS CONSUMER DECISIONS WHEN SHOPPING ONLINE Suleman, Dede; Dedi Suharyadi; Sofyan Marwansyah; Susan Rachmawati; Sri Rusiyati; Sabil Sabil
Dinasti International Journal of Economics, Finance & Accounting Vol. 1 No. 4 (2020): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v1i4.548

Abstract

The presence of various alternative shopping places makes consumers choose one of the available shopping places. Therefore this study aims to analyze the relationship between ease and risk of consumer decisions to buy fashion products, especially in online retail. the population in this study is large and the number is not known with certainty, so in the non probalitiy research that is using sampling quota sampling techniques with survey methods with a total sample of 100 respondents from the city of Jakarta with criteria respondents aged over 18 years in the area of DKI Jakarta and have bought products online. The results of the study stated that ease of use has a significant influence on consumer decisions. While the risk turns out to influence consumer decisions in shopping online. The results of this study can be another reference for further research.
Pengaruh Literasi Keuangan, Sikap Keuangan, Dan Gaya Hidup Konsumtif Terhadap Pengelolaan Keuangan Generasi Z Di Era Digital Marwansyah, Sofyan; Kurniasari, Rani; Agustina, Teni; Lestari, Nurlaela Eva Puji
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pengelolaan keuangan pribadi menjadi faktor penting dalam mencapai stabilitas dan kesejahteraan jangka panjang. Generasi Z, sebagai kelompok usia produktif, dikenal memiliki kemampuan adaptasi tinggi terhadap perkembangan teknologi dan gaya hidup yang dinamis, meskipun tingkat literasi keuangan mereka masih tergolong rendah. Penelitian ini bertujuan untuk mengevaluasi pengaruh literasi keuangan, sikap terhadap keuangan, dan gaya hidup konsumtif terhadap pengelolaan keuangan generasi Z di era digital. Data dikumpulkan melalui survei dan dianalisis menggunakan metode statistik untuk menilai kontribusi masing-masing variabel. Hasil menunjukkan bahwa literasi keuangan memberikan pengaruh signifikan sebesar 23,10%, sikap keuangan sebesar 63,40%, sementara gaya hidup konsumtif memberikan dampak negatif sebesar 5,03% terhadap pengelolaan keuangan generasi Z. Ketiga variabel tersebut secara bersama-sama menjelaskan 80,5% variasi pengelolaan keuangan, sedangkan 19,5% dipengaruhi faktor lain yang tidak diteliti. Temuan ini menekankan perlunya peningkatan literasi keuangan dan pembentukan sikap keuangan positif untuk mendukung pengelolaan keuangan yang lebih sehat di kalangan generasi Z, sambil memperhatikan dampak negatif dari gaya hidup konsumtif.