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All Journal EDULITE: Journal of English Education, Literature and Culture Ekonomi Bisnis Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Akademika : Jurnal Manajemen, Akuntansi, dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Martabe : Jurnal Pengabdian Kepada Masyarakat JOURNAL OF SCIENCE AND SOCIAL RESEARCH JURNAL LENTERA BISNIS Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Pengabdian Masyarakat Asia Journal of Economics and Business UBS Jurnal Pengabdian Masyarakat Formosa (JPMF) Jurnal Pengabdian Masyarakat Tjut Nyak Dhien Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Journal of Educational Management Research
Murtianingsih
Akuntansi, Fakultas Ekonomi Dan Bisnis Institut Teknologi Dan Bisnis Asia Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analysis Of The Effect Of NPL, Der And Asset Growth On Banking Profitability Before & During Covid-19 Listed On Idx Budhi Setiawan; Agus Rahman Alamsyah; Murtianingsih Murtianingsih
Jurnal Indonesia Sosial Teknologi Vol. 4 No. 9 (2023): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v4i9.730

Abstract

The COVID-19 virus threatens the safety of the public so the government takes the policy of PSBB or the policy of Large Scale Social Restriction that suppresses the Indonesian economy. Indonesia’s economic growth at the time of the COVID-19 pandemic underwent contractions that led to economic growth of only 2.07% from the average before COVID-19 above 5.00%. The performance of the Nasional Banking sector which is the pillar of the economy in Indonesia also affected the covid-19 pandemic. The general bank’s profitability statistics-ROA statistics released by the financial service authority during the COVID-19 pandemic experienced a significant decline, The average profitability of ROA before the COVID-19 pandemic of 2.5% down to 1.5% during the COVID-19 pandemic. Researchers compared the performance of national banking in this case the public bank over several independent variables against dependent variables before and during the covid-19 pandemic. The purpose of the research is: 1. To find out the influence of Non-Performing Loan (NPL) on profitability on national banking before and during the COVID-19 pandemic, 2. To find out the influence of Debt To Equity Ratio (DER) on the profitability of national banking before and during the COVID-19 pandemic, 3. To find out the influence of asset growth on profitability in national banking before and during the COVID-19 pandemic, 4. To find out the influence of Non-Performing Loan (NPL), Debt-to debt-equity ratio (DER), and asset growth simultaneously on profitability in national banking before and during the COVID-19 pandemic. The method used in this study is quantitative with secondary data sources.
PELATIHAN e-SPT PPH 21 KEPADA PESERTA DIDIK LEMBAGA PENDIDIKAN WEARNES MALANG Yuniar Fitriyani; Murtianingsih Murtianingsih; Tin Agustina Karnawati
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 6, No 8 (2023): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v6i8.2995-3001

Abstract

Semakin berkembangnya teknologi informasi di berbagai bidang tak terkecuali masalah perpajakan, Direktorat Jenderal Pajak (DJP) memperkenalkan aplikasi elektronik sistem penerimaan negara melalui e-SPT PPh 21 sebagai sarana untuk mempermudah perusahaan dalam melakukan penghitungan dan pelaporan PPh 21 karyawannya sebagai usaha mengoptimalkan efisiensi proses. Penghitungan dan pelaporan dapat dilakukan secara otomatis dengan menggunakan sistem komputer, sehingga data dapat diinput dengan cepat dan akurat dibanding cara manual yang berisiko akibat kesalahan manusia. Perusahaan membutuhkan SDM yang berkompeten mengisi SPT PPh 21, sehingga merupakan peluang bagi lulusan sekolah maupun lembaga pendidikan luar sekolah karena ketrampilan mengoperasikan e-SPT PPh 21 dapat membantu perusahaan melaporkan kewajiban membayar pajak karyawannya dan menghindari potensi masalah hukum terkait perpajakan. Permasalahan yang dihadapi lembaga pendidikan adalah terkait keterbatasan kemampuan peserta didik dalam mengoperasikan aplikasi e-SPT PPh 21 dan kekhawatiran pihak lembaga pendidikan terhadap ketidakmampuan peserta didik bersaing di dunia kerja. Melihat pentingnya kompetensi perpajakan berbasis komputerisasi, mendorong tim PKM Institut Asia untuk mengadakan pelatihan e-SPT PPh 21 dengan tujuan agar peserta didik dapat mengetahui konsep dasar penghitungan PPh 21 dan dapat mengisi SPT PPh 21 atas penghasilan yang diterima pegawai perusahaan. Metode pelaksanaan pengabdian dengan cara workshop, tanya jawab  fitur aplikasi dan praktek langsung mengoperasikan aplikasi e-SPT PPh 21 di laboratorium komputer dengan bantuan panduan rekaman video tutorial yang diupload pada channel youtube. Hasil kegiatan pengabdian ini menunjukkan kemampuan peserta dalam menginstal aplikasi, mencetak SSP dan SPT PPh 21 dalam bentuk cetak fisik (print out) maupun soft-file 90% berkemampuan baik dan 10% berkemampuan sedang. Sedangkan kemampuan dalam membuat dan mengimpor data file csv sebanyak 80% berkemampuan baik dan 20% berkemampuan sedang.
Analyzing the Impact of Leadership Style and Organizational Culture on Teacher Performance with Motivation as an Intervening Variable Maria Mellanie Rosari Chandra; Murtianingsih Murtianingsih; Widi Dewi Ruspitasari
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1982

Abstract

This study aims to examine the influence of leadership style and organizational culture on teacher performance, with motivation as an intervening variable. The research employed a quantitative approach using non-probability purposive sampling, involving 30 teachers as respondents. Data were collected through an online questionnaire and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4 to assess validity, reliability, and structural relationships. The findings reveal that leadership style does not have a significant direct effect on teacher performance or motivation, and organizational culture does not directly influence teacher performance. However, organizational culture has a positive and significant effect on motivation, and motivation significantly influences teacher performance. The mediation analysis indicates that motivation does not significantly mediate the relationship between leadership style or organizational culture and teacher performance. These results highlight that teacher motivation plays a central role in improving performance, implying that educational management should prioritize strategies that strengthen motivational factors alongside developing effective leadership practices and supportive organizational cultures.
Examining the Effects of Work-Life Balance and Supervisor Support on Turnover Intention: The Mediating Role of Job Satisfaction David J M Nainggolan; Murtianingsih; Widi Dewi R
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.2000

Abstract

This study investigates the effect of work-life balance and supervisor support on turnover intention, with job satisfaction serving as a mediating variable among employees of PT PLN (Persero) Pusat Sertifikasi. Grounded in social exchange theory and organizational behavior perspectives, this research addresses employee retention issues within a state-owned enterprise context. A quantitative explanatory design was employed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data was collected from 80 employees through structured questionnaires and analyzed using SmartPLS 3. The results demonstrate that work-life balance and supervisor support have a positive and significant effect on job satisfaction. Work-life balance also exerts a significant direct effect on turnover intention. However, supervisor support and job satisfaction do not significantly affect turnover intention. Furthermore, mediation analysis confirms that job satisfaction does not mediate the relationship between the independent variables and turnover intention. These findings indicate that turnover intention in public sector organizations is shaped not only by attitudinal factors but also by structural and organizational conditions. This study contributes to the empirical development of human resource management literature and provides managerial implications for strengthening employee retention strategies
Competitive Enhancement Assistance Through Patient-Oriented Marketing Strategy to ISHK Medica Eye Clinic Managerial Team in Batu City Lussia Mariesti Andriany; Murtianingsih; Titania Dwiandini
Jurnal Pengabdian Masyarakat Vol. 7 No. 1 (2026): Jurnal Pengabdian Masyarakat
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpm.v7i1.2854

Abstract

Purpose: Enhancing the competitiveness of ISHK Medica Eye Clinic through assistance in the marketing area, specifically patient-based orientation marketing strategies. Method: This community service was held through focus group discussion (FGD) with the managerial team of ISHK Medica Eye Clinic. The FGD was held two times: the first one explored the initial situation in the clinic, and the second one was purposed to assist the managerial team in terms of patient-based orientation marketing strategy. Practical Applications: The main output of this community service is marketing strategy based on the needs of patients. This strategy is willing to enhance the visibility of the clinic in the future so that potential patients will recognize this clinic as their healthcare option. Conclusion: Marketing strategy is significantly important for ISHK Medica Eye Clinic since they just launched their service in September 2025. This strategy should be continuously monitored since patients’ demand will change rapidly.
Pengaruh Digital Leadership, Literasi Teknologi, Dan Fasilitas Digital Terhadap Kinerja Pengajaran Guru Di Sekolah Dasar Rabbaanii Islamic School Hari Prasetyo; Fathorrahman Fathorrahman; Murtianingsih Murtianingsih
Jurnal Pendidikan Indonesia Vol. 6 No. 8 (2025): Jurnal Pendidikan Indonesia (Japendi)
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i8.8543

Abstract

This study aims to analyze the influence of digital leadership, technological literacy, and digital facilities on teaching performance of teachers at Rabbaanii Islamic Elementary School. The research uses a quantitative approach with multiple linear regression analysis techniques. The research sample consisted of 40 teachers using saturated sampling technique. Data were collected through questionnaires that had been tested for validity and reliability, then analyzed using SPSS. The results show that simultaneously, digital leadership, technological literacy, and digital facilities have a significant effect on teacher teaching performance with a contribution of 51.7%. Partially, only technological literacy proved to have a significant effect on teacher teaching performance (sig. 0.000 < 0.05), while digital leadership (sig. 0.214 > 0.05) and digital facilities (sig. 0.088 > 0.05) did not have a significant effect. These findings indicate that teachers' readiness and ability to use technology plays an important role in improving the quality of teaching processes. The research provides implications for school administrators to strengthen digital literacy programs for teachers and improve more participatory digital leadership strategies as well as optimize the utilization of digital facilities.
Pengaruh Total Quality Management dan Budaya Organisasi terhadap Kinerja dengan Motivasi Kerja sebagai Variabel Intervening pada Sare Hotel Yogyakarta Hendityo Suryo Devanto; Fathorrahman Fathorrahman; Murtianingsih Murtianingsih
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 5 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i5.8018

Abstract

 Penelitian ini berjudul pengaruh total quality management dan budaya organisasi terhadap kinerja dengan motivasi kerja sebagai variabel intervening pada Sare Hotel Yogyakarta. Persaingan industri perhotelan di Yogyakarta yang semakin ketat menuntut peningkatan kinerja karyawan, namun penerapan total quality management dan budaya organisasi belum sepenuhnya mampu mendorong motivasi kerja secara optimal. Penelitian ini bertujuan menganalisis pengaruh TQM dan budaya organisasi terhadap kinerja karyawan, baik secara langsung maupun melalui motivasi kerja sebagai variabel intervening pada Sare Hotel Yogyakarta. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data dikumpulkan melalui kuesioner yang disebarkan kepada seluruh karyawan Sare Hotel Yogyakarta yang berjumlah 45 orang dan berasal dari 11 departemen, sehingga teknik pengambilan sampel yang digunakan adalah sampling jenuh. Analisis data dilakukan menggunakan path analysis dengan bantuan program SPSS serta uji Sobel untuk menguji pengaruh mediasi. Hasil penelitian menunjukkan bahwa TQM, budaya organisasi, dan motivasi kerja berpengaruh signifikan dan positif terhadap kinerja karyawan. Selain itu, TQM dan budaya organisasi juga berpengaruh signifikan terhadap motivasi kerja. Motivasi kerja terbukti mampu memediasi secara signifikan pengaruh TQM terhadap kinerja karyawan, namun tidak mampu memediasi pengaruh budaya organisasi terhadap kinerja karyawan.
The Influence of Work Discipline, Motivation and Work Environment on the Performance of Mining Supervisors at PT. Cristian Eka Pratama, East Kalimantan Aditya Aditya; Fathurrahman Fathurrahman; Murtianingsih Murtianingsih
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 19, No. 5 : Al Qalam (September 2025)
Publisher : Sekolah Tinggi Ilmu Al-Qur'an (STIQ) Amuntai Kalimantan Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35931/aq.v19i5.5530

Abstract

This research examines the influence of work discipline, motivation, and work environment on the performance of mining supervisors at PT. Cristian Eka Pratama, East Kalimantan. The mining industry in Indonesia has experienced rapid growth, especially in Kalimantan, which is rich in coal reserves. Given the important role of mining supervisors, this study aims to analyze how work discipline, motivation, and work environment affect supervisor performance. This research is crucial as mining supervisors face high-risk work environments and must adhere to safety standards while managing daily operations. The study uses quantitative methods with multiple linear regression analysis to explore how these factors—work discipline, motivation, and work environment—contribute to performance. Data were collected through surveys and analyzed to determine the impact of these factors on performance. The results of the study show that work discipline, work motivation, and work environment have a significant impact on supervisor performance. It is expected that these results will provide valuable insights into improving human resource management in the mining sector, particularly in enhancing supervisor performance.
Pengaruh Kompetensi Dan Digitalisasi Terhadap Kinerja Enjinir Yang Dimediasi Oleh Budaya Perusahaan Pada Pt. Pln (Persero) Pusat Manajemen Proyek Di Semarang Yopi Herdian Mintara; Murtianingsih Murtianingsih; Fathorrahman Fathorrahman
Journal of Economics and Business UBS Vol. 15 No. 1 (2026): Journal of Economics and Business UBS
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/zh8maq21

Abstract

PLN (Persero) Pusat Manajemen Proyek (PLN PUSMANPRO) di Semarang adalah perusahaan yang bergerak di bidang manajemen konstruksi, manajemen proyek, dan Quality Assurance and Quality Control. Proses bisnis ini tentunya menuntut kompetensi, khusunya kompetensi teknik yang tinggi, sehingga enjinir PLN PUSMANPRO merupakan sumber daya manusia yang penting. Digitalisasi merupakan praktek yang saat ini makin diandalkan karena dinilai mampu meningkatkan efektivitas dan efisiensi. Tujuan penelitian ini adalah untuk mengetahui pengaruh kompetensi dan digitalisasi terhadap kinerja enjinir, dimediasi oleh budaya perusahaan. Data diolah dengan analisa jalur dengan bantuan software SmartPLS Versi 4. Teknik pengambilan sampel adalah metode sampling jenuh atau sensus, dimana keseluruhan 42 orang enjinir PLN PUSMANPRO dijadikan sampel pada penelitian ini. Hasil penelitian menunjukkan bahwa untuk pengaruh langsung terdapat pengaruh positif dan signifikan dari kompetensi terhadap budaya perusahaan, terdapat pengaruh positif dan signifikan dari digitalisasi terhadap budaya perusahaan, terdapat pengaruh positif dan signifikan dari kompetensi terhadap kinerja enjinir, terdapat pengaruh positif dan signifikan dari digitalisasi terhadap kinerja enjinir, serta terdapat pengaruh positif dan signifikan dari budaya perusahaan terhadap kinerja enjinir. Selanjutnya, untuk pengaruh tidak langsung terdapat pengaruh positif dan signifikan antara kompetensi terhadap kinerja enjinir setelah dimediasi budaya perusahaan, serta terdapat pengaruh positif dan signifikan dari digitalisasi terhadap kinerja enjinir setelah dimediasi budaya perusahaan.
The mediating role of competitive advantage in linking creativity and innovation culture to MSMEs’ business performance in Malang City: A mixed-method study Muhammad Hidayat; Andi Ririn Oktaviani; Hardiyanty Askar; Murtianingsih Murtianingsih; Lussia Mariesti Andriany; Widya Dewi Anjaningrum
EduLite: Journal of English Education, Literature and Culture Vol 11, No 1 (2026): February 2026
Publisher : Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/e.11.1.313-328

Abstract

Micro, Small, and Medium Enterprises (MSMEs) operate in increasingly competitive environments that require sustained creativity and innovation to achieve superior performance. This study examined the mediating role of competitive advantage in the relationship between creativity, innovation culture, and business performance of MSMEs in Malang City. A mixed-method explanatory design was employed to provide both contextual depth and empirical validation. The qualitative phase involved semi-structured interviews with key stakeholders, including government representatives, MSME community leaders, and business owners, to explore ecosystem-based innovation dynamics. The quantitative phase collected survey data from 120 MSME actors selected through purposive sampling, using structured questionnaires adapted from validated measurement scales. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results demonstrated that creativity and innovation culture did not directly influence business performance; however, both variables significantly affected performance indirectly through competitive advantage. These findings indicate a full mediation effect, suggesting that internal creative and innovative capacities translate into superior performance only when transformed into strategic competitive positioning. The study extends the Resource-Based View and Schumpeterian innovation perspective by empirically validating the mediating mechanism within a local MSME ecosystem context. Practically, the results highlight the importance of strengthening innovation culture and strategic differentiation to enhance MSME competitiveness.
Co-Authors Aditya Aditya Agus Rahman Alamsyah Anastasia Puji Lestari Andi Ririn Oktaviani Budhi Setiawan David J M Nainggolan Fathorrahman Fathurrahman Fathurrahman Feranika Noviyanti Hanif, Rifki Hardiyanty Askar Hari Prasetyo Hendityo Suryo Devanto Hera Vernando Ike Kusdyah Rachmawati Iqbal Saladin Harahap Leonardus Jelanu Lussia Mariesti Andriany Marcella Dhea Harin Kusumaningsih Maria Mellanie Rosari Chandra Moh. Bukhori Moh. Bukhori Mohammad Bukhori Muhammad Hidayat NUR ELIF Nurul Fitri Nurmasita Tin Agustina Karnawati Titania Dwiandini Widi Dewi Ruspitasari Widya Dewi Anjaningrum Yazid Bahuwa Yolanda Yolanda Yopi Herdian Mintara Yuniar Fitriyani Yunus Handoko