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Beyond Job Satisfaction: Examining the Effects of Transformational Leadership and Organizational Culture on Employee Performance in Public Healthcare Nurul Fitri Nurmasita; Murtianingsih Murtianingsih; Rifki Hanif
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.2980

Abstract

This study aims to examine the effects of transformational leadership and organizational culture on employee performance through the mediating role of job satisfaction among employees in the Supporting Healthcare Services Unit of RSUD Sleman. A quantitative explanatory research design was employed using a census sampling technique involving 47 employees, with 46 valid responses analyzed. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling Partial Least Squares (SEM-PLS) with SmartPLS 4. The findings reveal that transformational leadership and organizational culture significantly improve job satisfaction. However, neither transformational leadership nor organizational culture has a significant direct effect on employee performance. Furthermore, job satisfaction does not significantly influence employee performance and fails to mediate the relationships between the independent variables and employee performance. These findings indicate that employee performance in supporting healthcare services is influenced by factors beyond leadership, organizational culture, and job satisfaction. The study extends Stewardship Theory and provides practical insights for strengthening competency development, performance evaluation systems, and organizational effectiveness in public hospitals.
PENGARUH GAYA KEPEMIMPINAN KEPALA SEKOLAH, SUPERVISI DAN KOMPETENSI GURU TERHADAP KINERJA GURU SD STRADA CABANG JAKUTTIM Leonardus Jelanu; Widi Dewi Ruspitasari; Murtianingsih Murtianingsih
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 7 No. 4 (2024): November 2024
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v7i4.2055

Abstract

This study aims to identify and analyze: 1) The influence of the headmaster's leadership style on the performance of elementary school teachers at SD Strada Branch North-East Jakarta. 2) The influence of supervision on the performance of elementary school teachers at SD Strada Branch North-East Jakarta. 3) The influence of teacher competence on the performance of elementary school teachers at SD Strada Branch North-East Jakarta. 4) The influence of the principal’s leadership style, teacher competence, and supervision on the performance of elementary school teachers at SD Strada Branch North-East Jakarta.The sampling method used is purposive sampling. Respondents in this study are all elementary school teachers at SD Strada Branch North-East Jakarta. Data collection is conducted through the distribution of questionnaires via Google Form. The research results indicate that the headmaster's leadership style variable does not significantly influence the performance of elementary school teachers at SD Strada Branch North-East Jakarta. Similarly, the supervision variable also does not significantly influence their performance. However, the teacher competence variable has a positive and significant influence on their performance. The variables of headmaster's leadership style, supervision, and teacher competence together significantly influence the performance of elementary school teachers at SD Strada Branch North-East Jakarta. Keyword: Headmaster's Leadership Style, Supervision, Teacher Competence, Teacher Performance.
Pengaruh Motivasi Kerja, Pelatihan, Pengalaman Kerja dan Promosi Jabatan Terhadap Kinerja Guru SMP di Strada Cabang Tangerang Anastasia Puji Lestari; Widi Dewi Ruspitasari; Murtianingsih Murtianingsih
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 7 No. 4 (2024): November 2024
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v7i4.2056

Abstract

The teachers' performance is the result or achievement of work carried out by teachers based on the competence on their duties and responsibilities as teachers. Teachers' performance is important in an educational institution; it can influence the progress of the institution. Perkumpulan Strada is one of the educational institutions that has a vision and mission to create superior and character-building students. The purpose of this study is to determine whether work motivation, training, work experience, and job promotion affects the performance of junior high school teachers at Perkumpulan Strada Cabang Tangerang. The research used multiple linear regression method with the assistance of SPSS 29 software. The sampling method involved purposive sampling with 74 respondents. The study used online data collection by google form and hypothesis testing to validate the research. The results showed that work motivation and training do not significantly affect the performance of junior high school teachers in Perkumpulan Strada Cabang Tangerang, but work experience and job promotion do. Whereas, those variables can simultaneously affect the performance of junior high school teachers in Perkumpulan Strada Cabang Tangerang. Keyword: Work's Motivation, Training, Work's Experience, Promotion, Tecahers' Performance
THE INFLUENCE OF WORK CULTURE, WORKLOAD, AND EMPLOYEE ENGAGEMENT ON THE PERFORMANCE OF STATE CIVIL APPARATUS AT THE REGIONAL DEVELOPMENT PLANNING, RESEARCH, AND INNOVATION AGENCY (BAPPERIDA) OF LAMANDAU REGENCY, CENTRAL KALIMANTAN PROVINCE Feranika Noviyanti; Yunus Handoko; Murtianingsih Murtianingsih
Jurnal Maneksi Vol. 15 No. 3 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i3.4061

Abstract

Introduction: Public demands for bureaucratic accountability and efficiency require improvement of government agency effectiveness. However, fluctuating and suboptimal performance of State Civil Apparatus (Aparatur Sipil Negara/ASN) personnel remains a major challenge in achieving organizational targets and ensuring public services. This study analyzes the influence of work culture, workload, and employee engagement on the performance of ASN personnel at the Regional Development Planning, Research, and Innovation Agency (Bapperida) of Lamandau Regency, Central Kalimantan Province.Methods: This quantitative explanatory study used a census (saturated sampling) technique, including all 54 employees of Bapperida Lamandau Regency employees as respondents. Data were collected through a structured questionnaire using a four-point forced-choice Likert scale and analyzed through validity and reliability testing, classical assumption testing, multiple linear regression, the coefficient of determination (R²), the t-test, and the F-test using IBM SPSS version 25/26. Results showed that work culture, workload, and employee engagement each had a positive and significant partial effect on employee performance. Collectively, the three variables also exerted a positive and significant simultaneous effect. The coefficient of determination (R²) of 0.709 indicated that 70.9 percent of the variation in employee performance was jointly explained by work culture, workload, and employee engagement; the remaining 29.1 percent was attributable to variables outside the model, including competence, compensation, and communication. Work culture was the most dominant factor influencing performance. Result: These findings suggest that strengthening organizational values, managing workloads appropriately, and fostering employee engagement are strategic measures for improving civil-service performance in local government planning agencies. Keywords: Employee Engagement; Employee Performance; State Civil Apparatus; Work Culture, Workload
PENGARUH SOCIAL PROOF, HARGA, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PRODUK FASHION PADA E-COMMERCE SHOPEE DENGAN KEPERCAYAAN SEBAGAI VARIABEL INTERVENING Marcella Dhea Harin Kusumaningsih; Widi Dewi R; Murtianingsih
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 4 (2026): August 2026 (1)
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i4.7083

Abstract

This study aims to analyze the direct and indirect effects of Social proof, Price, and Service Quality on Purchase Decisions for fashion products on the Shopee e-commerce platform in West Jakarta, with Trust serving as an intervening variable. A quantitative approach was employed using a probability sampling technique, specifically cluster random sampling. The population in this study comprised Generation Z consumers in West Jakarta who actively purchase fashion products on Shopee at least twice. Primary data were collected via Google Forms online questionnaires distributed to 100 eligible respondents. Data processing and analysis were conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) based on path analysis utilizing SmartPLS 4.0. The hypothesis testing results indicate that directly, Social proof, Price, and Service Quality have a positive and significant effect on Trust. Furthermore, Social proof, Service Quality and Trust have a positive and significant effect on Purchase Decisions. Conversely, Price does not have a significant direct effect on Purchase Decisions. In the mediation analysis, E-Trust is proven to significantly mediate the effect of Service Quality on Purchase Decisions. On the other hand, Trust fails to mediate the effect of both Social proof and Price on Purchase Decisions (no mediation). These findings suggest that for Gen Z consumers, reliable Service Quality serves as a critical foundation in fostering trust that drives final purchasing actions, whereas Social proof and Price exert direct influences without necessarily requiring the formation of Trust beforehand.