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All Journal Jurnal Pendidikan Teknologi dan Kejuruan PAKAR Pendidikan Jurnal Pengabdian Masyarakat (ABDIRA) Smart Society: Community Service and Empowerment Journal
Nazarwin Nazarwin
Politeknik Pelayaran Sumatera Barat
Aerospace Engineering Humanities Computer Science & IT Education Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Nursing Social Sciences Other

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Exploring community satisfaction in building an innovative android-based mobile survey application for people travelling to Mentawai Island Nazarwin, Nazarwin; Hasnur, Juliandri; Kurniawan, Edi
Jurnal Pendidikan Teknologi Kejuruan Vol 7 No 1 (2024): Regular Issue
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jptk.v7i1.35823

Abstract

This research aims to develop and evaluate an android-based mobile survey application to measure passenger satisfaction with transportation service standards to Mentawai Island. The application that has been developed will help in the evaluation process so that the improvement of sea transportation services can be improved. This study used the 4D development model and involved 30 passengers of the Mentawai Fest Ship as research subjects. The research instruments used were a validation questionnaire and a practicality test. A survey of public satisfaction with transportation services to Mentawai Island using an Android-based application will be developed, implemented, and evaluated. The results show that the application effectively meets the community's needs, shows high validity, and provides a convenient feedback mechanism for users. Overall, these findings contribute to efforts aimed at improving the quality of transportation services and the overall passenger experience.
Inovasi Pengembangan Bahan Ajar Kewirausahaan Berbasis Learning Management System di Politeknik Pelayaran Sumatera Barat Nazarwin, Nazarwin; Kurniawan, Edi; Kurniawan, M.
PAKAR Pendidikan Vol 23 No 1 (2025): Published in January 2025
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/pakar.v23i1.663

Abstract

This study aimed to develop an entrepreneurship teaching module utilizing a Learning Management System (LMS) to enhance the learning process at the Politeknik Pelayaran Sumatera Barat. The module was designed using the ADDIE model, encompassing analysis, design, development, implementation, and evaluation phases. The research involved 72 students from the Marine Transportation program in the odd semester of the 2024/2025 academic year. Material and media experts conducted validation using observation sheets and questionnaires. The findings indicated that the LMS-based module achieved excellent validity, with an average expert validation score of 91.2%.Furthermore, students' responses regarding usability, ease of use, and user satisfaction were categorized as "very good," with an average score of 89.7%. The module enhanced learning flexibility and student engagement through interactive and relevant content like e-business planning and business feasibility studies. This module is expected to improve the quality of entrepreneurship education and better prepare students to face the challenges of the business world. Future research could explore integrating AI and AR technologies to enrich the learning experience and conduct longitudinal evaluations to assess its impact on learning outcomes and skill development.
Exploring community satisfaction in building an innovative android-based mobile survey application for people travelling to Mentawai Island Nazarwin, Nazarwin; Hasnur, Juliandri; Kurniawan, Edi
Jurnal Pendidikan Teknologi Kejuruan Vol 7 No 1 (2024): Regular Issue
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jptk.v7i1.35823

Abstract

This research aims to develop and evaluate an android-based mobile survey application to measure passenger satisfaction with transportation service standards to Mentawai Island. The application that has been developed will help in the evaluation process so that the improvement of sea transportation services can be improved. This study used the 4D development model and involved 30 passengers of the Mentawai Fest Ship as research subjects. The research instruments used were a validation questionnaire and a practicality test. A survey of public satisfaction with transportation services to Mentawai Island using an Android-based application will be developed, implemented, and evaluated. The results show that the application effectively meets the community's needs, shows high validity, and provides a convenient feedback mechanism for users. Overall, these findings contribute to efforts aimed at improving the quality of transportation services and the overall passenger experience.
The Impact of Service Quality and Service Loyalty on the Users Satisfaction at PT. Adhigana Pratama Mulya Batam Nazarwin, Nazarwin; Putra, Riki Wanda; Silen, Adhi Pratistha; Nugraha, Markus Asta Patma; Aldebaran, M. Fitriansyah; Sakti, Muhammad Rizky Prima
Smart Society Vol. 5 No. 2 (2025): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v5i2.808

Abstract

In an increasingly competitive service industry, understanding the determinants of user satisfaction is essential for organizational growth and customer retention. This study aims to examine the effects of service quality and service loyalty on user satisfaction at PT. Adhigana Pratama Mulya Batam. Employing a quantitative ex-post facto design, data were collected through questionnaires distributed to 200 respondents, consisting of ship crew members as direct users of the company’s services. The data were analyzed using multiple linear regression with the SPSS application. The results reveal that both service quality (t(197) = 4.419 > 1.984, p < 0.001) and service loyalty (t(197) = 9.957 > 1.984, p < 0.001) have significant positive effects on user satisfaction, while their combined influence is also statistically significant (F(2, 197) = 96.379 > 3.00, p < 0.001). These findings indicate that higher levels of service quality and employee loyalty lead to greater user satisfaction. The study suggests that the company should strengthen employee training, enhance user engagement, and continuously improve global service standards. Future research should incorporate additional factors such as infrastructure, technological facilities, pricing competitiveness, and brand image to obtain a more comprehensive understanding of user satisfaction
Penerapan Aplikasi Extraordinary CBT pada Penilaian Akhir Semester di MAN 3 Padang Pariaman Edi Kurniawan; Nazarwin Nazarwin; Muhammad Kurniawan; Juliandri Hasnur; Miftahul Rizka; Yogi Yogi
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 6, No 2 (2026): Abdira
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v6i2.1225

Abstract

This community service program aims to enhance the skills of teachers and staff at MAN 3 Padang Pariaman in implementing the Extraordinary Computer Based Test (CBT) application for the final semester assessment. The main issue faced by the school was the manual paper-based test system, which was time-consuming, error-prone, and inefficient. Through a technical guidance (Bimtek) program, participants received theoretical and practical training on managing the CBT application, including question creation, participant data input, exam simulation, and automatic result processing. The activity was conducted over two days with 40 participants consisting of teachers and administrative staff. The evaluation results showed that 85% of participants strongly agreed that the application was easy to use, effective, and capable of improving exam efficiency. Furthermore, the implementation of this application increased students’ learning motivation and improved teachers’ professionalism in managing technology-based assessments. Therefore, this program successfully enhanced the participants’ digital competence and provided an innovative solution for the learning evaluation system at MAN 3 Padang Pariaman.
Co-Authors Abda Abda Aldebaran, M. Fitriansyah Edi Kurniawan Hasnur, Juliandri Juliandri Hasnur M. Kurniawan, M. Markus Asta Patma Nugraha Miftahul Rizka Muhammad Kurniawan Muhammad Rizky Prima Sakti, Muhammad Rizky Prima Putra, Riki Wanda Silen, Adhi Pratistha Yogi Yogi