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All Journal Jurnal Pendidikan Teknologi dan Kejuruan PAKAR Pendidikan Jurnal Pengabdian Masyarakat (ABDIRA) Smart Society: Community Service and Empowerment Journal Maritime Park: Journal Of Maritime Technology and Socienty Relevance: Journal of Management and Business International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Jurnal Cakrawala Bahari
Nazarwin Nazarwin
Politeknik Pelayaran Sumatera Barat
Aerospace Engineering Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Nursing Social Sciences Other

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Ship Crew Behavior, Maritime Safety Culture, and Shipping Operational Performance Putra, Riki Wanda; Wirza, Elfira; Nazarwin, Nazarwin; Ardian, Dede
Maritime Park: Journal of Maritime Technology and Society Volume 5, Issue 1, 2026
Publisher : Department of Ocean Engineering, Faculty of Engineering, Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62012/mp.vi.47535

Abstract

The purpose of this study is to examine how crew behavior affects shipping operational performance when maritime safety culture is used as a mediating variable. Using Flin's (2008) crew behavior instrument, Xi et al.'s (2025) safety culture instrument, and BIMCO Shipping's (2020) operational performance KPIs, data were collected through a questionnaire survey of 343 commercial ship crews in Indonesia, using a 1–5 Likert scale. External model testing (validity and reliability) and internal model testing (R2, f2, SRMR, and hypotheses) were conducted with SEM-PLS using SmartPLS 4. The results show that crew behavior has a significant impact on maritime safety culture (β = 0.936; p < 0.001). However, the direct impact on operational performance was small (β = 0.208; p < 0.018). These findings confirm that crew behavior only has an optimal impact when it is internalized into the organization's safety culture, so shipping companies need to strengthen safety policies, continuous training, safety-based leadership, and non-punitive reporting systems. Theoretically, this study expands the literature on safety management by showing that the ever-changing interaction between human elements and organizational culture determines how effective maritime organizations are.
Penerapan Aplikasi Extraordinary CBT pada Penilaian Akhir Semester di MAN 3 Padang Pariaman Kurniawan, Edi; Nazarwin, Nazarwin; Kurniawan, Muhammad; Hasnur, Juliandri; Rizka, Miftahul; Yogi, Yogi
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 6, No 2 (2026): Abdira
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v6i2.1225

Abstract

This community service program aims to enhance the skills of teachers and staff at MAN 3 Padang Pariaman in implementing the Extraordinary Computer Based Test (CBT) application for the final semester assessment. The main issue faced by the school was the manual paper-based test system, which was time-consuming, error-prone, and inefficient. Through a technical guidance (Bimtek) program, participants received theoretical and practical training on managing the CBT application, including question creation, participant data input, exam simulation, and automatic result processing. The activity was conducted over two days with 40 participants consisting of teachers and administrative staff. The evaluation results showed that 85% of participants strongly agreed that the application was easy to use, effective, and capable of improving exam efficiency. Furthermore, the implementation of this application increased students’ learning motivation and improved teachers’ professionalism in managing technology-based assessments. Therefore, this program successfully enhanced the participants’ digital competence and provided an innovative solution for the learning evaluation system at MAN 3 Padang Pariaman.
The Impact of Service Quality and Service Loyalty on the Users Satisfaction at PT. Adhigana Pratama Mulya Batam Nazarwin Nazarwin; Riki Wanda Putra; Adhi Pratistha Silen; Markus Asta Patma Nugraha; M. Fitriansyah Aldebaran; Muhammad Rizky Prima Sakti
Smart Society Vol. 5 No. 2 (2025): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v5i2.808

Abstract

In an increasingly competitive service industry, understanding the determinants of user satisfaction is essential for organizational growth and customer retention. This study aims to examine the effects of service quality and service loyalty on user satisfaction at PT. Adhigana Pratama Mulya Batam. Employing a quantitative ex-post facto design, data were collected through questionnaires distributed to 200 respondents, consisting of ship crew members as direct users of the company’s services. The data were analyzed using multiple linear regression with the SPSS application. The results reveal that both service quality (t(197) = 4.419 > 1.984, p < 0.001) and service loyalty (t(197) = 9.957 > 1.984, p < 0.001) have significant positive effects on user satisfaction, while their combined influence is also statistically significant (F(2, 197) = 96.379 > 3.00, p < 0.001). These findings indicate that higher levels of service quality and employee loyalty lead to greater user satisfaction. The study suggests that the company should strengthen employee training, enhance user engagement, and continuously improve global service standards. Future research should incorporate additional factors such as infrastructure, technological facilities, pricing competitiveness, and brand image to obtain a more comprehensive understanding of user satisfaction
Strategies for Enhancing Job Satisfaction: The Influence of Rewards, Work-Life Balance & Coworker Support Nazarwin Nazarwin; Riki Wanda Putra; Bambang Hermanto; Syafni Yelvi Siska
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 9 No. 1 (2025): July - December Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmesh.v9i1.3286

Abstract

This study aims to examine the effects of rewards, work–life balance, and coworker support on employee job satisfaction. Employing a quantitative design with independent samples t tests, the research population comprised all employees of Politeknik Pelayaran Sumatera Barat in 2025 (150 persons), with a purposive sampling technique based on percentage to select respondents. So, the pilot sample is 37 persons, and the research sample is 113 persons. A structured questionnaire was used to measure the variables of recognition, work–life balance, coworker support, and job satisfaction, and data were analyzed using SPSS. The findings reveal that rewards, work–life balance, and coworker support significantly influence job satisfaction (t-calculated > t-critical; 21.849, 14.508, 21.991 > 1.66). Rewards also impact work–life balance, which in turn affects coworker support, although they do not directly influence it. Implications of this research suggest that implementing a structured reward system can be an effective strategy to enhance job satisfaction in vocational education settings. Future studies are advised to employ mixed methods designs and broaden the sample to multiple institutions to verify and generalize these results. It is recommended that the management of Politeknik Pelayaran Sumatera Barat develop and implement integrated reward programs and flexible work policies to optimize employee well-being and productivity.
Co-Authors Abda Abda Adhi Pratistha Silen Ardian, Dede Bambang Hermanto Edi Kurniawan Elfira Wirza Imanto, Frenki Juliandri Hasnur M. Fitriansyah Aldebaran M. Kurniawan, M. Mahendra, Harry Markus Asta Patma Nugraha Muhammad Rizky Prima Sakti Nisa, Hanifah Aulia Prasetya, Pandu Putra, Riki Wanda Riki Wanda Putra Rino Rino Rizka, Miftahul Seno, Abdi Siringoringo, Cristian Jeferson Sukatin, Sukatin Syafni Yelvi Siska Yogi, Yogi Yunia Wardi