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The Influence of Job Stress and Job Satisfaction onEmployee Turnover Intention with Organizational Commitment as an Intervening Variable at PT. Petronesia Benimel (HKI Group) Susanto Sagita Putra, Dwi; Farida Ferine, Kiki
International Journal of Social Science, Education, Communication and Economics (SINOMICS JOURNAL) Vol. 2 No. 5 (2023): December
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sj.v2i5.217

Abstract

This research aims to see the influence of job stress and job satisfaction on employee turnover intentions with organizational commitment as an intervening variable at PT. Petronesia Benimel (HKI Group), the type of research used is quantitative, the research was carried out at the PT Organization. Petronesia Benimel (HKI Group), the population in this research is 70 employees, the sample used is the entire population, namely 70 employees, the sampling technique used is a saturated sampling technique, the research data source uses primary data, data collection by distributing questionnaires, research model What is used is analytical tools, and the research measuring tool uses Smart PLS version 3.3. The results of this research are as follows: Job Satisfaction has a positive and significant effect on Organizational Commitment with an original sample value of 0.787 and a p value of 0.000. Job Satisfaction has a positive and significant effect on Turnover Intention with an original sample value of 0.638 and a p value of 0.000. Organizational Commitment has a positive and significant effect on Turnover Intention with an original sample value of 0.264 and a p value of 0.029. Job Stress has a positive and insignificant effect on Organizational Commitment with an original sample value of 0.019 and a p value of 0.849. Job Stress has a negative and insignificant effect on Turnover Intention with the original sample -0.175 and p value 0.182. Job Satisfaction has a positive and significant effect on Turnover Intention through Organizational Commitment with the original sample being 0.208 and p value 0.017. Job Stress has a positive and insignificant effect on Turnover Intention through Organizational Commitment with the original sample of 0.005 and a p value of 0.896.
Analysis of the Use of Information Technology and Organizational Culture on Employee Performance with Competence as an Intervening Variable at the Panca Budi Development University, Medan Firmansyah, Firmansyah; Farida Ferine, Kiki; Nizamuddin, Nizamuddin
International Journal of Social Science, Education, Communication and Economics (SINOMICS JOURNAL) Vol. 2 No. 5 (2023): December
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sj.v2i5.239

Abstract

The purpose of this research is to determine and analyze the use of information technology and organizational culture on employee performance with competency as an intervening variable. The type of research carried out was associative quantitative, the research was carried out at the Panca Budi Development University, Medan. The research population was 153 employees and the research population was all sampled and the sampling technique was a census sample. The research model used is Pahat analysis and research calculation tools using Smart PLS 3.3.3. The data collection techniques used were questionnaires and surveys. Based on the results of research that has been carried out and data analysis as explained in the previous chapter, the following conclusions from the research results are presented as follows: Information Technology has a positive and significant effect on Competency. Organizational culture has a positive and insignificant effect on competence. Information Technology has a positive and significant effect on Employee Performance. Organizational culture has a positive and insignificant effect on employee performance. Competency has an insignificant positive effect on employee performance. Information Technology has a positive and insignificant effect on Employee Performance through Competency. Organizational culture has a positive and insignificant effect on employee performance through competency.
The Influence of Human Resource Quality on Employee Performance with Competence as an Intervening Variable at BPJS Employment Tanjung Morawa Branch and Pematang Siantar Branch Timbul H Manullang, Hendrik; Farida Ferine, Kiki
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 3 No. 1 (2024)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v3i1.2247

Abstract

Human Resources (HR) are very important and must be possessed in an effort to achieve organizational or company goals. Human resources are the main element of an organization compared to other resource elements such as capital and technology, because humans themselves control other factors. The problem that occurs as a phenomenon in the BPJS Employment organization Tanjung Morawa and Pematang Siantar Branches is that the quality of human resources is still not good, meaning that organizational goals have not been achieved, the lack of training and knowledge makes employees less qualified in responding to their work so that employee performance is inadequate and they have to do a lot of training. , not all employees also have good competence in their abilities so that there is still a lot of work not completed on time. The results of this research are as follows: Competence has a positive and significant effect on employee performance with an original sample value of 0.498 and ap value of 0.000 < 0.05 . HR quality has a positive and significant effect on employee performance with an original sample value of 0.445 and ap value of 0.000 <0.05. Human resource quality has a positive and significant effect on competency with an original sample value of 0.814 and ap value of 0.000 <0.05. HR quality has a positive and significant indirect effect on employee performance through competency with an original sample value of 0.405 and ap value of 0.000.
The Influence of Competency, Integrity and Organizational Culture on Employee Performance with Job Satisfaction as An Intervening Variable at BPJS Employment Kisaran Branch and Palu Branch Offices (Central Sulawesi) Hatoguan Pasaribu, Fridholin; Farida Ferine, Kiki
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 3 No. 1 (2024)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v3i1.2258

Abstract

This research aims to examine the influence of competency, integrity and organizational culture on employee performance with job satisfaction as an intervening variable. The phenomenon that occurs at BPJS Employment in the range and in Palu is that there is still a lack of employee competency so that employee performance is not optimal. There are employees who are competent but there are not many. This is because the organizational culture is bad and uncontrolled so that employee integrity is also compromised. In this incident, many employees feel dissatisfied with the organization's attention to its employees is the reason why employees do not express their abilities to the organization because the organization does not treat employees well to the point that employees limit themselves to working at BPJS Employment in the range and city of Palu. The results of this research are as follows: Organizational Culture has a positive and significant effect on Job Satisfaction with an original sample value of 0.397 and ap value of 0.000. Organizational culture has a positive and significant effect on employee performance with an original sample value of 0.233 and ap value of 0.002. Integrity has a positive and significant effect on Job Satisfaction with an original sample value of 0.357 and ap value of 0.000. Integrity has a positive and insignificant effect on employee performance with an original sample value of 0.069 and ap value of 0.171. Job satisfaction has a positive and significant effect on employee performance with a value of 0.644 and a value of 0.000. Competency has a positive and significant effect on Job Satisfaction with an original sample value of 0.194 and ap value of 0.009. Competency has a positive and insignificant effect on employee performance with an original sample value of 0.023 and ap value of 0.383. Organizational Culture has a positive and significant indirect effect on Employee Performance through Job Satisfaction with an original sample value of 0.256 and ap value of 0.000. Integrity has a positive and significant indirect effect on employee performance through job satisfaction with an original sample value of 0.230 and ap value of 0.000. Competency has a positive and significant indirect effect on employee performance through job satisfaction with an original sample value of 0.125 and ap value of 0.020.
The Influence of Competency and Motivation on Job Satisfaction with Work Discipline as an Intervening Variable in BPJS Employment Pematang Siantar Branch and Kisaran Branch Satiandra Putra Dalimunthe, Ferry; Farida Ferine, Kiki
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 3 No. 1 (2024)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v3i1.2259

Abstract

This research was conducted to examine the influence of competency and motivation on job satisfaction with work discipline as an intervening variable. This type of research uses quantitative, primary data sources as the data source, the collection technique used is quantitative. The population used was 80 employees. The sample used was also 80 employees using a saturated sampling technique. The research model used is method analysis. The results of this research are as follows: Work Discipline has a positive and significant effect on Job Satisfaction with an original sample value of 0.390 and ap value of 0.000 <0.05. Competence has a positive and insignificant effect on Work Discipline with an original sample value of 0.071 and ap value of 0.257 > 0.05. Competency has a positive and significant effect on Job Satisfaction with an original sample value of 0.234 and ap value of 0.001 < 0.05. Motivation has a positive and significant effect on Work Discipline with an original sample value of 0.722 and ap value of 0.000 <0.05. Motivation has a positive and significant effect on Job Satisfaction with an original sample value of 0.377 and ap value of 0.000 <0.05. Competency has an indirect positive and insignificant effect on Job Satisfaction through Work Discipline with an original sample value of 0.028 and ap value of 0.262. Motivation has a positive and significant influence on Job Satisfaction indirectly through Work Discipline with an original sample value of 0.281 and ap value of 0.000.
THE INFLUENCE OF PRINCIPAL LEADERSHIP ROLE AND TEACHER PROFESSIONALISM IN IMPROVING TEACHER PERFORMANCE IN MATARAM CITY WITH EDUCATIONAL QUALITY MANAGEMENT AS A MEDIATION VARIABLE Jayadi, Usman; Farida Ferine, Kiki; Alfahmi, Muhammad
Berajah Journal Vol. 4 No. 10 (2025): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i10.421

Abstract

This study aims to explore the influence of school leadership and teacher professionalism on the improvement of teacher performance in Mataram City, with educational quality management as a mediating variable. The research employs a quantitative approach and uses purposive sampling techniques. Data were collected from all respondents, grouped according to established criteria, tested on each variable, and analyzed using the Partial Least Squares (PLS) method. The results show that the first hypothesis, which states that there is an influence of school leadership on educational quality, is rejected. The second hypothesis, indicating that teacher professionalism affects educational quality, is accepted. The third hypothesis, stating that school leadership impacts teacher performance, is also accepted. The fourth hypothesis, which asserts that teacher professionalism influences teacher performance, is accepted. However, the fifth hypothesis, which indicates the effect of educational quality on teacher performance, is rejected. Conversely, the sixth hypothesis, stating that school leadership significantly influences teacher performance through educational quality, is rejected. In contrast, the seventh hypothesis, indicating that teacher professionalism affects teacher performance through educational quality, is accepted.
The Influence of Human Resource Quality and Work-Life Balance on Employee Performance with Job Satisfaction as a Moderating Variable at BPJS Ketenagakerjaan Branch Offices in Medan Raya Delima Rumahorbo, Juliani; Farida Ferine, Kiki
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 2 (2024): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This research aims to see the direct and indirect influence between the variables of human resource quality, work-life balance, performance and job satisfaction. This type of research uses quantitative, this research was conducted at BPJS Employment Branch Offices throughout Medan Raya. The population of this study was 132 employees and the sample used was the entire population using a saturated sampling technique. The data source used is a primary data source and data collection was carried out by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measuring tool. The results of this research are that the Quality of Human Resources has a positive and significant effect on Employee Performance with an original sample value of 0.593 and a P value of 0.000. This means that the quality of human resources has a positive influence on the company and the quality of human resources influences the company's performance significantly. Work-life balance has a positive and insignificant effect on employee performance with an original sample value of 0.041 and a p value of 0.698. This means that Work Life Balance is not able to improve employee performance for the company. Job Satisfaction has a positive and significant effect on Employee Performance with an original sample value of 0.590 and a P value of 0.000 Job Satisfaction is able to moderate the influence of Human Resource Quality on Employee Performance indirectly with the original sample result being 0.277 and p value 0.013. This means that job satisfaction is an intervening variable because it can influence HR quality on employee performance indirectly. Job Satisfaction is able to moderate the influence of Human Resource Quality on Employee Performance indirectly with an original sample value of 0.159 and a p value of 0.168. This means that job satisfaction is an intervening variable that is unable to influence Work Life Balance on employee performance indirectly.
The Influence of Work Discipline and Teamwork on Employee Performance with Organizational Citizenship Behavior as an Intervening Variable at BPJS Branch Offices in Medan Raya Susy Deliana, Lasmaida; Farida Ferine, Kiki
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 2 (2024): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This study aims to analyze the direct and indirect effects of work discipline, teamwork, organizational citizenship behavior (OCB), and employee performance at the BPJS Ketenagakerjaan Branch Office in Medan Raya. The research uses a quantitative approach with a population of 82 employees. The sampling technique used is a saturated sample, where the entire population is used as the sample for this study. Data collection was carried out through questionnaires as the primary data source. The research model was analyzed using path analysis with Smart PLS version 3.3.3. The results of the study indicate that work discipline has a positive but insignificant effect on employee performance, with an original sample value of 0.585 and a P-value of 0.218. On the other hand, work discipline has a negative and significant effect on OCB, with an original sample value of -0.949 and a P-value of 0.000. Teamwork shows a negative but insignificant effect on employee performance, with an original sample value of -0.694 and a P-value of 0.304. However, teamwork has a positive and significant effect on OCB, with an original sample value of 1.720 and a P-value of 0.000. Furthermore, OCB has a positive and significant effect on employee performance, with an original sample value of 1.024 and a P-value of 0.003. Work discipline also has a negative and significant effect on employee performance through OCB, with an original sample result of -0.981 and a P-value of 0.011. Teamwork has a positive and significant effect on employee performance through OCB, with an original sample value of 1.775 and a P-value of 0.001. Thus, OCB plays a crucial role as an intervening variable that mediates the effects of work discipline and teamwork on employee performance.
Performance Determinants Amal Maulana, Ikhlasul; Farida Ferine, Kiki
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 2 (2024): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This research aims to examine the influence of organizational culture and individual characteristics on the performance of employees of BPJS Ketenagakerjaan Aceh Raya Branch Office with work experience as a moderating variable. The type of research that researchers use is quantitative research. The population and sample in this research are all permanent employees at PT. BPJS Employment Banda Aceh Branch Office has 70 employees (saturated sample). Data analysis in this research uses Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results of this research are as follows: Organizational culture has a positive and significant effect on employee performance with an original sample value of 0.334 and a p value of 0.007. Individual Character has a positive and insignificant effect on Employee Performance with an original sample value of 0.382 and a p value of 0.069. Work Experience has a positive and insignificant effect with an original sample value of 0.258 and a p value of 0.147. Organizational culture has a positive and insignificant effect on employee performance and work experience is not able to moderate it with the original sample result being 0.079 and p value 0.671. Individual characteristics have a negative and insignificant effect and are moderated by work experience with an original sample value of -0.084 and a p value of 0.597.
Determinants of Organizational Commitment Helena Br Sigalingging, Netty; Farida Ferine, Kiki
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 2 (2024): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

In this study, researchers wanted to see the direct and indirect effects between the variables of skills and emotional intelligence as independent variables and work motivation as a moderating variable and Organizational Commitment as the dependent variable. This type of research uses quantitative, this research was conducted at BPJS Employment North Sumatra Region. The population of this study were 60 employees and the sample used was the entire population using the saturated sample technique. The data source used is primary data source and data collection is done by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measurement tool. The results of this study are as follows work skills have a positive and insignificant effect on work motivation with an original sample value of 0.275 and p values of 0.381. Job skills have a positive and significant effect on organizational commitment with an original sample value of 0.580 and p values of 0.000. Emotional intelligence has a positive and significant effect on work motivation with an original sample value of 0.570 and p values of 0.001. Emotional intelligence has a positive and insignificant effect on organizational commitment with an original sample value of 0.117 and p values of 0.612. Emotional intelligence has a positive and significant effect on organizational commitment through work motivation directly with original sample results of 0.179 and p values of 0.001. Job skills have a positive and insignificant effect on organizational commitment through work motivation with an original sample value of 0.181 and p values of 0.388.