Article Per Year (5 Year)
p-Index From 2021 - 2026
2.092
P-Index
This Author published in this journals
All Journal JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Asia Jurnal Humaniora dan Ilmu Pendidikan Takuana: Jurnal Pendidikan, Sains, dan Humaniora Journal of Social Knowledge Education (JSKE) Journal of Social Sciences and Cultural Study
Ponto, Iriane Sosiawaty
Unknown Affiliation
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 13 Documents
Search

 1   2 
Analysis of DigiDes Use and Community Satisfaction in Halong Village: Public Service and Local Governance Perspective Wael, Jefri; Soselisa, Pieter Sammy; Ponto, Iriane Sosiawaty
Journal of Social Knowledge Education (JSKE) Vol. 7 No. 1 (2026): January
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v7i1.2414

Abstract

Purpose of the study: This study aims to analyze how the use of the DigiDes digital village service application influences community satisfaction in Negeri Halong, Baguala District, Ambon City. Methodology: This study employed a quantitative approach using a structured questionnaire distributed to DigiDes users. Data were processed using the IBM SPSS Statistics 25 software, utilizing validity tests, reliability tests, descriptive analysis, and simple linear regression to measure the influence of the application on community satisfaction. Main Findings: The results showed that the use of the DigiDes application has a positive and significant influence on community satisfaction, particularly in terms of service efficiency, accessibility, and accuracy. Increased use of DigiDes corresponds to higher satisfaction levels, indicating strong community acceptance of digital public services. These findings suggest improvements in village governance through more transparent and responsive services, strengthened state–citizen relations, and ongoing digital-based social transformation at the village level. Novelty/Originality of this study: This study provides new insights into how digital village service applications operate in small-scale community settings, specifically in Negeri Halong. It contributes to the development of knowledge on grassroots digital governance and demonstrates how localized digital innovations can enhance service quality and citizen satisfaction in rural and semi-urban Indonesian contexts.
Pengaruh Sarana dan Prasarana terhadap Pelayanan kepada Masyarakat di Kantor Kepolisian Sektor (Polsek) Salahutu Kabupaten Maluku Tengah Arista, Natasya; Ponto, Iriane Sosiawaty; Patty, Julia Theresia
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 4 (2026): Takuana (January-March)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i4.337

Abstract

This study aims to analyze the influence of facilities and infrastructure on public service delivery at the Salahutu Sector Police Office, Central Maluku Regency. A quantitative approach with a survey method was employed. Data were collected through questionnaires distributed to all personnel of the Salahutu Police Sector as respondents. The research instruments were developed based on indicators of facilities and infrastructure and service quality, and the data were analyzed using simple linear regression. The results indicate that facilities and infrastructure have a significant influence on the quality of public services. Adequate and well-managed facilities support work effectiveness and enhance the professionalism of service delivery within the police institution. These findings highlight the importance of strengthening facilities and infrastructure as a strategic effort to improve police service quality, particularly in areas with diverse geographical and social characteristics.
Pengaruh Pengawasan terhadap Ketertiban Lalu Lintas Angkutan Umum di Kota Ambon Dinata, Ochy Satya; Soselisa, Pieter Sammy; Ponto, Iriane Sosiawaty
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 4 (2026): Takuana (January-March)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i4.365

Abstract

This study examines the effect of supervision on public transportation traffic order in Ambon City. Public transportation plays a crucial role in urban mobility, where traffic order is essential to ensure safety and service quality. This research employs a quantitative approach using survey data collected from public transport drivers and relevant stakeholders. Data were analyzed using statistical methods, including a partial t-test and coefficient of determination. The results indicate that supervision has a positive and statistically significant effect on traffic order (t = 3.726; p < 0.001). However, the coefficient of determination shows a very low explanatory power, with an R Square value of 0.001, indicating that supervision explains only 0.1% of the variation in traffic order. This suggests that traffic order is largely influenced by other factors beyond supervision, such as driver awareness, traffic culture, and supporting infrastructure. Despite its limited contribution, supervision remains a significant instrument in encouraging compliance and reducing traffic violations. Strengthening supervisory practices is therefore necessary to support more orderly public transportation management in Ambon City.
Co-Authors Ahmad Rosandi Sakir Alhamid, Rugaya Arista, Natasya Dinata, Ochy Satya Fadli, Zul Manupassa, Enjel Ohoiwutun, Stanislaus Kostka Patty, Julia Theresia Rahanra, Ivonny Yeany Rengifurwarin, Zainal Abidin Silawane, Naifa Nabila Soselisa, Pieter S. Suripatty, Chiquitita Anastasya Bernadine Wael, Jefri Waisappy, Jeanly WAISAPY, Jeanly