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All Journal JPM: JURNAL PENGABDIAN MASYARAKAT Jurnal Kolaboratif Sains SIMBOL : Jurnal Administrasi Publik dan Pemerintahan Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Indonesia Bergerak: Jurnal Hasil Kegiatan Pengabdian Masyarakat Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan Karya Nyata: Jurnal Pengabdian Kepada Masyarakat ALMURTADO: Journal of Social Innovation and Community Service
Nailul Ulah Al Chumairoh Machfud
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Penguatan Etika dan Budaya Integritas Aparatur Negara: Upaya Meningkatkan Kepercayaan Publik terhadap Pelayanan Pemerintah Didit Darmawan; Achmad Fatkhur Rokman; Juniar, Nanda Devi; Yusrenicha Retna Ningsih; Nailul Ulah Al Chumairoh Machfud
Jurnal Administrasi Publik dan Pemerintahan Vol. 5 No. 1 (2026): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Publisher : LPPM STISIP IMAM BONJOL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55850/simbol.v5i1.374

Abstract

This study analyzes the relationship between the application of ethical values in public service and the integrity of state apparatus on the level of public trust. The study uses a qualitative approach through a literature review of various scholarly sources from the last two decades. The results of the study indicate that the application of ethical values such as justice, accountability, transparency, and professionalism can increase public trust in the government. Conversely, the low integrity of the state apparatus will hurt the quality of public service, encouraging the growth of corrupt practices, bureaucratic inefficiency, service discrimination, and the decline of the merit system and public trust. This study also describes various efforts that the government can undertake to build and strengthen a culture of integrity within the state apparatus, including: enforcement of regulations and strict sanctions, continuous ethics training, implementation of a merit system in recruitment and promotion, public involvement in oversight, and exemplary bureaucratic leadership. These findings confirm that strengthening a culture of integrity and ethics must be a top priority in the bureaucratic reform agenda to realize professional, clean, and trusted public services.
Co-Authors Abdul Quddus Salam Achmad Fatkhur Rokman Adi Herisasono Agus Setyawanto Amir Bandar Abdul Majid Ananda Ainia Anjani Anggi Windra Kusuma Asyhari Dewi Qurrota A’yun Didit Darmawan Dwi Astutiek Erni Wijayanti Eva Khusnia Arianti Farida Nabilah Fayola Issalillah Febriarsita Eka Sasmita Hariani, Mila Ita Ayu Wulandari Juniar, Nanda Devi Laila Badriyah Masfufah Masfufah Masfufah Miftakul Arief Mirza Elmy Safira Muhammad Yusron Maulana El-Yunusi Mujia Yahdillah Nelud Darajaatul Aliyah Nunik Hidayati Nur Sa’adatut Daraini Nurul Hadi Rahayu Mardikaningsih Roidatus Shofiyah Sakia Amanda Deviana Putri She Fira Azka Arifin Siti Kholidatur Rodiyah Siti Kholidatur Rodliyah Siti Nur Halizah SUWITO SUWITO Uswatun Chasanah WULANDARI Yeni Vitrianingsih Yuliastutik Yuliastutik Yusrenicha Retna Ningsih Zhunnun Qothrunnada