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All Journal Panrannuangku Jurnal Pengabdian Masyarakat Vokatek : Jurnal Pengabdian Masyarakat Journal of Embedded Systems, Security and Intelligent Systems Journal of Vocational, Informatics and Computer Education Jurnal MEKOM: Media Komunikasi Pendidikan Kejuruan Innovation and Applied Education Journal Journal of Applied Artificial Intelligence in Education
Annajmi Rauf
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Humanities Computer Science & IT Education Engineering Health Professions Library & Information Science Social Sciences Other

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Journal : Journal of Vocational, Informatics and Computer Education

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Analisis Pengaruh Chatbot AI terhadap Pengalaman Mahasiswa Menggunakan E-commerce Israwati Hamsar; Nur Febrianti; Amelia Uswatun Khasanah; Annajmi Rauf; Elma Nurjannah
Journal of Vocational, Informatics and Computer Education Vol 2, No 2 (2024): Desember 2024
Publisher : PT. Lontara Digitech Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61220/voice.v2i2.20247

Abstract

As e-commerce platforms increasingly adopt AI technologies, the effectiveness of chatbot integration in enhancing user experience among students remains underexplored. This study aims to analyze the impact of AI-powered chatbots on the shopping experience of university students in Makassar. Using a quantitative approach, data were collected via structured questionnaires from 88 student respondents and analyzed through descriptive and inferential methods. The findings reveal that students perceived the chatbot as highly capable of solving complex inquiries, offering relevant solutions, and delivering efficient service. The chatbot's responsiveness and ease of use received high average scores, indicating strong user satisfaction. Furthermore, the chatbot positively influenced customer satisfaction, including increased purchase intention and likelihood to recommend. These results suggest that AI chatbots significantly contribute to enhancing service quality in e-commerce and should be strategically utilized to meet the expectations of young digital consumers.
Analisis Tingkat Penerimaan Mahasiswa terhadap Pembelajaran Online berbasis Gamifikasi Pada Perguruan Tinggi Petrus Jacob Pattiasina; Ilma Wulansari Hasdiansa; Annajmi Rauf; Nur Alamsyah; Sulpiani; Siti Auliyani Saleh
Journal of Vocational, Informatics and Computer Education Vol 2, No 1 (2024): Juni 2024
Publisher : PT. Lontara Digitech Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61220/voice.v2i1.24

Abstract

Pembelajaran daring sering kali menghadapi tantangan terkait motivasi dan keterlibatan mahasiswa. Tujuan penelitian ini adalah untuk menganalisis tingkat penerimaan mahasiswa terhadap pembelajaran daring berbasis gamifikasi. Penelitian ini menggunakan metode kuantitatif dengan desain cross-sectional, mengumpulkan data melalui kuesioner dari 64 responden. Hasil penelitian menunjukkan bahwa elemen gamifikasi, khususnya aspek philanthropist dan socializer, memberikan dampak terbesar terhadap motivasi dan partisipasi mahasiswa dengan nilai rata-rata 3,96 dan 3,9. Sebaliknya, aspek achiever dan explorer memiliki pengaruh yang lebih kecil. Penelitian ini menyimpulkan bahwa penerapan gamifikasi dapat meningkatkan keterlibatan mahasiswa dalam pembelajaran daring, dan menyarankan penelitian lebih lanjut untuk mengeksplorasi faktor-faktor individu yang mempengaruhi penerimaan gamifikasi.
Co-Authors Ade Alfian Ahmad Aiman Sanjaya Amelia Uswatun Khasanah Andi Baso Kaswar Andi Baso Kaswar Andi Dio Nurul Awalia Andi Fitri Novianti Andika Isma Arsyanda Asham Bin Jamaluddin Dedi Risaldi Desitha Cahya Devi Miftahul Jannah Elma Nur Jannah Elma Nurjannah Ilma Wulansari Hasdiansa Irwansyah Suwahyu Israwati Hamsar Jannah, Devi Miftahul M. Miftach Fakhri M. Radi Abdi Rahim MIFTAHUL JANNAH Muh. Rahmat Wahyudi JY Muhammad Ashraf Naim Mulky Subhan Muqinuddin Baso Matappa NUR ALAMSYAH Nur Fadhylah As Nur Febrianti Petrus Jacob Pattiasina Pramudya Asoka Syukur Putri Fariza Putri Nirmala Putri Ramdani Rian Irham Putra Rosidah Siti Auliyani Saleh Sofyan, Vina Annisa Sulpiani Wahyu Hidayat M