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PELATIHAN PEMASARAN EKSPOR UNTUK PARA WIRAUSAHAWAN “MARKETING EXPORT FOR ENTREPRENEUR” DI DESA CIBENDA KECAMATAN PARIGI KABUPATEN PANGANDARAN
Sam’un Jaja Raharja;
Sari Usih Natari;
Nurul Mardhiah Sitio
Jurnal Penelitian dan Pengabdian Kepada Masyarakat (JPPM) Vol 1, No 1 (2020): Jurnal Penelitian dan Pengabdian Kepada Masyarakat (JPPM)
Publisher : Universitas Padjadjaran
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DOI: 10.24198/jppm.v1i1.30950
ABSTRAKPenelitian ini bertujuan untuk menganalisis potensi ekspor produk para pengusaha di Desa Cibenda Kecamatan Parigi Kabupaten Pangandaran. Berdasarkan analisis situasi terdapat potensi-potensi produk yang layak untuk diekspor. Namun disisi lain masih terkendala dengan berbagai persyaratan persyaratan perizinan yang diperlukan dan pengetahuan tentang prosedur ekspor impor yang masih rendah. Untuk mengatasi kendala tersebut dilakukan diskusi dengan para pengusah, Kepala Desa dan Kementerian Perdagangan dalam hal ini dengan pihak Free Trade Agreement Center. Salah satu alternatif solusi yang dipilih memberikan pengetahuan tentang prosedur ekspor dan pengetahuan tentang berbagai persyaratan dan izin yang diperlukan untuk menjadi eksportir. Pelatihan diberikan untuk memberikan pengetahuan tentang berbagai aspek yang terkait dengan ekspor-impor. Materi Pelatihan yang diberikan berisikan tentang kebijakan Perdagangan Bebas, Fasilitas Ekspor dan lain-lain. Hasil pelatihan menunjukkan telah terjadi perubahan pengetahuan para peserta tentang ekspor dan bagaimana langkah-langkah yang harus dilakukan untuk melakukan ekspor mulai dari perizinan sampai dengan prosedur yang harus ditempuh. Disarankan ada pembinaan lanjutan dalam bentuk pendampingan secara langsung dan memberikan fasilitasi konsultasi bagi yang membutuhkan penangangan spesifik. ABSTRACTThis study aims to analyze the export potential of businessmen's products in Cibenda Village, Parigi District, Pangandaran Regency. Based on the situation analysis, there are product potentials that are suitable for export. However, on the other hand, it is still constrained by the various licensing requirements required and knowledge of export-import procedures which is still low. To overcome these obstacles, discussions were held with entrepreneurs, the Village Head and the Ministry of Trade in this case with the Free Trade Agreement Center. One of the alternative solutions chosen provides knowledge of export procedures and knowledge of the various requirements and permits required to become an exporter. Training is provided to provide knowledge about various aspects related to export-import. The training materials provided contain Free Trade policies, Export Facilities and others. The results of the training show that there has been a change in the participants' knowledge about exports and how the steps that must be taken to export, starting from licensing to the procedures that must be taken. It is recommended that there be further guidance in the form of direct mentoring and providing consultation facilitation for those who need specific handling
ANALISIS PENGGUNAAN LIVE SHOPPING TIKTOK DALAM MENDORONG MINAT BELI KONSUMEN SKINTIFIC
Audy Yudistira Lenggihunusa;
Evelyn Sanadi;
Sam’un Jaja Raharja;
Lina Auliana;
Marsha Aulia Hakim
JURNAL LENTERA BISNIS Vol. 13 No. 1 (2024): JURNAL LENTERA BISNIS, Januari 2024
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v13i1.995
In this study, the impact of Live Shopping on sales strategies, particularly within the skincare industry focusing on Skintific, was explored. Qualitative exploratory research involving interviews and observations of 7 consumers revealed that Live Shopping influences purchase interest through direct discounts, direct interaction with hosts, and detailed product explanations. Its influence was reflected in increased transactional, referential, preferential, and exploratory interest of consumers in Skintific products. Factors such as streamer credibility, interactivity, and the richness of media information also influenced purchase decisions. The research findings confirm that Live Shopping on TikTok is effective in influencing consumer purchase interest in skincare products such as Skintific. Keywords: Live Shopping, Purchase Interest, Digital Marketing
IMPLEMENTASI PEMASARAN MEDIA SOSIAL INSTAGRAM @GYUGYUGANK DALAM MENINGKATKAN KESADARAN MEREK
Azalia Nediva Kuntjoro;
Elfira Annisa Sastra;
Sam'un Jaja Raharja;
Lina Auliana;
Raden Marsha Aulia Hakim
JURNAL LENTERA BISNIS Vol. 13 No. 1 (2024): JURNAL LENTERA BISNIS, Januari 2024
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v13i1.999
The purpose of conducting this research is to examine the social media marketing of Instagram @gyugyugank in enhancing brand awareness. The research is conducted using a qualitative method and analyzed using a descriptive method, with data sources from direct interviews with Gyu Gyu Gank employees and consumers as followers of the @gyugyugank Instagram account, along with literature studies. The results of this research indicate that Gyu Gyu Gank pays close attention to social media marketing strategies that impact brand awareness improvement. Gyu Gyu Gank employs various strategies to manage the Instagram social media account to enhance brand awareness, which includes levels of unawareness of the brand, brand recognition, brand recall, and brand top-of-mind. Keywords: Social Media Marketing, Instagram, Brand Awareness
Human Capital and Partnership To Achieve of Sustainable Competitive Advantage in Micro and Small Business.
Mardatillah, Annisa;
Raharja, Samun Jaja;
Hermanto, Bambang;
Herawaty, Tety
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v9i5.4453
Abstract The purpose of this study is to analyze the effect of human capital and partnership to achieve sustainable competitive advantage in micro and small businesses. The findings of this study contribute to the development of the concept of resource-based view theory to achieve sustainable competitive advantage. This is in line with the thought of resource-based view that human capital and partnerships are intangible resources of a company that will determine whether a company can sustainable competitive advantage. However, previous research can not answer the research gap on human capital and partnerships to achieve sustainable competitive advantage. This research answers the gap by testing human capital and partnerships to achieve sustainable competitive advantage. High heterogeneity of the company's resources will provide a sustainable competitive advantage because it is more valuable, rare, inimitable, non-substitutional. The data analysis of this research used the Structural Equation Model with the Partial Least Square program. Keywords: Human Capital, Partnership, Sustainable Competitive Advantage, Micro and Small Enterprise
MODEL MATA RANTAI PASOKAN DI MASA PANDEMI (STUDI PADA RESTORAN CEPAT SAJI)
Arifianti, Ria;
Raharja, Sam’un Jaja
Adbispreneur Vol 8, No 2 (2023): AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausa
Publisher : Departemen Ilmu Administrasi Bisnis, Fakultas Ilmu Sosial dan Ilmu Politik, UNPAD
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DOI: 10.24198/adbispreneur.v8i2.47915
This study aims to find out how the supply chain model is for restaurant who sell food or fast food. This model was studied because there was a change in concept when a pandemic occurred. The method used is descriptive. Data collection techniques using observation, interviews with the restaurant traders. The chain model that is carried out at fast food restaurants involves 2 channels, namely the path used for ordering independently without involving a third party, in this case ordering via the online/application route. And the second line is specifically for online ordering and involves delivery services such as Gofood or Gosend.Penelitian ini bertujuan untuk mengetahui model mata rantai pasokan untuk pengusaha restoran yang menjual makanan atau cepat saji. Model ini dikaji karena adanya suatu perubahan konsep ketika terjadi pandemic. Metode yang digunakan adalah deskriptif. Teknik pengumpulan data menggunakan observasi, wawancara dengan pedagang restoran tersebut. Model mata rantai yang dilakukan pada restoran cepat saji melibatkan 2 jalur yaitu jalur yang digunakan untuk pemesanan secara mandiri tanpa melibatkan pihak ketiga dalam hal ini penesanan melalui jalur online/aplikasi. Dan jalur yang kedua khusus untuk pemesanan secara online dan melibatkan jasa antar seperti Gofood atau Gosend.
MODEL OPTIMALISASI CUSTOMER RELATIONSHIP MANAGEMENT DALAM MENINGKATKAN UNIT ENTRY
Avia, Muhammad Dusthin Putra;
Raharja, Sam’un Jaja;
Muftiadi, R. Anang
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 7 No. 4 (2024): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek
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DOI: 10.37481/sjr.v7i4.948
This project aims to increase the number of unit entries at OtoXpert Karawang operated by Auto2000 through the optimization of the Customer Relationship Management (CRM) model. The method used in this project is applied research with a qualitative and quantitative approach. Data were collected through interviews, observations, and analysis of relevant documents. The project results show that the implementation of the optimized CRM model can increase the number of inquiries, boost the number of customers making bookings, and optimize the digital marketing process. Strategies such as the use of digital advertising (Meta Ads), optimization of social media content, and the implementation of Flow Charts and SOPs for booking conversion and post-service follow-up, have significantly increased the number of unit entries at OtoXpert Karawang. The conclusion of this project is that the optimization of the CRM model implemented at OtoXpert Karawang successfully enhances the performance of customer relations contributions to unit entry. Recommendations are provided to continuously improve and develop CRM strategies to achieve more optimal results in the future.
Pengaruh Dinamika Kelompok terhadap Kinerja Tim di Era Bisnis Modern
Fathiha, Erika Azzahra;
Raharja, Sam’un Jaja;
Muhyi, Herwan Abdul;
Purbasari, Ratih
Jurnal USAHA Vol 6, No 1 (2025): Juni
Publisher : Universitas Indraprasta PGRI Jakarta
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DOI: 10.30998/juuk.v6i1.3537
Bisnis modern dituntut untuk beradaptasi dengan cepat terhadap perubahan yang terjadi di lingkungan bisnis yang dinamis. Hal ini menuntut perusahaan untuk mengelola sumber daya manusia dengan efektif, mengingat pentingnya hubungan antar individu dalam tim yang beragam. Dinamika kelompok yang ada dalam tim akan mempengaruhi interaksi serta kolaborasi antar anggota yang pada gilirannya berdampak pada kinerja tim secara keseluruhan. Penelitian ini adalah kajian berdasarkan literatur dari berbagai sumber dan referensi penelitian sebelumnya. Penting untuk perusahaan mengelola dinamika kelompok dengan baik agar tim dapat bekerja secara optimal, menghadapi tantangan dengan lebih baik, dan mendorong terciptanya inovasi.
Pengaruh Word of Mouth Terhadap Brand Awareness pada Konsumen Coffee Shop Titik Awal Jatinangor
Ayummi, Puti;
Raharja, Sam’un Jaja;
Rasmini, Mas
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 6 No. 3 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (April - Mei 2025)
Publisher : Dinasti Review
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DOI: 10.38035/jmpis.v6i3.4572
Penelitian ini bertujuan untuk mengetahui pengaruh dari word of mouth terhadap brand awareness pada konsumen Titik Awal Jatinangor. Metode yang digunakan dalam penelitian ini yaitu kuantitatif dengan jenis penelitian deskriptif verifikatif. Data yang diperoleh terdiri dari data primer yang dikumpulkan melalui penyebaran kuesioner, wawancara, dan observasi non-partisipatif. Selain itu, peneliti juga memanfaatkan data sekunder yang diperoleh dari berbagai sumber seperti jurnal, artikel, dan buku yang relevan. Sampel penelitian terdiri dari 100 responden yang dipilih menggunakan teknik accidental sampling dan data dianalisis menggunakan regresi linear sederhana. Hasil penelitian menunjukkan bahwa word of mouth berpengaruh positif dan signifikan terhadap brand awareness pada konsumen coffee shop Titik Awal. Dimensi tracking pada word of mouth memiliki skor tertinggi, yang artinya praktik tracking yang dilakukan oleh Titik Awal sudah menampilkan kinerja yang baik. Sementara itu, rekapitulasi skor variabel brand awareness memiliki persentase hampir sama sehingga dapat dikatakan merek ini sudah dikenal dan diingat dengan baik oleh konsumen. Penelitian ini menyimpulkan bahwa strategi promosi word of mouth berdampak untuk menciptakan pelanggan baru dan dapat meningkatkan awareness dikalangan konsumen.
Bagaimana Mengelola Aerotropolis? Sebuah Tinjauan Literatur
Ginanjar, Jajang;
Raharja, Sam'un Jaja
WARTA ARDHIA Vol. 48 No. 2 (2022)
Publisher : Sekretariat Badan Kebijakan Transportasi, Kementerian Perhubungan
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DOI: 10.25104/wa.v48i2.465.47-58
Tinjauan literatur ini memberikan tinjauan sistematis penelitian aerotropolis antara tahun 1990 dan 2021. Tujuan dari penelitian ini adalah untuk memberikan gambaran komprehensif tentang penelitian awal serta mutakhir pada bidang aerotropolis dengan membahas masalah utama dan mengidentifikasi kesenjangan serta area untuk penelitian masa depan khususnya pada manajemen aerotropolis. Melalui pendekatan kualitatif, analisis atas 31 publikasi yang diambil dari basis data Scopus mengklasifikasikan 4 area fokus literatur penelitian yaitu 1) Bandara & Peran Pemerintah Dalam Pengembangan Aerotropolis, 2) Perencanaan dan Tata Kelola Aerotropolis, 3) Strategi dan Implementasi Aerotropolis, dan 4) Evaluasi dan Pengukuran Aerotropolis. Wawasan penelitian dari tinjauan literatur ini dapat mendorong praktisi, termasuk pengelola bandara, manajer bisnis dan pemerintah, untuk mempertimbangkan strategi pengelolaan bisnis secara holistik saat membangun aerotropolis.
THE IMPACT OF INSTAGRAM SOCIAL MEDIA ON KOPI KENANGAN BRAND LOYALTY
Sebastian, Felix Kenneth;
Raharja, Sam’un Jaja;
Alexandri, Mohammad Benny
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana
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DOI: 10.35508/jom.v18i3.17909
With the widespread use of social media, companies create various creative content to attract people's attention. One of them is Kopi Kenangan. This research aims to determine the influence of Instagram social media on Kopi Kenangan brand loyalty by studying consumers in the city of Bandung. The method used in this research is quantitative with a descriptive nature and uses a questionnaire as a data collection tool. The sample used was a purposive sampling technique aimed at Kopi Kenangan consumers in Bandung City with a total of 106 respondents. Data analysis was carried out using simple linear regression, coefficient of determination, and hypothesis testing. Based on the research results, the social media Instagram account @kopikenangan.id has an influence on the brand loyalty of Kopi Kenangan consumers. The coefficient of determination value was 30.8%, which shows that the remaining 69.2% is explained by other variables. Keywords: Social Media; Instagram; Coffee Shop; Brand Loyalty