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All Journal Journal International of Lingua and Technology Journal International Dakwah and Communication Lingeduca: Journal of Language and Education Studies Pengabdian Jurnal Abdimas Sharia Oikonomia Law Journal International Journal of Language and Ubiquitous Learning Journal of World Future Medicine, Health and Nursing Darussalam: Journal of Psychology and Educational Journal of Computer Science Advancements Journal of Moeslim Research Technik Journal of Selvicoltura Asean Journal of Loomingulisus ja Innovatsioon Cognitionis Civitatis et Politicae Techno Agriculturae Studium of Research Research of Scientia Naturalis Islamic Studies in the World
Farah, Rina
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemistry Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Journal : Cognitionis Civitatis et Politicae

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Reforming the Bureaucracy; A Study of Public Administration Reforms and their Impact on Corruption and Service Quality Nur, Muhammad; Idris, Haziq; Farah, Rina
Cognitionis Civitatis et Politicae Vol. 2 No. 2 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/politicae.v2i2.2552

Abstract

Pervasive issues of corruption and inadequate service delivery remain significant challenges in public administration globally, undermining public trust and hindering development. While many nations have initiated comprehensive bureaucratic reforms, their efficacy requires rigorous empirical assessment. This study aims to analyze the impact of specific public administration reforms—focusing on transparency, accountability, and performance management—on levels of corruption and the quality of public service delivery. A mixed-methods approach was employed, combining quantitative analysis of panel data from 20 countries over a 10-year period with in-depth qualitative case studies of two reformed public agencies. The findings indicate that reforms implementing e-governance and open data policies have a statistically significant negative correlation with corruption. Performance-based management systems were strongly associated with improved service quality metrics. However, the case studies revealed that the success of these reforms is significantly mediated by strong political leadership and the capacity to overcome institutional resistance. The study concludes that while structural reforms are effective tools, their success is contingent upon a supportive political and institutional environment, suggesting a need for context-sensitive implementation.
Co-Authors A, Chevy Herli Sumerli Amina Azhigali Amir, Syafiq Anis, Nina Aslam, Bilal Asmawati Asmawati Baehaqi Dwanda Putra, Lovandri Fini Widya Fransiska, Fini Widya Harianta, Harianta Hilda Dwi Yunita Idris, Haziq Jete, Rahmat Manurung, Edison Hatoguan Marwal, Muhammad Ilyas Muhammad Nur Nampira, Ardi Azhar Nita Rosmala Dewi Nizam, Zain Nofirman, Nofirman NUR RAHMI, SRI Nuramita, Nuramita Nurfadila Nurfadila, Nurfadila Nurul Huda Prasetiyo, Rachmat Rahman, Rashid Ratna Rintaningrum, Ratna Razak, Faisal Sestri, Elliya Susilo, Anto Wardhani, Wahju Dyah Laksmi Yazidus, Muhammad Zakka, Umar Zubaidah R, Zubaidah Zuraida