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All Journal TEKNIK INFORMATIKA Reaktor Mechatronics, Electrical Power, and Vehicular Technology TELKOMNIKA (Telecommunication Computing Electronics and Control) Bulletin of Electrical Engineering and Informatics ITEj (Information Technology Engineering Journals) Kultivasi JOIV : International Journal on Informatics Visualization Jurnal Sistem dan Manajemen Industri JRSI (Jurnal Rekayasa Sistem dan Industri) Indonesian Journal of Artificial Intelligence and Data Mining Jurnal Mitra Manajemen Jurnal Kimia Terapan Indonesia Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) JURTEKSI Jurnal Sistem Cerdas Linguistik Indonesia Teknologi Indonesia Journal of Data Science and Its Applications Jurnal Instrumentasi INVEST : Jurnal Inovasi Bisnis dan Akuntansi Charity : Jurnal Pengabdian Masyarakat Universitas Muhammadiyah Yogyakarta Undergraduate Conference Proceeding SENTRI: Jurnal Riset Ilmiah Jurnal Ilmiah Teknik Elektro eProceedings of Engineering SEMNASTERA (Seminar Nasional Teknologi dan Riset Terapan) SmartComp Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Jurnal Polimesin AQILA : Acceleration, Quantum, Information Technology and Algorithm Journal Journal of Production, Enterprise, and Industrial Applications
Fakhrurroja, Hanif
Telkom University
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Transportation

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Journal : ITEj (Information Technology Engineering Journals)

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Comparison Of Sentiment Analysis Of Traveloka And Tiket.Com Applications On Twitter Using The Naive Bayes Method Agustiana, Nathifa; Pratiwi, Oktariani Nurul; Fakhrurroja, Hanif
ITEJ (Information Technology Engineering Journals) Vol 8 No 2 (2023): December
Publisher : Pusat Teknologi Informasi dan Pangkalan Data IAIN Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/itej.v8i2.119

Abstract

The country of Indonesia has a strategic geographical position and is also said to be a country that is very rich in natural resources and cultural diversity. One of the supporters of economic growth in Indonesia is tourism. To support the potential of the tourism sector in Indonesia, many online travel agent applications have started to appear. Of the many OTAs, the top two applications were selected, namely the Traveloka and Tiket.com applications. This sentiment analysis requires data from Twitter. This research compares sentiment analysis on the Traveloka and Tiket.com applications in terms of price and service. The method used is naïve Bayes. The goal is to get sentiment information contained in a text with a positive or negative view. With this research, it is hoped that we can see a comparison of sentiment analysis between the Traveloka and Tiket.com applications and be able to find out the level of accuracy of naïve bayes on the Traveloka and Tiket.com applications. The price dataset that gets more positive sentiment is the Traveloka price of 97.2%. In the service dataset that has positive sentiment, Tiket.com is 46.9%. Then, the greatest accuracy was obtained after oversampling the Tiket.com price dataset by 73%, Traveloka prices by 94%, Ticket services by 87% and Traveloka services by 86%.
Co-Authors Adi Sutrisno Adi Waskito Adillah, Muhammad Fauzan Nur Agus Sutanto Agustiana, Nathifa Ahmad Musnansyah Andry Alamsyah Andy Victor Pakpahan Anindya Prameswari Putri Djakaria Ankhal, Rian Bimo Anto Tri Sugiarto Arif Abdul Aziz Aris Munandar Asriana Asriana, Asriana Azwar Farrel Wirasena Betty Natalie Fitriatin Binashir Rofi’ah Carmadi Machbub Cindy Septiani Hudaya Deden Witarsyah Deni Kurnia Denis Gresan Yubelas Deris Stiawan Dermawan, M Farhan Hussaini Derry Destian Didit Adytia Dina Angela Dini Dwi Andayani Dita Pramesti Djakaria, Anindya Prameswari Putri Edy Tanu Elsa Melati Nurrachmat Emma Trinurani Sofyan Erlangga, Gilang Faishal Mufied Al Anshary Faishal Mufied Al-Anshary Firdaus, M Ridwan Fitri Widiantini Ghifari, Raden Faqih Hilmiy Hakim, Aqil Rahman Hans Melkisedek Simanjuntak Hariyadi , Joniko, Joniko Karina M., Rahma Kemahyanto Exaudi Lidanta, Fairuz Zahirah Lovely Son, Lovely Mahardiono, Novan Agung Marno Marno Mimin Muhaemin Muharman Lubis Nopendri Nopendri Novan Agung Mahardiono Novan Agung Mahardiono Novan Agung Mahardiono Nuryatno, Edi Triono Oktariani Nurul Pratiwi Permatasari, Yessy Prahastiwi, Narita Ayu Prima Audina Wibowo Puspitasari, Devi Ambarwati Putra Perdana Prasetyo, Aditya Rahayu, Indah Sari Rahman, Jodi Rizki Rahmat Budiarto Rahmat Mulyana Rais, Muhammad Haidar Ramdhani, Fiqri Rimba Pratama Putra Rukmana, Putri Utami Sadewa, Rizki Salsabila, Syifa Aria Sarmayanta Sembiring Sendhitasari, Aulia Ferina Seno Adi Putra Setyorini Setyorini Sudaryati Cahyaningsih Sugiono, - Sutoyo, Edi Syamsiar, Syamsiar Tanu, Edy Tatang Mulyana Tien Fabrianti Kusumasari Triwangsa, Mochamad Cory Sakti Tualar Simarmata Utama, Muhammad Hasbi Juri V. Luvita Veithzal Rivai Zainal Veny Luvita Veny Luvita Wibowo, Jony Winaryo Wibowo, Nanang Roni Widianto Soekarnen Wijaya, I Made Darma Putra Yolanda, Mitra Marlina Zuhdi, Hafidh