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Nepotisme Yang Mengakar: Intitusi Informal Dan Erosi Integritas Administratif Yulianti Mozin; Alfiyah Agussalim; Putri Salsabila Naleko; Wulandari Mantali; Siti Nafisyah Tulong; Jaden Junior Alimun; Rivaldi Saputra Ibrahim
Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan Vol. 3 No. 2 (2026): Mei: Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/desentralisasi.v3i2.1682

Abstract

This study aims to examine how nepotism can manifest through the role of informal institutions and its influence on administrative integrity within the bureaucracy. The method used is literature analysis by examining various related scientific references, such as books, journal articles, and research, which are then analyzed descriptively and analytically through identification, classification, and data integration. The research findings indicate that nepotism does not only arise from weaknesses in the official system, but is also strongly influenced by the existence of informal institutions such as personal networks, social norms, and organizational culture. This practice tends to persist within a system because it gains social recognition, making it difficult to overcome solely with regulations. The consequences include a decline in employee professionalism, weak accountability, and erosion of administrative integrity, which impacts on reduced public trust in government institutions. The implications of this study indicate that a comprehensive approach is crucial in bureaucratic reform, through strengthening the official system and changing organizational cultural values ​​to produce transparent, accountable, and dignified government management.
Dari Aturan ke Hasil Pelayanan: Menjelaskan Kinerja Pelayanan Administratif melalui Disiplin Kerja di Pemerintah Daerah Hendrawan Kamaru; Asna Aneta; Muchtar Ahmad; Yakob Noho Nani; Alfiyah Agussalim
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 3 No. 2 (2026): Juni: Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v3i2.1763

Abstract

This study examines how work discipline shapes administrative service performance at the Posigadan District Office, South Bolaang Mongondow Regency. Previous studies generally identify a positive relationship between work discipline and employee performance but provide limited explanations of the mechanisms through which discipline influences public service outcomes. This study aims to explore these mechanisms using a qualitative case study approach. Data were collected through in-depth interviews, direct observations, and document analysis involving government officials and supporting administrative records. The findings reveal that work discipline operates through five interrelated dimensions: adherence to working hours, compliance with established procedures, observance of work standards, thoroughness in task execution, and a strong work ethic. These dimensions collectively influence service reliability, consistency, predictability, administrative accuracy, and citizens’ overall service experience. The study further demonstrates that disciplined work behavior strengthens accountability, improves responsiveness, and supports the delivery of more effective and efficient public services. Rather than viewing work discipline merely as individual compliance with organizational regulations, this research argues that discipline functions as a microgovernance mechanism that translates formal institutional arrangements into tangible service outcomes. The findings contribute to the literature on Street-Level Bureaucracy and Behavioral Public Administration by providing empirical evidence that frontline behavioral capacity plays a critical role in shaping administrative service performance in local government organizations. The study also offers practical insights for improving public service quality through strengthening organizational discipline and employee accountability.