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Mozart Malik Ibrahim
Perbanas Institute
Economics, Econometrics & Finance Social Sciences

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ANALISIS PSYCHOLOGICAL CAPITAL, MINDFULNESS DAN EMOTIONAL INTELLIGENCE TERHADAP KINERJA KARYAWAN INDUSTRI JASA Kushariyadi Kushariyadi; Jean Evelyn Ilela; Mozart Malik Ibrahim; Fanny Patricia Teng; Basuki Wisnu; Fatimah Malini Lubis
JURNAL LENTERA BISNIS Vol. 14 No. 1 (2025): JURNAL LENTERA BISNIS, JANUARI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i1.1415

Abstract

Employee performance in the service sector is the intended focus of this research into the relationship between psychological capital, mindfulness, and emotional intelligence. Emotional and psychological aspects significantly impact how well employees perform in fast-paced, high-pressure workplaces. A person's psychological capital encompasses their optimism, self-assurance, hope, and perseverance in the face of adversity at work. Workplace attention and adaptability are both enhanced by practicing mindfulness, which is associated with being fully present in the here and now. The capacity to be self-aware, emotionally intelligent, and socially adept is a key component of emotional intelligence. A quantitative approach was used in this investigation, employing a survey procedure that included 200 employees. A positive and statistically significant relationship between employee performance and the three variables was found in the study. Among these factors, Psychological Capital, Emotional Intelligence, and Mindfulness have the most impact. According to these results, service sector companies can maximize employee performance by employing a human resource management strategy that takes into account employees' psychological and emotional needs.
ANALISIS PENGARUH E-WOM, PEMASARAN DIGITAL DAN KUALITAS KONTEN MEDIA SOSIAL TERHADAP BRAND AWARENESS Victor Lamboy Sinaga; Vivid Violin; Mozart Malik Ibrahim; Fildzah Shabrina; Ratu Nadya Wahyuningratna; Ilham Arief
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1453

Abstract

This study investigates the impact of electronic word-of-mouth (e-WOM), digital marketing, and social media content quality on brand awareness. A quantitative approach was employed, utilizing a questionnaire survey of 100 consumers. Multiple linear regression analysis revealed a significant and positive relationship between each independent variable (e-WOM, digital marketing, and social media content quality) and the dependent variable (brand awareness). The findings suggest that company management should adopt strategic measures to enhance brand image, thereby fostering positive e-WOM. This can be achieved by consistently maintaining and improving product quality, increasing product reliability through strengthened production and logistics systems, and providing excellent after-sales service.
ANALISIS PENGARUH MANAJEMEN PELATIHAN BERKELANJUTAN, ORGANIZATIONAL CULTURE DAN DIGITAL PERFORMANCE MANAGEMENT TERHADAP KINERJA KARYAWAN Sri Purwati; Anugriaty Indah Asmarany; Muhamad Akbar; Amat Suroso; Mozart Malik Ibrahim; Marco Orias
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1553

Abstract

Employee performance not only reflects individual effectiveness, but also contributes directly to the productivity and success of the organization as a whole. In Indonesia, the dynamics of the competitive labor market and technological developments require organizations to adopt innovative and adaptive human resource management strategies to ensure that employee performance remains optimal in the face of rapid change. This study uses a quantitative approach with confirmatory and explanatory strategies. The confirmatory strategy aims to test previously established hypotheses, while the explanatory strategy is used to explain the causal relationship between the variables studied. This approach is appropriate for identifying and analyzing the influence of continuous training management, organizational culture, and digital performance management on employee performance empirically. The results of this study clearly show that continuous training management, organizational culture, and digital performance management have a positive and significant influence on employee performance. The three variables are proven to provide substantial contributions in explaining variations in employee performance, with organizational culture acting as an important mediator in strengthening the influence of continuous training on individual performance in the workplace
Co-Authors Anugriaty Indah Asmarany Basuki Wisnu Fanny Patricia Teng Fatimah Malini Lubis Fildzah Shabrina Ilham Arief Jean Evelyn Ilela Kushariyadi Kushariyadi Muhamad Akbar Orias, Marco Sri Purwati suroso, amat Victor Lamboy Sinaga Vivid Violin Wahyuningratna, Ratu Nadya