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All Journal Journal of Law, Poliitic and Humanities Cakrawala : Management Science Journal Ekopedia: Jurnal Ilmiah Ekonomi
Zahrah, Halimah
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Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Pengaruh Konten Pemasaran dan Kualitas Produk Terhadap Minat Beli Konsuemen pada Suku Cadang Otomotif Di E-Commerce Agustin, Imel Aura; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/fx04gb68

Abstract

This study aims to analyze the effect of marketing content and product quality on consumers’ purchase intention of automotive spare parts in e-commerce. The rapid development of e-commerce and social media platforms, particularly TikTok, has significantly influenced consumer behavior in searching for information and making purchase decisions. However, the decline in sales performance, reduced effectiveness of marketing content, and consumer complaints regarding product quality indicate a decrease in purchase intention. This research employs a quantitative approach using a survey method. The sampling technique used was convenience sampling with 60 respondents who were followers of PT XYZ’s TikTok account and met the research criteria. Data were collected through Likert-scale questionnaires and analyzed using multiple linear regression with SPSS version 27. The results show that marketing content has a positive and significant effect on purchase intention. Product quality also has a positive and significant effect on purchase intention, with a more dominant influence compared to marketing content. Simultaneously, marketing content and product quality have a significant effect on consumers’purchase intention. These findings suggest that improving informative and engaging marketing content, along with maintaining consistent product quality, can enhance consumer trust and increase purchase intention in automotive spare parts e-commerce.
Promosi Digital dan Diferensiasi Produk Terhadap Keputsan Pembelian Seblak Panyileukan di Kota Bandung Sari , Mela Ratna; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/a21wy229

Abstract

This study aims to analyze the influence of digital promotion and product differentiation on purchasing decisions of Seblak Monmon in Panyileukan, Bandung City. The research method uses a quantitative approach with descriptive verification design. The research population consists of Management students from the class of 2022 at Universitas Muhammadiyah Bandung, with a sample determined using the Slovin formula. The sampling technique employed is stratified random sampling. Data collection uses a Likert scale questionnaire, analyzed using multiple linear regression with SPSS. Results indicate that digital promotion has a positive and significant effect on purchasing decisions, product differentiation has a positive and significant effect on purchasing decisions, and simultaneously digital promotion and product differentiation significantly influence purchasing decisions with a strong contribution. This research provides practical implications for culinary MSME actors to optimize digital promotion strategies through social media and enhance product differentiation to increase competitiveness and sales volume
Pengaruh Media Sosial dan Persepsi Risiko terhadap Kepercayaan Konsumen pada Produk Kosmetik Febriani, Noviana; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/deaxy258

Abstract

This study aims to analyze the effect of social media and perceived risk on consumer trust in cosmetic products. This research employed a quantitative method with a survey approach. Data were collected through questionnaires distributed to respondents, namely Management students of the 2022 cohort at Universitas Muhammadiyah Bandung, selected using purposive sampling. Data analysis was conducted using multiple linear regression, along with classical assumption tests, t-test, and coefficient of determination (R²). The results indicate that social media has a positive and significant effect on consumer trust, whereas perceived risk has a negative and significant effect on consumer trust. Simultaneously, social media and perceived risk significantly influence consumer trust. This research is expected to contribute theoretically to the development of consumer trust studies and practically to cosmetic industry practitioners in designing effective social media marketing strategies while managing perceived risks.
Pengaruh Harga dan Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Layanan Expedisi Fadl, Ahmad Zhofaro Jawharul; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/0pyy0k91

Abstract

The growth of the logistics sector driven by the expansion of e-commerce has intensified competition in the delivery service industry. Under these conditions, price and service quality play an important role in shaping customer satisfaction. This study aims to examine the effect of price and service quality on customer satisfaction with the Special Express Mail service at the Bandung Post Office. A quantitative approach with a survey method was employed, involving users selected through purposive sampling. Data were collected using a validated and reliable Likert-scale questionnaire and analyzed using multiple linear regression. The findings indicate that price and service quality have a positive influence on customer satisfaction, both partially and simultaneously, with service quality playing a more dominant role. Therefore, continuous improvement in service quality and the implementation of fair and competitive pricing strategies are essential to enhance customer satisfaction and maintain competitiveness in the delivery service industry.
Kualitas Produk dan Pelayanan sebagai Determinan Kepuasan Pelanggan dalam Layanan Transaksi Digital Ramadhan, Muhammad Al Gifari; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/37fz9928

Abstract

The development of digital transaction services has made customer satisfaction a strategic indicator that is influenced not only by the final success of the transaction, but also by a comprehensive evaluation of the perceived value through product quality and service quality. Along with the increasing dependence of society on technological systems, the relationship between service quality and customer satisfaction has become increasingly complex. Therefore, this study aims to analyze the effect of product quality and service quality on customer satisfaction in digital transaction services. This research uses a quantitative approach with a survey method to obtain consumer perception data. The collected data were then analyzed using multiple linear regression to determine the direction and magnitude of the influence between variables. The results show that both product quality and service quality have a positive effect; however, this effect is not yet significant in directly shaping customer satisfaction. These findings indicate that customer satisfaction in digital transaction services is not only determined by product and service quality, but is also influenced by other supporting factors, such as the smooth functioning of application systems, transaction security, accuracy of service processes, and the ease with which customers use digital platforms. Thus, efforts to improve customer satisfaction in the digital transaction service ecosystem need to be carried out comprehensively, not only through improvements in product and service quality, but also through strengthening system reliability and ensuring consistency in the service experience perceived by customers
Pengaruh Promosi Melalui Media Sosial TikTok dan Kepercayaan Konsumen Terhadap Keputusan Pembelian Lozy Hijab Marlina , Auriel Putri; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/7qzbjr49

Abstract

The development of social media, particularly TikTok, has become an effective promotional tool in influencing consumer behavior in the digital era. According to Kotler and Keller, promotion is a marketing activity aimed at communicating product value to consumers, while consumer trust, as defined by Mowen and Minor, refers to consumers’ confidence in the reliability and integrity of a brand. This study aims to examine the influence of promotion through TikTok social media and consumer trust on purchasing decisions of Lozy Hijab products. This research employs a quantitative method, with data collected through questionnaires distributed to Lozy Hijab consumers who have been exposed to promotional content on TikTok. The data were analyzed using multiple linear regression analysis. The results indicate that promotion through TikTok social media has a positive and significant effect on purchasing decisions of Lozy Hijab. In addition, consumer trust also has a positive and significant effect on purchasing decisions. Simultaneously, promotion through TikTok social media and consumer trust have a significant influence on the purchasing decisions of Lozy Hijab.
Pengaruh Kualitas Produk dan Harga Terhadap Keputusan Pembelian Produk Face Wash Fahrijal, Fiqri Alief; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/yyn1gx57

Abstract

The increasingly intense competition in the facial skincare industry in Indonesia encour- ages consumers to be more selective in making purchasing decisions, particularly for face wash products such as Garnier. This study aims to analyze the effect of product quality and price on purchasing decisions of Garnier face wash. The research employs a quantitative approach with an explanatory design, using data collected through questionnaires distrib- uted to 100 respondents who are users of Garnier face wash, and analyzed using multiple linear regression. The results indicate that product quality has a positive and significant effect on purchasing decisions, while price also has a positive and significant effect as a supporting factor. Simultaneously, product quality and price are proven to influence con- sumers’ purchasing decisions. The conclusion of this study shows that consumers’ purchas- ing decisions are primarily driven by their perceptions of product quality, with price serv- ing as a reinforcing factor. Therefore, the findings of this study can be used as a consider- ation for companies in improving product quality and determining appropriate pricing strategies, as well as a reference for future research.
Pengaruh Influencer marketing dan Brand image Terhadap Keputusan Pembelian Produk Hand & Body Lotion: Studi pada Mahasiswa Manajemen Universitas Muhammadiyah Bandung Angkatan 2022 Pauji, Achmad Mansur; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/9dwsjs39

Abstract

The Indonesian beauty industry has experienced rapid growth alongside increasing awareness of body care. Hand and body lotion has become a daily necessity among students, leading to intensified brand competition. Marina, as a local brand, faces challenges in maintaining its market position, as reflected in fluctuations in the Top Brand Index from 2021 to 2025. This study aims to analyze the effect of influencer marketing and brand image on purchasing decisions of Marina UV White hand and body lotion. A quantitative approach was employed using a survey method involving Management students of Universitas Muhammadiyah Bandung class of 2022, selected through purposive sampling. Data were analyzed using multiple linear regression. The results indicate that influencer marketing and brand image have a positive and significant effect, both partially and simultaneously, on purchasing decisions.
Pengaruh Word of Mouth dan Brand Image Terhadap Keputusan Pembelian Arfiansyah, Bilal; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/410wpq80

Abstract

The increasingly tight competition in the automotive industry, especially in the dirt bike and supermoto segments, requires companies to understand the factors that influence consumer purchasing interest. This study aims to analyze the influence of Word of Mouth and Brand Image on Consumer Purchase Intention of Honda CRF 150 motorcycles in Bandung City, with a study on the Bandung Supermoto Community. The research method used is a quantitative approach with descriptive and verification research types. Data collection techniques were carried out by distributing questionnaires to respondents who met the research criteria. The data obtained were analyzed using multiple linear regression analysis, t-test, F-test, and coefficient of determination. The results of the study indicate that Word of Mouth has a positive and significant effect on Purchase Intention, as well as Brand Image has a positive and significant effect on Purchase Intention. Simultaneously, Word of Mouth and Brand Image have a significant effect on Consumer Purchase Intention. These findings indicate that positive communication between consumers and a strong brand image play an important role in increasing purchase interest in the Honda CRF 150 motorcycle.
Hubungan Kualitas Produk dan Citra Merek dengan Keputusan Pembelian pada Brand Fashion Lokal Kusuma, Jaya; Zahrah, Halimah
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/taf2es14

Abstract

The local fashion industry faces increasingly intense competition driven by changes in young consumers’ lifestyles. Screamous, a Bandung-based streetwear brand, has experienced declining market share and sales, indicating weakened purchase decisions. This study aims to analyze the effects of product quality and brand image on consumers’ purchase decisions toward Screamous. A quantitative causal approach was applied using a survey of 100 followers of the Instagram account @jayaaksmaa. The results show that product quality and brand image have positive and significant effects, both partially and simultaneously, on purchase decisions. The study concludes that strengthening product quality and brand image is essential to enhance competitiveness and contributes to the marketing literature on local fashion brands.  
Co-Authors Abdul Hamid, Zaid Agustin, Imel Aura Aini, Syahla Mutia Al Faruqi, Rivaldy Alifah, Jasmine Hasna Rinjani Amalia, Tanti Apriani, Tiara Arfiansyah, Bilal Asep Sapsudin Azmi, Nazhara Dewanggara, Ikhsan Tyo Dewi, Rosiana Fadl, Ahmad Zhofaro Jawharul Fahrijal, Fiqri Alief Febriani, Noviana Filah, Zikra Muhamad Gibran Siregar, Muhammad Hijriani, Dinda Karimah, Nur Rafidah Khoerunnisa, Dzilla Kusuma, Jaya Mantoro, Ari Assrishan Sosh Marlina , Auriel Putri Meylani, Nilam Naufal, Dilif Faris Nur Fadila, Aulia Nur Islami , Siti Azmi Nur Syifa, Dita Nuraeni, Nuri Octriliani, Octriliani Pauji, Achmad Mansur Pirdaus, Muhamad Putri, Nur Fauziah Putri, Zafira Nurtadza Ramadhan, Muhammad Al Gifari Ramadhani , Muhammad Raihan Ramdani, Dimas Muhammad Rubiyanti, Dora Sabrina, Hasna Najwa Sampurna, Yoga Sanjani, Rap Sari , Mela Ratna sasangka, indra Septian, Yosef Cindi Siti Rahmawati Watini, Putri Widianingsih, Nindri Wijaya, Noval Zhafran, Dzaky Naufal