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All Journal Sains: Jurnal Manajemen dan Bisnis DERIVATIF AL ISHLAH Jurnal Pendidikan Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Jurnal Inovasi Bisnis (Inovbiz) Pendas : Jurnah Ilmiah Pendidikan Dasar Martabe : Jurnal Pengabdian Kepada Masyarakat Profita : Komunikasi Ilmiah dan Perpajakan JASa (Jurnal Akuntansi, Audit dan Sistem Informasi Akuntansi) Revitalisasi : Jurnal Ilmu Manajemen Journal of Research in Business, Economics, and Education Ilomata International Journal of Tax and Accounting Jurnal Riset Entrepreneurship Community Development Journal: Jurnal Pengabdian Masyarakat JBMR: Journal of Business and Management Review Jurnal Abdimas Ilmiah Citra Bakti (JAICB) International Journal Of Science, Technology & Management (IJSTM) Jurnal Revenue : Jurnal Ilmiah Akuntansi Mattawang: Jurnal Pengabdian Masyarakat Quantitative Economics and Management Studies International Journal of Engagement and Empowerment (IJE2) Jurnal Valuasi : Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan Jurnal Ekonomi Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Bina Bangsa Ekonomika Indonesian Collaboration Journal of Community Services (ICJCS) Batara Wisnu : Indonesian Journal of Community Services Yudishtira Journal : Indonesian Journal of Finance and Strategy Inside Bussman Journal : Indonesian Journal of Business and Management Ekalaya: Jurnal Pengabdian Kepada Masyarakat Indonesia Jurnal Ilmiah Ekonomi, Manajemen dan Syariah Indonesian Journal of Thousand Literacies JER Bina Bangsa International Journal of Business and Management Asian Journal of Management, Entrepreneurship and Social Science Proceeding of The International Conference on Management, Entrepreneurship, and Business
Mamay Komarudin
Universitas Bina Bangsa
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Effective Training: Synergy of Instructor Competence, Training Facilities and Participant Satisfaction with Performance Hafrizal, Irham; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1813

Abstract

Improving the quality of human resources (HR) is a crucial strategy in facing the era of Industry 4.0. The Job Training Unit (UPTD) of the Cilegon City Manpower Office plays a role in preparing a competent workforce, but still faces obstacles such as limited facilities, suboptimal instructor competency, and low participant satisfaction. The aim of this study is to analyze the influence of instructor competence and training facilities on participant performance, with participant satisfaction as a mediating variable. This study used a quantitative approach with an explanatory design. A sample of 100 participants was determined using the method of Hair et al., data were collected using a Likert-scale questionnaire, and analyzed using PLS-SEM. The research results show that instructor competence and training facilities have a positive and significant impact on participant satisfaction. Satisfaction has been shown to improve performance and mediate the relationship between the variables. In conclusion, improving instructors and facilities is key to increasing participant satisfaction and performance, while strengthening human capital theory and providing practical implications for job training management.
Organizational Commitment as a Catalyst of the Influence of Transformational Leadership and Change Management on Performance Fitriana, Herna Fita; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1818

Abstract

In the dynamic era of modern bureaucracy, improving employee performance is crucial. Public organizations, including the Regional People's Representative Council (DPRD) Secretariat in Banten Province, face the challenge of employee performance that remains below target. The main contributing factors include low work discipline, minimal training, and suboptimal leadership styles and change management. Transformational leadership and change management are believed to be able to increase organizational commitment, which has positive implications for employee performance. This study employed a quantitative approach with Partial Least Squares (PLS-SEM) analysis. The study population comprised all employees of the Regional People's Representative Council (DPRD) Secretariat in Banten Province, using the Hair et al. sampling technique, resulting in 195 respondents. The instrument was a questionnaire based on indicators of transformational leadership, change management, organizational commitment, and employee performance. Validity and reliability were tested using the outer and inner PLS models. The analysis showed that transformational leadership had a significant positive effect on organizational commitment and employee performance. Change management also significantly influenced both variables. Organizational commitment was shown to significantly mediate the relationship between the independent variables and employee performance. These findings prove that the combination of transformational leadership and effective change management can strengthen organizational commitment and drive optimal performance. This research contributes to the development of public sector HR management models and provides practical implications for strengthening adaptive and productive bureaucratic governance.
The Strategic Role of Digital Innovation and Agility in Sustainable Organizations through Performance Ayatulloh, Ayatulloh; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1819

Abstract

Bureaucratic transformation in the digital era requires public organizations to adopt innovation and digital agility to improve performance effectiveness and organizational sustainability. This study examines the impact of innovation and digital agility on employee performance and their implications for organizational sustainability, using the Cilegon City DPRD Secretariat as a case study. This study employed a quantitative approach with a survey method. Data were obtained from 93 employees of the Cilegon City DPRD Secretariat through a census questionnaire. Analysis was conducted using Partial Least Squares-Structural Equation Modeling (PLS-SEM). Construct validity was tested using factor loadings, while hypotheses were tested using t-statistics and p-values. The results show that innovation (t=5.293; p<0.05) and digital agility (t=3.649; p<0.05) significantly influence employee performance. Employee performance also mediates the relationship between the independent variables and organizational sustainability. The highest indicator of innovation is "the organization provides space for new ideas" (0.925), while digital agility is indicated by "quick adaptation to new technologies" (0.922). The findings demonstrate that innovation and digital agility are key pillars of an adaptive, productive, and sustainable bureaucracy. Innovation-based managerial strategies, digitalization of work processes, and strengthening organizational culture have been shown to improve individual and institutional performance. This research provides a strategic basis for the Cilegon City DPRD Secretariat to accelerate technology adoption, strengthen internal innovation, and build a sustainability-oriented performance evaluation system.
The Influence of Competency Development and Organizational Communication through Job Satisfaction as a Mediating Variable at the General Elections Commission (KPU) in Banten Province Tamami, Maman; Maliki, Budi Ilham; Komarudin, Mamay
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1820

Abstract

The Banten Province General Elections Commission (KPU) faces challenges in employee performance, particularly in terms of task completion accuracy, conflict management, and regulatory compliance. Low training participation and weak organizational communication contribute to decreased work effectiveness. This study aims to analyse the effect of competency development and organizational communication on employee performance, with job satisfaction as a mediating variable. A quantitative approach with an explanatory design was used. A sample of 150 Banten Provincial General Elections Commission (KPU) employees was selected using the Hair et al. technique. Data were collected through questionnaires and analysed using Partial Least Squares-based Structural Equation Modelling (PLS-SEM) to test direct and indirect relationships between variables. The results show that competency development and organizational communication have a positive and significant effect on job satisfaction. Job satisfaction also significantly influences employee performance. Furthermore, job satisfaction significantly mediates the effect of competency development and organizational communication on performance. These findings support Human Capital theory, which emphasizes the importance of investing in competencies and the work environment. Improved competencies and effective internal communication can boost employee job satisfaction and performance. The practical implications of this research underscore the need for the General Elections Commission (KPU) to design a human resource development policy based on continuous training and to establish a transparent organizational communication system. This model has the potential to be adapted by other public organizations to improve the effectiveness of public services
Digital Technology Literacy, And Digital Economy Literacy as an Effort to Improve Business Sustainability In Banten's Micro And Small Industries In The Era Of Business Uncertainty Sutisna; Syamsul Hidayat; Naufal Affandi; Mamay Komarudin; Pratama
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 1 No. 2 (2024): December : Proceeding of the International Conference on Management, Entreprene
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v1i2.98

Abstract

Digital technology is beneficial in running a business in production, marketing, and finance. However, not all business actors have used digital technology and the digital economy to help run their businesses, especially micro and small business actors. This study aims to investigate the role of digital technology literacy and the digital economy in encouraging the interest of micro and small business actors to use digital technology that will drive the sustainability of their businesses. The survey was conducted on 162 micro and small business actors in Banten province. This study uses the technology acceptance model (TAM) theoretical framework. In this research, data analysis using SEM-PLS. The study results show that digital technology and economic literacy significantly affect perceived Ease of use and usefulness. Digital technology literacy has an effect on business sustainability, but digital economic literacy has no effect. Perceived Ease of use and perceived usefulness significantly affect the intention to use. Intention to use has a significant effect on business sustainability. This research also strengthens the role of TAM as a mediating variable for business sustainability variables. This research provides scientific insights in the field of digital technology and business sustainability, as well as provides practical insights for business actors and the government.
Pengaruh Media Sosial, Hubungan Masyarakat, dan Persepsi Kualitas terhadap Citra Institusi melalui Kepuasan Pelanggan sebagai Variabel Intervening pada Badan Pelindungan Pekerja Migran Indonesia Nugroho, Tulus Setyo; Sutisna, Sutisna; Komarudin, Mamay
REVITALISASI : Jurnal Ilmu Manajemen Vol 14 No 1 (2025): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v14i1.7087

Abstract

This study aims to analyze the influence of social media, public relations, and service quality on the institutional image of BP2MI (Indonesian Migrant Worker Protection Agency) through user satisfaction. Institutional image refers to public perception of an organization’s performance, which is crucial in building public trust and enhancing BP2MI's ability to carry out its duties and functions. In recent years, the number of complaints from migrant workers has increased, indicating persistent issues in protection and services provided by BP2MI. Therefore, this research employs a quantitative approach with a survey method targeting BP2MI service users to examine the extent to which the independent variables (social media, public relations, and service quality) affect the dependent variable (institutional image) mediated by satisfaction. The findings reveal that social media, public relations, and service quality significantly influence user satisfaction, which in turn shapes a positive institutional image. This study recommends enhancing public communication strategies and developing more adaptive digital services to increase user satisfaction and strengthen the agency’s image.
PENDAMPINGAN UJI KOMPETENSI OTOMATISASI TATA KELOLA PERKANTORAN DI SMK MUHAMMADIYAH PONTANG Kusumawati, Nugrahini; Ende, Ende; Wijaya Kusuma, Jaka; Hamidah, Hamidah; Nursoleh, Nursoleh; Komarudin, Mamay; Widodo, Wahyu
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 5, No 5 (2022): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v5i5.1806-1812

Abstract

One of the graduation standards for vocational high school students is implementing a competency test of expertise (UKK). The competency test of expertise aims to find out the level of competence of students, namely competent or incompetent. This skill competency test was followed by students and students of class XII majoring in Office Governance Automation, 17 people. UKK implementation during the Covid-19 pandemic was carried out offline for one day on Sunday, March 20, 2022. The method used in Abdimas activities is as an external examiner, an assessor to provide an assessment of UKK results that students of SMK Muhammadiyah Pontang have done. The results of the UKK implementation showed that 15 students had competent criteria with a score range of 80-90, and 2 students had fairly competent criteria with a score range of 70-79. The conclusion is that the competency criteria of prospective graduates of SMK Muhammadiyah Pontang have met the minimum requirements of competencies that the government has determined
Co-Authors Abdul Majid Ahmad Mukhlis, Ahmad Aisyah, ⁠Siti Nurul Andryani, Reni Aulia, Rifdah Auliana, Sigit Ayatulloh, Ayatulloh Caesarani, Sarah Didin Rasyiddin Wahyu Efi Tajuroh Afiah Ende Ende Ende Ende, Ende Fadilah Fadilah Fidziah, Fidziah Fitriana, Herna Fita Grace Citra Dewi Hafrizal, Irham Hamidah . Hamidah Hamidah Hari Gursida Hari Gursida Idayu, Riyanthi Iis Nurasiah Indra Kusumawati Irfan Firdaus, Irfan Firdaus Iriyanah, Iriyanah Irma Nurmala Dewi Jaka Wijaya Kusuma khaeruman Kusuma, Aria Cendana Kusuma, Bayyu Indra LENI TRIANA, LENI Lesmana, Ihwan Satria Ma'arif, Muhamad Syamsul Mahfudah, Siti Nazihah Maliki, Budi Ilham Mora Mora Munawaroh Munawaroh Munawaroh Munawaroh Mutoharoh, Mutoharoh Naufal Affandi Nia Nuraeni Nugrahini Kusumawati Nugroho, Tulus Setyo Nursoleh Nursoleh Nursoleh Nursoleh nursoleh, nursoleh Pratama Purtiningtyas, Lilis Putra Rahmatullah Rizki Amalia Saepudin Salsabila Azmi Sari, Gema Ika Siti Fatonah Siti Fatonah Sofyani, Fitri Sukmawan, Irwan Sukmawati, Dian Surani, Dewi Sutisna Sutisna Sutisna Sutisna, Nining Sulastri Syamsul Hidayat Tabroni Tamami, Maman Ubay Haki Udin Suadma Uli Wildan Nuryanto Wahyu , Didin Rasyiddin Wahyu Widodo Wahyu Widodo Wahyu, Didin Rasyiddin Yohanes Indrayono Yohanes Indrayono Yuary Farradia Zahra, Surti