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INDONESIA
JURNAL MANAJEMEN MOTIVASI
Published by Universitas Muhammadiyah Pontianak
ISSN : 20851596     EISSN : 24075310     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen yang memiliki kontribusi signifikan terhadap perkembangan ilmu pengetahuan, pemikiran, profesi dan praktik manajemen
Arjuna Subject : -
Articles 528 Documents
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Penerapan Pelaksanaan Program One Stop Service (OSS) Dalam Meningkatkan Manajemen Pelayanan Administrasi Publik di Kantor Camat Medan Tembung Nurafni, Anggi; Imsar, Imsar; Aisyah, Siti
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the implementation of the One Stop Service (OSS) at the Medan Tembung District Office using a qualitative approach and NVIVO 15 analysis. Findings reveal that OSS remains semi-integrated, with major gaps in technology, human resources, processes, information, and organizational values. These hinder service integration and user orientation. The study concludes that OSS success depends not only on technology but also on institutional capacity, HR competence, and inter-agency coordination.
Analisis Penerapan Sistem Manajemen Mutu Berdasarkan ISO 9001:2015 Pada RS Islam Malahayati maulidia, Indah; Aslami, Nuri; Imsar, Imsar
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8460

Abstract

This study analyzes the implementation of the ISO 9001:2015 Quality Management System at Malahayati Islamic Hospital using a qualitative descriptive approach. Data were collected through interviews with hospital stakeholders. The hospital applies ISO principles such as customer focus, process approach, and continuous improvement through training, documentation, audits, and reviews. While efficiency has improved, challenges remain, including limited human resources and inter-unit integration. Patient satisfaction and staff compliance are generally positive. The study highlights the role of ISO in enhancing hospital performance and integrates Islamic ethical values, offering a novel perspective on strengthening quality culture in Islamic healthcare institutions.
The Influence of Career Development on Employee Performance with Organizational Commitment as a Mediator among MSMEs on Kusumanegara Street, Yogyakarta Asy, Martinus Andika; Kurniawan, Ignatius Soni; Lysander, Mohammad Ahyar Syafwan
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8461

Abstract

Career development is vital in human resource management, yet often lacks systematic implementation in micro, small, and medium enterprises (MSMEs), including those on Kusumanegara Street, Yogyakarta. This study examines the effect of career development on employee performance, with organizational commitment as a mediating variable. Using questionnaire data from MSME employees and SmartPLS 4 for analysis, results show that career development significantly influences both organizational commitment and performance. However, organizational commitment does not significantly affect performance nor mediate the relationship. These findings suggest MSMEs should adopt strategies that foster an optimal work environment to enhance employee performance.
Bank Risk and Bank Size on the Efficiency of Islamic Banks (Study on Islamic Commercial Banks Registered with the Financial Services Authority 2018–2024) Utami, Intan Sukma; Sundari, Siti
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8465

Abstract

  This study analyzes the impact of financing risk and bank size on the efficiency of Islamic Commercial Banks (BUS) in Indonesia from 2018 to 2024. Efficiency is measured using the Data Envelopment Analysis (DEA) method with an intermediation approach, while panel data regression is used for hypothesis testing. The Common Effect Model (CEM) is identified as the best fit. Results show that financing risk (NPF) negatively affects efficiency, while bank size (TASET) has a positive effect. These findings highlight the importance of effective risk management and asset scale optimization in improving the operational efficiency of Islamic banks.    
ESG Disclosure, Board Diversity, and Company Performance Tifani, Savira Sarah; Naimah, Zahroh
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8466

Abstract

This study examines the impact of ESG disclosure and board gender diversity on the performance of non-financial firms listed on the Indonesia Stock Exchange from 2018 to 2023. Grounded in Legitimacy, Agency, and Stakeholder theories, it employs multiple linear regression on 394 firm-year observations. Results show that ESG disclosure and gender diversity significantly enhance firm performance (ROE). However, their interaction shows a weaker effect, indicating limited synergy. The findings underscore the importance of advancing ESG transparency and gender-balanced leadership to support sustainable growth and long-term corporate performance.
The Influence Of Personnel Development And The Quality Of The Working Atmosphere On The Performance Of Employees Is Mediated By The Satisfaction Of The Career Ladder Wijaya, Juliyans Purnama Putra; Ariadi, Gede
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8467

Abstract

This study examines the influence of personnel development and work atmosphere quality on employee performance, with career satisfaction as a mediating variable at PT Indo Sakura Indah. The research aims to analyze direct and indirect relationships among these variables. A quantitative approach was employed using SEM-PLS with SmartPLS 3.0 on data collected from 113 production employees. The results indicate that personnel development significantly affects career satisfaction but not employee performance directly, while work atmosphere quality significantly influences both career satisfaction and performance. Career satisfaction affects performance but does not mediate the relationships. These findings highlight the importance of a conducive work environment and targeted development programs.
Analisis Risiko Implementasi E-Certificate melalui Integrasi Sistem Aplikasi di Training Center pada PT XYZ Fap , Dita Rahadyan; Tewu, Denny; Putro, Bramantyo Djohan
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8468

Abstract

As PT XYZ's training center aligns its services with corporate strategy and values, it aims to optimize employee performance through effective learning. In support of the company’s cost-efficiency strategy, the center initiates a digital transformation by implementing electronic certificates (e-certificates) to reduce both time and financial costs. This study analyzes risks associated with the implementation of e-certificates, focusing on issuance, authentication, document validity, and system security. The objective is to identify risks related to applications, processes, and documents, and provide mitigation strategies. The final outcome of this research is a set of recommendations to address and minimize identified risks effectively.
Evaluation of Work Motivation and Work Efficiency on the Success of Telemarketing Staff in Achieving IndiHome Sales Targets at PT. Telkom Access Takengon Branch Riski, Rezi; Fadhilla, Hanifa Nur
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8474

Abstract

This study explores how work motivation and efficiency influence the performance of telemarketing staff in achieving IndiHome sales targets at PT. Telkom Access Takengon Branch. Using a qualitative approach with interviews, observation, and documentation, findings reveal that high motivation enhances enthusiasm, consistency, and creativity in customer engagement. Efficiency improves the bidding process, data management, and sales conversions. Although targets were not fully met, the synergy between motivation and efficiency led to better outcomes. Future research should broaden the scope and consider additional variables such as job satisfaction, organizational culture, and leadership style to provide deeper insights.
The Effectiveness of IndiBiz Marketing Strategy in Building Interest and Purchasing Decisions for Business Internet Services in the MSME Segment in the Yogyakarta Region and Surrounding Areas Bayu Andrian; Fadhilla, Hanifa Nur
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8477

Abstract

This study explores the effectiveness of PT Telkom Indonesia’s IndiBiz marketing strategy in influencing SMEs’ purchase intentions in Yogyakarta. Through interviews with five business owners and field observations, the study finds that competitive pricing, promotions, and brand image build consumer trust. However, competitors offer more flexible pricing and features. The results suggest IndiBiz should enhance educational promotions, service quality, and targeted marketing. Future research should involve larger samples and a mixed-method approach to better assess IndiBiz’s digital marketing effectiveness across regions and SME segments.
Analysis of The Technology Acceptance Model (TAM) on The Motivation of Aparatur Sipil Negara (ASN) Threatened by Early Retirement in Adopting Technology in Blora Regency Soegiyatno, Furqon Ahmadi; Harsono, Mugi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8481

Abstract

This study examines the moderating role of Perceived Threat of Early Retirement (PTER) within the Technology Acceptance Model (TAM) on older civil servants’ (ASN) intention to use technology in Blora Regency, amid dismissal threats under Law No. 20/2023. Using a survey and PLS-SEM analysis, results show Attitude Towards Using Technology does not significantly affect Intention to Use Technology. PTER also does not moderate this relationship but weakly moderates the link between Perceived Usefulness and Intention. These findings suggest interventions are needed to strengthen perceived usefulness to support ASNs’ career sustainability.

Page 33 of 53 | Total Record : 528

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