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Ganaya: Jurnal Ilmu Sosial dan Humaniora
Published by Jayapangus Press
ISSN : -     EISSN : 26150913     DOI : -
Core Subject : Religion, Economy, Humanities, Education, Art, Social,
Religion Arts Humanities Economics, Econometrics & Finance Education Social Sciences Other
Ganaya: Jurnal Ilmu Sosial dan Humaniora is a journal published by Jayapangus Press which contains the results of research in the field of social sciences and humanities. The purpose of this journal is to publish and disseminate writings in the social sciences and humanities that can contribute to the development of science. Ganaya: Jurnal Ilmu Sosial dan Humaniora published twice a year in March and September. Ganaya: Jurnal Ilmu Sosial dan Humaniora accepts writings in the form of quantitative and qualitative research from academics, practitioners, researchers, and students relevant to the topic of social science and humanities.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 31 Documents
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Search results for , issue "Vol 8 No 2 (2025)" : 31 Documents clear
Conformity of the Waste Bank Accounting System with SAK-EMKM in Kendal City Jatmika, Surya; Wijayanti, Alya Adita Nur; Sari, Dhany Efita; Laksmi, Azarin Carissa Putri
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.3949

Abstract

The financial management of waste banks plays a crucial role in ensuring their sustainability and accountability. However, many waste banks, including the Langenharjo Waste Bank, face challenges in implementing accounting systems that comply with financial reporting standards. This study aimed to describe the accounting system implementation in Langenharjo Waste Bank and its conformity with the Financial Accounting Standards for Micro, Small, and Medium Entities (SAK-EMKM), from its transaction recording system to the final financial statements. This qualitative research applied a case study design with research subjects involving the chairman, the treasurer, and two staff. The data were collected through interviews, observations, and documentation; validated using source and method triangulation; and analyzed using interactive analysis. The results showed that the accounting system implementation in Langenharjo Waste Bank had been conducted regularly and manually in two ways: listing the garbages, the customers and their savings, and the particular journals; and reporting the profit and the loss. The results also indicated that the accounting system implementation at Langenharjo Waste Bank had not conformed with the SAK-EMKM. The main reason was the need for more accounting management knowledge. Some changes needed at the recording stage were making a general journal, completing the classification, and summarizing phases by making ledgers and trial balances. At the reporting stage, it was necessary to prepare the financial position report and notes on financial statements to improve the accounting system at Langenharjo Waste Bank.
Veronica's Artificial Intelligence (AI) Business Communication Strategy Analysis as My Telkomsel Customer Service Case Study of Telkomsel Customers in Bengkulu Fajri, Farhan; Misnawati, Desy
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.3998

Abstract

Communication evolves alongside technological advancements, shaping how individuals and businesses interact. One of the most widely adopted innovations in recent years is Artificial Intelligence (AI), which has transformed various sectors, including customer service. This study examines the implementation of Veronika, an AI-powered virtual assistant in the MyTelkomsel application, as part of Telkomsel’s business communication strategy. The findings indicate that Veronika has significantly improved customer service efficiency, increasing response speed by up to 40% and reducing operational burdens on call centers. By integrating AI into digital platforms such as WhatsApp and MyTelkomsel, Telkomsel has enhanced accessibility and service flexibility for its customers. Additionally, Veronika’s adaptation of global AI technology to the local Indonesian context has created a more relevant and user-friendly experience, supporting changes in customer behavior as explained by Technological Determinism Theory. However, despite these advantages, challenges remain, particularly in service personalization and AI’s ability to understand complex queries, which affect user satisfaction. These limitations highlight the need for continuous technological improvements, particularly in Natural Language Processing (NLP) and customer interaction models. This research contributes to the ongoing discussion on AI-driven customer service, offering insights into its strategic benefits and limitations. By addressing existing challenges, companies can further refine AI applications to enhance digital engagement and customer loyalty. Future studies should focus on optimizing AI-human interaction to ensure a seamless, personalized customer service experience.
The Communication Style of News Presenter in Building Audience Image and Trust on The Live Streaming Website Inewstv South Sumatra Prismadarti, Anggun; Zinaida, Rahma Santhi; Wijayani, Isna
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.3999

Abstract

Audience trust in news media is a crucial factor in building loyalty and credibility. The emergence of live streaming as a primary medium for news broadcasting has changed audience expectations, requiring news presenters to adopt effective communication styles that enhance trust and engagement. This study aims to analyze the communication styles employed by news presenters in establishing audience trust during live-streaming broadcasts on the Inewstv south sumatra website. Using a qualitative approach, this research employs in-depth interviews with news presenters and audience members, as well as direct observations of presenters' verbal and non-verbal communication styles during live broadcasts. Interpersonal communication theory and media image theory provide a framework for understanding how communication styles influence audience perception of credibility and trust. The findings reveal that an effective communication style characterized by clear language, expressive body language, appropriate tone modulation, and a balance between professionalism and relatability plays a significant role in shaping audience perception. Presenters who exhibit warmth, confidence, and interactivity are more trusted than those who appear rigid or overly formal. Integrating interactive elements in live streaming, such as real-time audience engagement, further enhances the perception of authenticity and transparency in news delivery. The implications of this study are expected to provide valuable insights for the broadcasting industry on improving communication quality and strengthening audience relationships through digital media. By understanding the role of communication style in fostering trust, news media can refine their strategies to deliver credible, engaging, and audience-centered content in an evolving digital landscape.
Problem Identification and Policy Network on Law Number 21 Year 2023 on National Capital City Rivandi, Sultan; Pramono, Sidik
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.4015

Abstract

This research aims to analyze the identification of issues during the policy formulation process of law number 21 of 2023 concerning the national capital and to conduct a network analysis of policy formulation pertaining to the same law. The research employs a descriptive method with a qualitative approach, utilizing data collection techniques through interviews and literature studies. The findings indicate several identified issues, including environmental sustainability, long-term financing, and governance efficiency. The government has implemented several improvements, such as ensuring legal certainty, long-term financing, flexible and responsive regulations to change, and the sustainability of national capital development. This process reflects the government's efforts to address shortcomings in previous policies, particularly regarding the strengthening of legal and socio-cultural positions. Nevertheless, in areas related to economic aspects, funding management, and environmental issues, there is limited public criticism or input accommodated. Furthermore, the interaction patterns among actors (policy networks) indicate an increase in public participation space, although the central government's dominance as an aggregator of interests still significantly influences other actors in the policy formulation process, leading to a closure in policy options. The policy formulation process of law number 21 of 2023 concerning the national capital has not achieved a balance among the stakeholders involved.
Implementation Of The Web-Based Maritime Security Data Integration Policy At Tanjung Uban Port Setiawan, Adi Agus; Suharto, Didik Gunawan; Haryanti, Rina Herlina
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.4040

Abstract

Indonesia, as the largest archipelagic country in the world, relies heavily on maritime transportation, which is crucial for connecting its islands and facilitating trade. With its vast maritime territory, the country faces significant challenges in ensuring the safety and security of sea transport. The implementation of effective regulations and the integration of data related to maritime safety and security are vital for minimizing risks, particularly in busy ferry ports like Tanjung Uban. This study aims to analyze the implementation of a web-based data integration policy for maritime safety and security at the Tanjung Uban Ferry Port, focusing on the integration of safety data to improve public services. Using a qualitative research approach, the study gathered data through interviews with key stakeholders such as port officials, ASDP representatives, and relevant government agencies. Data was also collected through document reviews and observations. The findings indicate that the shift from manual data management to an integrated web-based system has significantly improved communication, efficiency, and access to safety-related information across involved agencies. The integration of this data not only facilitates smoother coordination but also enhances the ability to monitor and ensure the safety of passengers and vessels. The study concludes that the successful implementation of web-based data integration has the potential to improve the quality of maritime safety and security services, providing a model for other ports in Indonesia and enhancing the overall maritime infrastructure.
Pengaruh Pengalaman Magang, Minat Kerja, Dan Soft Skills Terhadap Kesiapan Kerja Mahasiswa Di Universitas Sarjanawiyata Tamansiswa Halawa, Weall Cristal Hagani; Subiyanto, Didik; Purnamarini, Tri Ratna
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.4059

Abstract

This study aims to explore the influence of internship experience, job interest, and soft skills on students' job readiness. Students need to be well-prepared to face the challenges of the professional world. This research employs a descriptive quantitative approach, focusing on students from the Management Study Program at Sarjanawiyata Tamansiswa University, class of 2021. Data were collected through a questionnaire using a Likert scale to measure students' perceptions of internship experience, job interest, soft skills, and job readiness. The questionnaire was distributed to 72 students selected using purposive sampling, with the criteria of having completed an internship and being actively enrolled as students in the 2021 cohort of the Management Study Program. The total population in this study consists of 252 students. Various statistical analyses were conducted to analyze the data, including reliability and validity tests, t-tests, F-tests, and determination coefficient analysis. The results indicate that internship experience has a positive and significant impact on students' job readiness. The more work experience students have, the higher their readiness to enter the workforce. Additionally, job interest also has a positive and significant effect on job readiness, as a high level of motivation drives students to develop the necessary competencies. Soft skills likewise contribute significantly to job readiness, as these abilities help students adapt to changes in the workplace. Overall, this study concludes that internship experience, job interest, and soft skills simultaneously influence students' job readiness.
Dari Cuci Air Hingga Keran Mengalir Cerita Pengelolaan Air di Kampung Tator Kalimantan Timur Santana, Ricky; Soemarwoto, Rini S.; Rajab, Budi
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.4060

Abstract

Large-scale development in an undeveloped area unites modern industrial processes with significant capital and small groups of politically vulnerable communities. One-sided encounters in the name of development frequently result in social dynamics such as large-scale migration without adequate regional support. The story of water management in Kampung Tator is one example. Practices like washing water and treating water are intriguing to explore. Although the residents of Kampung Tator now enjoy easy access to clean water, they faced challenges in the village's early days. The dynamics that came up in the past and present resulted in solutions to the collective problems of the three parties, community-company-government, particularly water management. This research aims to ensure the sustainability of water management, through various efforts to protect, preserve, find raw water sources, and educate the community. Data were collected and documented by field observations and informant interviews, and the results were then categorized and sorted according to criteria. Water management in Kampung Tator is viewed from multiple perspectives, one of which is socio-cultural. Based on the research findings, the socio-cultural factors influencing water management in Tator Village are economics, gender, politics, and power. Interviews were also held with representatives from the local government, the Regional Drinking Water Company, and other companies to learn about their perspectives on the sustainability of water management, not only in Kampung Tator but also in East Kutai Regency.
Fear of Missing Out dan Narsisme: Faktor Pendorong Adiksi Instagram di Kalangan Mahasiswa Kholisah, Nur; Suhesty, Aulia
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.4068

Abstract

The advancement of internet technology and social media, particularly Instagram, has significantly impacted students' lives, with Fear of Missing Out (FoMO) and narcissism suspected as driving factors behind Instagram addiction. This research seeks to assess the impact of fear of missing out and narcissism on Instagram addiction among university students using a quantitative approach with multiple linear regression analysis. This research included 75 students from the Faculty of Cultural Sciences at Mulawarman University, recruited by purposive sampling. The used data gathering techniques included the instagram addiction scale, fear of missing out scale, and narcissism scale. The used data analysis method was multiple linear regression. The findings indicate that FoMO and narcissism significantly influence Instagram addiction, contributing 79.1% to the variance, with FoMO having a beta coefficient (β) of 0.372 and narcissism 0.555. Thus, FoMO and narcissism are significant factors driving Instagram addiction among students, negatively affecting their academic and social lives.
Pembentukan Makna Aksi Kolektif Perempuan Kader Tuberculosis di Kutai Timur Kurniasari, Febriana; Herawati, Erna; Harahap, Junardi
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.4069

Abstract

Tuberculosis (TB) is an infectious disease and has a strong stigma, but a group of women in East Kutai Regency, have decided to become TB cadres for dozens of years. The TB Cadre's actions are not only to provide counseling to various groups of people, but they also conduct contact investigations and accompany patients until they recover. This study uses a qualitative approach with ethnography method by first conducting a census of 67 TB cadres. After that, conducting participatory observations in the field and in-depth interviews with several TB cadres to TB patients. This study aims to 1) Find out the formation of TB cadres in East Kutai, 2) See the socio-cultural aspects that play a role in the formation of the meaning of women becoming TB Cadres. The results of this study, of the 67 TB Cadres, all are women, dominated by the Bugis and Javanese tribes, and most are housewives. There is a paradigm shift, that East Kutai women currently do not limit their space for action and are more freedom to contribute to the progress of government programs, especially health. The results of observations and interviews also show that there are deep meanings and reasons why women become TBC Cadres, both in terms of religion, beliefs, and family. Factors that play a role in the formation of collective action meaning consist of cultural values, symbols, personal experiences, and gender construction. The formation of meaning is also a process between individuals and groups in interpreting and giving meaning to their experiences, symbols, and cultural practices.
Empirical Analysis of Policy Lapse Behavior Among Life Insurance Customers at PT Prudential Binjai Siregar, Aspan Sofyan; Imsar, Imsar; Atika, Atika
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v8i2.4102

Abstract

This study aims to analyze the factors that influence the lapse of life insurance policies on customers of PT Prudential Insurance Binjai Branch. Lapse is the termination of an insurance policy due to the customer's inability to pay premiums after the grace period, which is a big challenge for the insurance industry. The research method used is a qualitative approach with data collection techniques in the form of observation, in-depth interviews, and documentation. The results showed that the main factors causing policy lapse were unstable economic conditions, lack of insurance literacy, changes in personal financial needs, and social and cultural influences. Some customers experienced a decrease in income due to job changes or family conditions, so they decided not to continue paying premiums. In addition, a lack of understanding of the long-term benefits of insurance makes customers more vulnerable to lapse decisions. The impact of policy lapse is significant for the company, including loss of premium income, reduced customer retention rates, and potential damage to the company's reputation. Although lapse can reduce claim payment obligations for the company, the negative impact on cash flow is often greater. This research provides insights for insurance companies in designing strategies to reduce lapse rates. Some recommendations that can be implemented include increasing insurance education to customers, offering more flexible products according to customer financial needs, and strengthening communication and relationships with customers to remain committed to paying premiums. With a more proactive approach, companies can increase customer satisfaction and loyalty and ensure business sustainability in the midst of intense insurance industry competition.

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