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Almana : Jurnal Manajemen dan Bisnis
Published by Universitas Langlangbuana
ISSN : 25794892     EISSN : 26558327     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Almana: Jurnal Manajemen dan Bisnis merupakan jurnal yang diperuntukkan agar dosen dan mahasiswa prodi manajemen dapat menuangkan karya ilmiah mereka melalui wadah jurnal ALMANA. Juga dapat menyerap karya ilmiah dosen dan mahasiswa dari luar perguruan tinggi UNLA.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 576 Documents
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Employee Performance Analysis with Digital Business Transformation and Organizational Culture as Leveraging Factors Nasution, Sheila Pratiwi; Sadana, Stefanus M.S.
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2854

Abstract

Digital business transformation, driven by technologies such as big data analytics, machine learning, and artificial intelligence, plays a crucial role in enhancing organizational competitiveness. However, its success is also significantly influenced by organizational culture, which supports collaboration, open communication, and the acceptance of change. This study aims to investigate the relationship between digital transformation, organizational culture, and employee performance at PT Permodalan Nasional Madani (PNM) Regional Pekanbaru 2. The research found that digital transformation did not significantly impact employee performance, primarily due to the suboptimal implementation of digital initiatives and employees' insufficient digital readiness. On the other hand, organizational culture had a significant positive effect on employee performance. A culture that fosters collaboration, openness, and adaptability was shown to enhance employee motivation and productivity. The study concludes that a strong organizational culture is essential for successfully implementing digital transformation and improving employee performance. Therefore, PNM Pekanbaru 2 should focus on strengthening its organizational culture and provide continuous training to support the effective integration of new technologies, ultimately improving overall performance.
Analyzing the Impact of Attractions, Accessibility, and Facilities on Customer Value in Tourism Destinations Zebua, Mardalena; Narimawati, Umi; Juju, Undang
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2863

Abstract

Abstract: Tourism is a strategic sector that stimulates economic growth and community welfare, yet in many destinations the perceived value by tourists remains moderate due to weaknesses in attractions, accessibility, and facilities. This study aims to analyze the influence of these three factors on customer value in tourist destinations. The research used a quantitative approach with 400 respondents selected through proportional cluster random sampling in coastal areas. Data were analyzed using Structural Equation Modeling (SEM) with LISREL to test the causal relationships and measurement model validity. The results indicate that attractions, accessibility, and facilities significantly and positively affect customer value, explaining 68.9% of its variance, with attractions having the strongest effect (36.7%), followed by accessibility (31.5%) and facilities (23.2%). Descriptive findings show that these variables are perceived as “fairly good” to “good,” with comfort contributing most to customer value, while efficiency remains low. The study concludes that strengthening sustainable attractions, improving digital and physical accessibility, and enhancing facility completeness and quality are essential strategies to elevate customer value and competitiveness of tourist destinations. These findings provide practical insights for managers and policymakers to improve service quality and tourist satisfaction systematically.
The Effect of Transformational Leadership and Adhocracy Organizational Culture on Organizational Commitment with Work Engagement as A Mediating Variable in Digital Start-Up Employees Amalina, Fildzah; Syaebani, Muhammad Irfan
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2864

Abstract

Leadership and culture plays an important role in attracting and retaining employees, especially the dominant organizational culture found in startups is adhocracy culture. The purpose of the study is to explain the effect of transformational leadership and adhocracy culture in digital startup companies on organizational commitment and examine the mediating effect of job attachment in this relationship. This study uses a quantitative approach to examine the influence of transformational leadership and adhocracy culture on organizational commitment with work engagement as a mediating variable. Data were collected from 256 digital startup employees in Indonesia through a closed questionnaire using a 1–6 Likert scale. The research instruments included GTL, OCAI and scales. Validity was tested using KMO, and reliability was assessed using Cronbach’s Alpha. Data analysis was conducted using Structural Equation Modeling (SEM) with LISREL 8.8 software. The results showed that job attachment affects organizational commitment as well as being a mediating variable that can affect the relationship between transformational leadership and adhocracy culture on organizational commitment of digital startup employees. These findings can be used to improve organizational commitment by exploring more deeply the use of transformational leadership and adhocracy culture that lead to work engagement and improve employee engagement.
The Effect of Hospital Service Quality, Perceived Value, and Perceived Price on Patient Loyalty and Patient Satisfaction Jannah, Weni Miftachul
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2877

Abstract

Public health centers play a strategic role in shaping positive patient experiences that influence satisfaction and loyalty. This study aims to analyze the influence of service quality, perceived value, and perceived price on patient satisfaction and loyalty. Using a quantitative explanatory approach, data were collected from 397 respondents selected through purposive sampling from the 2023 patient population. The analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that service quality and perceived value have a positive and significant effect on patient satisfaction, while perceived price has a moderate influence. Patient satisfaction significantly mediates the relationship between the three independent variables and patient loyalty. These findings highlight the importance of improving service quality and enhancing perceptions of value and pricing to create a satisfying healthcare experience and foster long-term loyalty. The study provides practical insights for healthcare managers to strengthen service delivery and offer transparent pricing information, as well as empirical evidence for developing strategies to improve primary healthcare services based on patient satisfaction and loyalty.
The Effect of Profitability on Firm Value: The Role of Firm Size and Economic Crisis (2008–2024) Hidayat, Yosep Rahman; Mahpudin, Endang; Mayasari, Mayasari
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2881

Abstract

Profitability is a key indicator of a company’s financial performance, influencing investor confidence and market valuation. However, its effect on firm value may vary depending on internal characteristics and external economic conditions. This study aims to analyze the effect of profitability on firm value by examining the moderating roles of firm size and economic crisis. Using a quantitative approach with moderated regression analysis, the research utilizes panel data from 2,050 companies listed in the Forbes Global 2000 during 2008–2024, resulting in 33,963 firm-year observations across multiple sectors and countries. Firm value is measured by market value (log-transformed), profitability by return on assets (ROA), and moderating variables include firm size and economic crisis, both measured as dummy variables. The results show that profitability significantly affects firm value, with a stronger impact for larger firms and a weaker impact during economic crises. Interaction analysis reveals that high profitability mitigates the negative effects of crises on firm value, indicating its role as a resilience factor. These findings highlight that the profitability–firm value relationship is contingent upon both internal attributes and macroeconomic conditions, offering insights for managers and investors in aligning strategic decisions with organizational capacity and prevailing economic environments.
The Role of Communication and Empathy in Building Emergency Patient Loyalty: A Mediation Study of Doctor-Patient Relationships Harianto, Muhammad Imam Fitrah; Wahyudi, Bayu; Rubini, Rizki Adriansyah
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2882

Abstract

The Emergency Department (ER) plays a central role as the first point of contact for critically ill patients, shaping their initial perceptions of hospital service quality. This study investigated the impact of communication and empathy demonstrated by ER doctors at Cideres Regional Hospital, Majalengka, on patient loyalty, with the doctor-patient relationship as a mediating variable. Using an exploratory quantitative approach, this study aimed to identify the relationship between variables. The number of samples obtained in this study meets the minimum required number of samples, and the validity test of the instrument data uses the Pearson correlation method and the reliability test uses the Cronbach's Alpha test. The Sobel test was used in the mediation approach and the t-test for the influence approach. The results showed that all data instruments passed the validity and reliability tests, and all research hypotheses were accepted. It was found that doctor communication and empathy, both directly and mediated by the doctor-patient relationship, positively and significantly increased ER patient loyalty. Empathy was identified as the dominant variable. Increased positive patient perceptions of empathetic behavior of health workers or doctors significantly correlated with increased ER patient loyalty at Cideres Regional Hospital. These findings underscore the importance of healthcare workers, particularly doctors, demonstrating a high level of empathy and effective communication when providing services in the ER.
Gen Z at Work: The Roles of Quiet Quitting, Career Support, and Engagement in Shaping Performance Satriawan, Budhi; Hidayat, Muhamad; Utami, Indri
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2883

Abstract

In response to rising concerns around quiet quitting, particularly among Generation Z, this study explores how behavioral withdrawal and proactive engagement shape employee performance in creative agency environments. This quantitative study investigates the influence of quiet quitting, perceived career support, and work engagement on the performance of Gen Z employees. Data were collected via a structured survey and analyzed using multiple linear regression to 125 respondents to determine the predictive power of each variable. The results indicate that quiet quitting significantly and negatively influences employee performance, while both perceived career support and work engagement positively affect performance. Organizations employing Gen Z talent should foster supportive environments that emphasize career development and encourage active engagement to reduce passive withdrawal behaviors such as quiet quitting. This study highlights the interplay between modern workplace disengagement (quiet quitting) and classic motivational drivers; thus, it offers timely insights into managing Gen Z performance within dynamic organizational settings.
The Effect of Live Streaming, Hedonic Shopping, and Shopping Lifestyle on Impulsive Buying Through Price Discounts Sihaloho, Ronal Donra; Silahahi, Meslin; Handayani, Rina; Simanullang, Artika May
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2885

Abstract

Tik-Tok Shop is a social media application that is widely liked by almost all levels of society, including young people, including regular students of Sisingamangaraja XII Tapanuli University (UNITA). Many features are available in the Tik-Tok application, including tik-tok shop, which is given the convenience of conducting product/service buying and selling transactions such as live streaming , price discounts that can hypnotize all consumers. Where initially just browsing, then continued to become impulsive buying and this will eventually become hedonic shopping and shopping lifestyle so that it has an impact on high consumption. The number of samples used in this study was 86 people, using non-probability sampling techniques and using purposive sampling methods . The data analysis method used is path analysis with SEM ( Structural Equation Modeling). The results of the study show that partially Live Streaming has no significant effect on Impulsive Buying , partially Live Streaming has a significant effect on Price Discount , partially Hedonic Shopping has a significant effect on Impulsive Buying , partially Hedonic Shopping has a significant effect on Price discount , partially Shopping Lifestyle has a significant effect on Impulsive Buying , partially Shopping Lifestyle has a significant effect on Price Discount , partially Price Discount has a significant effect on Impulsive Buying . Live Streaming has a significant indirect effect on Impulsive Buying through Price Discount as an Intervening variable , Hedonic Shopping has a significant indirect effect on Impulsive Buying through Price Discount as an Intervening variable , and Shopping Lifestyle has a significant indirect effect on Impulsive Buying through Price Discount as an Intervening variable
Application of Economic Order Quantity (EOQ) and Economic Production Quantity (EPQ) Methods to Realize the Efficiency of Raw Material Inventory Costs Setiana, Cindy; Budiana, Deni
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2886

Abstract

The research on the Fish Meatballs CV. Sinar Bahari Indonesia highlights that they currently order raw materials using traditional methods based on estimates, without employing the Economic Order Quantity (EOQ) or Economic Production Quantity (EPQ) methods. This leads to ineffective control of fish raw materials and high total inventory costs. Implementing the EOQ method can improve inventory cost management by saving on ordering, storage, and shortage costs. Similarly, applying the EPQ method can enhance production cost efficiency by optimizing the order quantity based on production needs. Using these methods can result in significant savings and more effective control of inventory costs for the company.
Marketing Strategy Analysis in Optimizing Tourism Potential Nurhayati, Sucinta Tri; Nasution, Muhammad Syukri Albani; Soemitra, Andri
Almana : Jurnal Manajemen dan Bisnis Vol 9 No 2 (2025): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i2.2887

Abstract

Batu Katak has significant potential to be developed as a leading tourist destination. However, despite its uniqueness and natural attractions, tourist visits to Batu Katak remain relatively low compared to other tourist destinations in Bahorok District, such as Bukit Lawang. This highlights the challenges in maximizing Batu Katak’s tourism potential. This study aims to develop a strategic marketing plan to optimize the tourism potential of Batu Katak Bahorok using SWOT analysis supported by IFAS and EFAS matrices. This study uses a mixed methods approach, combining qualitative and quantitative methodologies Employing a mixed-method approach, data were collected from stakeholders through interviews and questionnaires. The findings place Batu Katak in Quadrant I (growth oriented strategy), indicating strong internal strengths and favorable external opportunities. Key strengths include natural biodiversity and pristine environments, while weaknesses involve poor infrastructure and limited promotion. Opportunities lie in tourism promotion through digital marketing, while threats include environmental risks and competition. The integration of Maqashid Syariah principles in Batu Katak’s tourism development emphasizes a balance between economic, social, and environmental preservation aspects, ensuring that tourism remains sustainable and does not harm living beings or nature.

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