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Jurnal Manajemen Pelayanan Hotel
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Published by Akademi Komunitas Manajemen Perhotelan Indonesia
ISSN : 26145510     EISSN : 26558173     DOI : 10.37484
Core Subject : Education, Social,
Social Sciences Other
Jurnal Manajemen Pelayanan Hotel (JMPH) is a journal that publishes results of tourism and hotel studies researches. All articles in JMPH have passed reviewing process by peer reviewers and edited by editors. JMPH is published by Akademi Komunitas Manajemen Perhotelan Indonesia twice a year, June and December.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 230 Documents
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THE CONTRIBUTION OF ENGLISH COMPETENCYON WORKING READINESS OF FOOD AND BEVERAGE PRODUCTSTUDENTS Tari, Nirmala; Dianita Safitri, Ni Putu; Oktaviani, Laras
Jurnal Manajemen Pelayanan Hotel Vol 4 No 2 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040206

Abstract

This research aims at knowing the contribution of English competency on working readiness of Food and Beverage Product students in Akademi Komunitas MAPINDO. This research applies the correlational research design. To run this research, 30 students were selected as sample taken from two classes, TB A and TB B. The data of English Competency were collected directly from English instructor report; and students’ readiness were collected by using a questionnaire with Likert scale. The obtained data were then analyzed by using Pearson Product Moment correlation and Multiple Regression with one predictor formulas. This research discovers that both partially and simultaneously there is a significant effect of English competency on working readiness of food and beverage product students in Akademi Komunitas MAPINDO. English is very important to improve the students’ readiness in working through the hospitality industry. For that reason, it is suggested for the campus to improve students’ English competency, to be hard workers. Keywords: English Competency and Working Readiness
ANALISIS KESALAHAN PENGGUNAAN PREPOSISI TEMPAT IN, ON, DAN AT OLEH SISWA PPLP MAPINDO JURUSAN AKOMODASI PERHOTELAN Jokosaharjo, Sulistyoadi; Paramita Sari, Ni Luh Komang Julyanti; Trianingrum, Ni Nyoman Nidya
Jurnal Manajemen Pelayanan Hotel Vol 4 No 1 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040103

Abstract

Menggunakan preposisi tempat yang benar tidaklah mudah meskipun bagi mereka yang sudah mendalami bahasa Inggris sejak lama. Untuk mengetahui letak permasalahan tersebut, penelitian ini melibatkan 13 siswa Mapindo jurusan Akomodasi Perhotelan dengan tujuan untuk mengidentifikasi kesalahan yang terjadi dalam penggunaan preposisi tempat dalam bahasa Inggris. 12 soal pilihan ganda terkait penggunaan preposisi tempat in, on, dan at diberikan kepada ketiga belas siswa tersebut. Hasil menunjukkan bahwa siswa tersebut sudah mampu menggunakan preposisi in, on, dan at dengan baik namun terdapat beberapa kendala terkait dengan faktor budaya atau sudut pandang dari masing-masing Bahasa (Indonesia dan Inggris) sehingga diperlukan penekanan khusus dalam memberikan penjelasan terkait hal tersebut. Using preposition of place properly is not an easy thing, even for those who are studying English in depth for a long period of time. To identify the source of the problem, this research involved 13 Mapindo’s students with major in Hotel Accommodation. The research aimed to identify the mistakes which occur in the preposition of place usage. 12 multiple-option questions related to the use of preposition of place in, on, and at were given to the students. The results showed that the students were able to use preposition in, on, and at properly but there were some obstacles related to cultural or point -of-view factors of each language (Indonesian and English), therefore, it requires special attention in explaining the related matter. Kata kunci: kesalahan, peposisi tempat, in, on, at
IDENTIFIKASI ASPEK HUKUM DALAM HAL DIRUMAHKANNYA KARYAWAN INDUSTRI PARIWISATA (HOTEL) SEBAGAI DAMPAK PANDEMI CORONA Suarsana Ariesta, I Putu Agus; Bagus Widiantara, I Gusti Agung
Jurnal Manajemen Pelayanan Hotel Vol 4 No 2 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040202

Abstract

The world health organization (WHO) had designated the outbreak of the corona virus as a pandemic, which started in the Chinese city of Wuhan. The corona pandemic has an impact on the tourism industry sector around the world, including in Badung Regency, Bali. In the tourism industry there was also a tourist accommodation component, including hotels. The existence of hotels in Bali has contributed greatly to the absorption of workers who came from Balinese residents and residents outside Bali and even foreign workers, which greatly impacts the economy of the community and regional income. Entrepreneurs in the tourism sector are forced to lay off their employees. Especially with the application of Lock Down which is applied in the international world. The implementation of domestic policies will certainly have an impact on employers, employees and local governments, in this case the Badung Regency Government. This policy requires assistance from the government, the Department of Industry and Manpower, as a mediator to get an agreement related to employee dismissal decisions. For this reason, the act of laying off employees is an act of salvation for both the employer and the employee side. Therefore, in this study it is necessary to know the legal aspects or basis and procedures for their implementation that must be taken in the face of the corona pandemic. Keywords: legal aspects, housing, employees, corona pandemic.
IDENTIFIKASI ASPEK HUKUM DALAM PENGEMBANGAN DESA WISATA (STUDI KASUS DI KABUPATEN BADUNG BALI) Ariesta, I Putu Agus Suarsana; Widiantara, I G A Bagus
Jurnal Manajemen Pelayanan Hotel Vol 4 No 1 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040104

Abstract

Keberadaan Desa wisata di Kabupaten Badung merupakan jawaban atas keinginan berbagai pihak stakeholders untuk memanfaatkan dan meningkatkan potensi wisata yang ada di suatu desa. Saat ini telah berdiri 11 desa wisata dengan berbagai tempat wisata, baik berupa keindahan alam maupun budaya setempat. Adanya 11 desa wisata tentunya menyebabkan desa lain ingin mengembangkan potensi desanya. Maka itulah kriteria dalam penelitian ini untuk menjadi desa wisata dari segi hukum, strategi pengembangannya hingga penetapan hukum desa wisata di Kabupaten Badung. Semua data dalam penelitian ini diperoleh dengan metode penelitian studi pustaka, observasi dan dokumentasi. Data yang diperoleh berasal dari instansi pemerintah khususnya Dinas Pariwisata, akademisi dan juga kelompok masyarakat yang mengetahui proses pengambilan keputusan dalam pembangunan desa wisata ini. Setelah data diperoleh, maka teknik analisis data yang digunakan dalam penelitian ini antara lain: Metode Deskriptif Kualitatif. Berdasarkan hal tersebut, maka desa tersebut secara hukum layak untuk ditetapkan sebagai desa wisata, dan digunakan desa lain sebagai contoh dalam mengembangkan potensi wisata untuk kesejahteraan masyarakat setempat. The tourism village in Badung Regency is a response to the desire of stakeholders (stakeholders) to utilize and enhance the tourism potential in a village. When this has been established 11 tourist villages with various tourist attractions, both in the form of natural beauty and local culture. The existence of 11 tourist villages is certainly causing other villages to develop their village potential. So that's the criterion in this research to become a tourism village from a legal aspect, its development strategy to the legal determination of a tourism village in Badung Regency. All data in this study were obtained by the research methods of study literature, observation and documentation. Data obtained are from government agencies, especially the Tourism Office, academics and also community groups who know the decision making process in the development of this tourism village. After the data is obtained, the data analysis techniques used in this study include: Qualitative Descriptive Method. With these things in mind, the tourism village is legally feasible to be designated as a tourist village, and other villages can use it as an example in developing tourism potential legal aspectsfor the welfare of the local community. Kata kunci: aspek hukum, strategi pembangunan, desa wisata.
STRATEGI PENGEMBANGAN BALI ZOO PARK SEBAGAI DAYA TARIK WISATA DI KABUPATEN GIANYAR BALI Sarwa Edy, Raden Agus; Widyastuti, Ni Kadek
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050103

Abstract

Development in the tourism sector remains the leading sector in economic development in Bali. The development of tourism has a considerable influence on economic growth in Indonesia in general and Bali in particular. For this reason, the Balinese government through the Tourism Office and other relevant agencies continues to strive to improve and organize existing tourist attractions and develop these tourist attractions so that more and more tourist come. One of them is Bali Zoo Park which is located in Gianyar Regency, Bali. With the development of tourist attractions, especially those that offer animal attractions that can attract tourist, Bali Zoo Park continues to improve because it sees many competitors who also offer the same attractions. Bali Zoo Park is a wildlife sanctuary visited by many tourists, both domestic and foreign tourist. Many animals are protected in Bali Zoo Park and even animals that are almost extinct such as the Bali Startling, Peacock, Cassowary, and Cockatoo besides that there are many other animal collections such as deer, kangaroos, reptiles, primates, tigers and many other species. With so many competitors who also offer the same attractions, Bali Zoo Park has developed a development strategy so that it can continue to exist so that more tourists visit. The types of data use in this research are quantitative and qualitative data, and the data collection techniques used are through observation, interviews, questionnaires and documentation. The strategy for developing Bali Zoo Park as a tourist attraction is carried out using a SWOT analysis by considering internal and external factors, namely Strength, Weaknesses, Opportunities, and Threats. Keywords: Development strategy, Tourism attractiveness Business
STRATEGI PENGEMBANGAN PARIWISATA BALI MENGHADAPI PANDEMI COVID-19 MELALUI PERAN ASOSIASI PROFESI PARIWISATA Sugita, I Wayan; Wisnawa, I Made Bayu
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050104

Abstract

The COVID-19 pandemic has caused a decline in tourism in Bali. Tourist visits decreased drastically, causing a significant decrease in income for companies engaged in the tourism sector. This has a broad impact on the economy of Bali, considering that tourism is the main motor of the Balinese economy. The government as a decision maker and policy maker is experiencing difficult times, because the health protocol demands restrictions on the movement of the masses, while the economy cannot run without community activities. One of Bali's tourism stakeholders is the Bali tourism professional association which has an important role in helping the government overcome the crisis caused by the COVID-19 pandemic. This study aims to (i) identify the role of tourism professional associations and (ii) analyze Bali's tourism development strategies in dealing with the COVID-19 pandemic through the role of tourism professional associations. This research was conducted with a qualitative descriptive approach to obtain an in-depth understanding of the field situation through interviews with tourism expert respondents and practitioners. The results of interviews and ISM questionnaires are used as data sources processed by the ISM (Interpretive Structural Modeling) method. This research is based on the Pentahelix concept which is stated in the Regulation of the Minister of Tourism (Permen) of the Republic of Indonesia Number 14 of 2016 concerning Guidelines for Sustainable Tourism Destinations. The results show that: (i) the role of the tourism professional association is very important in supporting the development of Bali tourism in the face of the COVID19 pandemic, (ii) Bali tourism development strategies, namely: verification of the application of new habits during the COVID-19 pandemic, improving the system and synchronization between government agencies / agencies in managing tourism in accordance with health protocols and continuing to socialize new era customs regulations for hotel and restaurant tourism actors in a sustainable manner. Keywords: Tourism, Covid-19, Pentahelix, Interpretive Structural Modeling, Tourism Professional Association, Health Protocols
STUDENTS SATISFACTION TOWARD GENERAL ENGLISH ONLINE CLASS Jokosaharjo, Sulistyoadi; Julyanti, Ni Komang Paramitha
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050105

Abstract

Covid-19 has caused major changes in teaching-and-learning practice, one of them is the change from a conservative face-to-face in-class teaching and learning practice into an online class. This change has caused disturbances in the practice. The unreadiness both from the human resources and the technology become the main problems in conducting an online teaching-and-learning practice, therefore, it is interesting to find out the students’ perception toward the online teaching-and-learning practice. This research tried to find out the students’ satisfaction toward the online class of English General subject. The respondents were the students of tourism faculty and business faculty of Triatma Mulya University who were taking the English General subject in total of 94 students. The survey results show that the main hindrances in taking an online class are the internet bandwidth, signal stability, and data plan (internet quota). When the Covid-19 pandemic has ended, most of the students prefer to have the regular offline class, 3 students suggest to combine online and offline classes, and only 2 students prefer to have an online class. Keywords: Survey online class, satisfaction, Covid-19.
TEACHERS’ STRATEGIES IN TEACHING SPEAKING IN ONLINE CLASSROOM TO TOURISM VOCATIONAL SCHOOL STUDENTS Rai Antara, I Made Agung; Anggreni, Ni Putu Yunik
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050101

Abstract

Teaching online during the covid-19 pandemic is challenging to teachers. The challenge is to provide an interesting online learning environment to students which is the same with what they give in offline classroom. This becomes challenge because teaching online is new experience for most of the teachers. Effective teaching strategies are needed by students to prevent boredom and improve engagement in the online classroom. This study aims to describe the teachers’ strategies in teaching English online to elementary level students of Triatma Jaya vocational high school. The data was collected through interview and observation. 14 Teachers were interviewed to collect data. Data were analyzed using qualitative descriptive techniques. The result showed that teacher applied some strategies to teach online speaking, for instance interview, role play, discussion, games, and pictures. Teacher used pictures in various activities such as storytelling, describing pictures and picture narrating. However, there were some obstacles encountered while implementing these strategies, namely the unstable internet connection, insufficient knowledge of technology, students could imitate their friends work, and the amount of time spent to practice speaking in online classroom which result to students’ boredom. Keywords: strategy, speaking, online classroom.
EKSPRESI MENUNJUK LOKASI OBJEK WISATA BERBASIS WRITING AS COOPERATIVE ACTIVITY OLEH MAHASISWA FAKULTAS PARIWISATA UNTRIM BALI Mekarini, Ni Wayan
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050106

Abstract

The study of expression to refer tourist object through writing as cooperative activity is held to identify the structure of expression since this activity gives more time to revise ideas. The idea to write based on own experience of viting object and write it with partner to open access learning together. There are 3 research questions such as form and stucture, information covers and cohesion. Data collected from general English online learning and then analyzed descriptively. To motivate the expected expression, a simple model sentence is provided. Research found out 3 conclusions. First, there are 3 categories based on form and structure chosen, such as (a) copying model in which only a few words are replaced without necessary agrement so that the expression seems similar to model. (b) Modified sentences produce additional sentence elements, for example object uniqueness and the object advantages compared to other. (c) The ability to improve is clearly found in third category where various additional information, such as attractions, photo spots, facilities, entrance tickets, to culinary delights are added. (2) The coverage of expressions includes six of the eight commonly used to refers object, i.e object name, region, theme, closest object, icon, and access. (3) The cohesion is done by cohesion tools, such as this, there, and introductory. Keywords: expression to refer tourist object, form and stucture, coverage, cohesion.
STRATEGI PENGEMBANGAN POTENSI ALAM BANJAR PAKRAMAN SIDEMBUNUT KELURAHAN CEMPAGA SEBAGAI DAYA TARIK WISATA UNGGULAN KABUPATEN BANGLI Widiantara, I G A Bagus; Suarsana Ariesta, I Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050102

Abstract

In general, tourism potential is divided into two groups, namely: cultural potential and natural potential. Tourism potential is everything in an area / tourist spot that can be developed into a tourist attraction so that it can become an attraction for tourists to visit the area. Banjar Pakraman Sidembunut has many tourist attractions, including natural, spiritual, culinary, cultural and historical attractions, which are centered in the catus patha or pempatan agung area. This area also has a village temple with kori agung with unique Balinese architecture since the 8th century. The community establishes a shelter around this catus patha by utilizing the natural potential that has existed for a long time. Ecotourism Bukit Cemeng is one of them, which is located at the eastern end of Bukit Bangli, the western boundary is at Banjar Brahmana Bukit and the eastern boundary is in Sidembunut with many potentials, among others Pancuran Suji Tourism is two pancoran locations where one is used for a holy place to do melukat while the other is a public bath, Hyang Ukir Temple which is worthy of being a spiritual location and starting trekking towards the Bukit Cemeng ecotourism, there is also Taman Sari River which is a public bath and irrigation route for rice fields, and in Taman Sari there is also an artificial cave, Gua Merku, besides that there is also a small industry of making souvenirs from solid stone chisels, wood and woven bamboo. So that with this great potential, Bukit Cemeng Ecotourism can develop into a leading tourist attraction in Bangli Regency. Keywords: tourism potential, tourist attraction, ecotourism

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