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PINISI Discretion Review
Published by Universitas Negeri Makassar
ISSN : 25801309     EISSN : 25801317     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
PINISI Discretion Review is an-Opened Access journal and published twice a year every March and September. It publishes the research (no longer than 5 years after the draft proposed) in term of PINISI Discretion Review: public administration, public policy, management, bussiness administration, leadership, behavioristic, organization conceptual or empirical contributions on methodological issues in administration research.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 374 Documents
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Quality of Public Service at Bara Permai Health Center, Palopo City Syah, Syahiruddin; Rhamadan, Aldian; Kamal, Kasmad
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.31786

Abstract

The purpose of this study was to determine the quality of public services at the Bara Permai Health Center, Palopo City. To achieve this goal, qualitative methods are used with descriptive data elaboration. A data collection technique is carried out by observation, interviews and documentation using qualitative descriptive analysis techniques. The results of the research show that in terms of (1) Tangible Dimensions, the assessment of the quality of public services at the Bara Health Center in the tangible dimension shows that the quality of service is still low. This is caused by the inconvenience of the service place. The discomfort is caused by a fan that is still lacking. (2) Dimension of Reliability, the results of quality measurements carried out on the dimension of reliability show that the quality of service is good. This is due to the skill of employees in using service tools such as using computers. (3) Dimensions of Responsiveness, the assessment of service quality at the Bara Permai Health Center in the dimension of responsiveness shows that the officers in providing services have responded to all service users. The officers have also provided fast, precise, and careful service. (4) Dimension of Assurance, the assessment of service quality at Bara Permai Health Center in the dimension of assurance shows that officers in providing services have provided guarantees on time, cost and legality in services. (5) Dimensions of Empathy the assessment of service quality at the Bara Permai Health Center, the dimensions of empathy indicate that the quality of service is good. This is due to the friendliness of employees in serving the community, namely the empathetic attitude of service officers shown by giving smiles, greetings and greetings to the community when doing services.
The Performance of Library Observers at the Sinjai Regency Library and Archives Service in Encouraging and Increasing Young Generation's Reading Interest Juniati, Sri Rahayu; Adiputra, Muhlis Hajar; Nurhikmah, Nurhikmah
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.32144

Abstract

The library as it exists and is developing, has now been used as a center for information, a source of knowledge, research, recreation, preservation of the nation's cultural treasures, as well as acting in other services. The purpose of this study was to determine how the performance of library observers at the Sinjai Regency Library and Archives Service in encouraging and increasing interest in reading for the younger generation. This study uses a qualitative descriptive type of research to provide a clear description and overall description of the performance of the Library Observer in encouraging and increasing the reading interest of the younger generation. Data collection techniques used are observation, interviews and documentation. The informants in this study were the Head of the Office of the Library and Archives of Sinjai Regency, Library Observer Management, and Library Visitors. Data analysis techniques used are data collection, data reduction, data presentation, and drawing conclusions. The results of data analysis show that the performance of Library Observers at the Library and Archives Service of Sinjai Regency in encouraging and increasing reading interest of the younger generation is less effective, because its contribution is less than optimal in carrying out its duties and functions.
The Effect of Product Quality and Service Quality on Purchase Decisions that Impact on Consumer Satisfaction at Deolin.Co-Chocolate & Cookies In Bandung City Dadang Munandar
PINISI Discretion Review Volume 3, Issue 2, March 2020
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v1i1.35218

Abstract

This study aims to determine the effect of product quality and service quality on purchasing decisions that have an impact on consumer satisfaction at Deolin.co-Chocolate & Cookies in Bandung. The method used is explanatory research with a sample of 96 respondents. The analysis technique uses statistical analysis with regression, correlation, determination and hypothesis testing. The results of this study that product quality has a significant effect on purchasing decisions by 34.9%, hypothesis testing obtained a significance of 0.000 <0.05. Service quality has a significant effect on purchasing decisions by 45.0%, hypothesis testing obtained a significance of 0.000 <0.05. Product quality and service quality simultaneously have a significant effect on purchasing decisions by 51.2%, hypothesis testing obtained a significance of 0.000 <0.05. Purchasing decisions have a significant effect on consumer satisfaction by 31.3%, hypothesis testing obtained a significance of 0.000 <0.05.
The Effect of Apparatus Resource Development on Performance Improvement at the Regional Secretariat of Gowa Regency Pattarani, Andi; Rahmatia, Andi; Rivai, Nur ilmiah
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.32741

Abstract

The purpose of this research paper is to determine the development of Apparatus Resources through education and training in the Gowa Regency Secretariat Office Scope viewed from the aspect of competence and motivation. The data sources in this study were obtained by giving questionnaires or questionnaires to respondents at the Gowa Regency Secretariat . The research design used in this study is a quantitative approach. The research used by the researcher is field research, namely by examining directly the object under study.The results obtained from the comparison of the value of sig. to the level of significance: sig. = 0.002 < 0.05. Because sig. < , the training variable partially (individually) has a significant effect on employee performance. the tcount value is 5.075 and the ttable value is known to be 2,000. By comparing between tcount and t - table, it is found that tcount > ttable = 5.075 > 2,000, because the value of t - count is greater than t - table, it can be concluded that the regression coefficient of the motivation variable is significant. And the results obtained from the comparison of the value of sig. with the level of significance: sig. = 0.000 < 0.05. Because sig. < , it can be concluded that H2 is accepted and H0 is rejected, meaning that the regression coefficient on the Motivation variable partially (individually) has a significant effect on Employee Performance s. The coefficient obtained by the tcount is 2.365 and the ttable value is known to be 2,000. By comparing between t - count and t - table , it is found that t-count > t - table = 2.365 > 2,000, because the value of t-count is greater than t - table.
The Role of E–Supply Chain Management, E–Service Quality and E–Customer Relationship Management on Customer Satisfaction of Defense Industries Arsana, I Putu Yogi; Soediantono, Dwi; Siswanto, Siswanto; Radyawanto, Aris Setyo
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.31638

Abstract

The purpose of this study was to determine the satisfaction of defense industries  consumers, using the variables E - Service Quality, E - Supply Chain Management and E - Customer Relationship Management. The method used is descriptive quantitative research with a sample of 250 defense industries respondents. Data analysis using Structural Equation Modeling (SEM) with data processing tools SmartPLS 3.3.3. The results of the research show that simultaneously E - Service Quality, E - Supply Chain Management, and E - CRM have a significant effect on defense industries  consumer satisfaction. It can be said that simultaneously E - Service Quality, E - Supply Chain Management, and E - CRM have a significant effect on customer satisfaction.
Employee Performance Based on Leadership and Work Motivation At PT. Astra Credit Companies TB Simatupang Sunarto, Ading; Loloan, Rachel Ryana; Tanjung, Asridah Warni
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.32432

Abstract

This study aims to determine the influence of leadership and employee motivation on employee performance at PT. Astra Credit Companies TB Simatupang either partially or simultaneously. The method in this study is a quantitative method. Data analysis in this study uses validity test, reliability test, correlation coefficient analysis, classical assumption test, linear regression test, coefficient of determination analysis and hypothesis testing. The results showed that leadership (X1) had an effect on work performance (Y), with a simple linear regression equation Y = 15,743 + 0,528X and a significance value of 0.00 < 0.05. The correlation coefficient value is 0.605, which means that leadership (X1) has a strong level of relationship strength to employee performance (Y), with a coefficient of determination of 36.6% and from the t-test the value of tcount> ttable or 7.089 > 1988. Work motivation (X2) has an effect on work performance (Y) with a simple linear regression equation Y = 18,064 + 0.470X and a significance value of 0.00 <0.05. The correlation coefficient value is 0.512, which means that the work motivation variable (X2) has a moderate level of relationship strength on employee performance (Y), with a coefficient of determination of 26.2% and from the t-test, the value of tcount > ttable or 5,552 > 1,988. Leadership and work motivation simultaneously have a significant effect on employee performance with the regression equation Y = 15.638 + 0.515X1 + 0.017X2. The correlation coefficient value is 0.605, which means that leadership (X1) and work motivation (X2) simultaneously have a strong level of relationship strength on employee performance (Y), with a coefficient of determination of 36.6% and from the f test, the value of Fcount > Ftable or 24,849 > 3,100. This means that there is a simultaneous significant influence between leadership and work motivation on employees on employee performance at PT. Astra Credit Companies TB Simatupang.
The Influence of Work Conflict and Work Stress on Employee Performance at PT. Panin Dai-Ichi Life Hamsinah Hamsinah
PINISI Discretion Review Volume 2, Issue 2, March 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v3i2.33233

Abstract

The high demand for performance or performance target standards determined by the company, makes employees will try and be motivated to achieve the performance targets set by the company. Sometimes in the process, it creates a separate conflict for employees. The type of research conducted in this research is associative research where this research has the highest level compared to descriptive and comparative research because this research can be theory which also works to explain, predict, and control a symptom that occurs. The result is known that Fcount 5.546 > Ftable 3.904 or Sig value 0.000 <0.05, then Ho is rejected and Ha is accepted, so it can be concluded that work conflict (X1) and work stress (X2) have a simultaneous effect on job satisfaction (Y). Meanwhile, the contribution of Work Conflict (X1) and Job Stress (X2) to Job Satisfaction (Y) is 5.7% and the remaining 94.3% is influenced by other factors.
The Influence of Brand Image, Promotion, Price, and Quality of Service on Sahid Polytechnic Lecture Decisions Juhaeri, Juhaeri; Rinova, Rieke
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.31858

Abstract

The purpose of the study was to determine the partial and simultaneous influence of brand image, promotion, price, and service quality on college decisions at Sahid Polytechnic. This research is associative with a quantitative approach. The population in this study were students of the Sahid TA Polytechnic. 2018-2021 with a total sample of 92 respondents. Data collection techniques using questionnaires, data analysis techniques using instrument tests, classical assumption tests, regression tests, coefficients of determination, t tests, and F tests. Based on the results of research partially brand image (X1) and price (X3) variables have no significant effect on the college decision variable (Y) at the Sahid Polytechnic. The promotion variable (X2) and service quality (X4) have an influence on the college decision variable (Y) at Sahid Polytechnic. From these results, it is known that the better and increase the promotion in line with the increasing decision to study at the Sahid Polytechnic. Simultaneous research shows the results of the variable brand image (X1), promotion (X2), price (X3) and service quality (X4) simultaneously and significantly on the college decision variable (Y) at Sahid Polytechnic.
Strategy of the Village Head in Handling Covid-19 in Palae Village South Sinjai District Sinjai Regency Sani, Kiki Rasmala; Ernawati, Ernawati; Jusmiati, Jusmiati
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.32143

Abstract

The Sinjai Regency Government in optimizing the handling of Covid-19 implemented a policy in five stages of handling the corona virus, namely the prevention stage, the handling stage, post-covid-19, stimulant assistance to affected SMEs and the fulfillment of social safety nets. The purpose of this study was to find out how the village head's strategy in handling covid-19 in Palae Village, South Sinjai District, Sinjai Regency. The research method used is qualitative research. Data collection techniques used are observation, interviews and documentation. The types of data used are primary and secondary data. The informants in this study were the Head of Palae Village; Village Consultative Body (BPD); Village officials; Covid Safe Village Volunteers; and Community Leaders. Data analysis techniques used are data collection, data reduction, data presentation, and drawing conclusions. The results of this study describe the Village Head's strategy in handling covid-19 through the application of PERBUP Sinjai Article 9 Number 27 of 2020. Then form a management called Covid-19 Safe Village Volunteers, conduct socialization related to handling Covid-19, and prepare village alert cars. Distribution of aid in the form of goods, namely the distribution of masks to residents, while cash assistance, namely Direct Cash Assistance (BLT).
Management of Village Funds for Development in Serang District (Case Study in Teluk Terate Village) Chaidir, John
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.32997

Abstract

This research is to discuss the exiting conditions of the management implementation of public policies in Government of Serang Regency in the Village Fund program which at this time is being actively disbursed by the Central Government through local regency government. The research in this thesis is qualitative research which means that the primary data from this study is obtained by relying on in-depth interviews with several key informants until the data becomes saturated and explores opinions through Focus Group Discussion. The key informants from this study consisted of Serang Regent, leading sector and supporting sector in Serang Regency Government, as well as operational sectors of Village Fund activities such as Village Heads and Village Facilitators. This research was conducted in Teluk Terate Village, Kramatwatu District, Serang Regency. The writing of this paper is also carried out with reference sources from various literatures which are equipped with a subjective review of the researcher on the topic presented. From the results of the study, there were some constraints in the management of the Village Fund in general, such as the existence of a three-sectoral ego that handled Village Government, the paradox of Village Fund regulation policies, too many regulations issued, the lack of professionalism of Village Assistance, and several other obstacles. This study obtained the ideal model and ideal strategy for management implementing of the Serang Regency Government in handling the Village Fund. In carrying out a description of the implementation of the Serang Regency Government policy on the Village Fund, researchers used the approach through the theory of Edward III.

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