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Arman Harahap
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International Journal Of Science, Technology & Management (IJSTM)
Published by CV. Inara
ISSN : -     EISSN : 27224015     DOI : doi.org/10.46729
Core Subject : Science, Education, Agriculture, Engineering,
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation
International Journal of Science, Technology & Management (IJSTM) is an international scholarly refereed research journal which aims to promote the theory and practice of science, technology, innovation, engineering and management.
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 1,077 Documents
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Analysis Of Knowledge Management Maturity Level Based On ISO 30401 And Quality Management System To Reduce The Number Customer Complaints Safira, Nadya; Andhika, Rully
International Journal of Science, Technology & Management Vol. 5 No. 3 (2024): May 2024
Publisher : Publisher Cv. Inara Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i3.1069

Abstract

This research is carried out by the phenomenon of the increase in the number of customer complaints in the last four years at PT XX, which operates in the field of supplier of products and services in the construction sector. From the results of further research, it was found that there were problems in implementing KM. For this reason, this research aims to measure the Knowledge Management Maturity Level based on ISO 30401 and the quality management system as a strategy for facing global competitive conditions in the future so that leaders can develop effective strategies to reduce loss of organizational knowledge and customer complaints that occur due to lack of knowledge management. This research aims to obtain tools to measure knowledge management maturity in the company that supplies products and services in the construction sector so that management can develop strategies to reduce customer complaints. In several previous studies, knowledge management maturity levels were usually measured in contractor companies to prevent construction failures, but this research was carried out on the company that supplies products and services to contractors. The research methods used include literature studies, expert validation, and questionnaires. The results of this research are ten research sub-variables with 41 indicators as the tools for assessing the knowledge management maturity level. When tested at PT XX, it showed that the knowledge maturity is at level 4, where the organization has managed knowledge well and can be said to be mature. This result is already validated by experts who work in that company.
The Effect of Green Brand Knowledge and Environmental Concern on Green Purchase Intention Through Attitude Toward Green Brand in Tupperware Mely Saputri, Abdulah; Santi Paramita, V.
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1070

Abstract

The general people are well aware of the necessity of environmental protection. Many companies have formed to operate enterprises that provide ecologically friendly items. The purpose of this study is to look at how green brand awareness and environmental concern, as mediated by attitudes toward green brands, impact green purchase intentions for Tupperware goods on the Indonesian island of Java. Descriptive, multiple regression and Sobel tests were used to analyze the data. This study included 120 respondents selected using non-probability sampling procedures. Empirical findings validate the seven specified research hypotheses. Research findings show that green brandnknowledge and environmentalcconcern influence greennpurchase intention, then attitude toward green brand does not influence greennpurchase intention, and attitude towarddgreen brandddoes notmmediate the influence of green brand knowledgeeand environmental concern on green purchase intention. It is also hoped that the results of this research will be useful in helping develop strategic policies related to the environment to increase purchasing intentions.
Quality Standards for Pollution Prevention Countermeasures for Safety and Security at the Port of Surabaya (Survey o (Survey on Tanker Ships at the Port of Surabaya) Sutralinda, Dety
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1071

Abstract

The purpose of this study is to determine and analyze the activities of the shipping fleet in the use and use of aids to prevent and prevent pollution of the marine environment, the attention and willingness of officers and crew on the prevention and prevention of pollution of the marine environment, as well as strategies for handling and preventing pollution of the marine environment to support safety and shipping security. By using descriptive qualitative research, data collection is done through interviews and documentation studies to be further processed and analyzed. The results of the first analysis showed that there were still ships that were not in accordance with international standards on the means of supporting marine pollution prevention equipment and there were still crew members who were not aware of the need to prevent sea pollution. The second analysis shows that the attention and willingness of the ship's officers and crew still aboard the ship's officers who neglected the prevention of pollution by ships, not all crew members have the habit of paying attention to pollution by ships. The results of the third analysis indicate that there are still shipping companies that have not yet fully equipped the pollution prevention aids on ships, when shipping equipment is damaged it is rather difficult to provide a replacement. The results of the fourth analysis show that the strategy for preventing and preventing pollution of the marine environment to support shipping safety and security is the result of an analysis of the strengths and weaknesses as well as opportunities and threats to increase the prevention and prevention of pollution of the marine environment to support shipping safety and security.
Analysis Of E-Servqual Dimensions Influencing E-Customer Satisfaction Of My First Media Application Users Ainani Lukman, Nur; Indrawati, Indrawati
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1072

Abstract

The internet's growth in Indonesia has reshaped lifestyles and opened new avenues for businesses. This study examines the impact of e-service quality dimensions on e-customer satisfaction among users of the myFirstMedia application—an innovative digital service ensuring 24/7 customer connectivity. However, there is a noticeable gap between service quality and user expectations. The research, utilizing a quantitative method, combines primary data from Google Forms surveys with secondary data from news articles and previous research. Employing non-probability purposive sampling, the study involves 385 respondents and applies Structural Equation Modeling (SEM) using SmartPLS 4.0 software. Statistical tests reveal that (1) the reliability dimension significantly influences e-customer satisfaction, (2) the responsiveness dimension positively impacts e-customer satisfaction, (3) the security/privacy dimension has a significant positive effect on e-customer satisfaction, (4) the fulfillment dimension significantly contributes to e-customer satisfaction, and (5) the efficiency dimension positively affects e-customer satisfaction. The R-Square coefficient of determination indicates a 52.6% influence of electronic service quality dimensions on e-customer satisfaction. Statistical analysis results confirm the impact of the reliability dimension on e-customer satisfaction. Descriptive analysis highlights that the fulfillment dimension exhibits the lowest percentage value, particularly concerning information on package prices, promotions, and other content within the My First Media application.
The Influence of Financial Literacy, Lifestyle and Financial Planning on Consumptive Behavior In Millennials and Generation Z BriLatifa Paramita, Brilianti; Santi Paramita, V.
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1074

Abstract

This research aims to examine the influence of financial literacy, lifestyle, and financial planning on consumptive behavior in the millennial and Generation Z. The instruments in this study have passed validity and reliability tests, where these instruments are used as data collection tools. The number of respondents involved in this research is 95 people, dominated by [insert information about the dominant group]. Data collection technique uses random sampling, which falls under probability sampling. The data analysis technique used is descriptive analysis and regression analysis with the assistance of SPSS version 26. Out of the four hypotheses in this research, all are supported by empirical data. The findings of this research explain that financial literacy, and financial planning not influence on consumptive behavior in the millennial and Generation Z. Meanwhile lifestyle have an impact on consumptive behavior in the millennial and Generation Z. What sets this research apart from previous studies is the use of the evaluated objects, which influences the design of specific and unique research instruments. This research conducts descriptive hypothesis testing that was not present in previous studies. Meanwhile, the sample size, sample determination technique, and data analysis technique can be adjusted by future researchers based on the evaluated objects. The results of this research are also beneficial for the managers of the evaluated objects concerning the design of relevant strategies or programs to improve the quality attributes of the evaluated objects.
Estimated Cost And Time For Completion Of The Bali GX Office And Co Working Project Using The Earned Value Method Rohim, Abd.; Witjaksana, Budi; Teki Tjendani, Hanie
International Journal of Science, Technology & Management Vol. 5 No. 3 (2024): May 2024
Publisher : Publisher Cv. Inara Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i3.1076

Abstract

The GX Office & Co Working Bali construction project faced significant delays in the 27th week with a deviation of -4.31%, which could result in increased costs and delays in completion. So, an effective solution is needed to overcome project delays and ensure that the project is completed on time and within budget. This research aims to examine the application of the Earned Value Method (EVM) in evaluating the performance of the GX Office & Co Working Bali project by calculating the Estimated Temporary Schedule (ETS), Estimated All Schedule (EAS), Estimate Temporary Cost (ETC) and Estimate All Completion (EAC). The research uses descriptive quantitative methods by collecting data from weekly project progress reports, actual costs, and planned values. Data analysis was carried out by calculating Planned Value (PV), Earned Value (EV), Actual Cost (AC), Cost Performance Index (CPI), Schedule Performance Index (SPI), ETS, EAS, ETC, and EAC. The research results show an ETS value of 114 days with an EAS of 303 days. So, there is an additional time of 9 days from the planned schedule. ETC results amounted to IDR 3,723,631,710.12, with EAC amounting to IDR 7,699,818,710.12. So, the cost of completing the project is lower than planned, with a difference of IDR 2,545,727,760.88. The results of this research contribute to the project management literature by showing the effectiveness of EVM in identifying deviations and the basis for making strategic policies needed so that projects can be completed on time according to plan.
Smart Campus Development: Trends in Building a Digital-Based Academic Culture in Cyber Learning Environments Fitri, Agus; Hasanah, Uswatun
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1078

Abstract

This research aims to formulate the design, roadmap, implementation and impact of smart campus development in higher education in building a digital-based academic culture. This research uses qualitative field research methods with a multi-site study design and flow analysis techniques. The findings of this research show that the smart campus development strategy has a special character in higher education. Smart campus development system design requires data center infrastructure, internet, and building management through Enterprise Architecture (EA) Analysis, Jason with Token (JWT), LemonLDA, and according to user interplace and user experience needs. The smart campus road map was built in a long-term plan towards smart people by relying on sustainable leadership through leadership policies. Smart campus implementation includes smart boards, multi-device gadgets, and campus domain e-mail ownership. The output of smart campus development has an impact on changing mindsets towards smart thinking and ease of serving the academic needs of both national and international students; accountability, transparency, certainty of academic processes and promotions; and compliance with the system.
Evaluation of the Adequacy Level of Nutritional Substances (Vitamins) with the Incident of Stunting in Children in the Working Area of the Surabaya City Health Center Septi Fandinata, Selly; Mas Ulfa, Ninik; Puspa Novita, Rennie; Aryanda Putra, Deddy
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1079

Abstract

Stunting is a condition where height growth disorders arise due to malnutrition, so that a child's height does not correspond to his age. The aim of this research is to evaluate the use of vitamins and minerals in stunting cases in several Surabaya Community Health Centers. The results of this research are descriptive with prospective data collection. The number of respondents obtained was 64 stunting child patients who met the inclusion criteria. Based on the results of child demographics according to age, the most stunting child patients were 32 patients aged 48 – 60 months (50%). Based on gender, the results were balanced between women and men. Based on a history of exclusive breastfeeding, the majority had a history of exclusive breastfeeding, 52 patients (81.25%). Based on birth weight, the highest number of patients with a normal weight (>2500) grams was 53 patients (82.82%). Based on disease history, the majority did not have a history of disease, 53 patients (82.82%). The vitamins and minerals used in stunting cases in several Surabaya Community Health Centers are Optima Zinc Syrup, Vitamin and Mineral Powder, Taburia, and Vitamin A Capsules, with the rules and duration of use according to those given. Based on the results of nutritional status assessments at several Surabaya Community Health Centers, it was found that the majority of children were underweight based on Z-Score BW/U, had short status based on Z-Score BH/U, and had good nutritional status based on Z-Score BW/BH. The results of the nutritional status assessment concluded that the majority of children were underweight based on Z-Score BW/U, had short status based on Z-Score BH/U, and had good nutritional status based on Z-Score BW/BH.
The Influence of Psychological Capital and Affective Commitment on Organizational Citizenship Behavior of Hospital Staff Puspitaloka Mahadewi, Erlina; Muchtadin, Muchtadin
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1081

Abstract

Organizational Citizenship Behavior (OCB) is important to apply to hospital staff. This research aims to determine the simultaneous and partial influence of psychological capital and affective commitment on OCB. Respondents were 196 officers from two hospitals in Indonesia. The sampling method uses stratified random sampling. The data analysis method uses multiple linear regression. Data was processed with the help of Jamovi 2.3.28 software. The research results found that psychological capital and affective commitment had a significant positive effect on OCB both partially and simultaneously. Hospital management can increase the voluntary behavior of its staff in working beyond formal rules by increasing psychological capital such as self-efficacy, hope, optimism, resilience. Factors that increase affective commitment also need to be implemented so that officers' OCB increases, followed by better service provided. Future researchers can limit the study population to certain areas and combine private and government hospitals to obtain greater generalization. Future researchers can add other variables such as work motivation and job satisfaction to the simultaneous and partial effects.
Android Based Inventory Stock Design Case Study On The North Jakarta Transportation Service Subject Rizk, Muhamad; Tjahjono, Budi
International Journal of Science, Technology & Management Vol. 5 No. 2 (2024): March 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i2.1082

Abstract

Study This aim For visualize design general Android- based Inventory Stock system for the North Jakarta Transportation Sub – Department. Referring to Law Number 1 of 2004 concerning state treasury , goods or assets belonging to the state/ region in is all purchased items _ or obtained on burden Budget State/Regional Revenue and Expenditure (APBN/D) or originate from acquisition other valid ones , or items obtained _ based on decision powerful court _ law fixed ( provisions of Article 2 paragraph (2) of the Regulation Government Number 27 of 2014). Analysis the need will used in do development of "Android Based Inventory Stock Design Case Study On The North Jakarta Transportation Service Sub". Planning application , at stage This done making structure navigation , UML diagrams (use case diagrams, activity diagrams and class diagrams) for use make it easier stage planning to features that will made on the website and also the design appearance for the UI (User Interface) website version using Prototype High Fidelity (Figma). Planning system mean For something method after assessment from movement development , stage preparation For development or creation of application programs . With hope the system will made later can become solution on problems that exist in the North Jakarta Transportation Sub-dept. The Android- based Inventory Stock application provides solution to problem human error in recording inventory Manually. With automated and structured systems , risks _ error write , loss sheet paper , and errors calculation can minimized in a way significant . With connected system _ in a way direct with inventory database , information stock goods can accessed with fast and accurate , enabling takers _ decision For Act in a way more appropriate time . Application This give convenience in tracking inventory , even moment happen error or lost goods . Facility integrated tracking_simplify the process of searching and recovering accurate inventory data.

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