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Dinh Tran Ngoc Huy
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INDONESIA
Journal La Bisecoman
Published by Newinera Publisher
ISSN : 27210987     EISSN : 2721124X     DOI : 10.37899
Core Subject : Economy,
Journal La Bisecoman ISSN 2721-124X (Online) and 2721-0987 (Print) includes all the areas of research activities in all fields under Business, Economics, and Management such as Financial Management, Accounting, Administrative System, Brand Innovation and Brand Management, Management, Business Economics, Business Administration, Energy Management, Environmental Management, Public Sector Management, Facilities Planning and Management, Marketing Management, Finance, Foodservice Management, Global Manufacturing and Management, Human Resource Management, Industrial Engineering, Information Technology Management, Knowledge Management, Management Information System, Management Psychology, Management of Enterprises, Management Practices, Management Strategy, Management Theory, Manufacturing Systems Engineering, Marketing, Operations Research, Organizational Behaviour, Port Management, Production Management, Project and Quality, Research Methods, Logistics and Supply Chain Management, Risk Management and Insurance, Scientific Management, Security and Risk Management, Hospitality Management, Sport Management, Strategic Management, Strategic Management, Technology and Knowledge Management.
Articles 296 Documents
Exploring How Emotional Service Experience and Responsiveness Satisfaction Drive Purchase Decisions in a Service Context : JEL Classification: M31, M37, D12, L83, C83 Permatasari, Dinda Rahma Novita; Hidayat, R.
Journal La Bisecoman Vol. 6 No. 4 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i4.2533

Abstract

This study aims to explore the influence of emotional service experience and responsiveness satisfaction on purchasing decisions in a service context, using a case study of Mie Gacoan in 2025. This study used a quantitative approach with a survey method, in which 100 Mie Gacoan customer respondents were selected through purposive sampling. Data were collected using a semantic differential scale ranging from 1 to 7 to measure the variables. Validity and reliability tests were conducted to ensure the accuracy and consistency of the instrument. Furthermore, classical assumption tests, multiple linear regression analysis, and significance tests (t-test and F-test) were conducted to test the hypotheses. The results showed that emotional service experience and responsiveness satisfaction had a positive and significant influence on purchasing decisions, both partially and simultaneously. Emotional service experience emerged as a stronger predictor, highlighting the importance of creating a positive emotional impression in service delivery. Responsiveness satisfaction measured through speed, availability, convenience, and empathy also contributed significantly to driving customer purchasing decisions. This study emphasizes that in highly competitive service industries, such as the food and beverage sector, enhancing emotional aspects and responsiveness of service can substantially improve customer purchasing decisions. These findings provide practical implications for service providers to focus not only on product quality, but also on emotional engagement and responsiveness in interactions with customers.
The Effect of Compensation and Competence on Employee Performance Through Organizational Commitment as an Intervening Variable: JEL Classification: M12, M53, M54, J24, D23 Budi, Alfian; Wibowo, Wibowo; Kurnia, Luki
Journal La Bisecoman Vol. 6 No. 4 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i4.2629

Abstract

This study aims to examine the direct influence of compensation, employee performance, and organizational commitment, as well as the indirect influence of compensation and competence, mediated by organizational commitment, at the Gerindra Party Branch Office in Demak Regency. This is due to several factors, including the substandard quality of human resources, as evidenced by the presence of the smart system, which has led to poor employee performance. Employee competencies in skills, knowledge, and attitude are still relatively low, given that most employees have a high school education background compared to diploma and bachelor's degrees. Compensation related to bonuses received by these employees is very low, impacting their performance. Difficulty using the smart system application has resulted in a decline in legislative candidate performance in increasing both candidate and party votes. Employee organizational commitment is suboptimal. The research method used is an associative quantitative method with a correlational approach. The population in this study was all 70 employees of the Demak Branch Office. The sampling technique was saturated sampling. The data collection process used a questionnaire administered to 70 respondents. This study employed linear regression analysis using SPSS software. The results of the study indicate that compensation significantly influences employee performance. Competence significantly influences employee performance, organizational commitment significantly influences employee performance, compensation significantly influences organizational commitment, competence significantly influences organizational commitment, organizational commitment can mediate the effect of compensation on competence, and organizational commitment can mediate the effect of competence on employee performance
The Influence of Transformational Leadership and Positional Promotion on Employee Performance with Work Motivation as an Intervening Variable: JEL Classification: M12, M54, D23, J24, O15 Yuliawati, Weti; Wibowo, Wibowo; Franky, Franky; Marwan, Jubery
Journal La Bisecoman Vol. 6 No. 4 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i4.2634

Abstract

This study aims to examine the direct influence of transformational leadership, job promotions, and work motivation on employee performance, as well as the indirect influence of transformational leadership and job promotions, mediated by work motivation, in the Elementary School Directorate of the Ministry of Primary and Secondary Education. This is due to frequent leadership changes, with each leader having a different leadership style, which impacts employee performance. Lack of employee motivation is caused by employees feeling they rarely receive motivation during their work, which impacts employee performance. Lack of appreciation for employees impacts employee performance. Unclear career paths for job promotions impact employee performance. The research method used is an associative quantitative method with a correlational approach. The target population in this study was employees in the Elementary School Directorate of the Ministry of Primary and Secondary Education. The sample used in this study was all 61 employees in the Elementary School Directorate of the Ministry of Primary and Secondary Education. This study used linear regression analysis using SPSS software. The results showed that Transformational Leadership had a significant influence on Employee Performance. Job Promotion has a significant effect on Employee Performance, Work Motivation has a significant effect on Employee Performance, Transformational Leadership has a significant effect on Work Motivation, Job Promotion has a significant effect on Work Motivation, Work Motivation cannot mediate the effect of Transformational Leadership on employee performance, and Work Motivation cannot mediate the effect of Job Promotion on employee performance.
Cocoa Productivity as a Moderating Variable in the Relationship between Maintenance Costs and Farmer Welfare: JEL Classification: Q12, Q13, Q16, O13, D24 Azis, Akbar; Karim, Ahmad; Hapri, Muhammad Alwi
Journal La Bisecoman Vol. 6 No. 4 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i4.2665

Abstract

This study aims to analyze the effect of maintenance costs on the welfare of cocoa farmers in Manyamba Village, Tammerodo Sendana District, and to examine the role of cocoa productivity as a moderating variable in this relationship. The research method used a quantitative approach with a population of 60 cocoa farmers who also served as the research sample. Data were collected through observation, interviews, documentation, and questionnaires, then analyzed using the Partial Least Squares (SmartPLS) technique. The results showed that maintenance costs had a positive and significant effect on farmer welfare. Cocoa productivity was also shown to have a significant positive effect on improving welfare. However, the results of the moderation effect test showed that productivity did not play a significant role in strengthening or weakening the relationship between maintenance costs and farmer welfare. These findings confirm that efforts to improve farmer welfare depend not only on managing maintenance costs and productivity, but also require support from other external factors such as access to financing, agricultural technology, and government policies.
The Influence of Understanding Project Management and Construction Implementation on the Success of Electricity Projects : JEL classification: H54, L94, O22, M12, C30 Nugroho, Dwi; Yunus, Mujahid; Bakri, Abdul Majid
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2552

Abstract

In contemporary times, management has become a crucial asset for the functioning of an organization, thus warranting greater attention. Over the past two years, PT PLN UIP Sulawesi has experienced an expansion of its responsibilities; initially focused solely on infrastructure development in accordance with the RUPTL and catering to community customers, it has now taken on additional duties. These include the construction of electrical infrastructure for high-voltage customers, particularly for smelter clients located in Sulawesi. In light of this phenomenon, the researcher aims to conduct a study to ensure that future projects are completed in accordance with the stipulated time, quality, and budget. The objective. of this research is to analyze the understanding of project management and construction implementation in relation to the success of electricity projects at PLN UIP Sulawesi. This study.is quantitative in nature, involving the distribution of questionnaires.to 107 respondents from a population of 146 project teams at PT PLN UIP Sulawesi. Data analysis in this research is conducted using path analysis. The results indicate that both the understanding of project management and construction implementation have a positive and significant simultaneous effect on project success.
The Influence of Employee Engagement and Organizational Citizenship Behavior on Employee Performance Laboratory Division: JEL Classification: J24, M12, M51, M54, D23 Wati, Irma; Hamid, Muliyadi; Bidol, Syamsuddin
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2502

Abstract

The nickel mining industry faces significant challenges in maintaining employee performance amidst high work demands and a complex work environment. One strategy that can be implemented is to enhance employee engagement and organizational citizenship behavior (OCB). This study aims to analyze the influence of employee engagement and OCB on the performance of employees in the Laboratory Division of PT Obsidian Stainless Steel. This research was conducted in 2025 using a quantitative approach with multiple linear regression analysis techniques. The sample consisted of 134 employees selected through random sampling. Data were collected through questionnaires and documentation. The results show that employee engagement has a significant partial effect on performance (p = 0.000), as does OCB (p = 0.002). Simultaneously, employee engagement and OCB have a positive and significant effect on employee performance (p = 0.001 < 0.05). The adjusted R² value of 0.593 indicates that 59.4% of the variation in performance can be explained by these two variables, while the remaining 40.6% is influenced by other factors outside this study.
Building Project Success through Transactional Leadership, Training, and Motivation: A Study on the Creative Event Industry: JEL Classification: J16, O33, D83, J22, L26 Aryani, Irma; Insan, A. Nur; Sawaji, Jamaluddin; Dwiyanti, Andi Amytia Resty
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2518

Abstract

This study explores how transactional leadership, short term training, motivation, and job satisfaction influence project success within the event and wedding organizer industry in Makassar, a sector characterized by temporary teams and heavy reliance on freelance workers. Using a quantitative survey approach, data were gathered from 134 freelancers selected through purposive sampling. Multiple linear regression was applied to examine both the individual and simultaneous effects of the four predictors. The results show that all variables significantly and positively contribute to project success, with transactional leadership standing out as the strongest determinant, followed by job satisfaction, motivation, and short yet targeted training. These findings reveal that successful event projects depend not only on technical execution but also on the clarity of leadership, the relevance of preparatory training, and the psychological engagement of freelance workers. The study highlights that even in fast paced and short term project environments, clear guidance and structured supervision help freelancers orient themselves quickly toward task demands. Focused training enhances readiness and reduces errors, while motivation and job satisfaction strengthen commitment and foster smoother collaboration. Together, these elements form a human resource framework that supports consistent and reliable project performance. The results contribute to the growing understanding of HR management in gig based work structures and underscore the importance of designing adaptive leadership and training practices that align with freelance realities. The study also offers practical implications for event managers seeking to improve project outcomes and suggests that future research may benefit from exploring additional variables such as organizational culture and team communication.
The Dual Role of Women and Digital Literacy in Improving the Performance of the Home and Industrial Social Center of the Fisherwomen's Group: JEL Classification: J16, O33, D83, J22, L26 Imaduddin, Imaduddin; Syahnur, Muh. Haerdiansyah; Amirullah, Amirullah; Syaiful, Andi Zulfikar; Haerani, Haerani
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2671

Abstract

This paper explores how fisherwomen in Makassar mediate the compounded tensions of family obligation and economic labor of co-operation as they adjust to digital technologies in the Home and Industrial Social Center. With a qualitative descriptive design, which is supported by phenomenology and has a linkage-bridging viewpoint, the study looks at how digital literacy is transforming quotidian practices, moderating collaborative practice, and intertwining with culturally normative values that command shared practice. Fifteen participants were interviewed using in-depth interviews and participant observation and reviewed documents, which allowed gathering data related to the pragmatic experience, as well as the emotional and embodied aspects of digital engagement. The results suggest that the digital literacy is a transformative force that broadens the market, enhances the efficiency of the operations, and strengthens the feeling of agency in the fisherwomen. At the same time, it is associated with new stressors, such as physiological exhaustion, time disruption, and increased domestic tension levels in regard to prolonged online activity. Instead of reducing the dual burden, the digital tools re-structure it into a hybrid taxonomy of domestic, manual and digital work which the women have to negotiate all the time. The analysis of linkage-bridging shows that internal resources (siri Naa pacce and peer-based learning) are compatible with external digital resources to enable adaptive capabilities within the cooperative. This overlap brings about the Dual Digital Bridge framework which illustrates how local cultural values can be made in line with technological innovation in coastal locations.
The Effect of Liquidity, Profitability, and Firm Size on Dividend Policy in Infrastructure Companies on the Indonesia Stock Exchange: JEL Classification: G35, G32, G30, G10, L94 Saputra, Adrianus; Hartono, Hartono
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2760

Abstract

This study aims to analyze the influence of liquidity, profitability, and company size on profit sharing policy in infrastructure sector companies listed on the Indonesia Stock Exchange. This study uses an associative approach. The study population is infrastructure sector companies listed on the Indonesia Stock Exchange between 2020 and 2024. The sampling technique used is positive sampling, resulting in 20 companies. Data processing in this study used SPSS (Statistical Program for Social Sciences) version 26 software. Data analysis techniques were performed using classical assumption tests (normality, multicollinearity, heteroscedasticity, and autocorrelation), multiple regression analysis, the coefficient of determination test ("R2"), the model fit test (F test), and the partial test (t test). The results of this study indicate that liquidity has a positive effect on dividend policy, profitability has a positive effect on dividend policy, and company size has a positive effect on dividend policy
The Influence of Employee Welfare and Organizational Culture on Work Loyalty: JEL Classification: J28, M12, M14, M54 Veranita, Veranita; Suyuthi, Nurmadhani Fitri; Mujahid, Mujahid
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2514

Abstract

This study aims to analyze and examine the influence of transformational leadership and The purpose of this study is to analyze the effect of employee welfare on work loyalty at the Airport Authority Office of Region V Makassar, to analyze the effect of organizational culture on work loyalty at the Airport Authority Office of Region V Makassar, and to analyze the simultaneous effect of employee welfare and organizational culture on employee work loyalty at the Airport Authority Office of Region V Makassar. In this study, the population consisted of all employees working at the Airport Authority Office of Region V Makassar, totaling 164 individuals. The population focused on Civil Servants (PNS), amounting to 164 employees. This research employed a quantitative approach with a survey method. Primary data were collected through questionnaires. The sample size was determined using the Slovin formula, resulting in 116 respondents. The research instrument was tested for validity and reliability, as well as for classical assumptions including normality, multicollinearity, and heteroscedasticity. Data analysis was conducted using multiple regression analysis. The findings reveal that employee welfare has a positive and significant effect on work loyalty at the Airport Authority Office of Region V Makassar. Organizational culture also has a positive and significant effect on employee work loyalty. Simultaneously, employee welfare and organizational culture have a positive and significant effect on work loyalty among employees at the Airport Authority Office of Region V Makassar. The coefficient of determination (R Square) value of 0.375 indicates that 37.5% of the variation in work loyalty can be explained by these two variables, while the remaining variation is influenced by other factors outside the research model.

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