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Contact Name
Usman Jayadi
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berajahonline@gmail.com
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+6281238426727
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Editorial Address
Jl. Melati VIII BTN Rembiga, Kec. Selaparang, Kota Mataram, NTB
Location
Kota mataram,
Nusa tenggara barat
INDONESIA
Berajah Journal
Published by CV. LAFADZ JAYA
ISSN : 27971805     EISSN : 27971082     DOI : https://doi.org/10.47353/bj
BERAJAH JOURNAL menerbitkan artikel tentang pendidikan dan pembelajaran secara umum. Berisi artikel /hasil penelitian yang ditulis oleh para ahli, ilmuwan, praktisi, dan reviewer di bidang pendidikan dan pembelajaran. Beberapa cakupan Berajah Journal meliputi: Teori dan landasan pendidikan dan pembelajaran, Filsafat pendidikan dan pembelajaran, Teknologi pendidikan dan pembelajaran, Media pendidikan dan pembelajaran, Evaluasi pendidikan, Manajemen Pendidikan, Inovasi pendidikan dan pembelajaran, Pendidikan untuk semua jenjang, Pendidikan formal, Pendidikan informal, Pendidikan non formal, Pendidikan pedesaan, Pendidikan perkotaan, Kurikulum pendidikan dan pembelajaran, Pendidik dan siswa, Kebijakan pendidikan dan pembelajaran, Metode dan strategi pembelajaran, Penilaian pembelajaran, sosial budaya, dll.
Arjuna Subject : Umum - Umum
Articles 489 Documents
THE EFFECT OF SERVICE QUALITY ON PATIENT SATISFACTION AND ITS IMPACT ON PATIENT LOYALTY Naurah, Gladdays; Paramarta, Vip; Purwanda, Eka
Berajah Journal Vol. 4 No. 5 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i5.408

Abstract

This study aims to analyze the effect of service quality on patient satisfaction and its impact on patient loyalty in hospitals. Good service quality is an important factor in building strong relationships with patients. Patients who are satisfied with the services they receive will tend to be more loyal and continue to use the same health services in the future. In addition, service quality can also affect how likely patients are to recommend the hospital to others. This study uses a quantitative method by distributing questionnaires to a number of patients in the hospital as respondents. The data were analyzed using a linear regression method to determine how much influence service quality has on patient satisfaction and loyalty. The results of the study showed that service quality has a significant effect on patient satisfaction, which ultimately strengthens their loyalty. Service quality is an intervening variable that strengthens the relationship between patient satisfaction and loyalty. Thus, to increase patient loyalty, hospitals must continue to improve their service quality.
EVALUATION OF THE INDONESIAN DOCTOR INTERNSHIP PROGRAM AT BHAYANGKARA TK.III HOSPITAL, PALU CITY Tobeli, Inggrid; Rivai, Abdul; Nuraisyah, Nuraisyah; Haryono, Dandan
Berajah Journal Vol. 4 No. 4 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i4.409

Abstract

This study aims to evaluate the Indonesian Doctor Internship Program (PIDI) at Bhayangkara Hospital Class III, Palu City. The evaluation was conducted to determine the effectiveness, efficiency, adequacy, equality, responsiveness, and accuracy of this program. The study used a qualitative method with a purposive approach in selecting informants. Data were collected from five main informants, including interns, supervisors, and patients. The results showed that the effectiveness of the internship program was quite good, especially in improving the competence of new doctors in dealing with clinical situations in the field. However, there were shortcomings in the aspects of efficiency and adequacy, especially in terms of time management and distribution of workload among interns. In addition, although the program's responsiveness to patient needs was quite good, improvements were still needed in terms of communication between interns and patients. The aspect of equality or fairness had been running well, where the distribution of tasks and learning opportunities was quite even among interns. The conclusion of this study is that the Indonesian Doctor Internship Program at Bhayangkara Hospital Class III, Palu City has been running quite well, but still requires some improvements in terms of efficiency and adequacy of training.
PERFORMANCE OF CIVIL SERVANTS IN PUBLIC SERVICE AT THE BIROBULI SELATAN SUB-DISTRICT OFFICE, SOUTH PALU DISTRICT, PALU CITY Irma, Irma; Chaeriah Ahsan, Sitti; Astrifai, Astrifai
Berajah Journal Vol. 4 No. 4 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i4.410

Abstract

This study aims to explain the performance of civil servants in public services at the Birobuli Selatan Sub-District Office, South Palu District, Palu City. The research adopts a qualitative descriptive method. The study examines how far the performance of civil servants has been implemented in public services at the Birobuli Selatan Sub-District Office, South Palu District, Palu City, using the performance measurement model developed by Agus Dwiyanto (2006:48), which includes the following indicators: work productivity, service quality, responsiveness, responsibility, and accountability. The data used in this study are both primary and secondary. Data collection techniques include observation, interviews, and documentation. The results of this study reveal that the public service performance at the Birobuli Selatan Sub-District Office in administrative services is relatively good in terms of work productivity, responsibility, and accountability. However, the service quality and responsiveness have not fully met the expectations of the public. Citizens have expressed dissatisfaction with the timeliness of services, and the staff's responsiveness in addressing the public's needs is still lacking. Despite these shortcomings, the performance of civil servants is generally deemed acceptable. The findings conclude that, while there are positive indicators in terms of productivity, responsibility, and accountability, improvements are still needed in service quality and responsiveness to ensure better public satisfaction.
IMPLEMENTATION OF FINANCIAL MANAGEMENT POLICIES IN THE PROVINCIAL HEALTH OFFICE OF CENTRAL SULAWESI Wiwinarsih, Wiwinarsih; Riadi, Slamet; Kurnia, Intam; Irfan Mufti, Mohammad
Berajah Journal Vol. 4 No. 4 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i4.411

Abstract

This research aims to analyze and explain the implementation of financial management policies at the Provincial Health Office of Central Sulawesi. The research method is qualitative descriptive, and data collection techniques include observation, interviews, and documentation. This research was conducted at the Provincial Health Office of Central Sulawesi using a purposive sampling technique with five informants. Based on the results and discussion, according to Government Regulation No. 12 of 2019 regarding regional financial management, which includes planning and budgeting, implementation, administration, and accountability, it shows that communication has been effective, conducted through technical guidance, meetings, and information dissemination. The quantity of human resources is adequate, but their quality is still lacking in competence. The disposition has been functioning well, characterized by support and commitment from policy implementers. However, the bureaucratic structure has not been optimal. In conclusion, the implementation of financial management policies at the Provincial Health Office of Central Sulawesi has not yet been fully effective.
PLANTING CORALS SEBAGAI UPAYA MENDUKUNG PENGEMBANGAN EKOWISATA BAHARI BERBASIS SUSTAINABLE TOURISM DI PANTAI PANDAWA Mella Manika Surya Dewi, Ni Kadek; Eka Sudarmawan, I Wayan; Arun Suwi Arianty, A. A. Ayu; Eka Susanti, Luh
Berajah Journal Vol. 4 No. 4 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i4.412

Abstract

Coral reefs have a mutual advantage between organisms and their environment. It contains enormous and various benefits, both ecologically and economically. Pandawa Beach is one of the beaches in Bali which is very beautiful and has a very high potential for marine ecotourism. There are many activities that can be done and are able to preserve marine ecosystems. One of them is planting corals which aims to build a cultivated coral reef garden area by involving tourists in the hope of being able to preserve nature, increase tourist visits, educate tourists, develop tourism and make Pandawa Beach a coral canter. In addition, efforts are also made to become a sustainable tourism business by preserving nature and increasing education in the field of marine ecotourism, especially coral reef ecosystems. The research method used is a qualitative approach through observation, interviews and collecting documentation during the activity, then described descriptively. Planting corals activities are able to maintain and preserve coral reef ecosystems, develop marine ecotourism and really help develop sustainable tourism, as well as helping the economy of the surrounding community by increasing tourist visits from disseminating information carried out by tourists carrying out planting corals activities on social media.
OPEN UNEMPLOYMENT RATE AND ITS IMPLICATIONS ON POVERTY IN DKI JAKARTA PROVINCE Fajarini, Anisa; Rozali, Muhammad; Rambe, Joonner
Berajah Journal Vol. 4 No. 5 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i5.413

Abstract

This research aims to analyze the impact of the Provincial Minimum Wage (UMP), formal and informal sector human resource absorption on the Open Unemployment Rate (TPT) and its implications for poverty levels in DKI Jakarta Province. Low education and income levels contribute to poverty by affecting the quality of human resources. The study uses Classical Assumption Tests, Heteroscedasticity Tests, and multiple regression analyses. Results indicate that the UMP significantly and positively affects poverty levels. The significance value for the informal sector's human resource absorption (X2) is 0.0016, confirming its significant positive correlation with the TPT. Similarly, the TPT has a positive and significant influence on poverty, with a significance value of 0.006. The regression analysis shows that UMP and human resource absorption from both formal and informal sectors together have a significant positive effect on the TPT, with a p-value of 0.000. Thus, the UMP, formal, and informal sector human resources significantly influence open unemployment, which in turn affects poverty levels in DKI Jakarta Province. These findings highlight the interconnectedness of wage policies, employment sectors, and poverty, underscoring the need for comprehensive strategies to address unemployment and improve human resource quality.
MENGATASI KENAKALAN ANAK MELALUI HUKUM PIDANA: EFEKTIVITAS DAN KEADILAN Jayadi, Usman; Isro'iyah, Latifatul
Berajah Journal Vol. 4 No. 5 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i5.414

Abstract

Child delinquency is a complex social problem and requires appropriate handling so that it does not lead to negative impacts on the future of children and society. This article discusses the effectiveness of criminal law in dealing with juvenile delinquency, as well as the challenges and justice that arise in the law enforcement process. By examining various legal approaches, including restorative justice, this article analyzes how the legal system can function as an effective rehabilitation tool, rather than simply a means of punishment. Existing case studies and literature show that handling child delinquency must consider social and psychological aspects, as well as strengthening the role of the family and community. The results of this research emphasize the importance of policies that support child rehabilitation as preventive and healing measures that are more effective than retributive approaches. Thus, justice in criminal law is not only focused on punishment, but also on the recovery and reintegration of children into society.
EVALUATION OF THE MINIMUM SERVICE STANDARDS POLICY FOR HYPERTENSION HEALTH SERVICES AT BIROBULI COMMUNITY HEALTH CENTER, PALU CITY Suasa, Suasa; Rapi, Muhammad
Berajah Journal Vol. 4 No. 5 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i5.415

Abstract

This study aims to evaluate the achievement of the Minimum Service Standards (SPM) for Hypertension health services at the Birobuli Community Health Center. This research adopts a descriptive type with a qualitative approach. Data collection techniques involved observation, interviews, and documentation. Data analysis used the interactive model of Miles and Huberman, consisting of data condensation, data presentation, and conclusion drawing. The results showed that overall, the implementation of the Minimum Service Standards (SPM) policy at Birobuli Community Health Center was quite effective, efficient, and met the standards of adequacy, equity, responsiveness, and appropriateness. Despite some obstacles, the Birobuli Health Center has made efforts to overcome them.
IMPLEMENTASI BIMBINGAN KELOMPOK PRA NIKAH BAGI SISWA SMA NEGERI 1 BAKAM KABUPATEN BANGKA Sholeh Marsudi, Muhammad; Zakirman, Al Fakhri; Musdalifah, Musdalifah
Berajah Journal Vol. 4 No. 5 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i5.418

Abstract

This article aims to explore the premarital guidance process for students of SMA Negeri 1 Bakam, Bangka Regency. This research is field research with a qualitative descriptive approach. Research subjects included students of SMA Negeri 1 Bakam, Bangka Regency. Data was obtained through the PAR (Participatory Action Research) method, namely research that involves all parties in active research together in one concrete action. The research results show that there is still a lack of awareness of the importance of pre-marital guidance and there are still many students who do not understand the impact of early marriage. The main obstacles include a lack of cooperation with related parties such as the Ministry of Religion, academics and related agencies to provide pre-marital guidance. Factors that influence this problem include a lack of awareness of the importance of pre-marital guidance for students, there are still many students who do not understand the impact of early marriage and thorough marriage preparation in building a household and there is still a lack of role of guidance counselors in providing pre-marital guidance for students. at school. This article provides an in-depth view of the need for the pre-marital guidance process for students and students, especially in high schools.
AN ANALYSIS OF BUSINESS COMPETITION AND ISLAMIC BUSINESS ETHICS: SURVIVAL STRATEGIES OF THRIFTY TRADERS IN A METRO CITY Mujib Baidhowi, Muhammad; Triwibowo, Ananto; Agustiana, Sinta
Berajah Journal Vol. 4 No. 5 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i5.422

Abstract

This study aims to analyze the survival strategies applied by thrifting traders in Metro City in the face of increasingly fierce business competition, as well as to evaluate the application of Islamic business ethics among these traders. The method used is descriptive qualitative, with data collection through interviews and documentation with thrifting traders in Metro City. The results showed that Raina Thrift Shop, Valents.store, and Klamby Second_id apply survival strategies in the form of divestment, reduction, and promotion through social media. In the aspect of Islamic business ethics, the overall implementation of ethics is quite good. However, some weaknesses were found Valents. store does not show responsibility for mistakes in the purchasing process, while Klamby Second_id is not fair to all consumers. In contrast, Raina Thrift Shop has implemented all the principles of Islamic business ethics well. The findings provide important insights for the development of strategies and ethics in the thrifting industry in Metro City.