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Journal of Research in Social Science and Humanities
Published by UK Institute
ISSN : 28093356     EISSN : 28073916     DOI : http://doi.org/10.47679/jrssh.v1i2.12
Core Subject : Religion, Economy, Humanities, Science, Education, Art, Social,
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other
Journal Research of social science and Humanities is a peer-reviewed, international, and intercultural journal. It promotes interdisciplinary research with a primary focus on original research or reviews in humanities and social sciences. Articles are welcome in the following seven sections: Education and Assessment, English Language & Literature, Media & Journalism, Politics & Governance, Psychology, Sociology, and Economics & Commerce. Journal audiences are learned readers, researchers, policymakers, administrators, and educational organizations.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 287 Documents
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The Effect of Workload, Work Relationships, and Work Facilities on Employee Productivity at PT JNE Medan Main Branch Risnaini, Risnaini; Wakhyuni, Emi
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.288

Abstract

This study aims to analyze the effect of workload, work relationships, and work facilities on employee productivity at PT JNE Medan Main Branch. The population in this study includes all permanent employees totaling 50 people, who are also used as samples using the saturated sampling method. The study was conducted in 2025. Data were obtained through distributing questionnaires as primary-quantitative data collection instruments and analyzed using multiple linear regression through SPSS version 24. The findings show that the three independent variables, both individually and simultaneously, have a positive and significant effect on work productivity. The results of the t-test show that workload has a regression coefficient of 0.324 (tcount = 3.631; sig. = 0.001), work relationships of 0.238 (tcount = 2.373; sig. = 0.022), and work facilities of 0.492 (tcount = 3.715; sig. = 0.001). The F test obtained an F count of 210.961 (sig. = 0.000), exceeding the F table of 2.807. The R value of 0.966 indicates a very strong relationship between the three variables and work productivity. Work facilities are recorded as the most dominant variable with the highest beta value, which is 0.400. As much as 92.8% of the variation in work productivity is explained by these three variables, while the rest is influenced by other factors. 
Implementation of Smart ASN Principles in Metro City Ananda, Bunga Putri; Yulianto, Yulianto; Prihantika, Ita
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.309

Abstract

Civil Servants (ASN) are part of government organizations, required to be adaptive in changes such as digitalization in the current era of the Industrial Revolution 4.0. The linkage between ASN and digitalization, the Ministry of Administrative and Bureaucratic Reform has created a new breakthrough called Smart ASN. This study aims to determine the extent to which the principles of Smart ASN are applied in Metro City. The research uses a quantitative approach with a descriptive method. The data used are primary data obtained through questionnaires. The respondents are civil servants working in the Regional Government Organizations of Metro City, aged 40 years or younger, totaling 218 individuals. The study employs Vroom's expectancy theory. The indicators used for Smart ASN are the eight principles of Smart ASN, including integrity, professionalism, nationalism, global insight, mastery of IT and foreign languages, hospitality, networking, and entrepreneurship. The results show that the implementation of Smart ASN principles has been very successful, with a percentage of 91%, indicating the successful implementation of Smart ASN principles by civil servants in Metro City.
Analysis Of Implementation Of Posyandu Service Policy In Lawang Agung Village Lorita, Evi; Saputra, Harius Eko; Anggraini, Fitri
Journal of Research in Social Science and Humanities Vol 3, No 1 (2023)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v3i1.300

Abstract

This study aims to analyze the implementation of the Posyandu service policy in Lawang Agung Village, South Bengkulu Regency, with a focus on evaluating the success and challenges in its implementation. Using a qualitative descriptive approach, data were obtained through observation, interviews, and documentation from various informants, including health center officers, Posyandu cadres, and community service recipients. The policy evaluation was conducted based on the Wayne Parsons model, which includes formative and summative evaluations. The results of the study indicate that most Posyandu programs, such as maternal and child nutrition services, disease control, clean and healthy living behavior, and elderly health services, have been integrated and run effectively. However, several services such as Pos PAUD have not been optimally implemented due to lack of socialization and low public awareness. Summative evaluation indicates a significant increase in public health indicators, such as a decrease in maternal and infant mortality rates and increased awareness of healthy lifestyles. The success of this program is supported by the availability of human resources, additional food, facilities and infrastructure, and budget support from the village government. This study recommends increasing socialization and community participation to strengthen the effectiveness of Posyandu services in the future.
Optimization of Non-Hazardous and Toxic Waste (B3) Management from Airside Aircraft Operations: A Case Study of Adi Soemarmo Airport Berliana, Desnanda Bintang; Yuniar, Dwi Candra; Abdullah, Anton
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.363

Abstract

Adi Soemarmo Airport serves domestic and international flights that generate waste from airport operations and aircraft operations. One waste storage site (TPS) is provided. The establishment of the TPS is specifically to manage waste from airport operations, this is based on the Letter of Coordination Agreement (LOCA) which states that the waste from aircraft operations is managed by the ground handling party. However, in its daily activities, there is still scattered and piled up waste in the airport airside area which is dominated by non-hazardous and toxic waste. Therefore, this study aims to find efforts to optimize the management of non-hazardous and toxic waste from aircraft operations at Adi Soemarmo Airport. This research uses descriptive qualitative research methods and data collection techniques using observation for four months, interviews with three informants, and accompanied by documentation. The results of this study obtained four optimal efforts that can be done, namely evaluating the LOCA between ground handling and PT Angkasa Pura I, socializing the importance of airside area cleanliness, making written SOPs, and providing special facilities for aircraft waste. The results are expected to be used by other researchers to optimize the management of waste from aircraft operations in the airport airside area so as to realize an airside area that is free from everything that has the potential to cause events and accidents
SOLVENCY OF LOCAL GOVERNMENT BUDGETS IN THE SOUTHERN SUMATRA REGION FOR THE 2020-2023 FISCAL YEARS Wulandari, Juminten; Robinson, Robinson
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i2.345

Abstract

This study aims to analyze the solvency of local government budgets in the southern Sumatra region. The method used is quantitative with a descriptive approach. Secondary data were obtained from the budget implementation reports of local governments in the Sumbagsel region for the 2020-2023 fiscal years. The population in this study consisted of 65 local governments in the Sumbagsel region. Sampling was conducted using a saturated sampling technique, where all members of the population were included as samples in the study. The results of the study indicate that in the Sumbagsel region from 2020 to 2023, the average budget solvency index (0.44) exceeded the financial health indicator, meaning that local governments in Sumbagsel were able to meet their budget obligations and cover expenditures from existing revenues. Budget solvency was classified as adequate and reflected sound financial management. At the district level, the average budget solvency index for Cluster 1 (0.43), Cluster 2 (0.46), and Cluster 3 (0.53) all indicate healthy financial conditions, signifying greater capacity for local governments to fund operational expenditures. Cluster 3 has the highest solvency and budget flexibility. At the city government level, there are two clusters with average budget solvency indices of 0.31 for Cluster 1 and 0.36 for Cluster 2. Both clusters have exceeded the minimum financial health threshold of 0.142, but Cluster 2 has better and more stable financial conditions than Cluster 1. A comparative analysis based on clusters in districts/cities shows good budget solvency. However, Cluster 1 in cities has the lowest budget solvency level.
Work Stress Management Among Employees Of Pt. Pertamina (Persero) Pulau Baai Bengkulu Ningsih, Marida Sari; Yusuarsono, Yusuarsono; Mirwansyah, Mirwansyah
Journal of Research in Social Science and Humanities Vol 1, No 1 (2021)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v1i1.291

Abstract

This study aims to evaluate the influence of work stress and job satisfaction on employee performance at PT. Pertamina (Persero) Pulau Baai Bengkulu. Occupational stress is a critical managerial concern, particularly in large-scale organizations within the national energy sector, where intense workloads and responsibilities can lead to psychological disturbances and decreased productivity. Using a quantitative survey method, data were collected from 70 employees and analyzed through multiple linear regression. Partial testing results reveal that work stress does not significantly affect employee performance, suggesting that the perceived stress level remains within manageable limits. In contrast, job satisfaction shows a significant and positive effect, indicating that factors such as peer relationships, company policies, and employee recognition substantially influence individual performance outcomes. Simultaneous testing confirms that both work stress and job satisfaction jointly impact performance, although their overall contribution is relatively modest. These findings offer theoretical insights for human resource management literature and practical implications for organizations seeking to improve performance through structured stress management and satisfaction enhancement strategies. The study also underscores the need for regular monitoring of employee well-being indicators to ensure a productive and sustainable work environment.
CHATGPT AND STUDENTS' CRITICAL THINKING SKILLS: A CORRELATIONAL ANALYSIS ON COMMUNICATION SCIENCE STUDENTS AT SINGAPERBANGSA KARAWANG UNIVERSITY Rohmah, Erina Nur; Arindawati, Weni A.; Nurkinan, Nurkinan
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.324

Abstract

Advances in artificial intelligence (AI) technology such as Chat GPT have had a major impact on the way students access and manage information in an academic environment. Despite its efficiency benefits, concerns have been raised about the potential reduction of critical thinking skills due to the tendency to rely on instant answers. This study aims to evaluate the extent to which the use of Chat GPT is related to the critical thinking skills of undergraduate students of Communication Studies Program at Singaperbangsa University of Karawang. The quantitative research method was used with the Uses and Effect theory as the foundation, and data was obtained from 126 students through the distribution of questionnaires. Analysis using simple linear regression test resulted in a significance value of 0.001 0.05, so it can be concluded that there is a statistically significant influence between the use of Chat GPT and students' critical thinking skills. The findings show a significant positive relationship between the variables studied, with a significance value of 0.001 (p 0.05) with the results of the calculation of the correlation coefficient of 0.631, it can be concluded that the level of relationship between the two main variables in this study, namely the utilization of Chat GPT and students' critical thinking skills, is included in the strong category.
Perceived Quality, Taste, And Price Perception Increase Repurchase Intention through customer Satisfaction Anjelia, Indah; Silitonga, Parlagutan
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.280

Abstract

This study aims to identify the relationship between perceived quality, taste, and perceived price on customer satisfaction and repurchase intention at Soto Mie Bogor. The population in this study consisted of customers of Soto Mie Bogor. This study involved 246 respondents who were collected using questionnaire distribution with a purposive sampling technique. The purposive sampling requirement is that customers have visited Soto Mie Bogor, at least twice. Data analysis was carried out by Structural Equation Modeling (SEM) with the help of Smart-PLS software. The results showed that taste has a significant effect on customer satisfaction (t = 2.426, p = 0.016) and repurchase intention (t = 3.805, p = 0.000). Customer satisfaction also has a significant effect on repurchase intention (t = 4.382, p = 0.000). In addition, price perception has a positive and significant effect on customer satisfaction (t = 8.206, p = 0.000) and repurchase intention (t = 3.441, p = 0.001). In contrast, perceived quality has no significant effect on customer satisfaction (t = 1.689, p = 0.092) or repurchase intention (t = 0.757, p = 0.450). Analysis of indirect effects shows that taste affects repurchase intention through customer satisfaction has a significant effect (t = 2.298, p = 0.022), and perceived quality affects repurchase intention through customer satisfaction has no significant effect (t = 1.497, p = 0.135). Furthermore, price perception on repurchase intention through customer satisfaction has a significant effect (t = 3.788, p = 0.000).
The Influence of Service Quality and Price on Loyalty of Users of Way Jepara East Lampung Online Motorbike Taxi Services (Case Study of Go-Star and Cetar Way Jepara East Lampung Customers) Aliyah, Hikmatul; Sholikhah, Septiana Mar'atus; Zelika D, Yolla; Prayoga, Adi
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.308

Abstract

This study aims to analyze the relationship between service quality and price on online  motorcycle taxi user loyalty way jepara, especially Go-Star and cetar users. This research  method uses quantitative research, which is a method to test certain theories by using how to  examine the relationship between variables, then measuring with research instruments by  distributing questionnaires to Go-Star and cetar online motorcycle taxi users. The questionnaire  measures key variables such as service quality, price and user loyalty. The data collected is then  analyzed using appropriate statistical techniques. The results of research that has been conducted by researchers can be concluded that the  service quality variable (X1) is partially tested on the loyalty of online motorcycle taxi users  resulting in a t test significant value of 0.000 smaller than 0.05 (0.000 0.05). The price variable  (X2) partially tested on the loyalty of online motorcycle taxi users resulted in a t test significant  value of 0.004 smaller than 0.05 (0.004 0.05). service quality and price variables are tested  simultaneously on the loyalty of online motorcycle taxi service users the calculated F value is  greater than the F table value, namely F count 80.423 3.09 and also a value and also a  significant value of 0.000 0.05
The Liability Of User-Generated Content-Based Digital Service Platforms For Copyright Infringement Following Constitutional Court Decision No.84/PUU-XXI/2023 Burhan, Nur Amany
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i2.273

Abstract

The rapid advancement of information and communication technology has been accompanied by the increasing use of digital service platforms by various segments of society, facilitating the display and dissemination of creative works. However, this development has also led to the unauthorized use of copyrighted works by third parties. This study aims to analyze the responsibility of user-generated content (UGC)-based digital service platforms concerning copyright infringement, particularly in light of Constitutional Court Decision No. 84/PUU-XXI/2023, which broadens the interpretation of Article 10 of the Copyright Law regarding UGC-based platforms. This research employs a normative juridical method, focusing on the analysis of legal norms and their application. The findings reveal that Constitutional Court Decision No. 84/PUU-XXI/2023 affirms the heightened responsibility of digital platforms to proactively prevent copyright violations. Digital platforms are expected to implement preventive measures, including content filtering mechanisms, to minimize the risk of copyright infringement before publication

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