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Jurnal Manajemen DIVERSIFIKASI
Published by Universitas Muhammadiyah Metro
ISSN : 27745295     EISSN : 27745309     DOI : https://dx.doi.org/10.24127
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Manajemen DIVERSIFIKASI (e-issn: 2774-5309, p-issn: 2774-5295) adalah jurnal yang dikelola oleh Program Studi S1 Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Metro. Jurnal ini diterbitkan dalam jangka waktu triwulanan dalam satu tahun yaitu Maret, Juni, September dan Desember. Jurnal Manajemen DIVERSIFIKASI memiliki fokus dan skop keilmuan pada bidang ilmu manajemen yang terdiri dari Manajemen Sumber Daya Manusia, Manajemen Pemasaran, Manajemen Keuangan dan Manajemen Operasional.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 422 Documents
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Pengaruh Persepsi Harga, Persepsi Nilai Pelanggan dan Kepercayaan Pelanggan Terhadap Kepuasan Pelanggan Ellena, Ega; Setianingsih, Wahyu eko; Izzuddin, Ahmad
Jurnal Manajemen DIVERSIFIKASI Vol. 6 No. 1 (2026): Maret
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/diversifikasi.v6i1.11185

Abstract

This research was conducted to determine the influence of price perception, customer value perception and customer trust on customer satisfaction at Seblak King Purwoharjo. This research uses a quantitative method with a purposive sampling method of 98 respondents, using a questionnaire distributed via Google from to Seblak King Purwoharj customers. The data analysis used is multiple linear regression, partial test, and coefficient of determination test (R2). And the results of the analysis using SPSS 27 show that three variables, namely, price perception, customer value perception and customer trust have a significant effect on customer satisfaction at Seblak King Purwoharjo. The results of the determination test (r2) of (43.7%) show the large proportion or percentage contribution of the variables price perception, customer value perception and customer trust to customer satisfaction. Meanwhile (56.3%) was contributed by other variables not included in this research, for example, location, storytelling and so on.
Pengaruh Storytelling, WOM, dan Brand Awareness Terhadap Keputusan Pembelian di Toko Murah Jenggawah Hasanah, Fadilatul; Santoso, Budi; Nursaidah
Jurnal Manajemen DIVERSIFIKASI Vol. 6 No. 1 (2026): Maret
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/diversifikasi.v6i1.11187

Abstract

This research was conducted to determine the influence of storytelling, word of mouth and brand awareness on purchasing decisions at the Jenggawah Murah Shop. This research uses an associative quantitative method with a purposive sampling method of 90 respondents, using a questionnaire distributed via Google from to consumers of the Jenggawah Cheap Shop in Jember Regency. The data analysis used is the multiple linear regression test, partial test, and coefficient of determination test (R2). And the results of the analysis using SPSS 27 show that the three variables, namely storytelling, word of mouth, and brand awareness have a significant influence on purchasing decisions at the Jenggawah Cheap Shop. The results of the determination test (r2) were (41.6%) showing the large proportion or percentage contribution of the Storytelling, Word of Mouth and Brand Awareness variables to purchasing decisions. Meanwhile (58.4%) was contributed by other variables not included in this research, for example store atmosphere, location, price and so on.

Page 43 of 43 | Total Record : 422

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